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Portal for the provision of public services. State Services Personal Account

a) access to individuals and organizations (hereinafter - applicants) to information on state and municipal services, the functions for the implementation of state control (supervision) and municipal control (hereinafter - functions) contained in the federal state information system "Federal Register of State and Municipal Services (functions) "(hereinafter referred to as the Federal Register);

b) the provision of applicants in electronic form of state and municipal services, documents (information) posted in state information systems and other information systems, in accordance with the list approved by the Government of the Russian Federation, which is carried out by the authorities and organizations with the possibility of subsequent transfer by applicants Such services and (or) documents (information) using a single portal interested authorities and organizations (on their request) in the manner established by the Ministry of Digital Development, Communications and Mass Communications of the Russian Federation;

c) accounting applicants related to the functioning of a single portal, including the opportunity for applicants to leave in electronic form a review of the quality of the provision of state and municipal services (implementation of functions), as well as providing such services to institutions (organizations);

d) the applicants' access to other information related to the provision of state and municipal services and the execution of state and municipal functions contained in state and municipal information resources, the placement in the open access of which is provided for by the legislation of the Russian Federation;

e) applicants' access to information placed in information systems in accordance with paragraph second paragraph 5 of these Regulations;

E) the possibility of electronic recording, including for submission of applications and documents necessary for obtaining state, municipal services, services provided by institutions (organizations), the execution of the state or municipal function, as well as to obtain the result of providing such a service or execution of the function (hereinafter referred to as an electronic record). The electronic record is carried out in accordance with the requirements for the integration of information systems of bodies and institutions (organizations) providing services with a single portal to ensure electronic records approved by the Ministry of Digital Development, Communications and Mass Communications of the Russian Federation, in cases where the electronic record is provided administrative regulations for the provision (execution) of the state or municipal service (functions) or the procedure for providing the service of the institution (organization);

(see text in the previous edition)

g) the implementation of administrative procedures (actions) in electronic form in the execution of public services (functions) in cases provided for by the legislation of the Russian Federation;

h) provision of services provided for by subparagraph "D" of clause 2 of the provisions on the Federal State Information System "Federal Register of State and Municipal Services (Functions), approved by the Decree of the Government of the Russian Federation of October 24, 2011 N 861" On Federal State Information Systems, providing the provision in the electronic form of state and municipal services (implementation of functions) "(hereinafter referred to as the Regulation on the Federal Register);

i) Applicants' access using a single personal account subsystem to information on the course of consideration of the application, the history of appeals to obtain state and municipal services, other services in accordance with the list of other services, information about which is posted in the federal register of state and municipal services (functions), as well as the possibility of storing the applicant received in electronic form of the results of providing such services and other documents related to the provision of such services in electronic form;

k) Applicants' access to information and information on this person, about its minor children owned by the property and the results of providing him with state and municipal services contained in the information systems of federal executive bodies, the State Corporation on Atomic Energy "Rosatom", state extrabudgetary bodies Funds, executive bodies of state authorities of the constituent entities of the Russian Federation and local governments, in cases established by federal laws, acts of the President of the Russian Federation or acts of the Government of the Russian Federation;

(l) Applicants' access to information created by state authorities, local governments and state extrabudgetary fund authorities within their powers in the manner established by the Ministry of Digital Development, Communication and Mass Communications of the Russian Federation as appropriate to the Ministry of Economic Development of the Russian Federation.

(see text in the previous edition)

2. The Ministry of Digital Development, Communication and Mass Communications of the Russian Federation is the operator of a single portal.

(see text in the previous edition)

The Ministry of Digital Development, Communications and Mass Communications of the Russian Federation is developing a single portal software.

(see text in the previous edition)

3. The Ministry of Economic Development of the Russian Federation is an authorized body for the jurisdiction of the federal registry information resource.

4. Publication of information from the register of public services (functions) provided (implemented) by federal executive bodies, government corporations, which, in accordance with federal laws, are endowed with authority on the execution of state functions and the provision of public services in the established field of activity, and state extrabudgetary fund authorities In addition to the federal registry, on a single portal is carried out by the operator of a single portal in electronic form within 1 calendar day from the date of signing them by an electronic signature of the responsible person of the authorized authority to maintain the federal registry information resource.

