The additional tab in contact does not open. “VKontakte” buttons cannot be pressed: possible reasons

A short article in which I want to say a few words, about problems with applications in VK. Sometimes they stop working. What to do in this case?

Why don't VK apps work?

The first thing you need to do is determine whether a specific application has crashed, or whether all the ones you are trying to run are not functioning. If we are talking about everyone, then the problem is on the VK side. As a rule, they are resolved very quickly. It is enough to wait a while (see).
Here are a few more recommendations that would be a good idea to follow.

Check your computer for viruses
Update Flash player
Try running the application in a different browser

If these steps do not result in the application starting, it may be due to an outdated browser cache. VKontakte technical support (see), first of all, advises cleaning it if problems occur.

In all browsers this is done through the main menu. Let's take Mozilla Firefox as an example.

Clearing the cache in Mozilla Firefox

Click on the button "Extra options". In the menu that opens, click “Settings”

In the window that opens, go to the “Privacy” tab. And click the link "Delete your recent history".

Select a time period and press the button "Delete now".

After this, we check that applications on VK should launch normally.

VK application does not launch on computer or phone

The same principles apply here.

We check the functionality of the Internet connection and check the device for threats. Next, you should make sure that nothing is blocking access to the application. This could be a personal Firewall, or security settings.

In 99% of cases, after checking all these steps, it is possible to solve problems with launching the VK application.

The application is blocked by browser extensions

We are talking about the popular Addblock plugin. We have already met him (see). It allows you to block ads in your browser.

And along with it, applications also fall under the hot hand.

If you have problems launching them, try disabling the Addblock extension.

Have you been trying to load your VKontakte page for hours, but nothing works? Are advertising banners and messages flashing on the screen asking you to send SMS? Even recovering your password online via email doesn’t help? If at least one of the points applies to you, you have come to the right place! Let's figure it out why is the contact not working?.

The algorithm of actions is simple:

We find out the reason;

We are trying to try all possible ways to solve the problem;

We draw a conclusion about what should and should not be done if a similar situation arises again.

Why the contact does not work (reasons)

One of the most common causes of problems with access to the VKontakte social network is a virus attack. Its main goal is to steal money and passwords, which can also be sold and become significantly richer.

So, if you find a file called vkontakte.exe or simply vkontakte on your computer, you should know that this is malicious code. Its main task is to modify the C:WINDOWSsystem32driversetchosts file, which allows you to replace real social network pages with their exact copies. You open your browser, go to the VKontakte main page, enter your username and password, and easily give away all your personal data and codes to computer scammers.

Is there no mini-copy? Are they asking you to send an SMS to a four-digit number? Don't rush to grab your mobile phone! This is another trick of scammers.

Not even this? Is your web page simply not loading? Don't be surprised, it could also be a virus.

And one more reason is the banal reconstruction of the site, carried out by managers and specialists of the social network. In this case, all you can do is simply wait for it to complete.

VKontakte does not work. What to do?! Ways to solve the problem

So, first you need to answer the question of WHAT was done BEFORE problems with the network arose. This may well help resolve the problem.

The easiest way to fight Internet scammers is to install an antivirus program. In the very first minutes of operation, it will detect and delete all malicious files contained on the computer.

For enthusiastic users, the instructions are slightly different.

In order to ensure a secure login to the VKontakte social network and maximally neutralize your personal computer from malware, you must:

Open the file C:WINDOWSsystem32driversetchosts using notepad.

Go to “My Computer”, click on the “Local Disk C” icon, select the “WINDOWS” folder, then “system32”, then “drivers” and finally the “etc” folder, which contains the malicious hosts file , which you need to right-click and open with Notepad.

Another way to “get” to the hosts file is through the computer explorer.

Carefully read the records contained in the file. Have you found lines containing addresses of social networks vkontakte.ru, mail.ru or other sites? Remove immediately!

Under no circumstances should you delete the uncommented line 127.0.0.1 localhost; all other lines starting with the # sign should be cleared.

Enter vkontakte.exe in the search bar of Explorer and immediately delete the resulting file.

Clear local disks and desktop of all dubious and incomprehensible add-ons. They could also cause a computer infection.

Set the correct date and time depending on your location.

Reinstall your computer, after which you will again be able to exchange information on social networks and messages by email.

Just in case, you need to reinstall your antivirus program. This could be Kaspersky, Avast or Avira, or NOD 32 and others.

Another useful tip is to install the COMODO firewall on your computer, if it is not included in the basic package of your existing antivirus program.

A complete software update, as well as applications and web browsers, will not be superfluous. This will significantly reduce the risk of a repeat scam attack.

