The laptop does not see the wireless mouse to do. Why the wireless mouse does not work on a laptop: what to do? Video: How to determine what is missing in software

The work of each of the components of the computer or laptop is an integral part of the normal functioning of the entire device as a whole. Quite often arise situations when laptop does not see the mouseHowever, it can normally function on another computer.

Such a situation, as a rule, occurs suddenly and the cursor stops moving and not reacting to any action. You should not forget that there is also a touchpad on a laptop computer, which also has identical functions with a mouse, which can not be performed similar to commands. Consider individually incorrectly functioning mouse or touchpad.

Causes of Touchpad Touchpads and Point Options

To begin, if the mouse and touchpad is connected to the laptop parallel, try to turn off the manipulator, restart OS and check if the problem is eliminated.

In fact, with the touch panel there may be two types of incorrect operation: it works badly (moves the cursor chaotically across the screen or reacts poorly to the commands, too quickly or slowly moves the pointer) or does not perform any action at all.

In the first case, if the cursor is chaotic moving or very slowly (too fast) moves, most likely, it is associated with the appearance on the TouchPad surface there are divorces or stains. The reason for the appearance can be the ingress of moisture or liquid, as well as the use of the sensor with the hands, which were smeared with cream or with food residues, fat. To eliminate such problems enough:

• carefully wipe the panel with a special soft cloth for dust;
• do not turn on the laptop until the touchpad is completely dry.

If the touchpad does not respond to any commands, there may be many reasons for this:

• the panel is disabled. In this case, you must press the FN + F7 key combination to try to enable it (in some models, instead of the F7 key, any other knob can be used, from F1 to F12, in more detail this can be found in the instructions for a portable computer or carefully view all buttons. And find the one on which the hand is depicted). If the key combination does not work and TouchPad also does not work, click the PCM on My Computer, select the "Control" string and in the window that appears, go to the Device Manager. Here you need to view Is there in the list touchpad And whether it is included. If everything is fine here, most likely the loop moved (broke or revealed) connecting with this component part. This can happen when you hit or a strong laptop shaking and in this case without a service center you can not do;
• on TouchPad was a strong physical impact (blow). In this case, only the complete replacement of the device, which is best done in specialized service centers or workshops is best.
• touchpad support is disabled to BIOS. And go to the BIOS settings (depending on the model, you need to press Del, F9, or F12, although there will be records on the boot screen that will help to accurately determine which button you want to press). Laying the InternalPointdingDevice parameter and instead of the DISABLE value, install Enabled.

If after the manipulations of the touchpad never earned, then the problem is more serious and is associated with motherboardwhich could suffer as a result of a strong impact. In this situation, in the service center you will be offered to replace the motherboard to the new one.

Problems and possible solutions of the non-working mouse

In this matter, things are much easier. For example, to check whether the manipulator is in the working state, it is enough to connect it to another computer or laptop.

If the mouse is working, but does not want to work on your laptop computer, go to "Device Manager", find it off set mouse And remove it. Restarting the system, the manipulator must be independently installed and start working. If nothing happened now, try to connect it to another USB port, maybe it is in it.

Fir does not work wheels or do not pumped one of the buttons, it can be associated with mechanical damage and in this case, most likely need to purchase a new mouse. Although you can try to spin it and clean it from dust, or view the connecting cable for damage and eliminate the problem area.

If nothing helped and the mouse also does not work, replace it.

What to do if the wireless mouse does not work

Wireless manipulators are very convenient to use, because they are not connected to the computer with any cords. But with them there may be problems in performance. If the mouse does not respond to commands, check the following things:

• make sure the batteries do not sit down);
• check the switch, it must be in the "ON" position or try to turn on or off the manipulator;
• perform reboot operating system;
• place the mouse closer to the adapter, there may be frequency interference;
• connect the receiver for a wireless mouse in another USB port;
• in the Device Manager, update the software (driver) for this device.

If nothing helped, connect the manipulator to another computer, most likely it will not work there, because the aforementioned causes are fundamental for normal operation.

If the cursor moves not by the specified trajectory, pay attention to the surface on which the mouse is performed.

Modern mice are accurate and durable. Nevertheless, one day the computer may not respond to the movement of the mouse.

The computer does not see the mouse: causes and troubleshooting methods

Faulty USB port

Causes of the inoperability of the USB port are similar to all PCs operating under Windows.

