How is the goods delivered from aliexpress. Translation of Aliexpress statuses into Russian when tracking parcels from China to Russia

There are dozens, even hundreds, of ways to deliver goods from China. In this article, I decided to collect all the popular delivery methods from Aliexpress, if you know about any other methods that are not described in the article, then please tell me about them in the comments. I hope the article will help you if you have a choice when delivering goods.

By the way, to save money when buying any goods on Ali (and indeed absolutely any), use cashback services Letyshops or My Sidex. You can return up to 5% of the purchase amount and this is quite good. In this way, it is often possible to level the cost of delivery.

Shipping by China Post

This is one of the most popular shipping methods with Aliexpress and is offered by default in most cases. If you choose the delivery method Aliexpress Standard Shipping, then with a high probability the parcel will be sent by China Post, although there are other options. In general, I will talk about Aliexpress Standard Shipping a little lower.

So, shipments by China Post can be divided into 3 types:

Parcels from China Post can be tracked by Russian Post. Naturally, this does not apply to small packages, I have already written about this.

Delivery by post of other Asian countries

Of the most popular countries, I will note the following:

Delivery by post of European countries

Such a delivery is more suitable for residents of the European part of Russia, because the parcel first goes from China to Europe, and from there to Russia.

Swiss Post- Swiss post, quite reliable and fast. Delivery 2-4 weeks.
Sweden Post- about the same.

I wrote about these 2 mails, as many people talk about them. But my parcels came by postal services of other countries.

Finnish Post (Finland Post)- so far I have positive impressions about her, all my parcels have arrived intact, the delivery time is 3-5 weeks. I looked, about a third of my orders go through them, so I already remember their track numbers very well - they end in FI.
Netherlands Post(PostNL) - when ordering one item, I was not satisfied with the free shipping method, so I chose PostNL. They say this is one of the fastest and most reliable services. And in general, all European mail, I'm sure, work well. Such delivery cost me 65 rubles, quite a bit.

Here, in principle, and all the European companies that caught my eye.

Russian Air Company

Aliexpress often catches the eye of another delivery method like Russian Air. What is this? And this is a Russian-Chinese company. The parcel is sent, it is checked by Russian employees of the company (this is a plus), and then it can go even by plane, even by train, even by other land transport, so the word Air in the company name does not guarantee delivery by air.

Advantages of this delivery method:

Our Russian people work in China, who check the package
Cheap
They say that almost all parcels reach safe and sound.

Minuses:

Quite long delivery. Usually 30-60 days.

Track numbers start with RM and end with CN. At least that's how it was for me.

Delivery by courier companies

CDEK- a well-known logistics company in Russia, recently 1 parcel was delivered to me through them. They called and told me to come to the local bus station at a certain time, on the right day I came up, there a man was distributing parcels, and there I received mine. Delivery is more or less normal - 3-5 weeks.

You need to track such parcels only on the CDEK website, nowhere else will the number be tracked.
There may still be a problem with the fact that if you live in a small town, then there may not be CDEK pick-up points, then you will have to negotiate with them how it would be better for you to pick up the package ...

EMS- it seems to be translated as Express Mail Service, that is, expedited delivery. In most cases, this is a fairly expensive option (delivery starts from 1000 rubles), so choose it for expensive items that you want to receive quickly. By choosing EMS you get:

Still, no, but the reliability and quality of delivery
Speed - from 7 days to 20 days. Fast enough.
Tracking all the way.
If the weight of your cargo does not exceed the established limits, there will be no problems with customs.

Parcel first sent to China Chinese EMS, then it is accepted Russian EMS and delivers to the final address.

DHL- German logistics company, which is famous for its incredibly fast delivery around the world. Services are very expensive. Delivery 2-5 days, that is, very quickly. Perhaps, simple buyers like us will never have to use DHL services.

This shipping method is more suitable for those who have some kind of business. I have heard that there are all sorts of problems with customs clearance, so read the reviews and experiences of other people who have used DHL. I am not one of those.

FedEx- American courier company, whose services are also quite expensive. On average, it is more expensive than EMS, but cheaper than DHL.

ePacket- Recently, one package was sent to me just like that. In my opinion, this delivery method is paid, but inexpensive (I gave something around 80 rubles). In general, this is a combined shipping method. In China, the parcel is sent by the EMS express service (that is, it goes quickly), and already in Russia by regular state mail. Compared with China Post, this delivery method is on average 5-7 days faster. The track number starts with LM, maybe there are other characters, I don’t know yet.