(see text in the previous edition)

Publication on a single portal of information from the register of public services (functions) of the constituent entities of the Russian Federation, provided (implemented) by the executive bodies of state authorities of the constituent entities of the Russian Federation, and the register of municipal services (functions) provided (implemented) by local self-government bodies that are part of the federal registry, is carried out by the operator of a single portal in electronic form within 1 calendar day from the date of the formal logical audit in accordance with the rules of the Federal State Information System "Federal Register of State and Municipal Services (Functions), approved by the Decree of the Government of the Russian Federation of October 24, 2011 . N 861.

The publication of information from the section of the federal registry containing reference information on a single portal is carried out within 1 calendar day from the date of their signing by an electronic signature of the responsible person of the federal executive body, the authority of the State Extrabudgetary Fund or an authorized executive body of the state of the constituent entity of the Russian Federation.

The publication of information from the section of the federal registry containing information about the services provided for by subparagraph "d" of clause 2 of the Federal Regulation Regulations on the Unified Portal within 1 calendar day from the date of signing by their electronic signature of the responsible person of the authorized body to conduct a federal registry information resource.

5. The list of information about state and municipal services (functions), information about the services provided for by subparagraph "d" of clause 2 of the provisions on the federal register placed on a single portal is determined in Annexes No. 1 to the Register of Federal State Information System " State and municipal services (functions) ", approved by the Decree of the Government of the Russian Federation of October 24, 2011 N 861.

(see text in the previous edition)

In addition to the indicated information, the operator of a single portal in coordination with the Ministry of Economic Development of the Russian Federation has the right to post additional information on a single portal.

5 (1). The order of applicants' access using a single portal to information and information provided for in subparagraphs "and" and "to" clause 1 of this Regulation is established by the Ministry of Digital Development, Communications and Mass Communications of the Russian Federation.

(see text in the previous edition)

6. Amendments to information on state and municipal services (functions), information about the services provided for by sub-clause "d" of clause 2 of the Federal Register Register, published on a single portal, is carried out after the application in the manner prescribed by the rules specified in paragraph 4 of this Provisions, changes to the federal register in terms of relevant state and municipal services (functions).

(see text in the previous edition)

7. To provide (fulfill) in electronic form of state and municipal services (administrative procedures (actions), documents (information) posted in state information systems and other information systems, as well as services of institutions (organizations) using a single portal are provided:

(see text in the previous edition)

a) the possibility of filing the applicant in electronic form of an application for the provision of services, documents (information), which is necessary, including to obtain a service (hereinafter referred to as a statement, documents);

(see text in the previous edition)

b) accessibility to copy and fill in the electronic form of applications and documents;

c) the possibility of receiving the applicant about the progress of the consideration of the application filed in electronic form using a single portal;

d) the possibility of obtaining the applicant the results of the provision of services in electronic form, including the possibility of storing the applicant received in electronic form of the results of the provision of state and municipal services, other services in accordance with the list of other services, information about which is posted in the federal register of state and municipal services (functions) , as well as other documents related to the provision of documents in electronic form, except when providing the results of the service in this form is prohibited by federal law;

(see text in the previous edition)

g (1)) the possibility of obtaining in the electronic form of documents (information) placed in state information systems and other information systems, with the exception of cases when the provision of documents (information) in this form is prohibited by federal law;

e) the possibility of payment by the applicant using electronic means of payment for the provision of state and municipal services, services listed in paragraph 3 of Article 1 and part 1 of article 9 of the Federal Law "On the organization of the provision of state and municipal services", and paying other payments charged in accordance with The legislation of the Russian Federation, the submission of information on payment of which is allowed using the information contained in the State Information System on state and municipal payments, unless otherwise provided by federal laws;

(see text in the previous edition)

g) the possibility of providing in the electronic form of documents and information necessary for fulfilling the authorities to execute state functions by the executive authorities of administrative procedures (actions), in cases where the implementation of such administrative procedures (actions) in electronic form is provided for by the legislation of the Russian Federation.

7 (1). The procedure for the integration of a single portal with information systems providing the provision of state and municipal services, including regional portals of state and municipal services, official sites of federal executive bodies, state extrabudgetary funds and executive bodies of the constituent entities of the Russian Federation, in order to implement on a single portal Opportunities to receive information on the progress of the application, as well as the possibility of obtaining access to information on the history of appeals to obtain state and municipal services using information systems that ensure the provision of state and municipal services, including regional portals of state and municipal services, official sites of federal bodies Executive and executive authorities of the constituent entities of the Russian Federation, is established by the Ministry of Digital Development, Communications and Mass Communications Russian Federation.