There is not enough power - to one port through a hub without an external (auxiliary) power, too many devices are connected. Turn on the USB mouse connector to this port instead of the hub.

The USB port controller failed. Contact a computer service center for repairing PCs and laptops, the controller board is subject to replacement.

Power supply (if you use a classic system unit, not a laptop or tablet) exhausted its power (PC is upgraded, mounted additional devices). Replace the power supply in the PC system unit to more powerful.

The flaw of the front USB ports - when they are all "sit" on the board of the same microcontroller. For example, if a hub with three simultaneously running 4G modems and a printer are connected to two such USB ports and the printer - the failure is almost guaranteed: modems will often lose the cellular network or spontaneously break the working connections (all or alternately), and the printer will be "stuck" Not prepress multiple document. Most USB controllers are not "pulling" powered current load more than 0.5 amps. USB ports with enhanced nutrition (1-2 amps) are gradually displaced by them - but if your PC or laptop was released in "zero" and is already outdated significantly - such a problem will pursue you constantly. If the mouse is connected - it will often be turned off due to overload.
Savings on controllers to good will not bring! Use additional meals - a separate power adapter is attached to a modern USB-HUB!

Open the USB Controller loop. You can restore the broken wires yourself - but it is better to trust this by specialists.
Make sure everything is intelligible

The breakdown of the USB connector and the connector, their wear. Although each USB connector maintains up to 100,000 connections and shutdowns of external devices and cables with a USB connector, more than years with the active use of any of the USB ports, the connector itself can be loosened, weakened - there is no reliable contact. Replace both the connector itself and the entire port or group of ports is entirely, including the controller itself. The port, which was constantly or casually used, can also break

USB function is disabled in bIOS settings - Turn it on.
Make sure the USB functions are active and set to maximum speed.

The closure of the wires by which the mouse goes nutrition, as a result of the insulation disorders of the mouse cable. In a USB controller, of course, there is protection from any two or more wires - but when trying to reconnect the mouse or any other device appears windows messageFor example: "Unable to connect to USB on this port." Disconnect the mouse with a faulty cable, eliminate the closure and restart the PC.

For computers apple Mac actions are simpler.

Make sure the USB port is working. Insert the working mouse or flash drive to the USB socket. The flash drive fighters - it means that the USB port is working, no - it is damaged. If the USB port works, do the following.

Check the MacOS system for viruses. Finding out software problems, reinstall MacOS, check the PC to viruses.

Reinstall USB drivers for MacOS. Apple's PCs should attach chipset drivers. You can find them on Apple.com.

In the event of a USB port fault, contact Apple service center - unlike other computers, Mac PC is quite complex in disassembly, it is better not to risk. It may be that not only the USB port will be faulty, but also south Most Main computer board.

If the USB port turned out to be neither the mouse itself does not work. Check the new Apple mouse or similar.

Mystery cable faulty

Circle two or more cable wires, breaking any of the wires. The USB interface is so arranged that all five "lived" - "+", "-", "Data +" and "Data-" and shielding - should not be violated. The breakdown of any of these wires is guaranteed to disability not only the mouse, but in general any device. It happens that due to the lack of replacement, the damaged cable requires a new mouse.

The mouse is damaged

The mouse of an old sample, widespread in the 90s and the first half of the 2000s, were optical-mechanical: in them, in addition to the light and photocell, controller and reader, there was a mechanical drive - a ball, rollers and a slit breaker. Now such mice have become rare - they became purely optical.

So the disassembled mouse looks like

In addition to the faulty cable, mouse faults may be as follows:

main board does not work (controller, reader, light and photo cells);

lens is dirty or scratched (rarely, but happens);

faulty control unit is faulty;

the buttons are faulty (the mouse pointer moves on the screen, but the commands from the buttons and the wheel - on it also there is a third button - do not pass).

In wireless mice, food is carried out from one or two replaceable batteries or batteries. Faulty here can also be:

clamping contacts (if low-quality - can oxidize or rust);

feed wires;

wireless module that provides communication with a USB device (it can be at times less than a flash drive);

batteries (overdue - replace them) or batteries (discharged, you need to charge them).

When breakdowns and controllers, the mouse is unambiguously replaced.