SF eParcel- a very large logistics company, delivery time 30-45 days. You can read about it on the Internet, I can’t say anything yet. Tracking takes place on the official website of the company, the track number consists of numbers.

What's the Seller`s Shipping Method?

It's just - at the discretion of the seller. That is, the seller himself will decide how best to send the goods.

What is Aliexpress Standard Shipping?

Not so long ago, a new service was launched on Aliexpress, which allowed Aliexpress itself as a brand to participate in the delivery of goods to customers. It all looks like this:

You buy an item using Aliexpress Standard Shipping.
The seller, instead of mail or courier service, carries the goods directly to one of the points of Aliexpress itself, which are located throughout China.
And from this point, Aliexpress representatives decide how to deliver the package to you. They usually choose China Post, although there may be other options.

That is, if the Seller`s Shipping Method is delivery at the discretion of the seller, then Aliexpress Standard Shipping is at the discretion Aliexpress itself. The advantage in this case is that the sender will not be some small seller, but the largest trading platform, which gives you certain advantages if you have to open a dispute - it will immediately go into the status exacerbated.

They also have an Aliexpress Premium Shipping option, which is usually paid. The goods will be sent in a faster and more reliable way.

Outcome

As you can see, there are a lot of delivery methods. I’m sure I didn’t list many of them, I just pointed out those that caught my eye at the moment. If you have something to add to this information, I will be glad to see your comments. Well, write reviews and impressions about different types of delivery, especially here, it will be useful to everyone.

Well, what else is very useful for all buyers on Ali is the ability to use cashback. If you don’t know anything about it yet, in this article I tried to explain everything in as much detail as possible.

It's safe to say that aliexpress shipping is the cornerstone that many buyers break down on. It's not a joke to receive a package from China - not a dipped beam!

DOWNLOAD ALIEXPRESS MOBILE APP

And besides, sellers do not always go direct ways, trying to save on shipping. Result: parcels that have disappeared without a trace or come when you have already mentally said goodbye to her.

WHY DO THE ALIEXPRESS PACKAGES SOMETIMES DON'T RECEIVE?

In order to clarify this issue and learn how to choose the RIGHT Aliexpress delivery, this article was written. So, which shipping to aliexpress to choose?

What kind of shipping is aliexpress?

All types of deliveries can be divided into two groups:

Free shipping with aliexpress
Paid shipping with aliexpress

To see what kind of delivery is possible, you need to go to the product page and go to the SHIPPING AND PAYMENT tab:

As you can see, for this product, both paid and free shipping is possible in TWO options: China Post Ordinary Small Packet Plus And Seller's Shipping Method.

Not so long ago, most items could be obtained through free shipping, as the seller himself decided what kind of delivery to offer. People tend to save money, and sellers tried (if possible) to provide free shipping.

But recently Aliexpress Shipping Policy changed, now for Russia free shipping from aliexpress.com is available only for goods less than $2. I decided to check if this is really so?

As you can see, free shipping from aliexpress to Russia ended at 71 rubles, which once again proves that this is how it is. There are no such benefits for residents of Belarus and Ukraine; according to the new rules, everything must be paid for there ...

It should, but in reality, in the same Belarus, you can order goods with free delivery in the amount of 238 rubles! And where is the justice?

But one way or another, the former universal free shipping is no longer there ...

Why does aliexpress charge shipping?

Everything is explained very simply: when the seller sent the goods for free, he usually did not indicate the track number for tracking the parcel, or indicated free Chinese, which is not tracked further than China. Since the delivery is free, the seller did not want to pay for tracking, and this is logical.

And all this led to the fact that such parcels actively disappeared on the way, the Russian post shamelessly stole them, because if there is no tracking, then it is not clear at what stage and who stole the parcel.

In this case, first of all, the seller suffers, as well as indicate the reason " The parcel did not come, the track number is not tracked“, then you have a 98% chance of winning it and getting your money back. And the seller will be left with a nose ...

In addition, there were many scoundrels who used this: they ordered parcels for which track numbers were not given, but after receiving them they still opened a dispute. As if they did not receive anything and returned the money for the order back.

Now the seller does not need to save on tracking. If the package has not arrived, it is easy to track where it went missing and file a claim with the delivery service.

Also, now the merchant does not need to look for tricky moves to make shipping cheaper by sending it through the stump of the deck. After all, this led to the fact that the parcel went for a very long time, and sometimes it arrived when the buyer had already won the dispute and.