(see text in the previous edition)

7 (2). The applicant provides access to the use of a single personal account subsystem to information on the course of consideration of the application and the history of appeals to obtain state and municipal services, as well as other services in accordance with the list of other services whose information is posted in the federal register of state and municipal services (functions ), when applying for federal executive bodies, state extrabudgetary fund authorities, state authorities of the constituent entities of the Russian Federation, local government and multifunctional centers for the provision of state and municipal services. This access is ensured in relation to state and municipal services, for which, in accordance with the Decree of the Government of the Russian Federation of March 26, 2016, N 236 "On the requirements for the provision in electronic form of state and municipal services" provides for the possibility of submitting an application in electronic form.

8. The single portal operator is not responsible for the impossibility of providing state or municipal services in electronic form of good quality, if it is caused by the limitations of the software or technical means used by the applicant to access a single portal and receiving services in electronic form.

9. The provision of state and municipal services, services provided for by the sub-clause "d" of clause 2 of the Federal Regulation Regulations, using a single portal is carried out in respect of the applicants who have passed the procedure for registration and authorization using the United States Government Decree of June 8, 2011 n 451 of the Federal State Information System "Unified Identification System and Infrastructure Authentication System, which ensures the information and technological interaction of information systems used to provide state and municipal services in electronic form.

(see text in the previous edition)

(see text in the previous edition)

9 (1). Access using a single portal to information specified in subparagraph "D" of paragraph 1 of this provision, which is confidential, is carried out in respect of the applicants undergoing the procedure for registration and authorization using a unified identification system and authentication specified in paragraph 9 of this Regulation, either the applicants undergoing the registration procedure on a single portal.

9 (2). Registration on a single portal is carried out using mobile radio telephone devices based on the applicant's information provided by the subscriber number of the device of mobile radiotelephone. When registering the applicant on a single portal, making information about the applicant in the register of individuals of a unified identification system and authentication specified in

The "State Service" portal began working back in 2009. The resource is designed to provide public and municipal services in electronic form. Recently, the popularity of the portal has significantly increased and the cause of this is the huge functionality of the site. On the Public Services portal, individuals and legal entities will be able to freely familiarize themselves with reference information on the procedure for providing public services, including in electronic form. The portal has a fairly large list of functions, most of which significantly simplify the life of the population. Already, more than 300 services are available on the site, while the list of features is regularly replenished.

Managing most services is carried out through. To access a wide range of public services in electronic form, you need to register and confirm your account. We told in a separate article. As part of this review, we will tell you what the state service portal is what it can be useful and how to use it.

  • Important
  • Citizens, companies, entrepreneurs and guests of Russia can take advantage of the portal functions.

Possibilities of the portal "State services"


Surely, you ended up on this page in order to find out how public service can be useful for you. In principle, the portal will be useful for each person, because practically we all use various state and municipal services. On the website of the State Service you can not only familiarize yourself with the detailed description of a particular service, but also use them. For example, you can apply to the registry office, order a certificate of family composition, get an extract from the USRP, etc. The resource really has a great range of features and can be very useful for you.

The main functions of the "State Service" portal:

  • Record to the doctor;
  • Replacing the passport of a citizen of the Russian Federation;
  • Obtaining a passport of a new sample;
  • Notice of the status account in the FIU;
  • Registration of vehicles;
  • Registration of citizens;
  • Obtaining and replacing a driver's license;
  • Payment of taxes, state duty, housing and communal services and other services.

This is not all the functions of the "State Service" portal. With a complete list of services you can find on the official website. As for the process of obtaining a particular service through an information portal, then the corresponding instructions can be found on our website. You can also ask your question to us in the comments or contact the Public Services portal support.

How to use the portal "Public Services"


Perhaps everyone obviously, the site of public services has a huge range of services. Thanks to the portal, you can not only get this or that service is remotely, but also to make an offer at a convenient time for you. This will avoid the loss of time to wait the queue. For example, you can, at the reception to the doctor, apply to the registry office, etc. Of course, not all services can be provided through the site. For example, if you need to replace your passport or arrange a car, you still have to personally visit the relevant instances. However, this does not mean that it is impossible or to get a passport. You will be able to leave a request for the necessary service, and after going to the appointed time for the service..