Problems with the work of the mouse at the program level

Overview of Drivers Problems

The incompatibility of the chipset drivers after replacing the Windows version to a newer (or, on the contrary, old) can carry the mouse control failure. Since the mouse / touch / sensor driver is usually part of all modern operating systems, except MS-DOS, the main reason for the failure of the mouse is considered to be inoperability. uSB drivers: This component is the "USB universal serial tire controller" and "root USB hub". Look in the network version of the chipset driver suitable for the version of the operating system you are currently using. However, B. windows versions 8/8.1 / 10 All basic chipset drivers are already components of the system - they are not necessarily installed separately.

For Apple computers (for example, MacBook), the mouse and touchpad drivers are also included in the MacOS - when updating the MacOS version, say, with Yosemite or El Capitan on Sierra, the mouse problem concerns except for the lack of computer performance in the latest version of MacOS. But Magic Mouse wireless mouses require a separate setup - you need a Bluetooth driver for MacOS.

So, on Acer netbooks recommended to work with Windows 7, windows installation 8 / 8.1 / 10 There was a problem with netbook equipment - version of the chipset drivers for Windows 7 did not fit: the sensor stopped working (the mouse pointer did not react), the wireless disappeared network connection etc. Best output It was ignored by these outdated drivers - after removing and restarting Windows, the missing devices were working fine again.

All this suggests that in recent versions Operating systems, whether Windows or Mac, the developers of graphic shells took into account and supported almost all functional blocks and nodes of the PC at the programmate level. To do this, you need a timely update.

Diagnostics USB ports on PC with Windows

To reset the USB controllers available on a PC or a Windows laptop, make the following.

Give the "Start - Control Panel - Device Manager" command. (Computer - Management, "Device Manager tab). Windows Device Manager will be launched.

Give the "Action - update equipment configuration" command. Update the device list

Disable one or all available USB controllers from the list. Choose each and remove it. After restarting Windows, all controllers will be updated. Remove each of them manually

If the reset and re-registration of USB controllers after restarting Windows did not give anything, then the problem is in another, for example, in the USB setting.

USB port diagnostics on Mac

On Mac computers to return the USB port control - and with them and the mouse control, drop the SMC parameters (System Controller). For different models PC Mac method Relief is different.

On MacBook with a non-removable battery, follow these steps.

Turn off the PC.

Connect the MAGSAFE or USB-C power adapter to the power supply and PC.

Press the keyboard key combination: SHIFT + Control + Option and the power button.

Release all keys and power button.

Turn on PC.

On Mac laptops with a removable battery do the following.

Turn off the PC, disconnect the MAGSAFE adapter from the PC, remove the battery.

Hold the power for a few seconds.

Connect the battery and the MAGSAFE adapter and turn on the PC.

On Mac Pro, IMAC and Mac Mini

Turn off PC

Disconnect the power cord, wait for 15 seconds, plug the cord back.

Wait another 5 seconds and turn on the PC.

Diagnostics of wireless mouse on Mac computer

Bluetooth mouse is widespread. As an example, Apple's branded mouse is Magic Mouse. You also need another USB mouse. For Bluetooth Testing, do the following.

Go to System settings Mac.

Go to the Bluetooth setting.

Holding on the keyboard ctrl keyClick the left mouse button on the Magic Mouse in the Bluetooth device associated with the devices and click Delete.
You must delete and register a Bluetooth mouse

Restart the mouse (there is a switch on the back of the side).

Wait until a Bluetooth mouse appears in the device window, install the mouse connection from the Bluetooth PC. Wait for the successful connection of the mouse to the computer.

After reconnecting, Magic Mouse should earn again. When repeating the problem, the Bluetooth device works incorrectly. Reinstall the Bluetooth driver. If nothing helped, even "clean" installing Macos. - Perhaps the Bluetooth module or Magic Mouse itself is faulty. Consult to solve the difficulties in Apple SC.

Incorrect USB Setup in Windows

Automatic shutdown of USB ports is one of the protective measures from the overpowering of electricity to power the computer and from excess overheating. Unused current ports suspend their work. Disconnect this in the Windows power settings.

Give the "Start - Control Panel - Power Panel", select your Power Plan and get to USB settings. 1

Deactivate the temporary shutdown of USB ports. USB port is undesirable to translate into inactive mode

Although modern USB controllers serve power and control signals to the interface immediately, as soon as any device is connected, the port may not respond on time to connect the mouse. From the failures in the USB work, neither Linux nor Windows nor MacOS are insured at all.

Verification of USB controllers in Linux

The Linux operating system also allows you to manage USB ports on a PC. Supported different versions USB interront, including 2.0. For example, take the graphic shell Linux Gnome Ubuntu.

