What to do if the printer does not print black paint. Ambulance: What to do if the printer stopped printing? Printers with a stationary print head installed

The article discusses typical cases of printer failure or MFP to print with just. Separately disassembled options for inkjet and laser devices.

Inkjet cartridges must be as small as possible outside the printer and without ink, as this can lead to drying the printer's print head and expensive repairs. If the inkjet printer does not print for a long time, then it dries the print head and the elements of the drain of waste ink.

If you have an inkjet printer, then you need to understand where the print head is located. Look at the bottom of the cartridge, if you see one or two straight lines with dunes - this means that the print head in the cartridge; If there is no lines, the print head in the printer.

HP and Canon inkjet printers printing head on cartridge

For inkjet printing devices HP (Hewlett Packard) and Canon with a print head on the cartridge are possible three options, why the printer refuses to print.

1. I dried the print head. In this case, the cartridge needs to be replaced, but for particularly "calculating" users we can advise "to tweak" it using a wipe fluid that can be purchased in our store or with distilled water. The cartridge is necessary to put the print head on the food napkin, richly moistened with a dumping liquid and leave in this position for a couple of hours. During this time, the ink is possible dissolved, and the napkin absorbs them into itself. This procedure can be carried out only for black cartridges, in the ink color cartridges can be mixed.

2. The chip in the cartridge says the printer that the ink is over. In this case, the printer:

HP will report that the "cartridge is empty" or "not the original HP cartridge" is installed ", in this case you need to agree to the use of the cartridge, this is done at the printer itself, if it has a screen and buttons, or in the pop-up message driver on the device on the computer.

Canon reports an error of the cartridge or that the cartridge is empty to continue the print must be disabled "Ink Control" on the printer. This is done like this:

new Cartridges Canon PG-510 / PG-440 / PG-426 - Press" OK " In all dialog boxes in the printer menu, a message appears in the last window. You need to press the paper broach button for a few seconds, do it.- all, the ink counter is disabled;
the remaining cartridges- In the printer settings on a computer or the "Resume / Stop" button on the device itself, it looks like a triangle in a circle and most often red, it is necessary to hold it for 5-10 seconds and the error will be reset.

3. The cartridge does not see the printer. You only inserted a refilled cartridge in the printer, and it still says "Insert the cartridge" and re-reinstall the cartridge does not help you. So the chip on the cartridge stopped working in connection with the limited cycle of rewriting cells in its memory. In this case, you will help a new cartridge that.

HP and Canon inkjet printers, print head in printer

Actual, too, as for the print head cartridges, the difference is that the head is in the printer and replacing the cartridge to continue working on the printer will not help, only replacing or repairing the printer print head. Such works in most cases can only be made in the service center.

Epson jet printers

On the old models of cartridges, the chip is missing or discharged by the programmer in our office while refueling. New models of cartridges, where the chip is not flashed, we do not refuel.

In this regard, the Epson printers are most often not printed due to the dried printhead, or due to the "overflow" of any internal counter. In any case, urgent delivery of the device for diagnosing and repairing to our office to avoid exacerbation of the situation.

Xerox and Samsung Laser Printers

Most cartridges have a chip by which the device tracks the meter tracks how much toner is spent and the cartridge has not ended, the same chip and blocks the work of the printer when a certain value is reached. In order for you to use the cartridge after it is over, you need a chip firmware on the cartridge or the printer itself. For stitched printers, there is an instruction on resetting a page meter.

The firmware of the cartridge chip differs from the printer firmware by the fact that:
- the chip needs to be flashing, or change every time you refueling, which significantly increases the cost of refueling;
- The printer firmware is made only once, then you will be able to reset the cartridge counter and refuel it when the toner truly will not be enough when printing, it can be seen on the pale printing or the presence of white vertical strips.

