Why doesn't Google Play. Can't launch Play Store or download apps

When the Play Market does not start (now it is already called Google Play), this is a rather unpleasant problem. Thousands of users of devices with the Android operating system deal with it every day. Why won't Play Market launch? All kinds of failures and errors, as a result of which the store stops working, can be caused by several reasons. If you study them carefully, you can very quickly deal with the problem and make it so that it no longer bothers you.

Main reasons

Firstly, due to the fact that at a certain point in time the service does not actually work. This happens extremely rarely. But if such a situation does arise, then you need to wait until the developers fix the problem and launch the store again.

The Play Market does not launch on Android due to the fact that the date and time settings on the smartphone or tablet may have gone wrong. This usually results in an error message indicating that there is no connection.

"Play Market" does not start due to possible network problems. You need to make sure that the connection is established without errors and the Internet is working normally. If you use mobile Internet, you need to check with your operator for the correct settings.

Errors due to system interventions

People who want to cheat the system and get paid features in games and applications completely free of charge often install the Freedom program on their device, which they use to carry out hacking. Because of this program, they often have the question “Why doesn’t Play Market launch on Android?” The answer is simple: Freedom blocks access to all services from Google.

Changes may occur in This may happen due to the installation and use of certain applications that cause changes to system files. If this happens, the user must edit the file a little to return it to its original form.

How to restart the service

Methods for solving the problem that the Play Market does not start depend on the reasons. If the reason is known, then it is not difficult to decide on the necessary method. If not, then you will need to try each method.

The device must be rebooted. Half the time, this simple step helps. Moreover, it also helps if other problems arise with the operating system or applications.
You need to make sure that Google accounts are enabled. In the settings there is a section “Applications”, which has a tab with all programs. There should be disabled ones at the very bottom. If you find the Google Accounts application among them, then you need to enable it - and the service should work.
When the Play Market does not start on Android, you need to reset its settings and the settings of Google Play services. In order to do this, you need to go to settings and find the section with applications. You need to find the ones you need in the list and clear the cache and erase the data for each of them. You also need to remove updates from the Play Market itself.
If the Play Market does not start, then you need to reinstall it. To do this, first of all, the currently installed version of the store is deleted, and then the most current one is downloaded. After installation, the device must be rebooted.
The time must be set correctly in the system. In some cases, it happens that the time and date get confused. And if this happens, then when they try to open the service, users are given a message about the lack of connection. To solve this problem, you need to set the correct time zone and current date and time in the settings.
The Play Market does not start due to the unavailability of the Internet connection. You need to make sure that the Internet is turned on and functioning on the device. To do this, just open your browser and try to go to any site.

Setting up a modified system file

You need to configure the hosts file correctly. Many users download programs that change this file completely unnoticed. As mentioned above, such programs include Freedom, which makes it possible to make purchases in games without spending a penny. If such an application is used, then first you need to stop it. This is done in the settings. After stopping it is completely removed. In order to make changes to system files, you must have superuser rights. A correctly edited hosts file should not contain unnecessary lines. All garbage that is in the file must be removed. To do this, you need to install an application that is a file manager. Using it, you need to go to the root directory of the system and find the etc folder. This is where the required file is located. You can open it as text, and then delete everything in it that is not needed. After saving, it’s better to make sure again that there is only one line left, which says “127.0.0.1 localhost”. When everything is done according to the instructions, you can try to launch the Play Market.

Reset

Play Store still won't launch? What to do now? There is a method that is recommended to be used only as a last resort, when others have not been able to help solve the problem. This is a device reset to factory settings. If you perform this procedure, all information located on the internal storage will be completely deleted. It is better to make a backup copy first so that after the reset you can restore all the data. In order to reset the settings, you need to find the corresponding item in the device settings. After completing the operation, everything should work.

Bottom line

The Play Store application store is a very powerful service containing content for the Android mobile operating system. If it stops working on the user's device, then one of the problems described above has probably occurred. After all, the performance of the service itself is constantly monitored by hundreds of experienced programmers, who, at the slightest problem, will throw all their efforts into solving it.

In this article, let's figure out why Google Play Market is not working today and what to do. We will perform actions with the phone in order until the access problem that has arisen is completely resolved. Read to the end.

This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

What about the Play Market and Google servers

Before you start diagnosing Android, make sure that the Play Market works on other devices. Try logging into Google Play through a browser on your computer. If there is an error everywhere - for example, the device says “Waiting time has expired” - then the problem is clearly on Google’s side. Wait a moment and then try again.

Reset settings and remove updates

If the Play Market does not launch on your phone or tablet:

Open Android settings.
Go to Applications or Application Manager.
Find Play Market.
Click "Memory" -> "Clear cache" and "Erase data".
Reboot your device.