Run the terminal by giving the "Application - Standard - Terminal" command.
Enter the necessary commands

Enter the necessary commands. To confirm, press the Enter key. Commands can also be freely copied from any text - using the Ctrl + Shift + V combination or using the mouse (approximately as in Windows).

The LSPCI command entered in the Linux terminal allows you to display USB devices. For example, we take three USB controller installed on the PC running Linux

[Email Protected]: ~: # lspci grep -i usb

00: 03.0 USB Controller: Silicon Integrated Systems USB 1.1 Controller (Rev 0F)

00: 03.1 USB Controller: Silicon Integrated Systems USB 1.1 Controller (Rev 0F)

00: 03.3 USB CONTROLLER: SILICON INTEGRATED SYSTEMS USB 2.0 Controller

Now enter the LSMOD command. It will be released, for example, this:

[Email Protected]: ~: # lsmod | Egrep 'USB | HCI | HID | Mouse | Module'

Module Size Used By

hID_MICROSOFT 3232 0 USBHID 32992 0

hID_MICROSOFT, USB

hID OHCI_HCD 24332 0

sSB 38464 1 OHCI_HCD

ehci_hcd 34152 0.

Be sure to check whether your mouse is among the connected devices.

Other USB software malfunctions on any PC

Violating USB ports can anything - from incorrectly installed drivers to viruses that run unnecessary copies of system processes and overloading computer performance. One of the most protected from any Internet threats of operating systems is MacOS.

Problems with the mouse on the tablet

Modern tablets on windows database And Android also support the work of the Bluetooth mouse or through the USB-microUSB OTG-adapter, to which the classic mouse with a USB cord can be connected, and the module from the wireless mouse. After all, on a large, 10-inch screen, using the mouse along with the keyboard when installing the tablet on a special stand is already relevant.

For Windows tablets, follow the same steps as on a PC or a Windows laptop.

On Android tablets in the current version of the operating android systems Must be system libraries that support the control of the tablet from the mouse. If the pointer (or marker) does not appear on the display and no signs of controlling the tablet with the mouse is not - maybe you need to flash the Android system with official version on "Castom" with the replacement of Android kernel or installation special applications To control the tablet from the mouse.

As for the performance of the ports of MicroUSB - there is no need to do without checking. First, check the OTG adapter itself - it is desirable for at least two working adapters. If the suspicion still falls on the microusb port - plug the keyboard instead of the mouse (you can wireless), 3G / 4G modem, a flash drive, a printer or something like. Try connecting two or three devices immediately via a USB concentrator with external power. You are hardly not noticing that the microusb port is faulty. In this case, you can not do without the "Mobile" or Computer Service Center.

Video: How to fix a USB port on a laptop

Find out why the mouse does not work - the task of the intelligence, which, however, to solve you by yourself, contacting the specialists only in case of extreme necessity. You will succeed!

Greetings to all!

Not so long ago I watched a very busy picture (even funny) picture: at work one guy, when the mouse stopped working, stood and did not know what to do - I didn't even know how to turn off the PC ... Meanwhile, I will tell you, many actions that Users are made using a mouse - you can easily and quickly perform using the keyboard. I will even say more - the speed of work rises at times!

The mouse, by the way, I repaired him quite quickly - so, in fact, the topic of this article was born. Here I want to bring some tips that you can try to do to restore the mouse ...

By the way, I will assume that your mouse does not work at all - i.e. Do not even move the pointer. Thus, I will bring the buttons in each step to click on the keyboard to perform this or that action.

Problem number 1 - Mouse pointer does not move at all

This is the worst, probably that could happen. Since some users simply did not prepare for it at all :). Many do not even know how in this case go to the control panel, or run a film, music. We will understand in order.

1. Check the wires and connectors

The first to recommend to do is check the wires and connectors. Wires are often overloaded with pets (cats, for example, love to do it), accidentally bend, etc. Many mice when connecting them to the computer, begin to glow (the LED is lit inside). Pay attention to it.

Also check the USB port. After the wires corrected, try to restart the computer. By the way, on some PCs there are ports on the front side system Block And on the back - try the mouse to connect to other USB ports.

In general, the basic truths that many neglect ...

2. Check batteries

This applies to wireless mice. Try, or change the battery, or charge it, then check again.

