How to call Tele2 from roaming? Tele2 support numbers in Petropavlovsk-Kamchatsky.

Today we have to figure out how to call the Tele2 operator. All possible numbers and combinations will be presented to your attention. In fact, keeping in touch with your mobile operator makes life much easier. This opportunity should be used more actively. Then it will be possible to quickly solve most of the problems that arise when using a telephone number.

Why to call

The first step is to figure out when you can call the Tele2 operator. Why contact a mobile phone company at all?

To date, communication with the operator helps:

resolve issues related to the quality of services provided;
change the tariff plan;
enable/disable services and options;
receive advice on maintenance/services/tariff plans;
order printouts of calls;
learn about new promotions and offers.

Usually, the need to contact a company offering cellular services arises when there are problems or questions about debiting funds. Each organization offers its own combinations for communication. What can be said about Tele2 in this area?

Call cost

Everything is not as simple as it seems. After all, the studied company offers a lot of numbers. Much depends on the specific situation. The mobile operator "Tele2" is one of the largest companies. Therefore, every self-respecting subscriber should know about the connection with her.

It should be noted that basically all calls to the operator are free. This means that even with a zero balance, you can contact the corporation. Very comfortably! Only in exceptional cases will you have to pay for the conversation. But in practice, such situations are rare. Accordingly, we can say that all the combinations proposed below are free means of communication.

Short number

The simplest and most common option is to use short numbers. Calling the Tele2 operator is offered to all subscribers of this company using a connection with the call center. It is available after calling 611.

It is this combination that helps to contact the Tele2 operator for free from a mobile device. Calls are not charged. A distinctive feature is that when you call, the answering machine will turn on. The client himself will be able to receive this or that service by navigating through the menu through a robotic voice.

We call a "live" operator

Many are interested in how you can talk with a "live" operator. After all, not always the answering machine is able to answer certain questions. The Tele2 mobile operator, like all similar companies, allows you to talk directly with a call center employee.

In order not to wait for a long time and not think about solving the problem, a little trick is offered. It is valid for all Tele2 subscribers. It is enough to call the operator using the short number (611), and then press the "0" button. The call center will be connected. Just a few minutes of waiting - and a person will be able to solve all his questions with a live operator.

Landline number

Sometimes it happens that you need to call the Tele2 operator, but there is no mobile device at hand. The main problem is that all short numbers work exclusively with SIM cards. Calling 611 from your home phone will not work.

"Tele2" phone for communication with the operator offers the following - 8 800 555 0611. It is this combination that will help bring the idea to life. No extensions! It is enough just to dial a combination on a landline phone, and then wait for an answer from an office employee.

From other operators

But what if it becomes necessary to call the Tele2 operator from another number? For example, with "MTS" or "Beeline"? A short number won't help here. This must be remembered by each subscriber.

But you can use the already known combination - we are talking about the Federal number. To call the Tele2 operator, the number 8 800 555 0611 is used not only for landlines, but also for mobile operators throughout Russia.

There are no more tricks. Therefore, only the Federal number will help you contact Tele2 using SIM cards from other companies.

Roaming

All the proposed methods are relevant only when it comes to finding a person within the country. Often people in roaming want to contact their operators. It is allowed to do this, but only by using specific combinations.

Which ones? "Tele2" phone for communication with the operator while in roaming offers the following - 7 951 520 0611. This international combination helps to get expert advice at any time of the day. With the help of the proposed phone, the entire standard list of company services is offered.

Regional representation

Another very interesting approach is a call to the regional office of the company. Separate numbers are provided in each city, allowing Tele2 subscribers to call specific branches of the corporation. There is nothing difficult or special in the process. Calls can be made from any phone, which is very pleasing to the population.

Here is such a successful "Tele2" operator. How to call (Moscow)? In order to contact the regional representative office of the Moscow region, you need to dial on the phone - 8 495 97 97 611. This combination is relevant only for the capital of Russia.

How to call the Tele2 operator in Kaliningrad for free? The phone will help - 8 4012 90 99 09. It is proposed to call St. Petersburg using the combination - 8 812 98 900 22. It is best to check with the operator for a complete list of numbers of Tele2 regional representative offices.

Communication analogues

Perhaps these are all possible options that can only be advised to residents of different areas. From now on, it is clear how to call the Tele2 operator for free. In addition to telephone communication, you can use some analogues. They allow you to receive consultations and communicate with the operator without a call.

For example, the Internet has become a popular means of communication in recent years. It offers:

communicate in the official communities of Tele2 in social networks ("VK", "Facebook");
ask questions in Telegram;
order callbacks using the official page of the operator;
use of Tele2 Ambulance Service;
communicate using the operator's e-mail box - [email protected].

