Samsung galaxy s6 frozen and the screen does not turn on. What to do if your Samsung phone freezes? Battery problems

It happens that there is a need to restart a phone that for some reason does not respond. In previous Samsung Galaxy S models, the back panel was removable and made it possible to remove the battery when it was necessary to replace it or when the phone froze and did not respond to any commands. But the back panel of the flagships S6 and S6 Edge is made of metal and covered with glass, which does not allow you to remove the battery and thus easily and quickly reboot a frozen smartphone.

How to reboot Samsung Galaxy S6

It’s rare, but it still happens that such a powerful smartphone as the Galaxy S6 freezes and needs to be rebooted. How to do this if there is no way to remove the battery from it?

There is an easy way to reboot modern Samsung smartphones even in forced mode. To reboot, you need to hold down for a few seconds:

Home button
"Volume -" button
Power button.

By holding down these three keys for just a few seconds, you will forcefully restart your smartphone. After the reboot warning appears on the screen on a turquoise background, you just need to press the “Volume -” button and the phone, after rebooting, will turn on in normal mode.

Engineering menu of the Android operating system

P.S.

After rebooting, we recommend performing a factory reset (if the problem has occurred more than once) to eliminate the recurrence of the problem.
Don't forget about backups. The next time you freeze, you may lose part of your smartphone’s memory, which can be restored using such copies.
Do not allow the memory to become completely full, because the phone needs free memory to perform all operations.

Video about the reboot option for Samsung Galaxy S6

The Samsung Galaxy S6 is a fantastic device, so much so that it exceeds the domestic sales targets set by Samsung itself. The device has been taken to a whole new level of design due to better build quality and a preference for metal over plastic. The result is a device that can easily compete with its main competitor, the iPhone 6, and restore Samsung's first place in the US market.

Despite its popularity, that doesn't mean the Galaxy S6 doesn't have any problems; in fact, there are quite a few of them and they interfere with the daily operation of the device, but we have compiled a list of the most common problems and some simple tricks to eliminate them.

1. Performance issues

It is possible that sometimes the device starts to work slower than usual after prolonged use. No problem, it's easy to fix by doing a reset without the risk of data loss.

1. Turn off your Galaxy S6
2. Press and hold the Home, Power and Volume Down buttons at the same time until the device vibrates.
3. When the Samsung logo loads, release the buttons.
4. Press the Volume Down button until you see the option “Wipe Cache Partition”.
5. Select it using the Power button and click ‘yes’.
6. Reboot your Galaxy S6 after the process is completed.

2. Overheating problems

After prolonged use, does your device literally “burn” in your hands? Or perhaps you've just been backing up all your holiday photos and now your device needs a break?

Just restart your device in Safe Mode and leave it alone for a few minutes. This should help quickly reduce the temperature of the device, since only the necessary processes are running in safe mode.

3. Problems with screen rotation

This problem, unfortunately, is not so easy to fix. You need to contact Samsung service, as they recognized the problem:

Samsung has reported an issue with screen rotation on a very limited number of Galaxy S6s, and a solution is already available. Owners who believe their device is having problems with rotation should call Samsung customer service for support.

However, just in case, reboot your device or reset the settings to check if the problem is resolved.

4. Problems with GPS

Some Galaxy S6s have problems with GPS locking shortly after purchasing the device. This is most likely not hardware related and the smartphone simply needs calibration.

Here's what to do:

1. Go to your Galaxy S6 settings.
2. Go to the “personal” section and select “privacy and security”.
3. Go to 'location' and then 'location method'.
4. Once there, select ‘GPS only’.
5. Now change it to ‘GPS, Wi-Fi and Mobile Networks’.
6. The GPS should now work fine.
7. If this doesn't help, try rebooting.

5. Battery problems

Samsung has decided in its infinite wisdom to remove the removable battery that we all loved in previous Galaxy models. Unfortunately, this has led to a number of problems for some power users, and even casual users are complaining about the battery draining quickly.

Unfortunately, there is no clear solution to the problem, only tips and tricks:

1. Make sure your Wi-Fi is turned off when you don't need your wireless network. Your device will still try to connect, which wastes battery.
2. Use GPS only when needed - otherwise turn it off.
3. Turn down the screen brightness - this one is pretty obvious.
4. Use energy-saving mode - this will help significantly extend the operating life.

6. WiFi problems

This could be due to a number of reasons, such as your router, so it is advisable to reboot it.

If all else fails, go to your Wi-Fi settings and select “advanced.” There, make sure that the 'always allow scanning' feature is turned off, and that 'turn off Wi-Fi in sleep mode' is set to 'always'.

There are a number of good Wi-Fi analyzers on Google Play - most likely your slow internet access on your Galaxy S6 is caused by a bad signal from your router.

7. Problems with Bluetooth

This problem can be resolved by putting the device into Safe Mode and removing previously connected devices.

1. Turn off the power of the device. Then, press and hold the Power and Volume Down button.
2. Once it boots up, you can release the Power button, but you need to keep the Volume key pressed.
3. In Safe Mode, you will see text in the lower left corner of the screen.
4. Go to Bluetooth settings and long press on each device and select “forget”.