Increase

If a problem occurs after updating the Play Market, for example, the screen lights up and goes dark, then roll back to the previous version. Also go to the application settings and select “Uninstall updates”.

Increase

Clearing the cache and deleting data sometimes has to be done for the Google Services Framework, which is also related to the operation of the application store.

Reboot and check the Internet

If the error appears for the first time, reboot the device. Perhaps the Play Market does not start due to a minor system glitch, which can be resolved by restarting Android. To reboot your phone:

Press and hold the Power key.
Hold until the shutdown window appears.

If you see when you launch the Play Market, check your Internet connection. There may be no connection and that's why you can't access the app store. Launch your browser and visit any website to make sure the Internet is working.

In April 2018, Roskomnadzor began to ban Telegram and Google’s IPs were targeted. As a result, some services, including Play Market, became unavailable for some residents of the Russian Federation. Make sure this is not your case, regardless of the date, because... a similar situation can be repeated at any other time.

Also, make sure that the date and time are set correctly. Enable auto-detection using network data or setting the correct date manually.

Play Market is the main source of Android applications. If it does not work, for example, it writes “Error RH-01” or “Login failed,” then the user is deprived of the ability to quickly install new programs. The reasons for the failure may be different, but most often they can be identified and eliminated yourself.

Enabling Google Accounts and Download Manager

For the Play Market to work, Google Accounts and Download Manager must be in the list of running applications. To find them, in the Applications section, go to the All or Show system applications tab.

Increase

If the program does not work, click the "Enable" button. At the same time, clear the cache and data, if any.

Account problems

Open settings, find the “Accounts” section.
Select a valid Google account.
Manually synchronize all data so that it is saved on Google servers.
Return to the previous menu and select "Delete".

After deletion, add your account again by entering your login and password. The synchronized data will be returned to your phone automatically.

Application conflict

If the problem occurred after installing Freedom, an application to bypass license verification and commit free transactions, then you need to remove it.

Open the list of applications in settings, go to the “Installed” tab.
Find Freedom and click Stop.
After stopping, remove Freedom
Reboot your device.

Increase

Another application may be causing the problem instead of Freedom. If the error occurs after installing a program, disable it and uninstall it.

Cleaning the hosts file

The operation of Freedom and other applications can bring another problem - adding entries to the hosts file that block connection to Google servers. To remove the restriction, you will need root rights.

Launch the Root Explorer application
Find the system folder.
Go to the etc directory and set the permissions to R/W.
Select the hosts file.
Grant superuser rights to the application.
Remove all extra lines, leaving only 127.0.0.1 localhost.

If you have visited this page, then most likely Google Play is not working for you. This problem occurs quite often, but fortunately for us, it is usually solved very simply. We have compiled for you 7 possible ways to fix this error.

First. Clearing Google Play cache
It often happens that Google Play starts working fine again after clearing the application cache, where temporary data is stored. Follow these steps step by step: Settings/Application Manager/Downloaded. Find "Google Play Store". Open the application window and here we need to click on the “Clear cache” item.

After this, your market application should work.

Second. Delete Google Play data
If even after clearing the cache, Google Play does not work on your phone, then let’s look a little deeper - delete Google Play data. There is nothing complicated here and almost exactly copies the point above. Only instead of “Clear cache” you need to select “Clear data”. After this, the information should be deleted from the application itself.

Third. Uninstalling Google Play updates
If Google Play stubbornly refuses to work like a human being, then we repeat the painfully familiar procedure again, but instead of “Clear cache” and “Clear data” we select “Delete updates”. After this, the Google Play application will be completely virgin as after installation.

Fourth. Clearing the cache Google Play Services
Google Play still not working? So we should look into Google Play Services and clear the entire cache there: Settings / Application Manager / Downloaded, find “Google Play Services”. Open it and click on the “Clear cache” button.

Fifth. Enable Downloads (Download Manager)
It’s worth looking again at Settings/Application Manager/All and finding the “Downloads” item. Open it and if for some reason you have it disabled, you need to re-enable it. Remember - it must always be ON.

Sixth. Delete the Google account specified in the settings and restore it back
This is practically the last option that can make Google Play work. Open Menu/Settings/Accounts and synchronization (Accounts). Open your Google account settings. In theory, you should have the “Delete account” option. Select it and reboot the system. Once again, after booting up your smartphone, open Settings and Account Editor to restore your account again.

Seventh and last. Reset your phone
This is already the most radical method that can be. If none of the above suggestions work for you, then you can reset all data on your phone and return to factory settings. Of course, we recommend making a backup copy of your data in advance. It's very easy to do a rollback: Settings/Backup and reset/Reset phone settings. You can find more detailed information on how to do this.

