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msi laptop screen does not turn on. Black screen when laptop is turned on

Welcome to the blog! Today I will tell you what to do if the laptop does not turn on, you see a black screen, the coolers are working and the indicators are on. It turns out that the laptop itself is loaded, but only the screen works. I bring my rating Top 5 laptop black screen reasons based on personal experience. This top is suitable for laptops from Asus, Acer, HP, Lenovo, Toshiba, Dell, MSI, Samsung and others.

Reason 1 - Switching display mode

If you have an old laptop, then the backlights fail over time. They need to be replaced with new ones of the same or modern . Fortunately, now such a laptop or monitor is sold in abundance.

If only the backlight inverter failed, then they can be found on and . Malfunctions of lamps, LEDs and the inverter are usually found by external inspection and less often by a dial tone.

Reason 3 - video card overheating

When the laptop boots up, but the black screen does not turn on, we can also sin on overheating and video card malfunctions. In laptops, video cards are implemented in two ways - they are built into the processor or into the south bridge, or as a discrete video card that connects to a separate Mini PCI-e slot. Most often they fail due to a decrease in the efficiency of the cooling system clogged with dust. Also, the reason may be the deterioration of the properties of the thermal interface - or.

Diagnostics of such a malfunction in the service is usually carried out using notebook or a known-good processor or graphics card. At home, you can only focus on signals from the BIOS, if any.

When you have an integrated video card in the southbridge or in the processor, the malfunction can be identified by excessive heating. Reballing The southbridge or chip built into the motherboard used to be a frequent occurrence and just a disaster for Acer, MSI and even ASUS laptops. Currently, this problem has been almost eliminated by manufacturers, with the exception of defective batches of electronics.

Reason 4 - Black Screen and BIOS Issues

When the laptop does not turn on and it is clearly visible that the black screen is on, and the video card is working, there may be problems with loading BIOS commands. Often this is due to a dead battery or BIOS glitches. To start reset BIOS by closing the Clear BIOS pins or remove the battery (often this) and close the contacts to which it was connected. Sometimes they put a battery in laptops, but they also lose capacity over time. After resetting the BIOS, you may have to set it up again. Most of the time the default settings work.

If the circuit for generating secondary supply voltages can still be repaired by replacing transistors and drivers, then burnout of tracks and chips of the board are a direct way to

MSI laptop screen not working? What measures to take in this case? First of all, you should connect the laptop to the monitor and check whether the image appeared on the external monitor or not. If it appeared, then, most likely, the laptop matrix or cable has become unusable. If not, the failure lies in the hardware itself. And here it is already necessary to consider several options.

  1. Problems may arise when opening and closing the lid. If suddenly you notice that the display turns off when closed, then goes into sleep mode, and turns on during the opening, this already indicates that the reason should be sought in the power button itself. It very often suffers from moisture or dirt getting inside, as a result of which it sticks. The button is most often located in the upper corner, on the panel where the monitor is located, or at the place where the cover snaps into place. If it is damaged, it will be necessary to make a quality replacement.
  2. If MSI shows, but there is no backlight, this means that the inverter itself or the backlight is faulty. These two components are responsible for the backlight of the laptop. We will inspect the equipment and say whether the inverter can be repaired or not. Most often, you have to completely change the inverter or backlight.
  3. If the matrix is ​​black, while there is or is no backlight on the sides, several options must be considered, since the iron itself is damaged:
  • In 80%, it does not show the display if the video chip becomes unusable. As a rule, this happens as a result of overheating.
  • 5% if monitor stopped working, this may mean that the memory module, power supply, or some other component is not working. Everything needs to be checked.
  • At 10%, other problems may arise. It will be possible to determine the breakdown only after we carry out a complete diagnosis in the telemama service.

MSI laptop display won't turn on

If the MSI laptop is loaded and everything freezes.

  1. Naturally, this may indicate that the problem is in the hard drive itself.
  2. An error may also occur on the hard drive.

Nevertheless, malfunctions most often occur as a result of some kind of mechanical damage. It is not always possible to immediately determine the cause of the breakdown. That is why the specialists of our service center first of all carry out a complete diagnosis. We will repair MSI CR/CX, G-series, FX/FR, Wind Top and Wind anyway.


Seize the moment: 2 weeks left before the end of the promotion!
Seasonal discount 40-70%
the name of detail The cost of components in rubles. Installation cost
(repair) in rub.
Order service

Warranty 1 year
Call or click Average matrix price 4500 3950 rub. 900
2900 900
1500 900
1900 900
900 900
1100 900
Battery replacement 1800 900
from 900 (your choice and depending on performance) 900
1990
Southbridge replacement from 800-2900 (depending on laptop model) 1990
from 900-2900 (depending on laptop model) 1990
900 900
900 900
1100 900

MSI laptop did not turn on how to turn it on - this question is asked by millions of users of popular laptops from MSI. It's not a secret for anyone that a computer in a person's life has occupied a certain niche, like a smartphone and other gadgets.

First of all, it unites all these wonderful technical developments and is a very important factor, at the moment in a person's life, is the Internet. It is the World Wide Web that we use most often on our PCs.

Turning to the specifics, the trend is no longer a PC with screens, a system unit, a separate keyboard and other accessories. Popular now are laptops that have occupied their niche and have already taken the lead in the PC niche.

Many are still interested in the question: which laptop to choose and which are the best in terms of quality, price, performance?

