If the Touch ID does not work on the iPhone or iPad: how to deal with the problem. Stopped working Touch ID - as I solved this problem

Fingerprint scanning system touch fingers The ID has become one of the main chips iPhone 5S and now every year Apple may not add touch ID into its devices. This feature still causes delight from Apple phone and tablets. Using a fingerprint, you can unlock the phone, pay in the App Store or iTunes. But, unfortunately, very often, users Apple's techniques face the problem of bad work Touch ID. Regardless of generation and year of the release of the Touch ID, it periodically allows minor errors in the work, does not react to the finger or starts to work slower than the usual one.

This article tells about the ways to help you improve the work of the Touch ID on your iPhone or iPad.

1. Duplicate your print

At the moment, duplicating your fingerprint is several times the most important and most effective way. In order for the Touch ID to recognize your fingers faster and more accurately, just make a few copies of the imprint of the same finger.

To do this, go to the device settings, then into the Touch ID tab and the password code. By adding the quantity of prints you need, you can print your name. But if the Touch ID began to work slowly and to unlock the iPhone it became more time to unlock, then you need to remove all registered fingerprints and re-add only the most necessary.

2. Touch the metal ring

When Apple released iPhone 5S, the company added to the HOME button, a thin metal ring that plays an important role when unlocking the iPhone.

IMPORTANT When unlocking fully touch the HOME button with a finger, when scanning an imprint.

Thus, the sensor will receive from you the most complete picture of the index of the identifier and can more precisely and faster recognize the imprints offered to it.

3. Leave imprints at the right angle

When you enter your prints into the phone's memory, try to do it as natural as possible. Imagine that you took the phone in your hand in order to unlock or make some more familiar action. Do not try to completely print the entire finger and make the perfect copy of your print. Do not be afraid boldly apply your finger to the button as it is convenient for you, at any angle. The stability of the perception of your print autumn is important for the proper operation of the Touch ID.

4. Update

To surprise, but updating your iPhone, which supports the fingerprint scanner, will really noticeably improve the work of the Touch ID. If you felt that your smartphone has become unlocked a little more slowly, it is worth installing new version Firmware on your iPhone. This method will noticeably improve the tasch ID.

5. Observe the purity

maybe this advice will seem too banal to you, but it is also not much important for maintaining proper work Touch ID on your iPhone. Before you add a new imprint, wash your hands thoroughly and do not make a wet or wet handprint. The imprint may turn out with spaces or blurred, which will worsen the work and speed of the Touch ID. And you should not forget to wipe the HOME button with dry cotton disk or dry napkins. Because of the dust and fat layer accumulating on the surface of the sensor surface, Touch ID is hampered as your finger scan.

The methods listed in this article, standish will help you improve the work and speed Touch ID on your device.

As about technology, it is impossible not to raise the question of setting the fingerprint scanner on the iPhone and consider possible problems.

Let me remind you that Touch ID is a great way to use a fingerprint instead of the familiar four-digit password. One pressing the "Home" button is enough to unlock your iPhone, let's figure it out how to configure Touch ID.

How to configure Touch ID

Apple claims that Touch ID can recognize your finger at almost any angle. This is true, with the primary scan of your fingerprint, the phone will ask you to re-send your finger to the sensor for additional scanning from different slopes and angles.

1. To begin with, we need activate Touch IDWe go on the next way:
2. Settings - Basic - Touch ID and Password - Touch ID
3. After turning on the Touch ID, the iPhone will require you to enter a normal four-digit password, it is necessary in order to provide additional protection. For example, when adding fingerprints of other fingers.
4. Now it is necessary to carefully touch the "Home" buttons until you feel a little vibration. This action must be repeated as many times as needed. In this case, the fingerprint image will be gradually filled. It is important to do everything as if you use the iPhone in everyday life, that is, the most natural possible. Note that the finger and the button are dry.
5. At some point, the phone will ask you to touch the button at an angle to scan the edges of the finger pad.

It is worth noting that the more you will use the Touch ID, the better the technology will recognize your fingers. Total iPhone allows you to register up to five fingers (you need more time to recognize), by the way, some manage to register not only fingers ... Curious fact is that Touch ID will still understand you if suddenly you get a strong finger injury, which Violates the imprint. Touch ID anyway will require you to enter a four-digit password in the following cases:

• after rebooting the phone;
• for available in the "Touch ID and Password" section;
• after 48 hours from the moment the last unlocking.

What can I use Touch ID?

At this time, Apple is very scoop touch technology ID. With your fingerprint you can only be content with the possibilities of unlocking iPhone and purchases in iTunes Store., App Store and iBooks Store. without entering the password.