If nothing and these 7 points help you (although the latter should definitely do it), all you have to do is take your smartphone to a service center. First of all, it could be memory problems, but other nuances are possible. But it comes to this very, very rarely. If you carefully read the entire article, then with a 99.5% probability you will be able to solve this problem yourself. Also, if you have any questions, feel free to ask them in the comments below.

Phones often (mainly for children) serve as a kind of entertainment platform. Various types of entertainment are provided by the Google service, also known as Google Play and now Play Market.

What is it and what is it eaten with?

Let's get to the definition. Play Market is a platform (it would be better to call it an Internet database) where many games for your mobile phone are presented, paid, free and shareware, that is, you can make purchases in the application itself. Arcades, racing, shooters, puzzles, online games and many other varieties and types of entertainment applications. But, as with other utilities, problems with the operation of this service are also possible. Such situations arise for thousands of users everywhere, and we will look at all sorts of malfunctions in the operation of this application in more detail.

Why won't the play market open on android? So, the main reasons.

The service itself. This happens extremely rarely, but it still happens. The simplest reason is that at a certain moment the service simply does not work. Just wait a while, the problem will be fixed and the application will be “launched” again.
Date and time. If the date and time settings on your smartphone are lost, this leads to an error associated with “missing connection”. Make sure the settings on your phone are correct.
Net. Operation may be interrupted due to problems with your Internet connection, please make sure your connection is working properly. For WiFi networks, try rebooting the router. In turn, those who use the mobile Internet should contact the operator and check with him about the possibility of problems and the correct settings.
Account. You have access to the Internet, but is your Google account connected? Making sure that it is deactivated is quite simple: the application will not allow you to perform actions in it. You can connect your account directly by clicking on the “Login” button. Next, go through the authorization procedure by entering your login and password. If you don't have an account, create one by registering. Did not work? Try enabling automatic recovery in the “Backup and reset” menu.
System interventions. Do you have Freedom installed? Disappointing news for you: firstly, you decided to bypass the system and get paid application features without paying for them. Secondly, Freedom blocks the functionality of all Google services. Uninstall the utility and access to all platform features will be restored.
File: Hosts. Changes can be made to one specific file named “hosts” by third-party programs or malicious programs. To fix this, you need to return the file to its original state. To do this, download the original version or create a text document and enter in it: 127.0.0.1 localhost. The finished document (without .txt) is already placed in this folder. Unsavory individuals may try to extort money from you to restore this aspect of the system, because you can do it yourself.

Alternative solutions to this problem are also attached:

1. Reboot the device. It would seem like a simple action, but it can help in half the cases, as well as with problems with other utilities. Helps in resolving system failures that can often happen with all programs on mobile and desktop devices.

2. Rollback settings.

Erase application information. This refers to the “Cache Clear” function, that is, a certain area of memory with a higher data exchange rate. You can perform this action in the memory settings of your phone or the gaming platform itself by selecting the “Clear cache” option.
Try deleting your update data. To do this, find the Application Manager in the settings of your device and click on the corresponding button in the Play Market application menu itself.

3. Connecting the download manager can help get many applications running again. In the manager we know, we look for the “Download Manager”, which in turn needs to be connected. If it works, we turn it off and re-enable it. Can be combined with rebooting the device.

4. It also happens that our Market is incompatible with other applications. It’s not easy to determine, but often the problem is caused by the same Freedom.

Finally, our most radical solution yet. It is located at the end of the list because you will need to reset your mobile phone. Make sure to back up your information: write down everything important to a memory card, since resetting data does not affect third-party file and folder storage. In the “Restore and Reset” menu, select the “Reset” option, after which the gadget will reboot. This technique also improves the functioning of the entire operating system.

We hope that our instructions helped you. Good luck!

Often, for Android OS users, the Play Market, the official application store from Google, does not work.

The cause of the failure can be either short-term slowdowns of the device or serious problems in the OS system files.

Let's look at the problem in more detail.

Note! Before you start solving the problem, try simply restarting your phone and opening the program again.

1. Check your phone settings

If the program opens, but you cannot install any application, check your smartphone settings, namely “Date and Time”.

Due to incorrectly set date and time, the phone cannot receive a trust certificate, which is necessary to start the installation.

Go to the smartphone menu and click on the “Settings” icon. Now scroll down the page that opens to the “Date and time” item. Click on it and enter the correct parameters in the window that opens.

If you are configured to automatically receive data via the Internet, it is better to disable this option.