Laser Brother Printers

The cartridge does not print, the device writes "Insert a new cartridge" or blinks the light bulb on the printer. On the cartridges of these models, there are flags for the reset of the toner counter, which take place every time when refilling. We want to draw attention to the fact that on the starting cartridges that are included with the printer when selling, this flag is not and put for a fee. If the checkbox has not reset the printer counter, you need to take it again. Does not help? It is possible that the optocoupler clogged to reset in the printer, or flew the spring on the sensor in the printer, in this case it is necessary to bring the printer to our office to repair.

For some MFFI models and BROTHER cartridges, there is a toner counter to reset, but it only triggers the checkbox on the cartridge - the meter reset instruction.

Panasonic KX-MB1500RU, KX-MB1520RU laser printers on KX-FAT400A7, KX-FAT410A7 cartridges

The printer model data has a pages counter and when the maximum amount is reached, give a message that the cartridge is over. The meter is discharged by the fuse located on the cartridge, after resetting the counter, the fuse is cooled and a new fuse is required for the next reset, which is installed in our office when refueling.
If the refilled cartridge does not print, then options are possible:
- The printer issues a message that the "cartridge is empty". Therefore, there is no contact with the reset fuse - you need to diagnose in our office.
- The printer issues an error message "Call service 17". The fuse did not finish, open and close the printer cover, if it does not help, press the following sequence of the buttons on the MFP:

# 9000 * 550 OK menu

The error will be reset and you can print on.

Colored laser printers

HP, Canon, Samsung, Xerox Laser Color Printers are on the Cartridge of the pages account chip, which, when you reach the maximum value of the counter blocks the printer. The chip reports that the cartridge is over and does not print further until the chip is changed.

Chips on cartridges are changing every time you refuel, if the printer reports after refueling, that the cartridge is empty, then the chip has not been changed or it is defective, in this case we change it under warranty for free.

On the HP and Canon cartridges, there are often windows window to view the toner level. If you yourself replaced the chip in an empty cartridge or installed the cartridge with a blind toner (show the cartridge slightly in front of the installation to stir the toner), then the printer can finalize the chip, that is, to immediately write down the value "empty". This is not considered a warranty case. Be careful.

For some Samsung and Xerox printers, there are firmware firmware of the device that allow you to use cartridges without chips, the toner counter there is reset automatically when the printer is turned off. Models for firmware.

Why does not print the cartridge after refueling?

So, you refrain the inkjet cartridge, inserted into the printer, and the printer either refuses to print and gives an error or prints but the sheets are empty (or the wrong color). What could be the problem and how to try to solve it?

Mainly, these problems arise from those printers HP and Canon, which have only two cartridges: black and color (three-color). This is due to the fact that the cartridge itself is the print head with the inkwell in one case. There are several "weak" seats in this system:

Print head itself, namely nozzles. These are the channels of a very small diameter. The consequence of a small diameter is fast drying during downtime, clogging by various contaminants.
Print cartridge electronics. The principle of operation of thermostrous cartridges HP and Canon implies heating ink in nozzles for "spinning" drops. Therefore, if for any reason the ink in the channel did not turn out - there is overheating of the print head and partial or complete failure of electronics and, accordingly, the entire cartridge.

Now let's try to determine the reason why the cartridge does not print and try to make it work. To begin with, we argue that ink in the cartridge you refrain and ink there is there. The inkjet cartridge device is described inside and described how to determine the correct hole for refueling.

The first thing to be done after refueling is to check whether ink is ink through the printer's nozzles.To do this, we take a refilled cartridge and a clean paper napkin. Put the napkin on a flat surface and lean the cartridge in the print part to the napkin for a few seconds, then we remove the cartridge to the side and look at us (here you need to be careful because ink can quickly increase the napkin and dying the tablecloth under the napkin, so better Something to put an inevitable napkin).

The result of these actions you can see in the table

	Partially or completely absent color	Fingerprint of a serviceable cartridge, there are all colors without skips
Black cartridge
Color cartridge

If you see clear ink strips on the napkin, one black or color triple (yellow + red + blue together) - it means the cartridge is filled and ink is well passing through the channels. This cartridge must print.