As for directly receiving a particular service through the "State Service" portal, there should be no problems here. To help you detailed instructions that you can find on our website. The main problem with which you may encounter is the lack of a confirmed account. As noted earlier, most of the portal functions are not available if the user has not confirmed its account. We considered the procedure and confirmation of the account in detail in individual articles, so only the main aspects will be paid here.

Registration on the Public Services portal looks like this:

  1. Filling the registration form;
  2. Confirmation of personal data (creating a standard account);
  3. Personal confirmation (creating a confirmed account).

If you plan to start an account on the "State Service" website, we recommend that you use the detailed instructions given on our website (links are above). This review on this note we will end. We hope you understand what the "state service" portal is and what it can be useful for you. The benefits of the resource are obvious, especially if you often use government services and value your time.

Before you start using public services via the Internet without leaving home and not spending time in queues, you need to register on the portal of Gosuslugi.ru. The process of creating an account will consider step by step below, paying each stage of registration a separate attention.

On the portal there are several levels of accounts: simplified, standard and confirmed. A set of services available for receipt depends on the level of the account. For the full use of the portal and receive services, such as registration of a passport, you need to start a simplified account, then enter and send personal data to check, and then confirm the identity with one of several ways.

Registration instructions and confirmation of public service account

What do you need to register on the portal of public services?

  • mobile phone or email;
  • passport details;
  • insurance certificate of compulsory pension insurance (SNILS number).

Go to public services.ru (official website) and click on the button "Register". The registration form is located on the page https://esia.gosuslugi.ru/registration/.

Registration of a simplified account

At this stage you need to fill 3 fields: surname, name, mobile number, or email address.

Correctly fill out the form and click "Register". After that, confirm the mobile phone number or email.

If you specify a mobile number, on the next page in the field "Confirmation code" Enter a combination of numbers sent to you as an SMS message. Then press the "Continue" button. If the code is specified correctly and the system confirmed the phone number, you must come up with a password on the next page and enter it twice. Be careful, this password will be used to enter into, so it is not recommended to use simple combinations of numbers or letters.
If you specify an email address when registering, instead of a mobile phone number, you will need to follow the link from the letter sent by the system to the electronic box. Then you also set a password to enter.

check in simplified Account Completed! Now you can use a limited number of public services, a person's confirmation for which is not required, as well as receive a reference and information services. In order for you to fully use the portal, you need to fill out personal information and confirm the person, thereby increasing the account level. This will be discussed below.


Registration of a standard account. Enter personal data

After notification of successfully completed registration, the system will redirect you to the form of filling out personal data. It includes the passport details and the SNILS number. These documents must be prepared in advance. After entering personal data and their checks, the account level will rise to the standard and you will have more opportunities to receive services on the portal.


You will need a passport and the SNILS number (see photo).


Personal data should be filled carefully and carefully. After that, you need to send them to automatic check by clicking the "Save" button.

If you do not fill out information about yourself and go to the Personal Data page of Esia, you will see information that you have a simplified account, offer Fill out the profile and description of the advantages of a confirmed account. Thanks to her, you can use all the services presented on the portal, including to issue.
Enter the basic information to obtain a standard account, you can click on the "Fill Profile" button.


Checking entered data

After filling out the form at the previous stage, the specified personal data is sent to automatic verification to the Pension Fund of the Russian Federation and the Ministry of Internal Affairs.


The system then will try to find your INN in the registers of the Federal Tax Service of Russia.


With the results of the check, you can get acquainted in a few minutes. In special cases, it can take more than a day, but it rarely happens. After this procedure is completed successfully, a notification is sent to a mobile phone or to the email address, as well as the corresponding status will appear on the site.


Now you have standard account And you can take advantage of a limited service set, for example, "Record to the doctor" and "Car registration".

Personality confirmation for public services

To fully use government services via the Internet, you need to have confirmed account. On the portal there are 3 ways to confirm the personality: personal visits to the nearest service center (separation of the Federal Migration Service of Russia, MFC of Russia, Customer Service Center OJSC Rostelecom, and others); Internet bank Sberbank, Tinkoff Bank or Post-Bank; Entering the personal code of confirmation received from the registered letter from the official website of the State Service.

