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Aliexpress Chinese Buyer Blacklist: What is it? Blacklist sellers on AliExpress: how to avoid scammers Blacklist sellers on aliexpress.

When shopping on the marketplace, you will get a mostly positive experience. But, although the service is fighting for the quality of service, one has to deal with unscrupulous entrepreneurs. To save yourself from unpleasant emotions, you need to know how to blacklist the seller in Aliexpress.

How to blacklist a store

So that the obsessive entrepreneur does not bother with messages, follow the sequence of actions:

  1. Log in to the site and select "My AliExpress".
  2. At the top, click on "Messages".
  3. Having opened the correspondence with the sellers, in the left column you will see their names and the names of the stores. Click on the text of the desired message.
  4. In the dialog box with the seller, click "Blacklisted" (the inscription is located at the top of the screen).
  5. Confirm the action by selecting Confirm.

It is important that the seller will not be able to send messages, but his products will be visible to you in the search. In the future, you can edit the list if you wish: in My AliExpress, click Messages, open the Contact Blacklist and make changes.

How to view store reviews

How to find out about fraud in advance? AliExpress has a feedback system that allows you to make a first impression:

The data does not always correspond to the real quality of service, because when problems arise, users tend to win the dispute and forget about the unpleasant incident, but you will get an idea of ​​the level of service.

If you want to find a reliable store, pay attention to the TOP Seller icon and the number of people who have added it to their Favorites.

Blacklists or reputation: what to look for

The system of blacklists on the site itself is not provided, but on specialized forums you can find information about unscrupulous merchants working on AliExpress. Does it make sense to pay attention to such reviews?

The usefulness of blacklisting on third-party sites is questionable, as new stores are constantly opening on the site. Finding the right one in abundance can be difficult! But there are also advantages, since the system on the site itself cannot be called perfect: the store’s negative reputation lasts only for a few months, after which it works “from scratch”.

You can partly judge with the help of reviews, but entrepreneurs are engaged in cheating them. According to sellers, offers of such services come to personal messages at least 2 times a month, so it will not be difficult to acquire admiring statements from “clients”.

The rating indicates the quality of service, but study all rating scales. The score is based on the results of several sub-items: if you indicate Very poor for one of them, and then put 3 stars for replies to messages and 5 for fast delivery, then there will be no noticeable changes in the overall indicator. For this reason, in the lists of unreliable sellers, stores with a good rating on the marketplace are in the lead.

In order not to make a mistake with the choice, check the information, otherwise you risk being disappointed.

How to avoid being scammed when buying on AliExpress

If you don’t want to think about how to blacklist the seller on AliExpress later, carefully approach his choice:

  1. After reviewing the data on the trading platform, use independent services: the site https://life-price.ru/seller-check allows you to check in a couple of minutes. You will need to select a product, copy the string from the browser and paste it into the appropriate window. By clicking "Check", you will receive summarized information about the work of the seller in Russian. The service will appeal to those who do not speak English.
  2. The site //www.alimonitor.ru/ has the largest database. A store added to the list can be found by name or number, and it is preferable to use the latter option: the name is easy to change, and the assigned combination of numbers is issued forever. You will see it in the address bar, so copy the characters you want and paste it into the search box on the site. Seller reviews are divided into 3 categories: white, gray and black. If the latter prevail, refuse to buy.
  3. When a product is sold out, unscrupulous entrepreneurs replace it with another one - while positive reviews are preserved. Start with the very first comments left by buyers: if they mention a price of $200, and now they are asking $20 for an item, the transaction will not be fair. Also pay attention to the address bar, because it contains the name of the proposed item.
  4. Use the AliExpress Seller Check app by downloading it from . By installing it on a computer, you will check information about entrepreneurs or add complaints, after which the store will be blacklisted on an independent platform. By warning other buyers, you will improve the service.

Don't forget that responsible entrepreneurs also have failures, so don't refuse cooperation because of a single negative review.

