Troubleshooting the "App Store Connection Failure. If you cannot connect to iTunes Store, IBOOKS STORE or APP STORE
Users iPhone and iPad often faced a problem in work App Store.When you cannot install or update the application. MacDigger offers several simple waysWith which you can restore access to the online store.
1. Check if the App Store works
Perhaps the problem is on the side of the Apple, and right now no one can go to the App Store. In this case, you need to check the page that indicates the state of all online services of the company. The App Store is in the first place. If the problem arose quite recently, it can not be found yet. The page is updated every few minutes.
If the circle opposite the App Store is not highlighted in green, it remains to wait when Apple eliminates problems.
2. Check the Internet connection
Obviously, to access the app Store device Must be connected to the Internet. To make sure that the Internet is working, try performing any other actions, such as open in Google browser.
3. Connect to another Wi-Fi network
Even if Wi-Fi works fine, there may be restrictions in the settings that do not allow you to enter the App Store. For example, working networks can be configured in such a way as to block certain sites and services for saving. bandwidth. In this case, connect to another wi-Fi network Can solve the problem.
4. Check DNS settings
Domain Name System (DNS) allows Mac to convert domain names (for example, Apple.com) in IP addresses (for example, 17.172.224.47). If the DNS server used is disabled, slow or defective, problems may occur when you try to connect with the site or service.
It is possible that the DNS server is configured incorrectly or blocks the connection to the App Store through ports 80 and 443. But this method is recommended for more advanced users, otherwise can be done only worse.
5. Include loading after 3G or 4G
This should not hinder access, but if the device is configured to download applications via Wi-Fi, it will not be possible to do it on the cellular network.
Try connecting to K. reliable network Wi-Fi and install the application. You can also go to "Settings", section " cellular"And check that the switch near the App Store is highlighted in green.
In addition, in the settings section " iTunes Store. And the App Store, "there is a" Cell data "item, which also need to be activated.
6. Ended traffic?
Perhaps the transmission of data on the cellular network is limited due to the exceeding the limit. You can contact the provider to clarify when the Internet traffic is accrued.
7. The application is more supported
The problem may be in an outdated application that is not supported. installed version iOS. In this case, it is worth trying to download any other application to check it out.
8. The application weighs too much to download through a cellular network
Check the size of the application you are trying to install. The fact is that iOS blocks the loading of large applications (more than 100 MB) through a cellular connection.
You can solve the problem using a jailbreak and tweak 3GunRestrictor, and also connecting to Wi-Fi.
9. Go and go to the account again.
Sometimes you can troubleshoot the problems by way out and re-enter the profile. To do this, go to "Settings"\u003e ITunes Store and App Store. Click on Apple ID and in the menu that appears, select "Exit". Sign in to the profile again using the email settings.
10. Free memory
The problem may also be in a shortage of memory on the device. This is especially true of old models with a small amount of RAM and the built-in memory. To start twice, click on the "Home" button and close all open applications in the multitasking menu. If it does not help, restart the gadget.
11. Update the App Store
You can also forcibly update the App Store by clicking 10 times on the navigation panel (where the selection sections, "categories", Top Charts, "Search" and "Updates" are located. After that appear white screen and download message, and the application will be updated.
12. Check the date and time settings.
Date and time may be related to this problem, since the App Store uses them to determine the location. Open the "Settings"\u003e "Main"\u003e "Date and Time" and select the option "Automatically". Thus, the device will automatically set the time and date.
13. Relieve network settings
Try resetting network settings. To do this, go to "Settings"\u003e "Main"\u003e "Reset"\u003e "Reset network settings".
14. Update Software
We can talk about a common, but already known problem for a specific device model. In this case, the manufacturer had to release the operating system update. Make sure that you are installed on your device. latest version OS. To do this, go to "Settings"\u003e "Basic"\u003e "Update by".
15. Contact Apple
If no way helps, contact the service apple support And tell them about the problem.