So paid aliexpress express delivery is GOOD, not EVIL, since you have to overpay quite a bit, and in return we get fast and guaranteed delivery.

How to check delivery from aliexpress by order number?

Since we started talking about aliexpress delivery tracking, I’ll tell you about it. You can use this form to check the track number where your package is located:

When your parcel arrives at the post office, you will be sent a notice or maybe even called in person. But the tracking will show that the parcel has already been delivered.

There are also other services through which it will not be difficult. If you are SPECIFICALLY interested in how to track delivery from aliexpress to Russia, then it is best to use RUSSIAN MAIL website.

Transport companies delivery with aliexpress

It is also very useful to know that goods with aliexpress can be delivered by many transport companies. Some of them deliver for free (for you, but not the seller), others take good money for their services. Here is a table of the main transport companies working with Aliexpress and their prices with delivery times.

Transport company	Price	Delivery terms
Yanwen Economic Air Mail	25 rub.	14-90 days
China Post Ordinary Small Packet	37 rub.	from 20 to 60 days
AliExpress Saver Shipping	88 rub.	15-20 days
China Post Registered Air Mail	157 rub.	from 30 to 60 days
AliExpress Standard Shipping	157 rub.	30 days
ePacket	252 rub.	15-45 days
Hong Kong Post Air Mail	315 rub.	30-60 days
China Post Air Parcel	1705 rub.	from 30 to 60 days
HongKong Post Air Parcel	1904 rub.	15-30 days
EMS	3357 rub.	30 days
TNT	3681 rub.	15-60 days
Fedex IE	4741 rub.	25 days
Fedex IP	5172 rub.	25 days
UPS Express Saver	8509 rub.	from 7 to 14 days

All data in the table by delivery time approximate. Most of the websites of each company provide calculators for calculating the cost and delivery time to your city.

How much does shipping cost in Russia with aliexpress? As you can see, there is a clear dependence of the price on the delivery time (although there are exceptions for each country separately), which is again very logical, and what is remarkable: paid aliexpress standard shipping is not the most profitable. Although even the most expensive delivery cannot guarantee 100% super speed, because if the customs does not give the go-ahead, then the fastest plane will be powerless.

As you can see from the table, the prices are basically fixed, but often many sellers have VERY BIG DISCOUNTS.

It’s not clear at whose expense the compensation is, but it’s still nice, since discounts up to 50% ...

Some are wondering if there is an aliexpress delivery in one day? I have not seen this, and even physically it is impossible, given the distances and boundaries.

What is the best delivery for aliexpress?

If we talk about paid and free shipping, then paid is certainly better. If you choose between paid deliveries, then, as you can see from the table above, the price is directly proportional to the quality. If in any particular case there is an exception, then you need to use it. Here is an example:

It is clear that the transport company Fedex IP in this case, under the SAME CONDITIONS, your competitors are more profitable and you can save 2-3 thousand rubles.

If in doubt, then search for this transport company by writing to GOOGLE something like this:

And read what people write, and then see if it's worth contacting this company or not? In any case, MOST the worst paid shipping is better than the best free shipping.

Do not be afraid that the package will not reach. If this SUDDENLY happens, then you, because paid delivery is always tracked and it will be clearly visible that the goods did not reach you, did not fly or did not swim.

Previously, parcels were delivered only from China, but some time ago, Russian businessmen fussed and began to sell their goods through Aliexpress. Well, as their own, along the way they buy hot goods from the Chinese, clog their warehouses in Russia with them and then sell them from Aliexpress to TMALL section .

And here the whole point is that delivery with TMALL is MUCH faster, since the warehouses with the goods are MUCH closer and do not cross any borders. So if you can find a product in this section, then buy there.

Finally, I will answer some more popular questions regarding the delivery of goods from Aliexpress.

How to speed up delivery with aliexpress to Russia?

As you understood from the above, there is only one way to speed up delivery - PAY MORE.

Another option is to ask the seller to FAST send the package, as sometimes they do it for a very long time. THERE ARE NO OTHER OPTIONS.

How to extend the delivery time for aliexpress?

You cannot do it yourself, but the seller can. If you see that the time is already running out, and the tracking package is already somewhere nearby, then just WRITE to the SELLER and ask him to extend the delivery time. And everything...