If there is no ink cart on the wipe, or it is intermittent, or (in the case of a color cartridge) of the color bands in the print not three, then there is a clear problem with the ink supply to the printhead.

There are three reasons:

1) no ink

2) Aerial plug in print head canals

3) Drying Channels Print Head

There are three options for solving the problems of the ink cartridge system:

In the case of air traffic jams - can be used to pump the cartridge and disposal of air from the printhead channels. The cartridge must be inserted into the device and with the help of an incoming syringe, pull out the air from the printhead until the ink drops appear in the syringe.
If you do not have this device and you need to print, you can try to squeeze the air from the printhead, shaking the cartridge as a mercury thermometer. When using this method, you must first unscrew the bottom print part of the cartridge with a napkin or something else in order not to spat everything around ink, and do it in the bathroom.

Drying the channels of print heads of printers can be tried to bite. There are special flushing fluids for this, for example. You can use both the submitted means, for example, well established "Mr. Muskul" of green. The problem of using the undergraduate flushing is only that it is impossible to predict the result of the reaction of the infringement liquid and the internal parts of the cartridge. Special flushing is guaranteed safety.

In general, flushing inkjet cartridges is the topic of a separate article.

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After all the procedures, your cartridge must leave on the napkin these prints.

This means that the ink feed works properly.

The cartridge leaves an imprint on the napkin but the printer still does not print, why?

1) Electrical Problems

The ink cartridge system is properly, but in order for the printer to print - the electrical system of the HP or Canon inkjet cartridge should be properly.

If after installing the charged cartridge in the carriage - the printer displays a message that the cartridge is defective or missing - you can try to remove the cartridge from the printer and gently wipe the golden electrical contacts of the cartridge with rubber eraser or alcohol (followed by drying).

It is also useful to look inside the printer into the carriage (this is where

Cartridges are installed) and check electrical contacts including there. Often, in the carriage, everything is evaporated in ink at the site of contacts - this is the cause of the non-working cartridge. You need to wipe contacts in the printer, naturally, with a power cord disconnected from the electrical network.

2) Problems of excessive cartridge refueling.

Quite often occurs this situation: after refueling the ink cartridge, when checking on the napkin, a clear imprint (either black, or a three-color) but cartridge remains does not print, or prints not all colors. The reason may be a banal oversupply ink in the foam sponge of the cartridge. The sign of such an oversight is the formation of a drop of ink from the bottom of the cartridge on the outlet holes (when you raise the cartridge - you see that the ink is selected from the cartridge). This should not be! Cartridge in the calm state should not flow!

The explanation is quite simple. When printing, the accumulated drop ink interferes prevents firing droplets on paper and can leave blots.

If all the signs of refundation are present - just throw away a little ink and achieve the cartridge from the cartridge, and after wiping the napkin, the nozzle part of the cartridge remained clean.

Important comments!

If the printer defines the cartridge, but it shows that ink on zero is not worth worrying here. The thing is that no ink level sensor in cartridge Naturally, no printer does not know that this cartridge you are refueling. You just need to not pay attention to reports about the absence of ink and quietly print.

If the cartridge is determined by the printer and gives good prints on the napkin, but when printing empty sheets come out - most likely that the cartridge is faulty by electric and do nothing with it. Buy a new cartridge, for example and refuel it on time, not allowing the print "dry" cartridge.

Bad consumables.

How to fix faults

Some users may encounter a problem when the printer is poorly typing in black, or does not print them at all. Such a malfunction can be easily solved in most cases independently, without the help of specialists.

Possible causes of malfunction

Bad consumables.

Incorrect selection of cartridges, or cartridges from different sets may incorrectly work in the printer. It swings and ink - they may be overcome quickly thickening or score nozzles.

Insufficient ink level in cartridges.

Some printer models do not work well with cartridges in which there is a small amount of ink. It is in such cases that the black color will not be completely absent, remaining pale and fuzzy on prints.

Browing the print head or ventilation openings in cartridges.