All of these methods really help to get quality help, but not as fast as when calling the operator. More and more often, subscribers complain that they are being transferred to self-service.

For self-service

This nuance is visible even when making calls. Therefore, if you want to call the Tele2 operator, but do not want to deal with the answering machine, it is proposed to communicate with a "live" employee. To independently resolve the issue, it is recommended to use the official website of Tele2.

The thing is that there is a so-called "Personal Account". With its help, subscribers can independently connect and disconnect services and options, change the tariff plan, and also receive information about financial movements on the SIM card. This is the most effective way of self-service for the population of the company.

Results

From now on, it is clear how you can call the Tele2 operator. The number will directly depend on the phone from which the call is made. There is nothing difficult or special in the process.

The main question of interest to most subscribers is the options for communicating with a "live" operator. But that too is no longer a mystery. In fact, everything is easier than it seems!

Sometimes mobile users have a moment when they need to make a call to Tele2 to the operator and solve a question of interest, if you encounter a similar one, we suggest that you familiarize yourself with the contact details of the Tele2 service center. A free consultation of a specialist will help you quickly resolve issues that arise during the operation of the connection.

How to call a Tele2 operator from a mobile absolutely free

The 24-hour Tele2 Support Information Service serves subscribers in all regions of the Russian Federation. A free call will help solve a number of issues related to the use of communication, dial the short number 611 and ask your question.

In order to connect to the information center automatically, press the number 0 from your mobile phone. The service center quickly responds to non-standard situations and tries to resolve issues of any complexity as quickly as possible.

Free hotline phone 8-800-555-06-11 - this is a single connection for subscribers of all regions.

How to contact the operator on the Internet

On the official website, you can leave your message in the "Welcome Complain" section, which is located at the link forms.tele2.ru/skoraya-pomosh/ or use e-mail [email protected]. Within the next few days you will definitely call back and help in solving the problem.

If you do not have a resource of time to wait for a connection with the operator, we suggest that you find out detailed information about the current services and tariff plans in the “Personal Account” section or use the voice menu of the customer service.

What is the telephone number of the Tele2 operator for other telecom operators

If you do not have the opportunity to make a call from your mobile, you can call on a single Tele2 subscriber service line from phones of other operators (MTS, Beeline, Megafon).

Free call to the operator on a single number 8-800-555-06-11 .

After listing all the items of the voice menu, an automatic connection with the consultant will occur. Sometimes this does not happen the first time, try it - and you will definitely be lucky!
To manage tariffs and services, users can use the "Personal Account" - this will help save time waiting for a connection with the contact center.

How to call the Tele2 operator from a landline phone

The service center allows users to contact the call center by landline phone 8-800-555-06-11 .

Each region has an additional city support number for Tele2 network users. Tariffication for regional subscriber service numbers corresponds to the cost of local communication. It is much faster to get through to the service center by calling the regional support service. You can find it on the official website of the company at ru.tele2.ru.

In Russia, calls to a number with the first digits 8800 are not paid.

Features of the Tele2 support service

The subscriber service of the mobile operator makes every effort to meet the user's requirements as much as possible:

Round the clock support;
Free connection;
Advising clients on any issues;
Assistance in connecting additional services;
Ability to call from another phone;
High level of service.

In order for your problem to be resolved promptly, we recommend that you prepare your passport data in advance and know your phone number. You can talk with an experienced consultant about any technical issues and terms of service for subscribers.

The level of service for Tele2 subscribers depends on the quality of call centers. A round-the-clock technical support service is open for subscribers, but not every subscriber knows how to contact technical support specialists. All possible methods are considered below, which will allow any subscriber to choose the most convenient way to contact the Tele2 help desk.

brief information

To contact the Tele2 call center, you must use the following numbers:

short number 611 (then "0" to connect with the operator);
when calling from fixed phones and numbers of other mobile operators - 8 800 555 0611;
in roaming — +7 951 520 0611.

5 ways to contact the Tele2 operator

Call centers are quite often busy and do not always quickly cope with the tasks assigned to them. Therefore, various online services are increasingly being used, allowing the subscriber to find an answer to a question of interest to him or to receive some information on his own. However, the need to call the support service still arises quite often, so each client should know the methods of communication that exist today.

Method number 1

The simplest option to call the Tele2 operator is to dial a short number:

611 → challenge

This method can be used by any Tele2 subscriber calling from his phone. It is also important to know that after connecting to communicate with the operator, press the number "0". Usually, you have to wait a bit until the call center employee is free.