Now close the Play Market (remove from the list of open applications) and launch the program again. Installation of programs should work correctly.

2. Clearing the cache in the Play Market

If the application store does not open, or an error window pops up immediately after opening, clear the program cache.

Deleting the cache will not affect the display of user data in the market.

A cache is an intermediate buffer of data that stores individual programs. Accordingly, if too much data accumulates in the buffer, the application begins to work incorrectly.

To clear the cache in the Play Store, go to your phone's settings and open the list of all applications.

Then find the Google Play icon and click on it. In the window that opens, click on the “Clear cache” button.

After deleting the data, you must reboot the device for the changes to take effect. Usually, deleting the cache returns the program to functionality.

3. Deleting data

Play Market turns on, but data is not loaded? Most likely, your phone cannot set up a connection to the server. Check your Internet connection and clear program data.

Due to the frequent occurrence of errors, “non-working code” may be written to the root folder of the program, which interferes with the operation of the market.

You can delete all third-party files and error information manually through the phone settings menu:

Open the list of all installed programs;
Find Google Play Market in the list;
Open the “About Application” window;
The “Memory” field displays data on the volume of files and folders that were recorded on your device after installing the market. All this information must be deleted. To do this, press the “Erase Data” button and wait until the memory counters are reset. Open the app store after rebooting your phone.

Notice! After deleting the data, you will need to re-enter your login and password to authorize in the service - all settings will be reset automatically.

Information about previously installed programs will be saved in the “Favorites” section.

4. Working with updates

Problems with the standard app store may occur due to system bugs. As a rule, developers fix bugs in new update packages.

You need to check for updates, but you should remove old updates first.

This can be done in the information window about the Play Market application (Figure 4).

Click on the uninstall updates button. Then forcefully disable the program. Relaunch the market, everything should work fine.

Also make sure that the latest updates are installed. After the developer releases new updates, the “Update” button will appear in the settings.

5. Automatic account synchronization

For ease of use, all Android OS users can set up synchronization of a single Google+ account with almost any program.

This way you don't have to constantly create a huge number of custom pages in different applications.

Account synchronization is configured in the phone settings (the “Accounts” field).

To fix the market launch error, try deleting your Google account in the settings.

This action will not deactivate your personal page, but will only disable it on your phone.

After deleting, try logging into your profile again. Then reboot your device. Turn on the Play Market and wait for the program to complete synchronization with your account.

You should also make sure that the synchronization options you select are correct.

Open your account settings as shown in the image below and select the services you want to interact with.

It should be noted that the operation of the market or your Google account may be affected by third-party programs that are installed on the phone.

Often the cause of the failure is “copies” of the official store or other utilities in which you can purchase games (examples of such applications: Steam, Freedom, Best Market and others).

6. “Downloads” utility settings

In the Android operating system, standard services are responsible for working with various functions.

The “Download Manager” system utility is responsible for receiving data from the global network (installing and updating applications).

The result of a failure of this service may be a disruption of the Play Market, browser, or email.

First of all, make sure that you are using the latest version of your phone's firmware. Adopt available over-the-air updates.

Check the status of the dispatcher.

In the list of all programs, click on the download icon and wait for all data to download.

Most likely, the service is simply disabled, so you do not have access to the application store. Click on “Enable” to resume work.

To increase the likelihood of eliminating errors, we also recommend clearing the cache and program data.

7. Unblocking services from Google

The previously discussed “Download Manager” service is the main utility that ensures the functionality of the Play Store on your phone.

However, other programs from Google can also affect the operation of the store.

Go to Settings and open the Application Notifications window. Next, disable blocking Google services, as shown in the figure below.

This action allows you to configure uninterrupted access to all Google utilities to your device.

You will automatically receive the latest information about the operation of applications and update data, due to the absence of which the Play Market may not work.

8. Working with system root files

Third-party applications can make changes to the phone's system files.

One such file is host.sys.

Text in this document may have been introduced by Freedom, Trojan horses, or other forms of malware. The only way to fix the problem is to edit the contents of the file yourself.

First, stop all programs and services that may block the operation of the market.

If possible, remove applications after installing which the store stopped working.

Now go to the file system using File Explorer. It's better to use ES File Manager or Total Commander.

Note! You can edit the contents of system files, in particular host files, only on devices with root rights. If you don't have them, you'll need to do some additional configuration to gain superuser capabilities.

In the Android system folder, find the host file and open it.

It should contain only one line indicating the address and name of the local network. Thanks to this content, all programs using WAN connections can connect to the device.

The figure shows part of the text that was added to the file by third-party sources.

The highlighted line blocks access of Google services to the phone. Delete it, save the changes to the file and restart your phone.

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