3. Troubleshooting the mouse over the master embedded in Windows

Windows has a special master, which is just designed to search and automatically eliminate a variety of problems with the mouse. If the mouse is on the LED, after it is connected to the PC, and it still does not work - then you need to try using this tool in Windows (before buying a new mouse :)).

1) First open the string to execute: click simultaneously buttons Win + R. (or button WIN.If you have Windows 7).

2) In the Row, write to the command Control and click ENTER.

3) Next click several times the button Tab. (Left keyboard, next to Caps Lock. ). You can help yourself arrows . The task here is simple: you need to highlight the section " Equipment and sound ". The screen below shows how the selected section looks like. After selecting - just press the key ENTER (Thus, this section will open).

Control panel - equipment and sound.

5) Next with the help of buttons Tab and arrows Highlight the mouse, and then press the button combination SHIFT + F10. . Then you should appear the properties window in which there will be a cherished tab " Troubleshooting "(See Screenshot below). Actually, open it!

To open the same menu: Highlight the mouse (Tab button), then press the Shift + F10 buttons.

By the way, after checking, no instructions may not be for you, and your problem will be eliminated. Therefore, at the end of the check, click Finish and restart the PC. Perhaps after rebooting everything will work ...

4. Verification and driver update

It happens that Windows incorrectly defines the mouse and installs "not the driver" (Or simply there was a conflict of drivers. By the way, before the mouse stopped working, you did not install any equipment? Perhaps the answer do you already know?!) .

To determine whether everything is in order with the driver, you must open device Manager .

1) Press buttons Win + R. then enter the command devmgmt.msc. (Screenshot below) and click on ENTER.

2) must open "device Manager" . Please note whether there are yellow exclamation marks, opposite the various kinds of equipment (especially opposite the mouse).

3) To update Driver: just with help arrows and Tab buttons Highlight your device, then press the buttons. SHIFT + F10. - And select "Update Drivers" (Screen below).

4) Next choose automatic update And wait until Windows checks and installs drivers. By the way, if the update does not help - try removing the device (and the driver with it), and then install it again.

Maybe my article with best programs For auto-update:

5. Mouse checking on another PC, laptop

The latter that I would recommend with a similar problem - it is to check the mouse on another PC, a laptop. If she does not work there - the high probability that she came to the end. No, you can try it to climb with a soldering iron, but what is called " sheepskin - Do not stand«.

Problem number 2 - the mouse pointer hangs, moves quickly or slowly, jerks

It happens that for a time the mouse pointer, as it is freezing, and then continues to move (sometimes just moving jerks). This may occur for several reasons:

• : In this case, as a rule, the computer slows down in general in general, many applications do not open, etc. How to deal with the download of the CPU I described in this article :;
• system interrupts "Work", violating the stability of the PC (about this, as well as on the link above);
• problems with hard disk, CD / DVD disk - The computer can not consider the data (I think many noticed this, especially when you take a problematic carrier - and PC, as it disperses). I think many will be useful to the reference to the status of his hard disk: ;
• some types of mice "Require" special settings: for example, game computer mouse http://price.ua/logitech/logitech_mx_master/catc288m1132289.html - may behave unstable, if not removed the tick with increased point accuracy. In addition, it may be necessary to install utilities that run on the disk complete to the mouse (it is better to install them all if problems are observed) . I also recommend entering the mouse settings and check all the checkboxes.

How to check the mouse settings?

Open control Panel, Next, go to the section " Equipment and sound". Then open the "Mouse" section (Scrong below).

• the speed of the pointer: Try to change it, often too fast mouse movement affects its accuracy;
• increased pointer installation accuracy: Put or remove the checkbox opposite this item and check the mouse. Sometimes, this tick is a stumbling block;
• display a mouse pointer track: If you enable this checkbox, you will observe how the trail remains on the screen from moving the mouse. On the one hand, some users will even conveniently (for example, the pointer can be fastened faster, or if you shoot for someone video from the screen - show how the pointer moves) On the other hand, many of this setting are considered for the "brakes" of the mouse. In general, try switch on switch off.

Mouse Adapter: USB-\u003e PS / 2

Problem number 3 - a double (triple) click (or 1 button does not work)

This problem, most often, appears at the old mouse, which has already been pretty worked. And most often, I have to notice, it takes place with the left mouse button - as the entire main load (even in games, at least when working in Windows) is located on it.