The browser is working, and the VKontakte social network is active again? Congratulations, you did everything right.

Don't want a repeat? In this case, you should consider a number of tips and rules:

First, protect yourself and your loved ones from visiting suspicious sites. Avoid pages with a huge number of flickering images and advertising banners. As a rule, it is from such sites that the threat “flies” to computers.

Secondly, do not rush to click on links provided in email messages. One click is enough for your PC to become infected.

Thirdly, do not accept unknown files from unfamiliar users of ICQ, Skype or other similar services.

Reduce your visits to “adult sites” to a minimum. This is where users most often come across, captivated by seductive banners or alluring advertising. No matter how stupid it may sound, love your other halves.

Try to update the databases and signatures of antivirus programs as often as possible. This will significantly increase the level of protection of your personal computer from the predatory actions of fraudsters.

Do you have IE web browser installed on your laptop or home computer? Get rid of it quickly! Download Google Chrome, opera or Internet Explorer as a last resort.

Do not download third-party applications and add-ons from unknown sites. For free? So what? Remember, free cheese is only in a mousetrap!

Completely replace your antivirus program and install a firewall. This will provide your computer with even greater protection.

As you know, the Windows operating system is one of the earliest and most widespread among the entire population of our planet. Only one conclusion can be drawn from this - hackers and computer scammers have been working with it for a very long time! Their main task is to find all possible ways to hack it and invade the privacy of users. Every day, talented programmers write more than a hundred programs that allow them to steal the personal data of Internet users and earn a huge fortune from it.

Almost none of the modern websites or antivirus programs can provide 100% control and protection against the intrusion of malware into the lives of civilian users. All this suggests that most active Internet users will simply have to abandon the Windows system and switch to a less popular one - Unix, for example. However, the “power” of scammers is gaining momentum every day, and it is almost impossible to guarantee that the Unix operating system will last much longer than Bill Gates’ development. Inexperienced users should start by installing Mandriva Linux, Kubuntu Linux or SUSE Linux on their computer. They are less susceptible to viruses, stable and in no way inferior to Windows in design. If you are an experienced user, are not afraid of difficulties and are ready to tinker a little with the console, Arch Linux, an accessible and at the same time improved operating system, is ideal for you.

If you have tried all of the above methods, and access to VKontakte is still closed, we advise you reinstall the operating system. This is also very easy to do.

How to reinstall the operating systemWindows:

Before starting the installation, please note that when updating the operating system version, all programs and drivers will need to be reinstalled again. So, the first thing you need to do is copy the necessary files to external media. Then download drivers from the Internet or use the DriverMax program, which copies all programs available on the computer.

So, let's get started with the actual installation!

We go into the BIOS and select DVD-ROM as the first boot device. To get into the BIOS, you need to press the F2 key at the start screen and select the “Boot” submenu. Set priority to CD/DVD and save by pressing the F10 key.

During boot, a message will appear on the screen: “Press any key to boot from CD”, which can be answered by pressing any key.

Then we will mark the hard drives and select the one into which you want to install the operating system. As a rule, disks are divided into 2 partitions: the first is for storing the system itself and programs, the second is for storing personal files (movies, music, etc.).

Use the D key to delete all previously created partitions, and use the C key to create a new one with a size of 100,000 MB.

We reselect the unallocated area and create a new partition equal in volume to the remaining space.

Select drive “C” and click “Format partition using NTFS”.

After some time, copying files will end and the system will require you to enter a key, as well as specify the time, date and location. Each user can enter this data independently.

Once the operating system installation is complete, enter the account name.

The system is almost ready for use. All that remains is to install all the necessary programs and drivers.

Have you completed all the steps according to the step-by-step instructions provided? Is your operating system updated and ready to go? Don’t rush to open your web browser and start surfing the World Wide Web! First of all, download an antivirus program. Note! This must be done exclusively on the official websites of the software, otherwise you risk “earning” a new virus and repeating the entire procedure again, which probably took you a lot of time. installed? Check for software and signature updates! Is your security program up to date? Congratulations! You can safely click on the web browser icon and type the address of your favorite social network – vk.com – into the search bar. Everything is working? How not?! Really, none of the tips presented helped you restore stable functioning of VKontakte? Wait, are you on a social network from your personal or work computer? The answer to this question is no less important.

