Complete list of USSD requests for MTS subscribers. Personal account MTS (Belarus) Mobile assistant MTS Belarus

Today we have to find out what the MTS Internet assistant is. This option is quite well-known and convenient. Many users cannot do without it. What do all MTS subscribers need to know about it? How to connect and disconnect the Internet assistant? Why is it even needed?

Description

The MTS Internet assistant is a kind of self-service service. Just by its name alone you can understand that it helps to use the operator’s capabilities. For example, using the Internet assistant, you can order call details or enable/disable certain options.

It is not difficult to guess that the service operates via the Internet. More precisely, from the official page of the MTS company. The Internet Assistant is a modernization of the “Personal Account”. It's not very difficult to use.

Service capabilities

What can the function being studied be used for? As already mentioned, it serves as an analogue of the “Personal Account”, but with greater functionality.

Most often, the online assistant is used for:

mobile account replenishment;
connect/disable option packages on the SIM card;
payment for certain services;
changing the tariff plan;
control your account status on your phone.

Accordingly, if you need call details, the MTS Internet assistant will help you get it. In addition, with its help you will be able to change your tariff plan, find out the terms of the connected tariff and see the latest paid actions. Very comfortably!

Connection

Initially, the Internet assistant is not available for use. This function must be activated. The action takes place in 3 stages. Which ones exactly? How can I connect the MTS Internet assistant?

To do this you will need:

Activate the option on your mobile device.
Set a password to log into the system.
Log in to the online assistant using your existing login information.

That's all! After these steps, you can fully use the options of the Internet assistant from MTS. Connecting and disconnecting this service is completely free. You don't need to pay to use it.

About activation and registration

Now in more detail about how you can get an Internet assistant from the MTS company. To register in the system on your mobile device, you will need to dial the USSD combination. Namely - *111*23#. A message will be sent to your phone notifying you that the Internet assistant has successfully connected.

Next, you will have to set a password to log into the system. This is done by dialing the combination *111*25#. The team calls. Next, you need to read the SMS message you received and enter your password to log in. They can be any numbers.

After confirming the password, you will be able to immediately use the MTS Internet assistant (in the Moscow region or any other region - this is not so important).

How to use

How to use the function being studied correctly? In fact, everything is much simpler than it seems. After completing the steps, using the Internet assistant will not take much time.

You must adhere to the following algorithm of actions:

Open the official MTS page.
Go to the "Internet Assistant" section.
Enter your mobile phone number as your login.
Enter the set password to log into the system.
Click on the "Login" button.

You will be authorized in the system and log into the extended personal account of the MTS user. The Internet assistant, as already mentioned, will allow you to easily take advantage of any operator capabilities. Simply select the appropriate function on the screen and follow the instructions displayed in the browser.

Interpretations

It is worth noting that the MTS Internet assistant is available in several interpretations. Most often we are talking about using the official MTS page with the corresponding service. But besides this, the helper can be expressed:

program from MTS;
functional menu.

When working with a PC, it is more convenient to use the web interface. In other cases, it is recommended to download a program called “My MTS” to your mobile phone or tablet. It is available on both Android and iOS. To receive a direct link to the corresponding application, you must dial *111*1# on your mobile phone.

Today, My MTS works with Android version 2.3 and higher, as well as iOS 7.0 and its newer versions. The application will not run on older mobile platforms.

Also, the Internet assistant can be expressed as a functional menu. To use it, you need to dial *111# on your phone. In the menu that appears, by selecting the necessary commands, you are offered to use all the operator’s services.

Results

Now it’s clear what the MTS Internet assistant is. To start using it through the web interface, you must register in the system. The functional menu of the service will work immediately after you start working with the SIM card.

In fact, you can use the function you are learning without much difficulty. Many people use it and do not suspect that they have an Internet assistant connected. After all, as already mentioned, it performs the function of an expanded “Personal Account”.

The MTS Internet assistant is an option that allows you to manage your SIM card and operator capabilities in a few clicks. A unique self-service service that is in great demand among subscribers.

Do you want to manage your mobile communications yourself?
Control the account balance, replenish it and manage money?
Connect and disconnect services, choose optimal tariffs?