Method number 2

When staying in international roaming, use a short number for communication 611 fail. In such a situation, you must use the usual number +7 951 520 0611 . Then you need to wait until the operator answers, and state the problem to him.

Method number 3

When using landline phone numbers or other mobile operators to communicate with the call center, you should also dial the regular number, but a different one: 8 800 555 0611. It is important to note that this phone is not available for communication in all regions of the country. This is because there is no single number, however, the one above is the most common. To get a phone for communication in the specific region where the subscriber lives, you can use the information from the official website.

Method number 4

Allows the client to use a lot of functionality, for example, find out the balance of the account or the balance of minutes, SMS messages and traffic at the connected tariff, change it if necessary, and also connect or disconnect various subscriptions, services and programs.

In addition to the above functionality, the Personal Account provides a simple and convenient way to ask a question to the technical support service using a specially designed feedback form. At the same time, the information received from the client is processed as quickly as possible, and the answer is sent to his e-mail. As a result, a significant number of Tele2 subscribers choose exactly this option to obtain the information they need and solve problems that arise.

Method number 5

You can ask a question on the operator's website even if the Personal Account has not yet been created. To do this, just find the “Request to Support Service” service at the bottom of the main page, when launched, a special form will open. It must be filled out, after which it will automatically be sent to the support service. The result of processing the information received is sent to the client's email address specified when filling out the request form.

Tele2 is a reliable and fairly popular mobile operator, gradually winning the hearts of not only Russians. Largely due to high-quality and inexpensive communication, there are more and more subscribers every year. And, periodically, each subscriber needs the help of experienced consultants.

The Tele2 help desk works around the clock, but there are several numbers for subscribers to contact. How to call a Tele2 operator from a mobile phone for free quickly and without waiting? Is it possible to make a call to the Tele2 operator not from a "native" number, but from a landline phone or the number of an MTS operator, Beeline, Megafon or other companies? In the article we will analyze all the methods and give answers to these and other questions that are often of concern to subscribers.

How to call an operator from mobile Tele2?

Tele2 employees respect all subscribers of the company and will be able to answer each of the questions regarding communication services. To call the Tele2 operator, you can use the unified toll-free phone numbers or regional subscriber service numbers.

From anywhere in the Russian Federation, you can call the Tele2 operator for free at a single number 611. Then, in order to connect with a specialist faster, press the 0 button.

There is also another free number for absolutely all operators providing communication services. If you have an MTS, Megafon, Beeline operator number, or only a landline phone is at hand and you need to call Tele2 operators, then you need to dial the federal hotline number 8-800-555-06-11. A call to this number is free of charge from any phone within Russia.

How to call Tele2 from another mobile operator or landline phone

Unfortunately, sometimes, due to line congestion, it is impossible to call the free federal number of the Tele2 subscriber service operator - 8-800-555-06-11, which was mentioned earlier. In this case, you can use regional numbers.

Below is a detailed table of phone numbers where you can reach the technical support operator in your home region. An employee of the help desk will advise you on the issue that has arisen and offer the most rational and fastest ways out of the current situation.

Open Full list of regional Tele2 subscriber support numbers

Service region	Subscriber service operator number
Moscow and Moscow region	8-495-97-97-611
St. Petersburg and Leningrad region	8-812-98-90-022
Republic of Adygea	8-861-25-30-055
Republic of Karelia	8-814-98-90-022
Komi Republic	8-821-25-60-611
Mari El Republic	8-836-27-00-611
The Republic of Mordovia	8-834-23-40-000
Republic of Tatarstan	8-843-26-50-000
Udmurt republic	8-341-24-74-474
Chuvash Republic	8-835-260-00-00
Altai region	8-385-26-96-611
Arhangelsk region	8-818-24-74-747
Belgorod region	8-472-24-11-611
Bryansk region	8-483-26-62-020
Vladimir region	8-492-23-76-747
Volgograd region	8-844-29-22-000
Vologda region / Cherepovets	8-817-25-11-555 / 8-820-25-11-555
Voronezh region	8-473-25-80-611
Jewish Autonomous Region	8-900-42-206-11
Kaliningrad region	8-401-29-09-909
Kamchatka Krai	8-900-44-40-611
Kemerovo region	8-890-49-90-000
Kirov region	8-333-27-72-222
Kostroma region	8-494-25-01-611
Krasnodar region	8-861-25-30-055
Kurgan region	8-352-26-13-611
Kursk region	8-471-23-99-993
Lipetsk region	8-474-27-17-171
Magadan Region	8-900-41-10-611
Murmansk region	8-815-27-51-611
Nizhny Novgorod Region	8-831-29-11-611
Novgorod region	8-816-25-50-150
Novosibirsk region	8-383-38-00-000
Omsk region	8-381-25-05-050
Oryol Region	8-486-24-38-000
Penza region	8-841-22-40-000
Perm region	8-342-22-77-611
Primorsky Krai	8-423-248-48-48
Pskov region	8-811-27-57-575
Rostov region	8-863-24-15-000
Ryazan Oblast	8-491-25-00-611
Sakhalin region	8-900-43-30-611
Sverdlovsk region	8-343-29-00-611
Smolensk region	8-481-25-60-000
Tambov Region	8-475-27-60-611
Tver region	8-482-26-49-999
Tomsk region	8-382-29-41-000
Tula region	8-487-25-80-611
Tyumen region	8-345-27-01-611
Ulyanovsk region	8-842-24-14-141
Khanty-Mansi Autonomous Okrug	8-346-27-00-611
Chelyabinsk region	8-351-24-80-611
Yamalo-Nenets Autonomous Okrug	8-349-64-40-611