How to blacklist a store in the database

The AliMonitor website has the largest database in RuNet, which allows you to check the reliability of sellers. The administration is engaged in the processing of specialized forums and blogs, collecting disparate information, so users do not have to read multi-page discussions between users. To add a seller to the list, leave a review on the site, and it will be added promptly.

I agree with the previous review. Never order anything from this seller - Chen from Scintilla Group Co., Store No. 406685.
Terrible shop, disgusting product quality, disgusting service!
I ordered for aliexpress for a long time, but I don’t remember such impudence! I ordered two fairies here, they came about two and a half months later, I even had to open a dispute, the seller wrote - wait. Although it promises delivery 1-1.5 months maximum.
Okay, wait. Fairies came in such crumpled boxes, as if they had been trampled underfoot for a long time and cynically! Naturally, there was no talk of any gift. But the point is not even in crumpled boxes, but in the fact that fairies do not work! One seemed to take off, but caught on the wall and fell on the sofa, a soft spot, the height was small 3-40 cm. After that, it stopped flying at all! Although before that the fairy was an order of magnitude better and looked much richer, so she fell from a great height, taller than me onto a wooden floor, so that her wings flew in different directions and nothing, she flew on like a pretty one, the children dragged her as they wanted. And this...
Well, the second fairy seemed to fly up to the ceiling, they caught it in their hands. We decided to recharge. After that, she stopped flying altogether! The motor is spinning, the lights are on, but with such a strange grinding sound. Husband thinks it's mechanical.
The seller responds to messages reluctantly, with reluctance.
And you know what this boor said to me!? Almost literally wrote the following, “I don’t know why buyers buy in my store, open the first dispute that the product did not arrive, and then the second dispute that the product does not work, frankly I don’t know why this happens, all the goods are checked by us, and such disputes opens up a lot."
Oh, you cheeky little monkey! I would like to look into these shameless eyes, they check the goods. Read all their negative reviews, how much junk they send, including short charging cords, plastic-filled switches, etc. Personally, in addition to the disgusting quality of the material (very thin cheap plastic), the “on” and “off” positions on the switch were mixed up. Those. in the ON position, the motor did not work, and in the OFF position, it began to rotate. What can I say, if they cannot put the switches correctly! Plus wires sticking out of the skirt and glue drips!

What do you think, if the product was of high quality, there would be so many negative reviews!? He himself writes that there are a lot of such disputes, but there are not enough brains to understand why there are so many of them!? Or is it such impudence, bordering on rudeness?
As for the packaging, it's a separate story altogether. Everything looks so beautiful and stylish in their pictures, perfect shapes, boxes as soon as from the printing house. They send such crumpled ones, it's just terrible. And they know what they're sending because in their guarantees it says "that when you receive the package, the packaging may be slightly damaged." Ha, ha, slightly!
And further, "If you are unhappy with our products, please contact us within 7 days and you can return a full refund no questions asked!!! (We are very confident in our products))"
Well, what impudent, you just think. How everything is smooth with them in words, but as soon as they unsubscribe, they immediately begin to play in silence and "don't understand my yours"!
However, they do not forget to beg for five stars! - "After you received the package, please leave us a 5 star feedback, which is very important to us, thanks in advance." And there are clearly fools who give them five stars, otherwise how to explain that they have 90% of positive reviews? With this quality of goods, they should not have more than 70%!
And in conclusion, as a result of the dispute, the money was returned only for one fairy! And all because when you open a dispute, at the bottom in the comments for each product you need to duplicate all messages! And since there were two identical goods and disputes opened at the same time, the seller answered us only one message! (Now I think it was done on purpose). And when the system demanded proof, we posted links to videos with non-working fairies only under one of the products, where this dishonest seller answered, implying that they refer to both toys.
As a result, one dispute was quickly closed, as if there was not enough evidence provided on our part, the main evidence in favor of the seller was that we received our goods on time.
At the same time, in the "Actions" status, both there and there stood: " Refund process", which implies that the money should have been returned for both toys. As a result, as already mentioned above, the money was returned for only one fairy, which in itself is not very unpleasant, given the ugly state of these toys.
So do not repeat our mistakes and never order anything from No. 406685 at aliexpress.com/store/406685!
PS. Yes, and I don’t order anything on Aliexpress now, it has deteriorated very much lately, almost only scammers come across.