By the way, the ability to purchase content in the above-mentioned stores can be disabled, for this you need to go to the next section of the menu:

Settings - Basic - Touch ID and Password - Touch ID

There is a corresponding toggle switch "iTunes Store, App Store".

But users can afford much more, such as the fingerprint protection to open certain folders or applications.

Touch ID does not work

If you are faced with problems when working with Tocuh IDs, the reasons can be very different. Apple recommends in such cases any banalcin - make sure that you have the last iOS version, the "Home" button does not make a mud, pay attention, whether the entire finger closes the sensor and everything in such a spirit ...

If all of the above does not have a place to be in your case, you can recommend trying to register your fingerprint.

Problem still exists? Your case is the most terrible. Apparently, you are faced with a production marriage Touch ID. Most often, this is accompanied by an error " When scanning there was a failure, go back and try again."When scanning a fingerprint scanning and if the iPhone restarts you did not help, then the phone needs to be included in the service center.

The most disgusting in such a problem is that sometimes the seller is to blame. The fact is that if there is marriage, unscrupulous sellers are collected from two iPhone one, and since the Touch ID sensor is associated with the native processor, they cannot find each other in the body of a single phone. This is only one of possible causes, you should not assume only it, but this option is quite possible.

What to do if Touch ID works badly

Often, iPhone and iPad users complain about poor work Touch ID. Moreover, difficulties with the recognition of fingerprints may occur even with a purified dirt and dust with a button and clean dry fingers.

Few people know, but the IOS is built in the program for adjusting data on the prints of your fingers. In other words, the accuracy of recognition Touch ID can be improved and it is quite simple:

• Go to: Settings - Main - Touch ID and Password - Touch ID;
• register a few fingerprints if you have not done this earlier;
• now in the main menu of Touch ID settings, just touch the Home button and you will see how the registered "finger" will be highlighted with gray;
• repeat this procedure several times regarding the sensor at different angles.

Thus, you will be able to "train" the Touch ID and it will not even be necessary to re-register your fingers.

If you did not find an answer to your question or something did not work out, and in the comment below there is no suitable solution, ask a question through our

Touch ID - what it is and how to use this issue. This question is sooner or later apple's owners are asked.

Modem mode on iPhone 6 and iPhone 7: how to enable and configure - step-by-step instruction 2017.

Advantages of technology

Among the advantages that the Touch ID provides, it should be noted:

• high response rate due to the minimum number of operations;
• complete confidentiality important information, access to which only the owner of the device can receive;
• the ability to authorize the user in a number of applications. To date, a lot of programs support work with technology. For example, 1Password password repository, DayOne diaries and service file manager Documents;
• use mobile gadgets instead bank cards When paying purchases.

Fig. 2. Purchase payment aid iPhone.

Setting up Touch ID

The technology does not provide the user with the ability to quickly enable all its functions - on the new, it is not activated only by the purchased phone.

And in order to complete the initial setting mobile phone or tablet should perform certain actions:

1. Wipe the HOME button and your fingers to avoid the distortion of prints in the process of their identification;
2. Enter a password that can be used if you unlock the device using Touch ID for some reason it does not work. The password request occurs in 2 days after the last unlocking occurred;
3. Taking the device as well as with the usual use of a smartphone or tablet, attach a finger to the Home button;
4. Holding your hand in the same position, wait for a light vibration of a device or sound, which are the completion signal of the first setting step.

After that, the gadget can only be unlocked by a person who has spent tuning.

Access can be obtained by outputting a smartphone or a tablet from sleep mode (by pressing one of the buttons on the housing) and the end of the touch to the sensor.

Fig. 3. To access iPhone, it is enough to press the HOME button with your finger.

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Authorization in services

Identification in services and programs using the Touch ID is configured as follows:

1. The settings section of the smartphone (tablet) opens;
2. Select the "Touch ID and Password" item;
3. Announced subparagraph "iTunes Store, App Store".

After that, the IOS operating system downloads the necessary additions to the device and reports the need for additional authorization.

The fingerprint identification procedure is given separately for each of the applications to enter the Touch ID to enter.

Although the time to set is needed less. By the way, you can read us on the site how to distribute the Internet from the phone.

Problems using

Despite the fact that the technology of access to makes them use more convenient, sometimes with the entrance to operating system Problems arise.