Personal access to user service center

This method involves visiting a specialized service center. Such may be MFC, office of Russian Post, Pension Fund, Department of the Ministry of Internal Affairs of Russia, Rostelecom office, Department of the Bank, etc. Confirm the personality in this way you can is free At any time, simply by visiting the center from the list offered on the website of the State Service. You will need to present a document that was specified at the Personal Data Input Stage (Citizen Passport of the Russian Federation or other) and SNILS.


Sberbank Online


Post-Bank


Ordered letter

Reaffirming the personality in this way, you will not be able to access the personal account of the taxpayer on the portal Nalog.ru.

In this case, the identity confirmation code will be sent to the mailing address you specified. An example of such a letter and its contents you can see below. The code is sent by registered mail, that is, in the mailbox you will receive a notice for its receipt in the Russian Post Office. There will be necessary to present a document certifying the identity and notice. The average time of delivery of the letter is about 2 weeks from the date of dispatch.


Enter the address to which the letter must be delivered and click the "Order" button.


After receiving the code in this way, you need to enter it into a special field on the main page of personal data of your personal account:

After some time (usually on the next day) after sending a letter with the code, a free service check service will be available for you on the Russian post office (tracking).

The path of the letter on the website of the Russian Post looks like this:

A letter with confirmation code came in 4 days

There is also a way to confirm the person using the electronic signature or universal electronic map.


Result after confirmation of personality


If the identity confirmation code is entered and successfully verified, all services on the portal will be available, and the confirmed account will appear on the Personal Account page. The SMS will also come to the successful completion of the procedure. Congratulations!

To start using the services via the Internet after confirmation, exit the personal account and log in to your account again.

Finally

Successful work with the portal "State services"!

The official website of www.gosuslugi.ru makes it possible for individuals and legal entities to fulfill a successful entrance to the Personal Cabinet of the Russian Federation. You can enter the portal by the 11-digit mobile phone number, or using the individual personal account insurance number and the password, which was specified during registration.

Enter personal account for individuals It is possible by reference above this article located under the logo. If for some reason you can not log in - read the instructions below.

If you do not have an account, you can register it using the instruction on the link: Registration on the site. Especially for you, we have prepared detailed instructions for registering a personal profile on the public service website.

Forget about huge queues in urban hospitals, housing and communal services, passport desks, traffic police and other government agencies - now everything has become much easier and more convenient. No need to stand in the queues - you can do everything online. Just get a personal account on the official website of the State Service.ru, enter and use it without any restrictions.

Personal account Gosuslugi.ru

To enter your personal account, you need to go to a special page for authorization https://esia.gosuslugi.ru/ And enter all the necessary information.

Also for quick login, you can use the button. "Login to Personal Account"which is above this article.

After successful input, you will be redirected to the main page of the profile, where you can manage information, choose, use and order the necessary public services.

Among the main partitions of the site, you can note the most popular:

  • Reception to the doctor; - sign up for reception to the doctor online, right from the page of your profile.
  • Sign up in MFC - provide information that soon you intend to visit the multifunctional center for the provision of state and municipal services.
  • Traffic police - provide information to the authorities of the traffic police that you need to order the necessary documents, make registration actions with a motor vehicle, pay for state duty.
  • Pay fines - Pay administrative fines from your personal account online, from your bank card or with electronic wallets.
  • Sign up to the Pension Fund - go to the Special Page and stand in the queue in the FIU through the site.
  • State duty - payment of any government duties with a discount of 30%.
  • Apply to the registry office - the official submission of an application to the registry office through civil servants.
  • Arrange the passport - fill in all the necessary documents for the rapid and convenient receipt of a foreign passport of a citizen of the Russian Federation. You can also arrange a passport for your children.
  • An electronic diary of the student - this service gives parents an excellent opportunity to follow the performance of his child-schoolboy, for the general state of the school, read comments on online teachers.
  • Bringing Inn Online - Learn your taxpayer identification number by passport number.
  • Arrange the Osago - you have the opportunity to fill in documents online directly from the personal account for compulsory insurance of civil liability of vehicle owners.