Good day, my dear readers. In this article, I will tell and demonstrate how you can be deceived by cunning sellers on Alibaba.com. And the purpose of this article is to give a simple recipe for finding a reliable supplier for your goods and reduce risks to a minimum.

If you want to know my 12 levels of distrust in a seller, as well as how not to run into a scammer, then read on. By applying these methods when looking for a supplier, you reduce the likelihood of being deceived to almost zero.

Is it dangerous to buy on Alibaba? Myth or truth?

Most of the people I asked this question answered that they would never look for suppliers on this site, as there are deceptions and lies everywhere. In part, they are certainly right, since stories about how the cunning Chinese again divorced a buyer from Russia constantly flash on specialized forums.

Several years have passed since the writing of this article, and I almost do not shop on Alibaba. In this video, I told where I make purchases and why I stopped working with Alibaba:

It is enough to enter the phrase “alibaba scammers” into google or Yandex and you will immediately be shown countless stories of how sellers are deceiving. And there are many options for cheating:

  1. Receive money and not send goods
  2. Receive money and send the wrong item
  3. Receive money and send defective goods
  4. Receive money and send goods with a big delay
  5. And so on…

By the way, since we started talking about it, I’ll tell you how they deceived me:

Story #1.

One of the first shipments contained about 120 kilograms and contained a large amount of stationery small things. There were about 200 positions, 1-3 pieces each. A total of 20 kilograms of goods did not reach me. Where they got lost, what happened to them and how it all happened, it was not possible to find out.
Conclusion: it is better to order few items, but in large quantities for each item. In other words, it is better to order 5 items of 200 pieces than 200 items of 5 pieces each.

Having had problems with these comrades, I decided to use the services of intermediaries, with whom I still work. But then the second story happened.

Story #2.

Now that I had people in China who were ready to inspect goods before final shipment, I became bolder. And he ordered branded clothes for resale through social networks. My intuition told me that it was better not to do this, but I took a chance. The intermediaries checked the incoming goods for compliance with the pictures and sent it to me. Yes, the photos really matched reality, but the problem was that the goods were simply of disgusting quality. The threads stuck out on the inner seams, the fabric also did not shine with quality, and obviously after the first wash, the clothes will not last long. Intermediaries here are clearly not to blame, as they have worked perfectly. My fault is that I trusted the seller's statements and did not read the reviews about him. Then after reading the reviews, I realized that this should have been done much earlier. Well, he's an idiot.

Level 1. We cut off outright deceivers

They receive this paid status for a Chinese supplier only after a series of inspections and audits of their business. Both internal and external. Further, such a supplier is marked with the corresponding icon: or . In this case, the icon is shown for a supplier that has been a Gold Supplier for 5 years.

On the page of the supplier itself, this status must also be indicated:

Try to choose suppliers who have a similar status least 2-3 years. Therefore, when searching, be sure to include this checkbox:

Working with suppliers with this status already significantly reduces the potential risks of running into scammers. However, despite the fact that Alibaba positions suppliers with this status as absolutely safe, I would not trust them 100%.

So, at the first level, we cut off those who cannot afford the Gold Supplier status and continue to filter further.

Level 2. Google!

As direct as it sounds, enter the supplier's company name into Google. Moreover, it is in Google, and not Yandex, since Yandex does not index foreign sites as well as Google.

You also need to search wisely. Here are sample requests:

  1. For the Russian-speaking segment: “<Название поставщика>”, “<Название поставщика>deception", "<Название поставщика>fraud".
  2. But you will find much more in the English segment: “<Название поставщика>scam", "<Название поставщика>fraud." Scam and fraud are translated as scam, deceit, fraud.

Here are just a few examples that will help you make sure that you need to verify the company with Google.

Example #1.

Above is just one of the most classic “layouts”. The supplier seems to send the goods after prepayment and then writes a letter that it is necessary to pay extra for some customs services in order for the goods to leave China. If you see this, then it is better not to step on the same rake a second time and not to contact such a dubious supplier.