Each user mobile devices Apple may encounter problems associated with the App Store. Sometimes the connection failures occur or simply the App Store does not open. Problems with the application may appear regardless of generation or type of device and firmware version. But each error has its cause and, accordingly, the way to eliminate it.
Why the App Store does not work: the reasons for the appearance of problems and their decision
Problems with access and functionality in the App Store may arise for several reasons, but each of them has its own solutions that correct the position.
Connection failure
To eliminate the error, there are several ways, one of which will help the user
This problem often appears while downloading a new or update of the installed application. Before looking for the cause of the failure and solving this problem, you need to make sure that the used version of the firmware is not a beta version. It is known that beta versions are very often not modified and therefore may be the cause of various problems of the functionality of the device as a whole. In case of use, trial versionWe have to wait until all possible bugs are eliminated by the developers and the ability to update the device to a new modified version. If on board the device is installed full version Firmware, but the connection failure does not allow you to install or update applications - you need to find the cause and way to eliminate it.
Incorrectly installed the date and time
Solution: Set the correct data, or activate the function automatic installation date and time. To set the date and time manually you need to go to "Settings"\u003e "Main"\u003e "Date and time" and specify the number, month, year and current time (or select the time zone). To automatically configure data, simply activate the "Automatically" function.
To automatically configure data, you need to activate the "Automatically" function
Hidden data on the serial number of the gadget
In the "About Device" tab in the list, where IMEI, the firmware version and the rest of the data should be serial number Devices. If it is hidden or in its display, any other information is indicated - the App Store server will not be able to authenticate the smartphone or tablet. Such a situation can only happen after iOS update.
Solution: Make a complete reset settings to factory. To reset, you need to go to "Settings"\u003e "Basic"\u003e "Reset"\u003e "Reset all settings". It is worth noting that the reset implies the removal of absolutely all data data, after which the user can configure the gadget from scratch as new. In order not to lose important data after reset, you need to reset, create a backup copy of ICloud. For creating backup iCloud needs to go to "Settings"\u003e ICloud\u003e Backup\u003e "Create a backup".
After completing the settings reset to factory, you can configure your gadget as new and restore data from the backup copies icloud..
Invalid network settings
If you are using Wi-Fi connection, problems with the signal or with the Internet settings are possible. Perhaps the network administrator has changed the settings, or access to Wi-Fi is limited.
Solution: First you need to check whether the Internet works, for this you can try to open the browser, after which you boost any online page. If nothing happened, you need to check the router, perhaps it requires a reboot, or does not work at all. You can also try to disconnect from Wi-Fi and use your mobile Internet. If the problem remains - the reason in the device itself.
If Wi-Fi does not ship the Internet page you can try to enlect mobile Internet
Spare solution
There is one very simple way that very often solves the problem with a collection of connecting to the App Store. You can easily use any user iPhone or iPad. Thanks to him, he will not have to change anything in the settings and consists of only three steps:
The reason for such problems may be jailbreak (Jailbreak). You can get rid of jailbreak with help recovery iPhone or iPad via iTunes. For this:
- Connect the device to the computer using the USB cable.
- Open iTunes, select the device.
- Click on the "Restore" button.
Application search does not work in the App Store
Recently, problems with the search for applications are increasing in connection with technical work Apple.
During an attempt to search for applications in the App Store program simply do not appear in extradition. It concerns these absolutely all programs from social (Skype, Instragram, Facebook, VKontakte, Telegram and Others) to services for booking tickets and hotels (Aviasales and OneTwotrip).
But there is one feature - when opening the "Popular" program, programs appear in extradition and you can easily download them to your device. You can download applications using direct links, and purchased updated from the "Shopping" section.
The cause of the occurrence is still unknown, but you can definitely be called its global, because it appears massively, and not in solitary cases.
Solution: you just need to wait until the problem itself disappears, as the reason for its occurrence is in no way related to users and their devices. Usually waiting takes from 1 hour to 2 days.
Not downloaded and applications are not updated.
Stop download
If the downloadable application remains in "waiting for download" mode, it is worth stopping the download process.