In fact, the market for computers, or rather laptops, is so saturated that choosing a good laptop is not a very difficult problem, but now we will do some specifics on laptops from MSI and discuss the problems that the owner of this equipment sometimes has to face.

MSI laptops can rightfully be called one of the most popular gaming laptops, because the company's policy, in the modern world, is set to release powerful machines that will pull the best games at high resolutions.

As we all know that every technique has its own limit, and if you do not take care of the laptop, then there are problems with it that need to be addressed. One of these problems is that the MSI laptop does not turn on, and you are wondering how to start it. There are several reasons associated with not starting the PC, and further, we will list them:

  • The first and most popular reason is that there may be problems with the charger, and your computer is tritely discharged;
  • The second reason is problems with the connectors that can lead to this problem;
  • Third, there are problems with the BIOS, or its damage;
  • The extreme reason is problems with microcircuits and bridges that wear out over time.

There are more specific cases where the MSI laptop won't turn on and the lights don't light up, or you wonder: Why won't the MSI laptop turn on with a black screen?

In the cases listed earlier, you can more specifically understand the cause of the breakdown and what actions need to be taken next. If, nevertheless, the laptop does not react, and the lights do not light up, then we can say with certainty that the problem is with the power supply, or with the power cable, which could break and you won’t see the place of the break.

And if you have a black screen and a laptop that does not work, then this is probably a hardware problem and it is very difficult to fix it if you are not a hardware specialist.

The solution to all the above problems associated with not starting an MSI laptop is a service center. It is in the computer workshop that they will carry out more precise diagnostics and finally fix the breakdowns in which your laptop fails, because if you try to fix them yourself, you can only worsen the situation and finally break the laptop.

You press the power button, you hear the sounds of the cooling system, the indicators are on, but instead of the usual picture you see black screen on msi laptop. Most often, this indicates three possible problems:

  • faulty video card;
  • matrix problems;
  • the matrix cable has failed.

In order to determine for yourself what became of this cause of black screen on your laptop, you need to try connecting the device via a cable via an HDMI connector to a monitor or TV. The logic here is simple:

  • If you see a picture on a third-party external device, then the problem is in the matrix or its cable;
  • Otherwise, the problem is in the video card.

Services may be needed

Causes of the problem

There are a number of other reasons why a black screen may occur on MSI equipment. In fact, there are quite a few of them, and they happen quite rarely. Nevertheless, it would be useful to know about them:

  • there is no image due to a motherboard problem;
  • unsoldering chips due to overheating;
  • failure of the south or north bridge;
  • errors with RAM or hard drive;
  • operating system failure that prevents Windows from booting.

As you may have noticed, there is not always a need for repairs. In some cases, you will just have to provide service with setting up or reinstalling the OS.

What to do if the monitor has a black screen?

To find out which category of problems your problem belongs to, diagnostics on professional equipment is required. Therefore, if you see a black screen on your laptop when you turn it on, feel free to take it to our MSI service center in Moscow. We have everything you need to accurately check the device for the causes of all its diseases. So you can keep the factory warranty, and get a new one up to 12 months.

Need help?

Contact us - we will help!

Honest prices

We agree on the cost of repairs before starting work and do not face the fact of payment

Official guarantee

We support warranty service and give a guarantee of up to 12 months

Free departure of the master

Some services our masters can provide on the road home or office

Original accessories

We work with official suppliers and do not make an extra charge for spare parts

If suddenly appeared black screen on msi laptop, then, as practice shows, the cause of this behavior may be a malfunction of one or another part. When such a situation arises, we strongly recommend that you do not take rash decisions and actions. The only thing you can do yourself is to restart the computer, if nothing has changed after that, then you can’t do without the help of specialists. So, if you value the life of your MSI, then do not try to fix the problem yourself, because without special tools and the necessary skills in such work, you are unlikely to achieve the desired result.

With a problem when the image on the screen does not load, and immediately after loading the laptop a black background appears, you can always contact our service center, which is located in Moscow. We often have to deal with malfunctions of this nature.

For an experienced specialist, such a problem is not as difficult and scary as it looks. After the diagnostics, it will become clear what caused the computer display to work incorrectly. If it turns out that damage to one or another component was the reason for this, then we can always replace it in a matter of minutes, since all the necessary parts for an MSI laptop are always at hand and always at an affordable price.

If you have any problems with your laptop, please contact our telemama workshop, we are guaranteed to eliminate all malfunctions and be able to explain why the breakdown occurred. In addition, we unambiguously back up each result of our work with a long-term guarantee in all cases.

If it does not turn on, does not boot, or when booting up a black screen on an MSI laptop, then there may be the following problems:

As you can see, there are many reasons why a laptop monitor may fail, and it is not easy for an ordinary user to understand them. We are always ready to help you. Please contact us, we do all kinds of work on MSI brand models such as CR/CX, G-series, FX/FR, Wind Top and Wind and more.


Seize the moment: 2 weeks left before the end of the promotion!
Seasonal discount 40-70%
the name of detail The cost of components in rubles. Installation cost
(repair) in rub.
Order service

Warranty 1 year
Call or click Average matrix price 4500 3950 rub. 900
2900 900
1500 900
1900 900
900 900
1100 900
Battery replacement 1800 900
from 900 (your choice and depending on performance) 900
1990
Southbridge replacement from 800-2900 (depending on laptop model) 1990
from 900-2900 (depending on laptop model) 1990
900 900
900 900
1100 900