Other cases

We probably missed a few cases that happened to other users; if so, please feel free to comment below with your question or comment and we will definitely try to help!

For Samsung Galaxy S6 users, it becomes a real problem if the device does not turn on and or does not boot after the company logo appears on the screen. To identify the cause, it is necessary to carry out diagnostics, and then choose an appropriate solution to the problem so that the gadget works again.

There are several reasons why the Android system installed on a smartphone may not boot:

The power button is faulty.
Problems with the charger or its connector (broken or clogged).
Damaged battery (the number of discharge-charge cycles exceeded 400-500).
Incompatibility of software and SIM card (rare).
Clogging the OS with “garbage” from applications.

If the indicator lights up blue when you turn it on, and the OS itself does not boot, you will need to reset the settings to factory settings.

Power button

If the Samsung Galaxy does not start due to a faulty power button, it should be replaced. It is recommended to do this at an authorized service center, since independent repairs can aggravate the situation.

There is only one symptom here - the device will not respond to the key, but before you take it in for repairs, you need to make sure that there are no other reasons why the Samsung Galaxy S6 edge may not turn on.

Battery malfunction

Often the problem lies in the lack of power supplied from the battery. Usually it appears after a fall, when the contacts come loose and the battery cannot be charged, and when you press the power key, a red light comes on for a few seconds.

How to perform diagnostics on a Samsung Galaxy Age smartphone:

Remove the cover and take out the battery.
We move it to another device whose connector is suitable, and turn it on.
If the device turns on, then the problem is not in the battery.

Most often, the battery stops working due to temporary deformation (the battery “swells”) or loss of capacity. In the first case, it is enough to place it on a flat surface: if it wobbles, it’s time to replace it.

If the battery capacity is lost, the phone will turn off even if there is 20% charge left, so this fact is not difficult to diagnose.

Charger or connector problem

To eliminate charging problems, you can try the following:

We take the charger and connect it to another phone.
Let's see if the battery is charging. If not, then you need to change the power supply or cord, but it is advisable to do this together.

It is worth paying attention to the contacts inside the connector. If during the inspection it turns out that they are clogged, they can be carefully cleaned with a piece of cotton wool soaked in alcohol, but this must be done extremely carefully so as not to cause harm.

Software problem

Due to an internal failure in the system, gadgets on Android may not turn on; first, you should try rebooting the phone. If this does not solve the problem, you need to choose the best option to resolve it:

Clear the cache yourself or using the Clean Master app.
Buy a memory card and move all photos, videos and applications there, since they take up a lot of space on the phone, which prevents the operating system from functioning fully.
Contact the service center for a full diagnosis.

The firmware has crashed

If your device starts up but freezes at the company name image or gray background, it may be a software issue. You can also use a simpler method - roll back the settings:

Press the volume up, home and power keys simultaneously.
In the menu that opens, select “Reboot system now”. After completing the procedure, perform a reboot.

Important! Before troubleshooting using this method, you must save all important files (photos, videos, etc.), otherwise they will be erased, and restoring information in the service will take a lot of time and money.

Another solution is to reflash the phone yourself or in a specialized workshop. In the first case, you need to be careful, otherwise if the operation is unsuccessful, the gadget will become completely unusable.

Perform a factory reset

In addition to pressing the power button in combination with the home keys and volume rocker, there is another reset option:

Go to the menu, select “Settings”, then “Backup and reset”.
Click on “Reset” and confirm the actions.
We wait a few minutes, after which we reboot the smartphone.

Conclusion

In most cases, users can solve the problem with turning on the Samsung Galaxy S6 on their own, but if the methods presented above have no effect, you will have to take the gadget to a service center for professional diagnostics and repair. Only in this case is there a guarantee that the device will work as before - without interruptions.

Video

Samsung is a very popular smartphone manufacturer and a favorite brand of many users. However, one cannot deny the fact that Samsung smartphones have a number of disadvantages. Some of the most popular queries on the Internet are the phrases “Samsung freezes,” “Samsung freezes,” and “Samsung S6 freezes.” This confirms the fact that the Korean company's smartphones tend to freeze frequently.

Many users of Samsung mobile devices are faced with the described problem and are trying to find an acceptable solution to prevent the device from freezing in the future.

Many reasons can cause Samsung phones to freeze, leaving the gadget completely lifeless. This situation causes irritation and confusion, since there is no guaranteed way to prevent the problem in the future.

However, in this article, we will discuss some tips that will help you deal with phone freezes, lags, and glitches and reduce the frequency of their occurrence.

You can solve the problem with your Samsung smartphone freezing by rebooting it. This method may seem very primitive, but it can temporarily eliminate the malfunction of the device.

To reboot a frozen phone, follow the steps described:

1. Press the power off and volume down keys at the same time and hold them for a long time (more than 10 seconds).

2. Wait for the Samsung logo to appear and the phone to start booting normally.

This simple method will allow you to use your phone until the next time it freezes. To prevent further freezes, follow the tips below.

Why does a Samsung phone slow down, glitch and freeze, reasons?