By the way, my blog has already had a note on this topic in which I advised how easy you can get rid of this ailment. It was about O. simple way: Change places left and right buttons at the mouse. It is done quickly, especially if you have ever kept a soldering iron in your hands.

Replacing right on left buttons Mice.

If you did not hold - two options: ask a neighbor or a friend who is about it about it; Or go to the store for a new ...

By the way, as well as an option, you can disassemble the mouse button, then get a copper plate, clean it and adjust. This is described in detail here (though, an article in English, but everything is clear according to the pictures): http://www.overclockers.com/mouse-clicking-troubles-diy-repair/

PS.

By the way, if you periodically turn on and turns off the mouse (that, too, by the way, not uncommon) - 99% the problem in the wire, which periodically moves away and the connection is lost. Try to fix it with scotch (for example) - thus the mouse will last you have not yet one year.

You can also climb a soldering iron, pre-cut off 5-10 cm. Wires in the "desired" place (where the beggar happened), but I will not advise it, as for many users - this procedure is more difficult than going to the store for the new mouse ...

FROM oveter for a new mouse. E.if you are a fan of new-fashioned shooters, strategies, action - you would fit any modern gaming mouse. The extra buttons on the mouse housing will help increase micro controls in the game and distribute commands more effectively and manage your characters. In addition, if one button "flies" - you can always shift the function of one button to another (i.e., reassign the button (wrote above in the article above)).

If you encountered a problem when the mouse does not work on a laptop - do not despair, because it is often not difficult to correct the breakdown and you can do it yourself.

Many users in the event of problems with computer mouse prefer to go to workshops, and most often because of the relatively low cost of budget models simply buy a new one.

Do not hurry to go to the store, pay a little time, and we will tell you what to do if the mouse does not work on the laptop.

The reasons, due to which the computer mouse does not work is not so much, but initially it is necessary to determine the source data:

what type of control is used (mechanical, optical)?

method of connecting to laptop (wired, wireless)?

using which interface is connected to a computer (PS / 2, USB)?

What to do if the wired mouse does not work?

However, here it is necessary to keep in mind the fact that the USB mouse, unlike the mouse with the PS / 2 connector, is a Plug-and-Play device. What does it mean?

Based on the main concept of plug-and-play devices, they do not need additional configuration /

The operating system is automatically, "on the fly", recognizes objects and makes changes to the overall configuration.

Thus, in the case of a USB connector, the configuration change will be automatically fulfilled without having to restart the laptop, and in the case of the PS / 2 connector without rebooting it is not necessary.

If you have nothing happened, try rebooting regardless of the interface used.

In some cases, this method is effective and efficient.

Also try learning a USB mouse, restart the laptop, enter a login and password to enter the operating system and only after loading it into one of the USB interfaces.

Next, you should try to change the connection interface on the laptop, perhaps one of them works incorrectly ("burned" or foss), this is a fairly common cause, perhaps the most common among the others.

The ideal option will be such when you have the opportunity to replace the mouse to the same, in the performance of which you are 100% confident.

In this case, the work model should be inserted into that connector in which the current one is installed.

Remember the difference between the interfaces described above and in the case of the installation of the device with the PS / 2 interface, do not forget to restart the laptop.

It is also nice to check your mouse for working life on another computer, not necessarily on a laptop.

Everything is simple here if you inserted a working device in a laptop and it does not work, the problem is definitely in the laptop.

If your mouse does not work with a laptop, but works on another computer a problem again with a laptop.

In some cases, the mouse may not work correctly, which manifests itself as slowing the movement of the cursor to either periodic absence of communication with the mouse.

Static stress as one of the reasons for non-working mouse

In some cases, there is an inoperability of the device as a result of static charge accumulation. Also quite often for this reason, USB interfaces occur.

Note the fact that this problem is characteristic of both wired and wireless mice. The solution to this problem will be the removal of the available static voltage.

To do this, follow the steps below:

Turn off the laptop.

Press the laptop on and hold it for at least 30 seconds.

Install the battery.

Turn on the nutrition of the laptop by setting the connection to the electrical outlet.

Turn on the laptop, go to the operating system and check the mouse efficiency.

What if the wireless mouse does not work?

The first and most common cause by which the wireless mouse refuses to work - discharged batteries .

To check this thesis, insert other working batteries in a wireless mouse.

Please note that the batteries may not be completely discharged and can even work in other devices (for example, in the remote control), but the mouse will not work.