If the application expects boot, but it does not happen - pause the download and start downloading
Solution: Click on the application label that waits for download by pausing the download. Click on the application again by renewing the download process.
Mode "On an airplane"
If you want to download the application, you can not try to resume the download process using the "on the aircraft" mode.
Solution: Swipe up on the unlocked device screen and click on the plane icon, activating the mode. Wait a minute and click again on the same icon.
To solve the problem, turn on and after a few seconds, turn off the "airplane" mode
Switch to DFU mode
If nothing helped restore the ability to download or update applications from the App Store, then it's time to try the DFU mode.
Solution: To use the DFU mode, you need:
- Connect the gadget to the computer and run iTunes.
- Click the POWER and HOME button at the same time and hold in this position for 10 seconds (the device is restarted at this time), until the Apple logo appears on the screen.
- As soon as the apple appeared, you need to release the POWER button, and button Home. Continue to keep until the iTunes icon appears.
DFU mode will help restore the device
ITunes will report that the smartphone / tablet is in dFU mode (recovery). After that, you can hold the POWER and HOME buttons at the same time, hold for about 10 seconds before rebooting.
Secret way to restore the work of the App Store
What could be worse than the problemwho interfere with download applications? The reasons for the fault of the App Store set and exist ways to solve them. But also is universal way Eliminate the problem and restore the correct operation of the Apple online store.
The secret way is little known among Apple products, but still applied quite often. As you know, the App Store is an online application store, and at the bottom there are several tabs: a selection, top charts, viewing, searching and updating. But there is not enough such a button how to "update", which would allow to update the App Store itself. But the absence of such a button does not mean that the App Store cannot be updated.
In order to update the App Store online store and its contents, the user needs to perform 10 consecutive clicks on any of the buttons located on the bottom panel (view, search, etc.). Thanks to these actions, the user-selected tab will be forcibly rebooted, and all information in it will be updated again.
To update the information that is displayed in one of the tabs simply press 10 times on the desired item.
Using this method will help users lose problems with downloading descriptions on applications, installing and updating various applications in the App Store. The method is relevant absolutely on all devices with IOS regardless of the type, generation of the gadget and the firmware version.
Video: Forced reboot App Store
Is it possible to avoid the connection failure and the appearance of other errors in the App Store
Prevent the emergence of errors and problems with the App Store application store is almost impossible, because they arise suddenly. The only thing that can be advised by users is to regularly create backup copies of ICloud so that when you appear any error to be prepared for resetting settings, since the reset solves most of the problems associated with the functionality of Apple devices.
Using one of the ways to solve the problems of the App Store functionality, each user will be able to restore the ability to download applications to your "apple" gadget.
Articles and Lifehaki.
Problems with the application store, of course, are always untimely. Why happens connection failed to the App Store? And what to do? Consider ways of self-elimination of problems on the example of two versions of the apple operating system.
What to do when connected to the App Store on iOS 7
A very common situation at which when the store application starts, a failure occurs. For example, the user is the owner of a smartphone or tablet based on the 7th version of IOS. He did not produce Jailbreak or similar manipulations, but the problem, however, originated. How to be in this situation?
The first thing is that it is recommended to do is restart the device itself. Also worth getting out of his account And again enter there using login and password. If it does not help, you should try to reset the network settings. A more radical method is a complete rollback of device settings. In this case, it is necessary to pre-take care of backup copying All important data. If the connection failed to the App Store continues to occur even after that, you need to contact a specialist.
How to fix the error when you fail to connect to the App Store on iOS 8
It is no secret that Apple specialists seek with each new update to correct as many mistakes as possible and prevent problems in the future. However, IOS 8, unfortunately, could not avoid it. Of course, many mistakes managed to fix (for example, the disappearance of ringtones purchased at the iTunes store), but the failure when connected to the App Store also occurs.
If such a situation arose, it is necessary to act as follows. First, you should try to exit your Apple ID (through the App Store settings) and re-enter the account using your username and password.