Samsung is a well-known brand whose products have been on the market for many years, and during this time, users of Samsung devices often complain of sudden freezes.

Samsung phones can freeze for a variety of reasons. For your convenience, we are listing some of the most common ones that can cause this error.

Touchwiz

All Samsung smartphones run on Android and Touchwiz. Touchwiz is a touch interface that makes using your phone easier. It can overload the device's memory, causing it to freeze. This problem can only be solved by improving the integration of Touchwiz with the smartphone.

Heavy Applications

Heavy applications overload the processor and internal memory, since the latter is already occupied by pre-installed programs. You should avoid installing unimportant heavy applications that will only add additional load to the processor.

Widgets and unnecessary features

The problem of Samsung smartphones freezing is often associated with the operation of unnecessary widgets and functions that are actually little used and are used only for advertising purposes. Samsung phones come with built-in widgets and features that attract buyers but actually slow down the device and drain the battery quickly.

Small amount of memory

Samsung smartphones do not have a large amount of internal memory, and this can lead to freezes. A small amount of RAM is simply not capable of simultaneously performing a large number of operations. In addition, multitasking in any case overloads the system and interferes with the normal operation of applications.

The described reasons cause regular freezes of Samsung phones. Considering that we want to reduce their number, rebooting the device may be a good measure. Read the article to the end to find out more.

As noted, there are many reasons why Samsung phones freeze. However, using the tips described below, you can solve this problem. They can be considered as guidelines that need to be kept in mind when using the phone every day.

Remove unnecessary and heavy applications

Heavy apps take up most of your phone's memory, eating up free space and making the processor work harder. Many users have a habit of installing unnecessary applications. Make sure that you remove all such applications, thus freeing up additional space and making your system easier to operate.

For this:

1. Open the Settings menu and find the “Application Manager” or “Apps” section.

2. Select the app you want to uninstall.

3. To uninstall, in the list of options, find and click Uninstall.

On some smartphone models, you can remove heavy applications directly from the Home Screen or from the Google Play Store.

How to enable safe mode on Samsung with two buttons?

There is no guarantee that your phone will boot 100% in safe mode, since the only difference between this mode and normal mode is that third-party applications do not load or are temporarily disabled.

The point of this procedure is to confirm that third-party applications have something to do with the freezing issue. If this is the case, then when loading in normal mode the phone may freeze again. To boot your phone in safe mode, do the following:

1. Press and hold the power off button.

2. When the Samsung logo appears, release the button and immediately press and hold the Volume Down key until the reboot completes.

3. When “Safe mode” appears on the screen, release the Volume Down key.

If your device boots up, then the next thing you need to do is identify the application that is causing problems with your phone.

Clear cache and remove suspicious applications on Samsung

I know this is easier said than done. However, if there are applications on your phone that may be causing it to freeze, try resetting them one by one, clearing the cache and deleting data. If this method did not work, then I would advise removing the applications.

Here's how to clear cache on Samsung:

Go to Settings.
Select Applications and Application manager.
Display a general list of applications.
Find and click on the name of the suspicious application.
Force close the application by clicking the appropriate button.
Select "Storage".
Clear the cache and data by clicking Clear and Clear data.

If you have hundreds of apps installed on your phone and you don't know which ones might be causing the lag, then you should first back up your data (especially photos and videos) and then do a reset in the settings menu.

Here's how to reset your Samsung:

From the Home screen, select the Apps icon.
Go to Settings, then select Backup and reset.
Click on the “Factory data reset” button, and then “Reset device”.
If your phone has security enabled for this feature, enter your password or PIN.
Click Continue.
Confirm your actions by selecting “Delete all”.

Clean partitions to refresh the system cache

After updating, you may have cleared the cache created by running remote applications. However, the remaining applications continue to use it, and this can prevent the device from booting normally. Now you will learn how to update the cache.

Follow this step if you are unable to boot into Safe Mode, uninstalling apps has no effect and your phone may boot into Recovery Mode.

Turn off your phone.
Press and hold the Home and Volume Up buttons, then press and hold the Power off button.
When the Samsung logo appears on the screen, release the power button while continuing to hold the rest.
Once the Android logo appears, you can release both buttons. Leave the phone for 30-60 sec.
Using the volume down button to navigate in the menu, find the item "Wipe cache partition".
To select, press the power off button.
Find the option "Yes" (Yes) and select it using the volume down and power off keys.
Wait until the cache partitions are cleared. When finished, select "Reboot system now" and press the power off key.
The phone will take longer to boot than usual.

If this procedure does not help, then there is no other option but to reboot the device.

Save applications to the internal memory of your Samsung phone

If your Samsung phone is frozen, then to prevent such a problem from occurring in the future, always save the entire application in the internal memory of the device. Do not use SD card memory for this purpose. Moving apps to internal memory is very easy.

1. Open the Settings menu and select Storage.

2. From the list of applications (Apps), select the one you want to move.

3. Now click on “Move to Internal Storage” as shown below.

So, Samsung smartphones freezing problem is quite common, but you can prevent it from happening by using the methods given above. These tips are very useful and should always be kept in mind to ensure smooth operation of your device.