In some cases, the wireless mice is characteristic of freezing.

In order to bring it out of such a state, use special button Enable / disable mouse - Turn off the mouse and after a few seconds, turn on again.

As a rule, this button is located under the arm, in some cases is presented not by the button, but a lever.

One of the problems may be the lack of a signal from the transmitter installed in the computer USB port.

Try pulling out and paste the transmitter, you can also change the location of the transmitter by setting the laptop to another USB interface.

If all the above attempts to restore performance were not crowned with success, try working on another computer, perhaps the mouse failed.

In this article we tried to make an overview of all possible causes When the wired / wireless mouse does not work, and also considered ways to eliminate them.

Why doesn't the mouse work on the laptop?

The mouse does not work on a laptop: what to do? Overview of the main causes of breakdowns

A fairly often typical user faces a mouse fault problem. There may be several reasons for this, and it is difficult to determine the specific one why the computer does not see the mouse. This article discusses the most common problems and breakdowns arising from "rodents" of various price categories and technical features. So let's get up!

Why the computer "does not see" the mouse: how to determine the cause and solve the problem

A malfunction of any input device as a whole can be attributed to one of three reasons:

• Broken USB port;
• The device itself is broken (in our case - mouse);
• Drivers devices are not working or incorrectly.

In addition to the specified, the reason may be in the other. For example, in the additional software or incompatibility of the drivers. But for starters, we will consider these three problems, because almost always they lead to the fact that the computer "does not see" the mouse.

Faulty USB port

Before talking about the crash of the mouse itself, it makes sense to check the USB port to which you connect it. Very often the mouse refuses to work, because the port is physically broken. By the way, the same applies to the PS / 2 port, which is used to connect old models to personal computers. So, the first thing will check the connector itself.

Visual inspection of the connector

A good USB connector will work with other USB devices. So first, try to connect a flash drive or another mouse to it. If the computer "does not see" them too, then the port is broken or faulty.

First check whether there are no physical defects. To do this, carefully inspect the connector. It should look approximately as in the photo above. Mainly check whether the white plank is not cracked (can be black or blue for USB 3.0). If possible, look at the dealer. You will see six golden contacts. The absence of any of them also speaks of breakage.

If a visually USB port looks good, the reason may wage in the program part.

Verification of the USB port software connection in Windows and Linux

Once the computer "does not see" the mouse, it makes sense to check, "see" whether he is the USB port itself. The easiest way to do it through the BIOS. To enter the BIOS, you need to click certain key (Del, F12 or other) in the first few seconds after turning on the computer. You can usually see the prompt about what key to click.

Entering the BIOS, find the menu item (Move is carried out by the arrows keys) "Integrated Peripherals" or "Advanced". Sign in with the Enter key. On the screen that opens, you will see the "USB Configuration" item. Go to it.

Points "USB FUNCTIONS" and "USB Controller" must have a property. Otherwise, press ENTER To switch the mode.

Now check the USB port drivers. To do this in Windows, follow the path: Start -\u003e Control Panel -\u003e Equipment and Sound -\u003e Device Manager. In the window that opens, find the USB Controllers item and click on it twice. The presence of a question of the question opposite any of the list of the list indicates the absence of the driver. So you need to install it. The driver can be on the disk that went complete with a motherboard or (for laptops) on the manufacturer's website. If there are no characters, right-click on each item and select "Update Drivers".

You can check the connection and driver of the USB ports on Linux by the LSPCI | Grep -i USB. " Its result will be a list of USB ports, the number of rows of which should correspond to the number of available connectors on the device. For example:

00: 03.0 USB Controller: Silicon Integrated Systems USB 1.1 Controller (Rev 0F)
00: 03.1 USB Controller: Silicon Integrated Systems USB 1.1 Controller (Rev 0F)
00: 03.3 USB CONTROLLER: SILICON INTEGRATED SYSTEMS USB 2.0 Controller

So, if nothing of the above helped or did not occur, it means that the problem is still in the mouse itself.

Video: installation driver for usb

Broken directly mouse

If the computer is all right, you need to check the hardware and software of the mouse. Among the main hardware reasons for incorrect operation of the input device should be allocated:

• Sensor malfunction;
• Wire breakdown or USB adapter;

Sensor malfunction

Very often the cause of the inoperability of the mouse is a breakdown of the sensor. It is quite simple to determine it, but not always. Most modern optical mice sensor is highlighted in red. Just flip the mouse (when it is connected to the computer) and check this fact.