Calls to these numbers are charged as normal outgoing calls within the region in accordance with the rates set by your operator.

How to call Tele2 from roaming?

Problems with communication or questions to the subscriber service can arise not only at home, in Russia, but also abroad - in international roaming. In this case, it will not work to get through to the technical support service using the single numbers 611 or 8-800-555-06-11, and it will be too expensive to call the regional numbers indicated earlier.

Being outside the Russian Federation - in international roaming, it is easiest and cheapest to call from a mobile or landline phone using the hotline + 7-951-520-06-11. By typing it, you will be taken to the support service department specializing in roaming and assistance to Tele2 subscribers abroad.

Other ways to contact Tele2 support

If, for some reason, you could not get through to the Tele2 operator or, having called, did not receive a full answer, then you can use other methods to get advice:

Write a message on the official Tele2 website through a special form and tell in detail about the difficulties that have arisen. The specialist will answer all your questions by e-mail or call you back.
Send an e-mail with a description of the situation to the mail [email protected]. A response to your request will also be sent to you by email.
You can ask for help from the duty specialist in the Tele2 community on social networks

It happens that questions or situations arise when a call to the help desk is indispensable. Therefore, it is important to know by heart the specific number of the Tele2 operator. Thank you, round-the-clock hotline for the opportunity to solve the problem at any time. For your peace of mind and convenience, there are several ways to contact and support service numbers, this will be discussed in the article.

Customer Service Phone Numbers

Absolutely for all regions there is a single short and easy-to-remember subscriber service number - 611 . By calling it, you can follow the instructions of the autoinformer or press 0, after which you will immediately be connected to the operator's line.

Also, for each individual region there is an additional city phone number. The list can be found in the directory of the subscriber given to you along with the starter kit. Also, detailed information can be found on the website tele2.ru.

Reference information can also be provided by calling the Tele2 support service from a landline number or even from the phone of other operators. You can do this by calling 8 800 555 0611 . It is also free.

Communication in roaming

If you are planning a holiday abroad, be sure to save the support number, which you may need to resolve issues related to roaming rates and other services. As soon as you cross the border of our country, you can reach the operator by dialing the international phone number +7 951 520 06 11 .

It is also noteworthy that no matter where you are during your trip, you do not need to pay for a consultation with a call center specialist.

Other ways to contact the Tele2 operator

In the event that the need to resolve your issue is not critical and urgent, and there is no desire to wait for a response from a support service consultant, you can safely use alternative ways connections:

You can resort to the help of e-mail by writing a letter with wishes and a description of the problem. For such purposes, there are two whole addresses: russia.vopros@telecom and [email protected].
There is also a technical support service for you, which you should contact by filling out the feedback form on the official Tele2 website.
If you are an active user of social networks, use the VKontakte group to find answers to questions. And by subscribing to it, you will be among the first to learn about new services, applications, service capabilities and even gifts from Tele2.
In the event that you want to offer something new or report your complaint about the work of the operator, use the official Tele2 forum.
All users of the SIM card of this European operator can find a free application in the phone menu, which can also be used to solve some problems.

Personal Area

Almighty service for those who value their time and comfort. By registering your account in it, you can easily resolve any issues related to managing your phone number. Extensive functionality includes services such as:

replenishment of your balance;
tariff change;
order of detail;
enabling/disabling options and more. others

And the interface of the site will win you over with its simplicity. Having used it once, you will realize that it is much more convenient to use it, and not waste time calling support and help desks.