The thing is that many businessmen or private entrepreneurs have long established a ban on the use of social networks VKontakte, Facebook, Twitter and others in their offices. Perhaps the purpose of the innovation is obvious - saving employees time and increasing their ability to work, which is, of course, important for every boss. If the reason for the lack of access to social networks is due to this, only senior management can help you and only if it is susceptible to the influence of employees. Unfortunately, there are no other ways to counter this. Apparently, you will have to come to terms with splendid loneliness and an abundance of work activity during working hours. However, there is still a way out - a mobile phone! Indeed, if it is not possible to correspond with friends and exchange useful information with them via a personal computer, you can use almost any portable device that has Internet access. Of course, this is not a computer for you: it is significantly inferior in quality and size, and the Internet is inferior in speed, but this is the only option to always be in touch.

So, let's summarize a little.

Can't log into the VKontakte social network? The solution to your problem has long been found! All you need is to carefully study all the information presented on our website and try it on your personal computer. You can be sure that at least one of the described troubleshooting methods will help you 100%! Find out, study, act - this is the secret of success! The functioning of your computer, and in particular social networks, now depends only on you;)

If you still have questions about why “Contact” does not work, then you can ask your question in the comments to this article, or contact our specialists for help, who will help you understand any computer problems that they can arise for you.

Despite the fact that the functionality of the VKontakte website is ensured by a large number of computer equipment and is monitored by experienced specialists, malfunctions still occur.

This reflects on users the inability to access their page. When you try to open a contact, you receive an error message.

I will now show you how to fix this and what to do in this case.

Video tutorial: why the VKontakte site does not work

What are the errors?

The most common is that the browser cannot open the requested page.

You will see this picture if the VKontakte website is not working at the moment.

Error options may vary:

Request timed out
The site is not responding
The browser was unable to display the web page

It all comes down to the fact that we cannot access the VK website.

Why is the VKontakte website not working now?

There are two main reasons: the problem is on the side of the VK itself, or it is an issue with your computer or Internet connection.

It's time to determine which of the problems is observed in this case. And this is done very simply. All you need to do is open any other website in your browser. If successful, then your computer and the Internet are working normally. And the problem is precisely on the contact side.

What should be done in this case? Be patient and wait. In my memory, the most serious problems were fixed within a few hours. Most often within an hour. Today the VKontakte site did not work for about 10 minutes. Then everything was fixed and access was restored.

It's more difficult if the problem is with your computer. Here you will have to strain a little.

Fixing a problem with access to the VKontakte site

First of all, you need to do two things - reset your browser cache and reconnect the Internet.

Resetting your browser cache

Let's do this using Mozilla Firefox as an example. In the upper right corner, click the menu button.

All is ready.

Reconnecting the Internet

It’s easier here - just turn off and turn on your router. Or disconnect and reconnect the connection.

Now we check - the VKontakte site should work.

If it doesn’t help, then with a high degree of probability, your computer is infected with a virus (see). Here you need to do the following.

Download the AVZ and Cureit antivirus utilities and run a full scan. Found threats will need to be removed or neutralized. And be sure to check the system hosts file - there should be no extraneous entries in it.

The social network VKontakte is one of the most popular in the CIS, slightly ahead of Odnoklassniki and Facebook. It has existed for quite a long time and is loved by users so much that many people cannot live a day without going there. And what to do if VK does not open?

Real illness

Many VK users cannot live even an hour without logging into their account on their favorite social network. And this is not surprising. Today, VKontakte allows you not only to simply communicate with friends and meet new people from anywhere, but also to listen to music, watch videos, and gather in thematic interest groups. This is exactly what most users like. Many people go there to listen to their favorite performers, watch a TV series, or scroll through the news feed, in which, by the way, you can find a lot of interesting information among a bunch of posts with jokes and advertising.

And that is why for many it is a big loss that VKontakte stops working. At the same time, many people do not know what to do if VK does not open. And in order to save a couple of thousand nerve cells of a poor user who cannot listen to his favorite song or respond to a message to a friend, let’s look at why this problem occurs and how to fix it.

And it arises for the following reasons:

due to an incorrect domain being recorded in the system;
due to blocking of the site itself or problems on it;
browser problems;
blocking by antivirus.

If such a problem exists, and there is not the slightest idea what to do if VK does not open, check the Internet connection. You just need to look at the icon on the toolbar (which is near the clock) or try to go to any other site that definitely works. In the case when the Internet is functioning perfectly, we dig a little deeper.

What to do if VK does not open

The most common problem is that the browser is cluttered with cache and site data. Therefore you need to clean it. This can be done either in or using a special utility (such as Ccleaner). You also need to clear cookies in your browser. They clean like this:

Chromium platform (Yandex, Google Chrome, etc.) - go to the top right in the settings, scroll the wheel all the way down and click on “Show additional settings”. When the settings page opens, look for the “Personal Data Protection” item, where you need to click on “Content Settings”. Next, open “Show cookies”, where in the window that opens we delete everything with a cross.