MTS Internet Assistant is a convenient way to manage your mobile communications.

Access to and use of the Internet Assistant is free. Connecting and disconnecting services, changing tariffs are paid in accordance with your tariff plan.

How to use

Step #1. Set a password. For this:

If you have forgotten your password, simply set a new one.
If you enter the password incorrectly 3 times in a row, access to the Internet Assistant will be blocked for 10 minutes. Please try again after this time has elapsed.

Tip #1. If, when you try to log in, you are informed that your number does not have the “Internet Assistant” service activated, activate the service in one of the following ways:

Activate the service following the system prompts.

Tip #2. If you try to log in and it says your password is incorrect, reset your password using one of the following methods:

The password must consist of 4-10 digits. When setting a password, you can only use numbers.

Tip #3. Make sure your browser supports Internet Assistant. Correct operation is ensured when using the following browsers:

Microsoft Internet Explorer version no lower than 7.0;
Mozilla Firefox version no lower than 2.0;
Apple Safari version no lower than 3.0;
Google Chrome version no lower than 2.0.

Tip #4. Enable the “record cookies” option in your browser.

Tip #5. If you are working through a proxy server, make sure that it allows connections via the HTTPS protocol (port 443).

To ensure that your use of the Internet Assistant is safe and confidential, you must remember the following:

Everything that happens under your password in the Internet Assistant is considered your actions.
All actions in the Internet Assistant are documented using special equipment.
The inactivity time in one session of working with the Internet Assistant is 20 minutes. To continue your work session, re-enter your phone number and password.
If the password is entered incorrectly 3 times in a row, access to the Internet Assistant will be blocked for 10 minutes.
When exiting the Internet Assistant, use the “Exit” link. This will allow you to complete the job safely.

The Internet assistant is unavailable when the device is blocked “Device lost”.

It is always important for any subscriber to know and promptly receive information about the status of his personal account, the relevance of the current tariff and the availability of advantageous offers, discounts and promotions for him. And if earlier for this you had to go to the operator’s office, stand in line and wait until yours comes by asking questions, which, by the way, specialists cannot always answer competently, now this can be conveniently done through the MTS Internet assistant. Your personal account is registered in a minute, and after that all you need is to go into it and find the information you need.

MTS Internet Assistant is today the most convenient and advanced tool for informing subscribers and monitoring expenses on their accounts. You can at any time view not only the status of your account and top up your balance, but also check what free and paid services and options you have connected to. Also, a personal MTS assistant will help you choose a suitable tariff plan if the old one no longer satisfies you or advise you on currently relevant tariff options and services that will help make your life easier.

How to register MTS Internet assistant

You can register for MTS Assistant through your personal account at any time; all you need is a SIM card with a tariff plan and access to the Internet (and not necessarily from a computer, there is a version for a smartphone and tablet). Registration is simple and does not take much time from the subscriber: go to the appropriate section of the site mts.ru and enter your number. Next, an SMS message will be sent to the number with a one-time password to enter your personal account, which is recommended to be immediately changed to something more convenient for the subscriber.

This can be done directly through your personal account on the website in the security and password change section. However, if you suddenly didn’t think to change it and conveniently forgot, you can always order another SMS with a one-time login password on the operator’s website.

MTS assistant - input and description

First, let's figure out how to log into MTS Assistant. To do this, we go to the same site again mts.ru and wait until the page finally loads. Don’t forget to choose your region - Moscow and the Moscow region, Novosibirsk, Krasnodar Territory, Amur Region, Ryazan, Tatarstan, Novosibirsk, Trans-Baikal Territory, Bashkortostan or another region of Russia. By the way, Ukraine and Belarus can also use the Internet Assistant, since they also have an MTS operator. Then click in the upper right corner on " My MTS - Personal account". In the drop-down window select " mobile connection" and we get to the login page. Here you will need to enter your mobile phone number and the same password that you received during registration (or the one with which you later replaced it).

What does the MTS mobile assistant personal account consist of? We will dwell on this in more detail. Upon logging in for the first time, the subscriber will see his personal data (Last name, first name, Patronymic name), current tariff plan and personal account balance in the upper right corner of the page. An important nuance - in addition to the account balance in money, the points earned by the subscriber in the MTS-bonus system are also displayed; they can be saved and spent on a lot of useful little things - from an Internet package to magazine subscriptions and discounts for online stores.