But many manufacturers (especially laser "rodents") make the sensor invisible, that is, without a characteristic glow. Then manually determine whether the sensor works, it is impossible. In this case, go to the next item.

What to do when breakdown wire or USB adapter

If you use a wired mouse, it makes sense to check the wire connecting the device and a computer. His strengths can be the cause of breakage. In addition, check the USB-output of the mouse (also, as the computer's USB port was previously checked).

If you use a wireless mouse, in the same way check its adapter. When it breaks, the adapter can be replaced with a new one. But only the service center worker can choose the desired. So it is better (and cheaper) just get a new mouse.

Problem with the program part

If none of the reasons for the hardware malfunction is most likely the problem in the program part. Namely, in the drivers. First of all, if the mouse suddenly refused, restart the computer. Sometimes it helps, but not as often as I would like.

Classify the main problems of the driver's operation can be as follows:

• The driver is not installed;
• Driver is not suitable for your device;
• Driver is outdated;
• Conflict programs.

Driver is not installed

The reason may not be obvious, but not always. The fact is that not all manufacturers are put in a box with a mouse with drivers. If you do not have it, go to the official website of the mouse mark and look for the driver there. After installation, you may have a special program to configure the mouse (as, for example, in the photo). Run it and follow the internal instructions.

In order to verify whether the driver is installed on Windows, go to the Device Manager (the transition process is described above). There find the item "Mouse and Other Indicating Devices". The lack of question marks speaks about the correct operation of the driver. Immediately it can be updated as we did earlier for USB ports. To see installed Drivers On Linux, enter the "LSPCI" command.

By the way, most manufacturers load a basic driver into a USB adapter or output, so you do not need to worry about it. In this context, it is more likely about special program drivers.

Not suitable for your device

If you downloaded the driver yourself, the likelihood is that he simply does not fit your device. In this case, it is better to delete it. If the mouse does not work with a driver, please contact the support service on the manufacturer's website. There you will help you choose the desired software.

It is likely that the driver version for your mouse is incompatible with a specific operating system. For example, old programs are not supported on Windows 10, or not all manufacturers make drivers for Linux-like OS. You can learn about compatibility on the manufacturer's website or on a box with a mouse. In this case, only reinstalling the operating system or the mouse replacement will help. Remember that you can return the goods to the store before the expiration of 14 days after the purchase.

Video: Installing the driver via Device Manager

Driver is outdated

Unlikely, that old version The driver suddenly stopped working, but it is still possible. Just find the update on the manufacturer's website or simply reinstall the driver.

Conflict program

This problem is quite often the reason for the incorrect work of many programs. Its essence is that some applications can enter into a "conflict" - to interfere with each other to perform their code. The emergence of the conflict is most often due to the similarity of two programs. For example, if you installed additional software for control or configuring the mouse, it can conflict with the main driver. As a result, the mouse stops working at all.

On Windows, you can easily determine whether the place has a conflict. To do this, restart the computer in safe mode. Now click "Start" and set the cursor to the "Find Programs and Files" string. Enter "msconfig" and press ENTER.

On the "Services" tab, place a check mark on the words "not display Microsoft services". Now remove the checkboxes from all the services in the main window. Restart the computer. If the problem really in the conflict of programs, your mouse will work in this mode. Return to "MSCONFIG" and restore all the marks.

Knowing that the problem in the conflict of programs, you need to try to remove those applications that you have recently installed. If you remember, at what point the mouse stopped working, there will be no problems at all.

Video: How to determine what is missing in software

Other problems

If nothing of the above helped, it is likely that your mouse is simply contaminated. If you use it for a long time, take service center. It is not recommended to disassemble the mouse yourself, because most last models Do not have obvious screws or fixtures.

It is worth noting that if you have purchased a mouse recently, you do not need to try to repair it yourself. You can only aggravate the situation. While the warranty is valid for it, you have the right to demand a help producer. In addition, the work of the master with the mouse is usually not expensive. So, if any doubt, better contact the service center.

Computer mouse - accurate device. His work directly depends on a variety of parameters, Including from the accuracy of use. Any mechanical damage Often become the cause of the breakdown, so be careful.

Note that most often the problem in the mouse is related to the program part. Checking the system for viruses, as well as periodic cleaning from unnecessary "garbage" can help avoid faults not only in the mouse, but also the entire computer.