Example #2.

The situation above is also, unfortunately, commonplace. The goods are paid by the buyer, the supplier seems to send it and even gives a tracking number. Of course, this tracking number is fictitious and no package was sent.

Example #3.

Here the buyer “flew” for $23,000. How this happened is not described, but the fact itself is depressing.

Conclusion: “punch” all suppliers in Google, regardless of their Gold status.

Level 3. Separate site

Here, I think, everything is clear to you. If the supplier has its own separate website in English, then this is an additional incentive to be imbued with trust.

The presence of the site can be viewed as follows. Go to the product card and click on Contact Details.

Then, on the page that opens, already look for a mention of the company's website:

Don't forget to check that the sites are really working

And, additionally, you can see when these sites were created. To do this, just copy the domain name (for the screenshot above it will be andybridal.com) and check it through the whois service. The earlier the domain was created (“created” field), the better.

Can you feel the circle narrowing? We are reducing risks more and more.

Level 4. Shop in aliexpress (aliexpress)

It's the same here as with a personal site. If the supplier you have chosen has a full-fledged store on the Aliexpress site, then this is another reason to trust this company. You can see it in the same place as the company's website itself:

How else will your supplier's store on Aliexpress be useful to you:

  1. Smaller MOQ (Minimum Order Quantity, Minimum Order Quantity) so that retail orders can be processed;
  2. For the same reason, it is extremely convenient to order samples before buying a bulk lot of goods;
  3. Payment through Escrow protection will allow you to secure yourself even more.

Especially study the negative reviews for the last three months (this is the intersection of the 3 months column and the Negative (1-2 Stars) row). The screenshot above is remarkable in that all 9 negative reviews this company received in the last 3 months. It's time to delve into reading the reviews and understand what is the reason.

Level 5. Payments via Escrow

Another way to avoid scammers is to work only with those suppliers who are ready to accept payments using the Alibaba Escrow service. In short, this service allows you to work with a supplier in the following ways:

The advantages here are obvious, and the main disadvantage is a 5% commission on the cost of goods and delivery for using this service. But it's safe.

You can filter sellers who use this service using this checkbox:

You understand that scammers are interested in fast and direct payment, so they avoid Escrow in every possible way.

Level 6. Accepting payment

IN NO CASE! NEVER! DO NOT PAY FOR WHOLESALE ORDERS THROUGH Western Union or MoneyGram.

Do not count how many people pierced on this. Such transfers between individuals are extremely suspicious and dangerous, and I am not at all paranoid. With the help of transfers, you can pay for a maximum of product samples, and then only to speed up the ordering process.

I think that everything is clear here and additional comments are unnecessary.

Level 7

Another simple and sure way to filter scammers is to view and study reviews of their work (). To see the feedback section, select “Business Performance” on the manufacturer's page.

And then go to “Feedback”.

In popular products, you will often find reviews of our compatriots, which cannot but rejoice:

It is also worth noting that there are significantly fewer reviews about companies on Alibaba than on Aliexpress. That is why I recommended to look for suppliers who have stores in both systems and, therefore, significantly more feedback on their work.

Level 8. Global Sources

Not quite obvious, but extremely effective way to check suppliers. I use this method all the time.

There is a site (GS), which is one of the world's largest sites for finding suppliers for various products. And just like on Alibaba, GS verifies its suppliers and assigns them the “Verified” status.

But the main difference from Alibaba is that GS carries out a deeper verification of suppliers. More details for those who know English:

In short, GS performs much more serious verification and the conditions for obtaining “Verified” status for a supplier are stricter.

Level 9. Checking bank details

As soon as you approve all the terms of the transaction, simply ask the seller to issue an invoice and compare the invoice data with the data indicated in the supplier's contacts. The company name and address must match:

Yellow checkmarks indicate information that has been confirmed and verified by Alibaba experts. And she can be trusted.

If you do not have a Chinese bank account, you can pay the bill through your agent.