How many times can a seller extend the delivery time for aliexpress? As long as you want, until you get tired of listening to his promises and you open a dispute and break this vicious circle.

If you don't like the fact that aliexpress no longer has free shipping everywhere, then check out great Chinese stores with a bunch of goods.

If you have additional questions, then ask them in the comments, I always answer to everyone ....

P.S Today there is free shipping on aliexpress for goods for Russia. But, if you are observant, you have already noticed that the prices for aliexpress have become higher. Well, what else could you expect? After all, the seller still somehow has to pay for shipping.

Everyone who once made an order for Aliexpress knows how difficult it is shipping way from china to the buyer. Especially if it's an international package.

But the reasons for all sorts of delays and problems in the movement of a parcel with goods can be different. This is an incorrectly specified address of the recipient, this is not a correctly registered track number, as well as delays in the work of delivery and postal services.

I want to pay attention to the most common problems that arise during the delivery of orders from Aliexpress, so that shipping way from china turned out to be not so difficult.

First, it is important to dwell on how to correctly fill in the recipient's address. In your personal account on the Aliexpress website, you will find this section with the appropriate fields to fill out.
The fields are filled in Latin letters. In strict sequence: first name, last name; country, region; address; city; state, province, district; postcode; recipient's contact number.
After that, you need to confirm the entered data by pressing the button. Moreover, the details of the recipient of the parcel can be edited, deleted or added an additional postal address at any time. Very simple and convenient.
Secondly, after placing an order, contact the seller and confirm with him the track number that he indicated to you. Sometimes it happens that the seller, for one reason or another, indicates the wrong tracking number, as a result of which problems arise in the future.
Thirdly, the buyer must take into account the date of registration of his order. If it coincides with holidays in China, as well as in Russia, then you need to be prepared that the delivery time will be extended in accordance with the number of days off.

Parcel path from China: possible problems

I will list a number of other points that you need to know about when ordering on the Internet.

Shipping Service: China post Air Mail, Hongkong Post, Singapore Post (for free shipping); EMS, DHL, Fedex (paid courier delivery) and some other services offered with individual orders - ITELLA, TNT and others.
Free services, as a rule, deliver parcels later than courier ones (from 1 to 2 months) and always to the post office at the place of residence indicated by you.
Paid services deliver your parcel directly to your home address and, depending on the region, the waiting time is from 4 to 20 days. When placing an order with free delivery, you will receive a notice to your home address with which you need to come to your post office, not forgetting to grab your passport.
If the parcel is delivered by a courier, you also need to present your passport and sign the receipt of the parcel.
Russian Post deserves special attention. On its official website, you can also use the tracking system in Russia. The system tracks both parcels and small packages up to 2 kg. Despite all the efforts of employees to optimize the internal work of the service, cases of delays in parcels are not uncommon, regardless of the status indicated in the tracking system.
The grandson decided to send 5-year-old cognac to his grandfather in the village, so he bought a 3-year-old one and sent it by Russian Post
Customs Service. It is known that imported goods are customs cleared differently depending on the category: catalog goods, international shipment, express delivery goods. If you fit into the duty-free standard (let me remind you, weighing up to 31 kg per month and the amount is not more than 1,000 Euros), then there will be no problems.
For declaring, it is now necessary to present: a copy of the passport with registration, an order form and a photo of the goods, the original bank statement indicating the online store as the recipient of the payment, a copy of the bank card.
Documentation. Each parcel must be accompanied by an invoice showing the names, addresses and telephone numbers of the sender and recipient, listing the contents and indicating the declared value.
Return of parcels. Theoretically, there are the following options for your actions if you want to return the parcel: paid (at your expense) shipment with a new track number and registration of the refusal of the parcel and its return to the specified address of the Chinese sender with the same track number.
In practice, everything is completely individual and is resolved through opening a dispute and negotiating with the seller. Sometimes it is easier to claim partial compensation without shipping the goods. The main thing is to open a dispute in time and correctly indicate the reason, claims, as well as the necessary requirements. After all, the return of the parcel is paid by the buyer, and this cost may exceed the cost of the product itself. You can read about how to open a dispute correctly in my next article.

Delivery with Aliexpress is possible to any country in the world, and it is safe and often free. But what kind of delivery to choose on Aliexpress - let's try to figure it out. When choosing any delivery, the seller receives money only after the delivery of the goods, for example, from China to Russia. This means that the buyer is protected as much as possible. But not all delivery services transport goods quickly enough. The Chinese store offers a variety of delivery options.