The directory of the State Service portal offers a variety of services for citizens online. All you have left to do is choose the most suitable category from the list, or to use the search, after which you can safely sign up for the reception to the doctor, pay for fines or state duty, order certificates or documents for different cases and places.

Users with a confirmed account will be able to receive almost all available services through the official website of the State Service.

How to enter your personal account for individuals

Individuals can enter the Cabinet in public services in three main ways:

  • By mobile phone number
  • By SNILS
  • With the help of electronic signature (this method is more often used by legal entities)

Read more about these login methods below.

How to enter the Personal Cabinet of the State Service by phone number

If you need to enter the user profile using the phone number, then you just just go to the main page to enter, click on the "Phone or Mail" tab, enter your number in any format and password, click on the "Login" button.

After successful authorization, you will get into my account where you can read notifications, check the status of public services ordered, choose the necessary service for order, perform any other actions with your personal page on the official website of the portal.

How to enter the Cabinet of the State Service on SNILS

More specified in the image below.

How to log in with electronic signature

There is an opportunity to enter the personal account in public services, including using an electronic signature (if you already have it). To do this, follow the link "Log in with the electronic signature", then you will be prompted to connect a carrier with a recorded electronic identifier to a PC. When you do this, click Finish.

What if you forgot your password?

If you have a password from a personal account, you can restore it by clicking on the "Forgot password?" Button, which is under the "Login" button on the main page of the authorization, or using the reference. You can get a new password in two ways: using a mobile phone or mail, or with the help of the SNILS number.

    Restore access to the personal account using the phone. In a special window, enter the mobile number and click the "Find" button. In the case of a successful response from the State Service website, you will go to the next step where you need to enter the SNILS number. Enter 11 Significant ID and click on the "Find" button. After the search, there will be automatic redirection to the next step.

Sometimes the system may require confirm that you are not a robot, with the help of Captcha pictures from Google

  • The SMS message will come to the mobile phone number - code to restore access to account. Enter the code into a special input field, come up with a new password for a personal account that will not be easily remembered, since your account can hack and get all the information about you.

Please note that the system has minimal pair complexity requirements, it must contain uppercase and uppercase letters, numbers, special characters (for example, "!")

  • Use a special generator to create a complex combination of numbers and letters. Click on the "Create" button. In case of proper filling of all data, you will be automatically redirected to your profile.
  • Password recovery with mail or reduss is no different from the first method - just follow the instructions on the recovery page available to the office and you will definitely get log in and use all the services of the portal.

Sections of personal cabinet

1. Notifications

Entering into your office on the portal, the user can immediately see if there are any important notifications. If they are, then their quantity will be highlighted with a red mug with a number inside. By clicking on this tab, you can go directly to the notification page. So you do not miss an unpaid fine, tax or judicial debt. The big advantage of the state service portal is that debt can not only be found, but also pay directly on the site, bypassing the queue and saving a lot of time.

  • If you are actively using civil servants and you have many different operations, you can quickly find the necessary, sorting them by type "payment", "statement", "Chernovik".

  • You can also find the necessary search operation. Start in the search bar, type the text and the system will issue results.

2. Documents

In the Documents tab, you can add data from various documents to be able to obtain a greater number of public services without need to enter data every time.

3. Payment cards

In the tab "Payment cards" are plastic card data, if they have been saved when making payment on "state services"

4. Settings

The "Settings" tab allows you to manage notifications about the status of your services ordered, payments, calls to support service, etc. Check the ticks opposite those notifications that you would like to receive. Notifications can come to the email box and on the smartphone screen (for this it should be installed the "State Service" application). Also in the "Settings" tab, you have the opportunity to connect custom-made letters from government agencies directly to the personal account at public services (service "Lord")

Security Setup

From the "Settings" tab of the Personal Cabinet you can go to the Security section.

Here you have the opportunity:

  • change the password access to the portal;
  • ask a control question to restore access;
  • connect two-step authorization (after entering the login and password, the code comes to the phone that you need to additionally confirm the input);
  • set up an e-signature entry;
  • change avatar;
  • delete your account on "public services"

State services - This is a unique portal of public services in Russia. Millions of users use them every day and successfully get what they came.