The main causes of the appearance of only three:

• pillow of a finger or the button itself is dirty. The question is solved by a thorough cleaning of the surface of the sensor and hands;
• software problems. To avoid them, you should provide authorization using the image of two fingers at once. If it did not work out before the appearance of a malfunction, the situation is corrected, giving the device to the service for flashing;
• factory marriage - the reason is not too frequent, but also encountered. The sign of the problem is the complete absence of a reaction to the touch of the finger to the Home button and the impossibility of rebooting the smartphone. In this case, the phone is also required to be attributed to the service center.

Fig. 4. Dirty button - one of the causes of incorrect scanning.

Problems with the work settings of the technology are compensated by its capabilities. Such as speed and ease of work, optimization of payment processes and no need to memorize a password. And the problems arise quite rarely.

How to improve work touch ID

This option is present in most apple devices, starting with the seventh generation, but not many users know how to configure technology correctly and solve problems with it.

The appearance of any new function in apple devices (And not only) causes a wave of discussions, disputes, critics. I did not bypassed this fate and fingerprint scanner, built into iPhone 5S and called Touch ID.

In the Canadian newspaper Toronto Star appeared, entitled "Fingerprint scanner in iPhone 5S: 10 arguments for the fact that it is a bad idea." The title of the article speaks for itself. But let's try to figure it out if the Touch ID really deserves critics - let's take the arguments of the author Toronto Star and consider them more closely.

1. There is a video like a cat unlocks the iPhone. How soon do the hackers get to the scanner?

Well, yes, such a video exists. Moreover, there is still no one hundred such videos, where the Touch ID is unlocked using different parts of the body (including intimate), but what does it mean? Only about the fact that the scanner is able to read prints not only from the fingers. This is bad? Not. Less safe? Also no. Your cat will unlock your iPhone only if you have added a footprint to a list of trusted. Well, of course, it is hypothetically assume that the attackers, making your iPhone, at the same time grabbing your cat to unlock the device with it ... It sounds stupid, is not it?

Well, about hackers - they have already reached the scanner, but the ways of deception Touch Id are far from commonly used.

2. If Apple did something wrong, it will discard the biometric industry for years ago

What does "do something wrong" mean? And why this should be so seriously influenced by the industry that developed before the appearance of the Touch ID, and will develop after, even if it turns out that Apple really mistaken in something.

3. Touch ID is a solution to a non-existent problem.

Here the author of the article sets to pain acquaintance on the forum battles the question - and why people should buy iPhone 5s, pay for him a lot of money if they are satisfied with the iPhone 5. As in the forums, it is very difficult to answer such a question. Or very simple: It is satisfied with the old model - well, do not buy a new one.

4. Apple uses fear to promote this product.

Well, it is generally funny. Fear before? Before possible theft of the device? Before possible access to confidential data? But the touch ID does not have some kind of protection, it simply makes the user identification convenient compared to the usual password input.

5. Wet and contaminated fingers negatively affect the operation of the sensor, causing errors

Good argument. And also - wet and dirty fingers do not work well with touch screen. So they just need to wash and wipe.

6. Somewhere in the smartphone will be stored your prints, and someone will be able to use them.

First of all, Touch ID stores its data in a completely separate place intended for this storage. And in the rest of the hardware of the smartphone, only the result of the "Verification ID Successful / unsuccessful" is transmitted. And somehow to intercept this data from the side is impossible.

Further. In iPhone, fingerprints are not stored. When adding a print, the finger is scanned and converted to a data set, which is saved in the smartphone. Then, when identifying the finger, the finger is again scanned, another set of data is obtained, which is compared with the first. If the data coincides, the user is identified. At the same time, these data sets are specific for the iPhone, the use of them elsewhere (even when they are assumed that they can somehow kidnap) simply does not make sense.

The kidnapper will receive a tarabarshchina, to convert back to the fingerprint it will also "simply", as well as recreate from half an edible cake, and also broken into small parts, the initial culinary masterpiece with all the decorations and cream inscriptions. Such a comparison brought a specialist familiar with this issue.

7. This is a complicated software that can lead to problems.

The author means that complex software Less steadily for hackers attacks. What to answer? iPhone 5S is not the only one in the world electronic device with complex software. And nothing, others somehow live, cope ...

8. It is intended only for the part of the market. For the most part, people do not worry about security

Well, let yourself not worry. No one forces anyone to use the Touch ID, as no one forced anyone to use the password. But since with the scanner, the authentication procedure is much easier than with a password - then, perhaps, someone from those who have not thought about security before, will still use Touch ID?

9. Possible technical problems in the new product

Yes, it happens. But so far no problems are noticed, moreover, users report that the Touch ID "just works", and works fine. And if you proceed from the logic that each new product may face technical problems, and therefore it is bad - then generally new products are better not to release, isn't it?