I also draw your attention to the fact that sometimes suppliers ask to make a transfer to the settlement account of an individual, referring to “some problems” with the main account of the company. I do not recommend following their lead, since such a transfer is tantamount to sending via Western Union and you do not receive any guarantees.

Level 10

No one asks for money for demand, and suppliers sometimes quite adequately respond to this request. And it all depends on the product you want to order. If it is still quite possible to obtain samples of tea or fabric, then it will be very problematic to obtain samples of laser machines or furniture.

In general, your sample request might look something like this:

Good afternoon, __________! I would like to check the quality of your product before placing a bulk order. How can I get samples of your products? Thank you.

Hi, _______! I would like to check the quality of your products before placing the wholesale order. How can I get some samples? thanks.

Level 11: Ask your agent to check the supplier

Almost all medium and large intermediaries in China are engaged in verification of suppliers on request. Therefore, check with your reseller if they perform supplier checks.

The range of prices for such services is extremely large and I cannot even give approximate prices, since the price largely depends on the depth of the check.

Level 12

This is not even a test, but a test of honesty. If you intend to work with a supplier who plans to send you a shipment using China Post or other mail, ask him for a few tracking numbers for parcels that were sent to Russia.

It is clear that the supplier will be able to cheat here if desired, but as a small test of his honesty, this test will do.

Twelve checks? Are you crazy?

It's simple: the number of checks is directly proportional to the potential risk of losing money.

Usually, I choose a supplier based on reviews for a long time and only then make a list of 3-5 suppliers for which the main check is already underway on 12 points above. It is better to spend a little more time than to grieve about lost money later.

Last important question

Finally, I want to ask you again, my dear reader, if you would be interested in immersing yourself in Chinese topics and finding out practical answers to these questions:

How to capitalize and whitewash goods from China?
What are the delivery plans? What happens to the goods from the moment the money is sent to China until the moment the goods are received here in Russia?
What are the payment plans? What is better to use?
How to work with intermediaries?
How to order a product correctly in order to receive it by a certain date?
How to import and customs goods to Russia?
From which sites in China is it better to order and how not to run into a fake?
Let's discuss ways to sell your product here in Russia. We will understand the target audience and ways to effectively sell your product to the audience;
I will pass on all contacts for work. Starting from trusted intermediaries and ending with contacts of transport companies with which I have worked and continue to work.
As a bonus, I'll tell you about working with South Korea. There goods are of better quality, but also more expensive. Similarly, I will tell you about payment, delivery and transfer all contacts to get started.

For those who love individual work, please. I have already helped build successful procurement chains in China many times.

Don't forget to like, share and share your experience in the comments! Thank you!

Aliexpress is one of the largest and most widely known, in particular, to Russian users of online stores. However, it is not an integral structure: the store is an association of many entrepreneurs who place their goods on the site. Guarantees for the timely arrival of the goods, their compliance with the photographs, quality, etc. are provided not by the site itself, but by the specific seller, but not all of them are conscientious, as a result of which the aliexpress blacklist appeared.

Who is a dishonest seller

The black list is a list of those sellers who did not meet the expectations of the buyer for various reasons:

  • Long delivery (sometimes the goods arrive after six months from the date of order);
  • Poor quality;
  • Non-compliance with the photos presented on the site and other criteria (size, fabric, etc.);
  • Non-arrival of goods at all.

There are a huge number of such lists on different resources, but not all of them are adequate. Buyers do not always name the true reason for placing an entrepreneur on the list of unscrupulous sellers. Suppose that the reason “did not like”, “ugly”, “does not fit in style” and other personal assessments of the product is inadequate. Also, the delivery is not always long - the fault of the selling party: often problems arise at the Russian post office (the goods may be lost, go "to the wrong place", etc.). In this case, the fault lies only with our mail.

How to deal with deception

With numerous complaints, the administration of the aliexpress site blocks the seller and does not give him the opportunity to work further, however, not all buyers can leave feedback on the site for various reasons.

In this section, you are offered the most objective blacklist of sellers on aliexpress. In addition, you yourself can contribute to the "cleansing" of unscrupulous sellers and scammers, not forgetting to indicate a good reason.