Features of the personal account of the MTS Internet assistant

Account status. Here you can see your current account and see details for a specific time (week, month, year). Convenient if you are keeping track of your expenses or have suddenly spent more than you intended. By the way, here in the statement you can see whether money is being debited from you for any paid subscriptions.
Details of conversations. This service will be relevant for many subscribers who go on vacation or simply to control their expenses. You must select the time period and method of providing the service and delivering the result - to your personal account or by email, where it can be saved in a convenient format or printed. It is worth noting that the request to compile details is carried out only at the request of the subscriber from the personal account and its preparation may take some time.
Adding, changing and disabling services. Everything is clear here, you just need to add that next to each service name there is its description and the cost of connection and maintenance. Don’t forget to periodically check to see if the fees for any paid services you have connected have changed or if they suddenly started charging money for free ones; this sometimes happens with MTS. Well, you can also see if there are any new profitable offers that you can immediately connect to via the Internet assistant.
Changing the current tariff to one more suitable for a particular subscriber. You can also read the description of your tariff plan, not only the others available, which you can switch to at any convenient time.

MTS Internet assistant - call details

I would like to dwell separately on such a useful function as account detailing. We all talk a lot, send SMS, use paid options and services, travel to other cities and countries, where we also sometimes have to resort to communication services... And of course, we want to know what we spend our money on, especially if it flies away at some catastrophic speed and you clearly spend more than you expected.

So, you can always look at the details of free calls and other expenses, not only for the current month, but also for the past, for six months, a year or some other arbitrary period. Moreover, this can be done not only in your personal account on the screen of a computer or mobile phone, but you can also order detailed details by email in .pdf or .html format - convenient, since you can save and review more closely at any convenient time.

Free MTS assistant - phone number

The MTS Assistant's personal account is designed to make the subscriber's life more comfortable and safer, and a user-friendly interface and intuitive menu will make communication management clear and simple. By the way, some people ask for the MTS assistant phone number, most likely meaning the help desk. So, here is the free number for the MTS assistant to contact the operator: 8-800-250-0890 - You can call 24 hours a day and ask any questions you may have.

How to implement a help function for mobile phone owners? MTS took up this issue back in 1999, creating the first MTS Internet Assistant service, which today is an interactive interface with smart functions that allows subscribers to set up personal services and telecommunications services independently and with the help of the system’s “advices.” .

Internet assistant MTS

This mobile function initially used the capabilities of Internet access and facilitated subscribers' access to cellular services through a personal assistant. Now this mobile function, including, has been implemented, assigned to the MTS number.

The main features include:

management of services and personal account (payment, replenishment, transfer of funds and bonuses);
optimization of costs for communication services;
viewing visits, access services and “black lists” of subscribers that restrict calls to a subscriber number;
control of the balance of the numbers of children and parents;
cellular advertising.

MTS online - appearance of the login page.

In addition to the Internet assistant, room owners have at their disposal a service MTS Service, which allows you to get basic information about your phone using short ussd commands.

How to connect MTS mobile assistant

The modern MTS Internet assistant is a multifunctional service, the capabilities of which can be accessed using standard cellular services (using SMS and ussd commands) and Internet services. To avoid confusion, these services are known to subscribers under two names:

Internet assistant is a network service-oriented interface available in the MTS mobile application;
MTS Service is similar capabilities, but implemented using primary cellular capabilities. Services, as already mentioned, can be accessed using commands and service SMS.

Subscribers have access to two options from their phone at once, which are enabled by default - it is convenient for the operator to make subscribers access to services for self-configuration in order to eliminate unnecessary calls to the support service on 0890. The subscriber has access to full management of his personal account: from details, information on tariffs until telephone services are completely blocked.

MTS Service - 111 examples of using USSD commands

To gain access to the Mobile and Internet Assistant you can:

using the code *111# the subscriber gets access to an expanded menu;
by calling a toll-free number – to the voice menu;
using the Personal Account of the MTS Assistant on the service website mts.ru;
using the My MTS mobile application, which is available on Google Play.