The site is designed to help individuals and legal entities to be able to receive services provided. A variety of portal services does not cease to amaze. At the beginning of 2018, people had admission to 4000 services and, every year their number is growing continuously. The website of the State Service has both a version for a personal computer and an adapted mobile version, which makes the use of the portal convenient from any device. At any day convenient for you, you can go under your data, choose the service of interest and fill out the application form for applying. After a while you will receive a notice of consideration or service.

For no first year, the single portal of state services of the Russian Federation Gosuslugi.ru provides citizens with a convenient opportunity to solve household, family and business issues in electronic form. The creation of an ECIA account on the official website and the entrance to the Personal Cabinet of the Russian Federation allows to submit an application for certain state-owned, municipal and urban services online via the Internet, without having to additionally contact territorial offices and spend time in the queues.


In this article, we will tell you in detail how to enter the Personal Cabinet of the state service to a registered physical person and how to apply to technical support in the event of difficulties.

After registering on the portal and confirm the person, you can go to the site from the main page or for a direct link https://lk.gosuslugi.ru. Entrance to public services through login and password is carried out using the ESIA - a unified system of identification and authentication. This is a convenient single service to gain access to online resources of state and commercial organizations, without having to register separately on their sites.

The ECIA account is created for each registered user of the State Portal, which has confirmed its identity. To authorize using this system, you will need a login and password obtained when creating an account. To log in as a login, use your phone or email address (email).

For the convenience of citizens, alternative options are provided:

  • through SNILS;
  • using an electronic signature.

By phone number

The easiest way to use the mobile phone is the most popular method among the population. And it is not surprising, because we are usually remembering your mobile. Its input will not take much time. Moreover, if you have previously used the portal, then, most likely, the system will automatically substitute your login to the form of authorization.

Before entering the password, check the correctness of the login. If it does not match yours, click on the "Other User" link and specify the correct one. This is especially true if the computer uses several family members.

If the number has not been determined automatically or determined incorrectly, enter the one that you specified during registration in the appropriate authorization form field. Please note the number should begin with +7 (for Russian cellular providers), and not from the eight. Then enter the password and click on the "Login" button.

Through SNILS.

If you already have a standard or confirmed account, then you can go to the portal using an individual personal insurance number instead of login. To do this, switch to the appropriate tab by clicking on the link "SNILS"

Log in to state services on SNILS is impossible if you have a simplified account. In this case, we advise you to log in with the phone or email address, and then specify the document on the document in the settings and wait for checking the changes to the relevant office. After successful checking, you can use this method for connecting to public services.

If you are going to use the service portal service Personal Cabinet from an unfamiliar computer or device, do not forget to check the box in a foreign computer.

What if you can't go?

Log in to public services to a registered user will not be a lot of work - the main thing is not to forget the login and password specified when creating an account. Nevertheless, there are situations where additional advice of the technical specialist is required. If the authorization has difficulty or errors, you need to contact the support service:

  • by calling 8 800 100-70-10 (for free in the Russian Federation)
  • +7 495 727-47-47 for calls from abroad (according to operator tariffs)
  • for calls from mobile, it is recommended to call a short number (for free in the Russian Federation)
  • send a message to email address [Email Protected]

If you have not previously used the stateport, you do not have a login and password and you are just going to register, then use the software instructions.

Setup and Opportunity Overview

If everything went successfully, you can proceed to setting up, adding personal data and directly to obtain the necessary services in electronic form.

On the main page there are all useful information and references to the most frequently used functionality.

State services for legal entities

To add IP, LLC or a company with a different form of business to the portal and activation of a personal account for legal entities, you need to have a confirmed individual account account that has the right to act on behalf of the organization (director or other representative of the Company with relevant rights), i.e. Pre-pass the registration procedure and verification of personal data.

If the company's authorized representative exists an electronic signature, in the certificate of the verification key of which personal data is indicated (FULL NAME and SNILS), then this EP can be used to confirm the personality of the individual and registration of the relevant legal entity. To do this, you will need to establish a special program - plugin.

The legal entity can also use a number of services via the Internet, for example:

  • submission of documents on the payment of insurance premiums;
  • registration of permission to transport heavy cargo;
  • confirmation of the type of activity in the FSS;
  • payment of traffic police fines;
  • issuance of sanitary and epidemiological conclusions;
  • and other services.

You can also add an organization from the already existing izlitsa account. To do this, go to view all personal information in the "Personal Information" section.