- go to settings, to the “Advanced” tab. There we select the “Network” section, where in the “Web Content Caching” item we click on “Clear Now”. Next, go to the “Privacy” tab, where we click on the “Delete individual cookies” link. We delete all cookies.

Opera - also go to settings, then general settings. In the window that opens, go to the Cookies section, where you need to click on the “Manage cookies” button. Now just select and delete.

Restart the browser and try again. This method is suitable when VK does not open in one browser. If nothing has changed and you don’t know what to do if VK does not open from all browsers, we proceed in the following ways.

HOSTS file

A very common problem can arise due to which is responsible for converting a domain name to an IP address. This occurs due to constant virus attacks on this file and, as a result, new entries appear in it for sites that do not exist (for example, vkontakte.ru, i.e. the old VK domain). What to do if the VK website does not open in this case?

Go to the system folder (most likely it will be drive C). Go to WINDOWS and find the folder system32\\drivers\\etc. Now open it using notepad, where you need to delete the line with the address vkontakte.ru.

Blocked by antivirus or firewall

It is quite possible that the problem is in the antivirus or firewall, which for some reason considers the vk.com site to be malicious and blocks it. In this case, there must be a notification from this program about the blocking, so calculating it will not be difficult. The only thing to do if VK does not open is to allow your favorite social network to work. To do this, go to the antivirus, find a section where you can place files, folders and sites in the white list, and add “VKontakte” there. Now let's try again.

It’s also worth remembering that usually an antivirus doesn’t just block it, and perhaps the site actually distributes malicious files. Therefore, disabling it is done solely at your own peril and risk.

Problems with the site itself

Lately, VKontakte has been experiencing frequent malfunctions, glitches and slowdowns. This could be related to anything: hacking of a social network, improvement of the service, etc. Therefore, do not immediately get scared and think about what to do if the VK page does not open. It is possible that the developers are correcting bugs or improving the existing service. There is only one way out of this situation: wait a little.

Blocking by ISP

It is quite possible that it is the Internet service provider that is blocking this popular social network. This is, of course, rare and unlikely to happen, but it is still possible. Therefore, if nothing helps at all, you can contact your Internet provider and ask them if they block a site like vk.com for an hour. What to do if VK does not open from the computer in this case? Change the provider, if, of course, this can be done. It is also worth remembering that this option is a last resort, and almost no one blocks this site.

The first thing you don’t need to do is panic, since the source of most problems is the person sitting in front of the monitor. Next, be sure to check your Internet connection, after which we begin scrolling through the remaining versions.

Also, to avoid the question of what to do if VK does not open from all browsers, you should not install different clients on your PC to receive mail, since they very often carry viruses and various malware that can cause a lot of problems .

Another way to check the functionality of VKontakte is to go to your page from your phone. If it logs in on a mobile phone without problems, but not on a computer, that means the problem lies there.

The social network “VKontakte” is perhaps the most popular site among young people, because it is in this project that you can quickly find communication, as well as watch videos, listen to music, install applications, and just have a great and interesting way to spend your free time. As a rule, each user independently chooses a browser for himself, with the help of which he is subsequently located on the social network, and on other sites. Since the project we are talking about today is very popular, then, accordingly, heavy loads are placed on it, which can lead to “glitches” and other troubles. This happens very often when VKontakte buttons are not pressed. Yes, yes, they simply stop working, and then it is simply impossible to continue to be on this site, since it is impossible to go to another page. Let's look at why the buttons in VK are not pressed?

Causes

This problem may not occur because of the server that processes requests, but rather because of your computer, and, according to statistics, not everyone can cope with it. In fact, there are many reasons why the VKontakte buttons are not pressed, and today we will try to figure out how to solve this problem.

Solution

First of all, you need to try to access the social network from another browser, for example, it could be Opera or Google Chrome, we do not exclude other options, but most often this error occurs precisely among users who are on the Internet with Mozilla. So, why are the VKontakte buttons not pressed? The point is that perhaps your cache is simply overloaded, and, accordingly, you should clear it. It would also be a good idea to clear Cokies; this can be done directly in the browser or through a specialized program, for example, CCleaner.

“VKontakte” buttons are not pressed due to possible overloads. More precisely, your provider cannot cope with such a flow, so everything may also depend on it.

If you clear all saved data and also change your browser, then the problem that “VKontakte” buttons cannot be pressed will probably disappear instantly. And if the situation has not changed, then you should contact your provider or simply write to support.

Alternative

If the VKontakte buttons cannot be pressed, then we also recommend trying to log in from a mobile device and check whether everything will work in this mode.