The Internet Assistant, MTS Service and Personal Account are available to any subscriber and are part of a package of mandatory services provided to the subscriber by MTS. To connect the MTS assistant on the website, go to the specified site and complete the first registration using a free password via SMS.

MTS mobile assistant commands

The capabilities of the MTS mobile assistant are quite wide to obtain all the information about your personal account. As stated in the previous paragraphs, using simple commands, control functions are provided to the subscriber free of charge with any tariff plan. This can be done from your number, from which the call is made or the control command is sent. The mobile assistant allows you to configure self-service functions without calling an operator, for example, a subscriber can use one command:

get information about your tariff *111*59# ;
find out your tariff plan and change it by command *111*2*5#;
control your expenses by command *111*23#;
request funds as a “Promised Payment” service – *111*123# ;
get information about the content services provided *111*919# ;
manage the “Favorite number” option: enable *111*42#, disable *111*43#.

The list of commands is quite wide, but if they are not available, you can use the voice menu by calling the toll-free phone number 111 or in the command menu *111#. This is how services are configured on the number from which the subscriber called; you cannot configure the services of another number using this service. In order not to listen to the answering machine, the subscriber can quickly go through the menu items (a number is dialed on the phone, and then control commands in the form of numbers are sequential, which allows you to go directly to the desired section):

*111*1*1# – make a payment from your attached card;
*111*2*1# – find out balance;
*111*2*2# – find out about the money that should have been credited to your account;
*111*3# – order “Promised payment”;
*111*4# – find out your tariff;
*111*6# – block number;
*111*7# – find out current promotions available.

Additional information about the account, including call details, can be obtained using the free service available by command *100#. To make all cross-services available and manage services in an interactive interface, use the MTS Internet assistant with a personal account and enter the personal self-service section.

How to disable MTS assistant?

You can work with the MTS assistant at any time, from any mobile device, regardless of the complexity and functionality of the phone, as well as via the Internet, where you can disable all paid and free functions.

In your personal account, you can also manage a bonus account, which allows you to receive additional opportunities from the provider without actually paying for services.

Please note that you do not need to disable Basic Mobile Assistant. This is a service function that is available to each subscriber as needed free of charge. You can “reset” the set login password for My MTS on the website using the following instructions:

go to mts.ru;
click “Receive SMS password”;
get a password;
you can enter or not enter your personal section, it is important that you do not need to change the received password to a permanent one, as the system requests;
The SMS password is usually valid for 24 hours, after this time it will be reset, and at the same time the main password in the personal section will be reset.

MST personal account. How to log in after the law is restored

What should you do if your permanent password is constantly reset? Disable the SMS notification function when logging into mts.ru in the Service Management section and in Settings. If you have enabled the smart service management feature of the same name, you can manage it using the following commands:

enable “Internet Assistant”*111*23#;
disable “Internet Assistant”*111*24#.

MTS personal account and My MTS

The logical development of the functions of cellular self-service for subscribers was the web application known as the MTS Personal Account, as well as its mobile version My MTS. Both applications offer subscribers the same capabilities; in the mobile version, only the interface is adapted to the device, while the available options remain the same.

To get to your personal account, you need to log in using authorization operations on the site. When using the mobile application, you do not need to enter a password. The personal account is a cross-system on the network, where everything necessary for personal management of the telecommunication services provided is available. To do this, you do not need to enter a command, just make a request from the site, this is a convenient way to manage the work. Here you can disable and connect paid services and order detailed expenses; the operator provides the opportunity to pay for services using bonus points.

Thus, the MTS Personal Account and the My MTS mobile application are an excellent opportunity to set up a personal package of telecommunications services, which can be changed at any time if you have a telephone and network access.

The Internet assistant is a special smart function that is a guide to MTS services and helps to customize a service package in accordance with the subscriber’s own needs. You can gain access to functions and tariffs by activating the MTS assistant and, as well as using the “Mobile Assistant” short command service.

Internet assistant MTS.

This service became available to subscribers in 1999. The main goal was to simplify the search for the necessary functions in the self-service service and contact the operator. The Internet Assistant is a basic feature that does not require additional payment. To implement its functions within the Internet assistant, each section is supplemented with links where you can get information about use.