Secondly, check the router signal, since the problem can be connected to the Internet. Sometimes it helps the reboot of the router, as well as the reboot of the smartphone itself or the iOS base tablet.
If the problem was not eliminated, it is worth resorting to already familiar reset methods network settings, as a last resort - to full reset All device settings. Recall: if you do not take care of pre-backup, you can lose all important data. You can create a backup in ICloud. Transfer B. settings icloud. And choose the backup menu. The time that will be required to copy depends on the speed of online connections, as well as on the volume of the stored information.
If nothing of the above helped, refer to the technical support.
Usually the AppStore application does not cause problems. When working and high-speed connecting to a cellular network or Wi-Fi App Store works like a clock. All the same unexpected entry errors and malfunctions are alarming.
Connection failed to the App Store is as follows:
Connection Failure to App Store on iPhone
The solution is always there! It is important to find the right approach.
AppleID entry error
Check if your appleid works, is it not blocked by Apple. Try to enter B. service icloud. From computer on site icloud.com. If the input managed - check the parameters: Whether the password is replaced to this ID. Check iTunes authorization on your computer with the same appleid.
Apple device in aircraft
Turn off the airrest - with it is prohibited from the use of any radio gadget, except the GPS receiving.
Do not turn on the air without the need
APP STORE access to cellular network
Although the App Store is standard Annex iOS, it can also be disconnected from cellular traffic. Check if if app applic Store Cell data in the mobile network settings.
If you turn off this access, there will be no traffic
Working VPN connection
Despite the fact that VPN "hides" your traffic from censors in the network, this protocol can "slow down" your tasks due to the stirring of traffic and permanent "shock" download of VPN servers, especially if the VPN account is free. Turn off the VPN profiles - from the VPN frequency of errors when working with the App Store often increases to 10 or more times, and the App Store speed drops noticeably.
Often VPN interferes, and does not help
When you download from the App Store "heavy" IOS application size under 200 MB, the download can break down several times, without VPN such an application would load faster and disruptions.
No Internet access
Top up balance, check the availability of the Internet option. Find out, is not expired subscription fee On your tariff.
"Burned" all high-speed traffic online package
You may have exhausted high-speed traffic on the "package" of your fare. At speeds 32 and 64 kbps, the entrance to the App Store can delay for a long time.
Please wait. Evaluation of the remaining time: 10 minutes
Insert another SIM on which traffic still has, "extend the speed" on the tariff or change the tariff, or use the open Wi-Fi networks.
One of the application criteria for the App Store can be loading the search box on the new search tab applications iOS., or at least the number is already installed applications iOS that require updates. If it booted - everything can enter search query And start using the App Store.
The iPhone device does not "see" or does not catch a cellular network
Check the coverage area of \u200b\u200bboth networks of your cellular operator, availability of services, account balance (if roaming), find out if any moments hidden in your tariff notes.
Preferably generation of the network not lower than 3G
If you have not used the services for a long time - find out if your SIM-card is not expired (the branch of this SIM chip from the number and tariff). Insert another SIM card with a profitable mobile Internet and check the operation of the App Store service with it.
SIM Lock on iPhone or iPad. Network is not available
If you are "lucky" with SIM Lock. (Lock for all telecom operators - In addition, which owns a cellular company, selling you iPhone or iPad). There were cases when, for example, MegaFon as an Apple gadget distributor blocked these devices so that people could not use MTS, Beeline and other networks. Also in Russia, for example, "mounted" under American operators AT & T or Verizon devices have come.
Contact SC. "Unlock" the gadget will help either representatives of Apple, or specialists from the head "operator's head" or the express service center where you purchased this iPhone. or iPad.
Disable cell data on a gadget
Cell data - access to 3G / 4G packet networks in mobile networks. They must be active. If you do not have an Internet via Wi-Fi - the App Store will not work.
In the absence of Wi-Fi, they must be active
App Store Service Error
Despite the huge power of Apple servers serving a multimillion army iPhone owners And the iPad worldwide, the App Store server (iTunes Store) may fail by itself. Perhaps the AppStore developers test new, just developed functionality, scheduled maintenance of the App Store servers, etc. In any case, it is not your fault. Try to enter the App Store later.