10. People will use Touch ID at the initial stage, but then refuse, because due to the wear of the sensor, the identification will occur with the delay

Will this delay be? Can anyone argue with confidence? Now there is no delay, the device works quickly and does not deliver problems.

And as a result. Once again - no one forces to use Touch ID in obligatory. The sensor simplifies identification - and that's all, this is not a panacea from all the troubles, but not their source. Who wants, he will use it, the rest will simply use the smartphone familiar in the past models.

Greetings! The article is dedicated to the upcoming New Year holidays, and at any other time, I think the information will be quite relevant and useful. Why did this instruction appear at all? The fact is that now there is just a mass of proposals on the market buy iPhone With a non-working fingerprint sensor Apple ID. No, seriously, similar devices are littered not only the entire Internet, but also numerous "real" sales points.

And the most pleasant thing in the whole situation is the price. Oh yeah! Here, everything is very good here. After all, for such, at first glance, it seems to be a minor malfunction (and the non-functioning scanner is a breakdown) is offered a sufficiently large discount on the iPhone itself. Why not take? Let's get together why you do not need to take ...

What is usually for sale:

1. iPhone (any model) with a non-working fingerprint scanner.
2. The price of it is less (sometimes essentially) than on a similar product only with a functioning sensor.
3. The seller assures that this is a new and absolutely normal iPhone - just restored (Ref).

And because of the third item begins confusion, because many have heard that Apple launches restored devices to the market. And it is, only to the iPhone with a broken touch sensor they have nothing to do ...

iPhone without Touch ID - officially restored device or not?

No no and one more time no. Officially restored iPhone, the so-called "as new" is a fully working device. They all work - ranging from the battery and ending with the notorious touch of the fingerprint. They are produced at Apple factory, tested, have an annual guarantee (and it is two years) and are supplied according to official sales channels to dealers for implementation. In general, they have everything ok. I already wrote about such devices -, in the comments, a lot of interesting things directly on this article.

Important! On the new original, present, factory (call as you want) iPhone - a finger-block sensor will always work. Always. If the sale is indicated that the device is new and from the factory, but with it does not work the scanner - you lie.

But the iPhone without Touch ID (also allegedly officially recovered) is a completely different story. Where, and most importantly, they collect them? It is very difficult to know specifically and is very hard, but in general, I will tell you now.

iPhone with a non-working scanner - what is it and where does it come from?

So, we found out that such devices are not produced apple companySo where do they come from? Everything is very simple, these are ordinary b \\ at gadgets, only collected from several devices. So to speak "restored" by various craftsmen. A little more details, on the example:

You have a few iPhone with different breakdowns - one does not work the display, the second is generally flooded with water, the third is fine, "only" motherboard broke. You take all three, unite, the parts of which are not enough buy from the Chinese - here's the "restored" iPhone.

It is clear that options are possible, but in general terms it looks like this.

And why do these iPhones do not work the fingerprint scanner that the Chinese are hard to fix something? Yes, it is hard, and this is connected with what:

Motherboard I. hOME button (where the sensor is located) for one particular iPhone (official emerging from the factory) is a single integer. If you substitute the button from another phone, the sensor stops working. This is done so that no one can hack your iPhone simply by connecting another button to it. Safety and protection above all!

You can "break" this bundle only at the Apple factory, what they do during the production of officially restored iPhone - where, I repeat, it works absolutely everything.

Pros and cons iphone with broken Touch ID - Is it possible to buy it?

If you have not yet decided, buy or not there is a similar device, here's a list of positive and negative Parties such an event. Let's start with the minuses. So, if the scanner does not work, that means:

• That the iPhone accurately disassembled - unknown by whom and how.
• It is also assembled, too, it is not clear from anything - parts can be both original and "Chinese".
• Considering the two previous points, even if everything works in it (except the sensor), then it's still a "bomb" of a slower action - when you can give a failure and stop working any component of such an iPhone.
• Inability to use apple services tied on fingerprint (the same Apple Pay.). And in general, the safety of your personal data is under great threat.

Are there any advantages? Yes, their whole two:

• Price - the value of the iPhone with a defective scanner is always less (and otherwise who will buy them?).
• You may be lucky and a good device will fall (there are no more than yes).

I hope, now everyone should have the right opinion on expediency shopping iPhone With idle sensor Touch ID. If it did not work out, I will tell you: buying such a device is a very big lottery with a minimum chance to win, but with a great opportunity just throw money.