The service also assists when you need to manage your number, search for connected services, the optimal tariff plan and other options when mobile communications are no longer suitable for the available volume of services and calls are too expensive in accordance with your tariff plan.

The Internet assistant allows you to provide control functions to the subscriber using the simplest method:

organize management of your personal account;
optimize and track your expenses;
select and disable options and services;
view the history of visits, transactions, who called, history of calls and SMS, paid and free options, protect your contacts from deletion, see and transfer points for services (manage your bonus account);
control the balance of connected numbers (children or parents);
send bulk SMS messages at a reduced price.

Also, for the convenience of users, the “Mobile Assistant” is offered, this is a mobile assistant. This is a voice menu for 111, with which you can make payments, check your balance, block your phone, and receive the promised payment. The list of functions is constantly being updated, to find out about them, call.

How to connect MTS mobile assistant

As mentioned above, the Internet assistant is available in the MTS Personal Account and in the form of a short command service, in this case it is called the Mobile Assistant or the MTS Service function. These features provide subscriber self-service functionality and allow you to independently optimize your telecommunications service package and control its use.

Find out the tariff plan sms 6 on 111

What you need to do to connect the Internet assistant:

firstly, the MTS Mobile Assistant Service is available by command *111# without activation;
thirdly, using *111*23#, using menu prompts;
fourthly, by calling 111 with a voice menu.
secondly, the Internet assistant works in the systems of the MTS Online mobile application and the My MTS web application. To log in, you need to go to the mts.ru website to receive an SMS password for initial activation using the “Get SMS password” link or the command *111*25#;

To work with the assistant from your smartphone, install MTS Online. The application can be downloaded from Google Play. You can get the password using the command to enter your personal section when you connect the MTS assistant.

Internet assistant service from MTS in the application

MTS mobile assistant commands

If you do not have the opportunity to use your Personal Account and MTS Online, the MTS Service is designed specifically for these purposes, available by calling 111 or by command *111#. With their help, you can get all the information about the service package that the subscriber uses, including the basic tariff, a list of additional paid and free services, balance control, the remaining minutes or Internet package according to the tariff plan.

You can find out the necessary information without a network using the following MTS Service commands:

find out the tariff, number, choose a plan from popular ones and more - *111*2*5# ;
control of balance, expenses, opportunities, payment information – *111*23# ;
find out the tariff - enter the command *111*59#;
request for the “Promised payment” option – *111*123#.
content services – *111*919#.

You can also use the free phone number 111 and then the numbers to quickly navigate through the voice menu items:

111_1_1 – check balance;
111_2_1 – make a payment by card;
111_2_2 – find out about credited funds;
111_3 – request the “Promised payment” service;
111_4 – your tariff plan;
111_6 – number blocking;
111_7 – current promotions.

To obtain details on connected services, obtain data from the *100# service or in your Personal Account.

How to disable MTS assistant?

The Internet assistant service using your Personal Account and the MTS mobile application is provided free of charge and is included in the basic service package available to all subscribers of this provider. You don't need to disable it, just don't use it.

You can reset your login to your Personal Account as follows:

MTS personal account and My mts

Using the My MTS Personal Account and the MTS Online mobile application is preferable for subscribers who like to keep everything under control. For example, all connected services, remaining tariff minutes and SMS, Internet options and capabilities. These services make the setup process much easier.

The personal section of the MTS interface allows you to customize services according to your needs, and the Internet assistant will help you quickly understand the interface.

Appearance of the main page of the MTS personal account

Key advantages of services:

My MTS provides comprehensive information in the web interface about the status of your account, connected services, costs, services and capabilities;
the mobile application has similar capabilities and is always available on your smartphone after installation without the need to enter a password;
the personal section is convenient due to its clarity and intuitive interface, which the online assistant will help you understand;
the subscriber has access to and visualization of all information about his telephone bill without the need to search.

Of course, MTS Internet assistant applications are convenient, and traffic is free when you leave your phone and connect to the service, but this is not always possible to do without hindrance. In this case, MTS Service and Mobile Assistant will help.

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