Unable to upload a page
No connection to Wi-Fi Internet
Check if Wi-Fi is enabled on the gadget itself.
Remember that you have connected to any networks. Due to the lack of interest to the access points of Wi-Fi, the passwords from which you know, or open (public) hotspots iPhone or iPad nowhere to take Internet traffic to enter the App Store.
Used when data is not available on SIM
Check out the availability of home (at the provider) or cellular (on the SIM card) of the Internet on your Wi-Fi routers.
If you are connected to hotspot - perhaps, restrictions on the Internet by the owner of this hotspot are introduced. Look for another open Network Wi-Fi.
It should have the Internet
IOS Firmware Software on Device
Like any operating system, iOS, despite reliability and high performance, it can easily give a failure in the work. The reasons:
"Skate" on the last stable, finished iOS version - This is possible until Apple signs it.
Remove iOS jailbreak if the problems started after it. Restore the iPhone or iPad through iTunes or ITools, "reflashing" again.
Rarely, but happens when the software is partially or completely, "tupits" after the device is dropped or hitting it. iOS on Apple Idevices is no exception. Restart your iPhone or iPad.
The modem version (for example, 6.0.0.0 - the last for iPhone 4S on iOS 9.3.5) caused a conflict with the "Custom" IOS assembly. A very rare case.
They must be compatible
Re-flashing your gadget "from scratch" - on it should be a "fresh" official release of IOS, and not what fell, the collected where it fell and how it fell. Apple technique is a closed "box" product, which is reacting with "Kuliborism".
The radio module on the gadget is damaged
This can happen from the negligent appeal from the iPhone or iPad: the device fell, hit, "wet", etc. Contact the ISTORE service center or similar, where you have a 3G / 4G module. wi-Fi module, built-in modem and other nodes that meet the "Telecom" (data transfer) on your iPhone or iPad. Replacing and restoring electronic filling soldering is the costly work of the High Tech level, including the value of the components themselves; It is more profitable to invest in a new gadget.
Can not break the screen
We wish you not to stay without the App Store - this is a reliable provider of iOS applications that are comprehensively.
When engineers and programmers apple companies Take honored vacation, progress moves PR and marketers. Other excuses are so often the appearance of various flams in the work of the "fruit" OS, it was not possible to pick up. Moreover, the claims are sometimes valid for desktop, and for mobile Systems. This time we will talk about the ways to eliminate those in relation to iTunes and the App Store.
Let him throw an iPhone one who has never encountered an annoying alert "cannot connect to the iTunes Store". This signature is used to appear at any time, being absolutely not related to problems with the compound. In any case, get rid of it much easier than you thought.
Despite the clearly software nature of the problem, we strongly recommend to make sure that your personal account is replenished, and the Wi-Fi router works in normal mode. Making sure that everything is in order with the Internet, follow the "Settings" - "Basic" - "Date and Time", where install automatic setting time. Recently, IOS is experiencing a clear dependence on the punctuality of the owner.
The relevance of the firmware plays a no longer role in stable IOS work and its services than a high-quality Internet connection or time zone. We are tirelessly doried to the Guru from Cupertino, right-ways imposing the next update, "correcting all (!) Errors." I do not believe in I do not believe, of course, we will not, but establish the latest version of iOS after all. Keep track of this in the "Settings" application - "Basic" - software update. "
If there is a complete order, the main reason for blocking access to iTunes and the App Store can be an artificial restriction imposed by the work of the VPN service. Go to "Settings" and, counting the sixth line to the left with the same name, move the activation slider to the "Off" position. Fair only for devices with LTE module.
However, it happens that the inoperability of iTunes and the App Store is due to objective reasons. This is possible during preventive work. In order to check the status of the company servers, it is enough to visit a special page on the official website. There you will handle all necessary information On the activity or inactivity of the desired service.
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