Everyone is concerned about the question of how the delivery takes place, how much the parcel from China takes by mail, how to track it and what the payment amount will be. The selected product can be received by regular or express delivery. The first method is chosen by the vast majority of users of the service, since regular Aliexpress delivery is completely free. Express is a fast and paid delivery.

Each seller offers their own options. If you click on the "Delivery" icon on the product description page, you can see them. It also indicates the conditions of transportation, prices for paid delivery and the estimated waiting time for the goods.

Free

Free delivery of goods from China to Belarus, Russia and other countries in the post-Soviet space is extremely popular. The seller fully pays for transportation to the post office in the country of the recipient.

Whether you receive free shipping on Aliexpress or not depends entirely on the seller. It is necessary to clarify this question at the stage of product search. Actually, no one will deliver the goods to you for free. Just the seller initially lays the cost of shipping in the price of the goods. If you look at the price tags of similar products with paid delivery, you can easily see the difference.

Most of the shipping is done by Chinese companies. To a lesser extent - the postal services of other countries. Transportation is carried out by all means of transport. They work well, but frankly speaking, slowly. Delivery times to Russia in the first case can be up to 50 days. Delivery to Ukraine or Belarus will be about the same. If it is possible to use the services of non-Chinese services, feel free to do so. Everything will happen one and a half to two weeks faster.

So, the most popular delivery services on Aliexpress are:

– standard shipping from Aliexpress
Seller's Shipping Method - a company with which the seller of the goods has entered into an agreement. You can write him a letter before ordering and find out which transport company he uses
China Post and Hongkong Post. Services accept postal items (Air Post) up to 2 kg and parcels (Air Parcel) up to 20 kg.
Singapore Post, Sweden Post, Swiss Post and Russian Air Mail. In cases with these services, the delivery of parcels from China may be paid. It all depends on the pricing policy of the sender's branch. First, all parcels are sent to Singapore, from where they scatter to countries and destinations. Delivery time depends on the speed of customs clearance. For example, Finnish Itella has an agreement on fast customs clearance on the territory of the Russian Federation.

Recently, many people use the so-called Aliexpress delivery from a warehouse located in our country. These are Local Delivery and ZTO Express services.

Delivery from Russia compares favorably with a reduced waiting time of up to 14 days and the possibility of a return. But there is a downside - the cost of the goods will be slightly higher.

Free from a certain amount

Sometimes free goods are ready to be delivered only when ordering for a certain amount. This may mean that you have to pay extra. It is done like this. The buyer receives a coupon, which must be placed in the order and paid. If the item is worth less than the limit, you may be asked to change the shipping method. All details are usually indicated in the product description. Therefore, read it carefully.

Paid

Expedited shipping may be preferred if time is more important than cost. By paying, you can speed up the receipt of the goods. Sometimes it's better to pay and not waste time and nerves.

Here is a list of major companies that sellers work with:

- premium shipping from Aliexpress
EMS (Express Mail Service). In China, the parcel is delivered by China Post EMS. After passing through customs, control over the parcel passes to the EMS mail of the country of destination.
European courier service TNT
Postal companies FedEx and UPS from the USA
German postal carrier DHL
Chinese transport company
, a joint project of major Chinese stores and EMS.

Express delivery is preferred for a number of significant advantages:

Terms do not exceed 14 days.
Delivery is carried out at home.
The safety of the goods is guaranteed.

Eminent services provide an opportunity to use a civilized service, for which you have to pay. The cost of such services may exceed the price of the product itself. Sometimes a “surprise” comes along with the parcel in the form of the need to pay for the customs declaration. But if the product has too much value, there is no alternative.

It is important to remember that express shipping, except for Aliexpress Premium shipping, cannot be free. If the seller indicates that no money is taken, he is disingenuous. Most likely, your parcel will leave by Chinese mail, and it will take a long time to wait.

If you want free shipping and are willing to wait, we recommend choosing .
The best delivery in terms of price / quality Aliexpress Premium shipping, the average delivery time is two weeks.
If you need to deliver the goods very quickly, choose DHL. Yes, you will have to pay a tangible amount, but the parcel will be delivered in a few days.

Placing, waiting and receiving an order

How to find out about the possible ways of delivery of a particular product, we told earlier. Choose the one you like and click OK. Shipping costs will be reflected in the final price. When making a payment, you should double-check the delivery method.

Unfortunately, cash on delivery is not possible. In Aliexpress, purchases are made only with full prepayment. The buyer is offered a wide choice of modern payment instruments. Read more about paying by credit card.

After payment, the funds are credited to a special account, where they are stored until the goods are received and the transaction is approved by the customer or until the expiration of the period allotted for transportation. If the time is up, the deal is closed and the money is automatically transferred to the seller's account. It is important for the buyer not to miss the moment. After the transaction is closed, he will not be able to make a claim and return his money.

In a few days (from 3 to 5), the seller will send a track number by which the parcel is tracked. You can get it in another way. When the submission is complete, you will receive a notification email to your email address. Then everything is simple. Log into your personal account on the website. In the "My orders" section, select the one you need and click "Show details". The Logistics Information column will contain your tracker number. Don't rush to check. Status information appears no earlier than a couple of days later.

Tracking is done by the postal service. For example, if the item is shipped by YANWEN Express, Special line YW courier is used.
In addition to the tracker, you can use the order number. After the goods have left the Celestial Empire, tracking on Chinese resources is terminated. Further tracking is available on the websites of national postal services. It is important to remember that orders under $20 are sometimes not guaranteed.

Upon arrival at the post office, you will receive a notice. Fill out and go for the parcel, taking your passport with you. There is no need to go for express shipments. The courier will contact you and bring the long-awaited package directly into your hands at a convenient time for you.

When ordering goods in Aliexpress, it is important not to exceed the customs limit. Otherwise, you will have to pay a fee. So far, duty-free importation of goods for personal consumption in the amount of 1000 euros / month is allowed in Russia.

Transportation of bulky items

Aliexpress allows you to choose not only between a mobile phone and jeans. The list of proposals is as huge as the Great Wall of China. Some order furniture and motorcycles that you cannot send in a small parcel. For example, the Russian Post will not accept a parcel weighing more than 31 kg.

Special cargo companies are engaged in the delivery of oversized cargo from China. How much is shipping from China can be clarified at the representative offices. One thing can be said, the cost of their services is very high. The main customers are wholesale buyers. For large trading companies, it is more profitable to deliver goods to customs in large quantities. Turning to this, you can choose the appropriate option. But unfortunately it won't be cheap.

Transportation of light and inexpensive goods with Aliexpress is the most inexpensive among similar trading platforms.

Whichever delivery you choose increases the attractiveness of the Chinese marketplace even more!

Please write about your experience of shipping with Aliexpress in the comments to this article.

Statuses in Aliexpress are information about the stage at which your order or package is. It is necessary to distinguish between statuses order(waiting for payment, checking payment, processing order) and statuses parcels(the parcel arrived at the sorting point, left the customs, export, import). The order status is assigned to the order by the site itself and information about it can be seen in the order information. The status of the parcel is assigned at the post office and customs and tracked on specialized sites.

We will look at both types of statuses and figure out what they mean.

Aliexpress order statuses

This order is awaiting your payment- Waiting for payment.

This status is assigned to the order immediately after pressing the Place Order button - until the moment of payment. The time given to the buyer to pay for the order is indicated below in the form of a countdown timer. If the order is not paid within this time, it will automatically close and change to the Closed status.

Your payment is being verified– Aliexpress checks your payment.

Immediately after paying for the order, the payment is sent for verification by the site, and the status of the order changes to Your payment is being verified. Verification of payment usually takes 24 hours, after which it is time for the seller to send the order

– The seller is processing your order

Order status changes to The supplier is processing your order. The time for sending the order is set personally by the seller and is indicated on the product description page. In the order, the time allotted for sending is indicated in the form of a countdown timer. If the order is not shipped within the specified time, Aliexpress will cancel the order. If the seller does not have time to send the order at the specified time, you can extend the processing time by clicking on the " Extend processing time" (Extend order processing time) below the timer. If for some reason you change your mind about placing an order, click " Request order cancellation" (Request to cancel the order), located there. You can read more detailed information about canceling an order in our article “How to cancel an order for Aliexpress”.

The seller has shipped your order - the seller has shipped your order.

The order receives this status after the order is sent and the track number is entered into the system to track it. A new countdown timer appears in the order, indicating how much time is left until the end of the Buyer Protection program on Aliexpress. Button Request to extend Purchase Protection allows you to extend the duration of the Program if, after 40 days, the order has not been delivered. Button Open Dispute allows you to open a dispute (dispute) if the arrived goods are of inadequate quality, or do not arrive at all