Sometimes the printer does not print black color due to bringing the print head or clogging the ventilation holes in the cartridges.

How to fix faults

It is important to carefully select compatible consumables, acquiring them from proven manufacturers, as well as prevent collaboration of cartridges from different manufacturers.

With an insufficient level of ink in cartridges, they must be fed or replaced.

The problem with the print head is most serious and requires cleaning it. To do this, you can use the hardware method by selecting the appropriate command in the printer menu. With a long, simple device will need manual clearance, which requires care and certain skills. Sometimes if the printer does not print in black, marked vestive ventilation holes. After turning off the printer, the cartridges must be removed and carefully clean them with a pin.

The reasons why printer stopped printing quite a lot. In some cases, the printing device may require serious repairs, although it happens more often that print error occurs due to small faults that can easily be eliminated independently.

All faults on which the printing device does not work can be divided into two options:

when the printer does not print at all;
when the printer prints stripes.

To begin with, we will deal with devices that do not want to print at all. Two cases are also possible here: the printer does not respond at all to the tasks of printing either "buzzing", trying to capture paper, but as a result it does not work.

Major problems preventing printing:

The printer is turned off or not connected to the computer.

It would seem that it would be ridiculous, but the most common cause facing employees of service centers is challenges with due connection of the printing device. If a laserJet Pro P1102 printer It does not work and does not respond in any way to print tasks, first, make sure that it is enabled, check the computer connection and device. Sometimes a USB cable may be damaged or just fell out of the socket. Check that the connection is correct from both sides of the cable. Try to reconnect the cable to another USB computer connector. If printing occurs via the printer connected over the network to another computer, then make sure that the PC arc is also enabled and operates.

Some printers are "warm up" before printing, especially if you need to print the PDF color file. Yes, not every printer prints one page for 12 seconds. Printing color PDF, the printer can spend 30 seconds to warm up and even more - this does not speak about its fault, and simply is a feature of a particular model.

Print Printer is incorrect.

The printer does not work further and does not respond to print tasks, although there are no problems with the connection? It is possible that the print printer is chosen incorrectly. There are several printers in Windows latest versions, and some of them have nothing to do with real devices at all. By default, as a printer can be set to "Send to OneNote 2010".

To solve the problem, it is necessary in the properties to the desired printer, such as HP Deskjet 6980, check the "Use by default" checkbox. If the checkboxes are at the points to "suspend printing" or "work autonomously", they must be removed. Next, go to the printer properties and in the "Main" tab, click "Trial Printing".

If HP Deskjet 6980 issued a trial face, you can safely print the necessary documents from Microsoft Word and PDF files. If the printer still does not work - read on.

Paper jam.

The notice of this error will appear on the monitor screen. But sometimes, after troubleshooting, HP LaserJet P1102 refuses to print Word and PDF files. Perhaps a small fragment of the sheet remained in the device, blocking his work. Open the printer cover, remove the cartridge and carefully inspect the printing mechanism from both sides for foreign objects and paper shoes. Eliminate foreign bodies, insert the cartridge back to HP LaserJet P1102 and try printing again.

In organizations where printing paper can be reused, for example, during printing from two sides of the sheet, the likelihood of jams increases significantly. If the printer does not provide an automatic duplex printing and manual paper feed is used, the printout on both sides will lead to an increase in the incidence of jams and the device failure.

Sometimes the printer cannot properly capture a leaf from the feed tray, especially if paper is used non-standard size or density. For narrow sheets, slide the right width guide to dense adjustment to the edge of the paper. In the case of printing on envelopes or dense cardboard, make sure the printer supports printing on such media.

Print jobs are queued and blocked.

When sending a large number of Word and PDF documents to print or, if you use a network printer, multiple users print queue can be blocked. Solution - Clear print queue. Open the print queue by double-clicking on the HP LaserJet P1102 printer icon and in the menu that appears, click "Clear Print Queue." If necessary, after cleaning, restart Windows and try printing the desired files. If the printer is still not printing - go to the next item.

Error in the program in which printing is carried out.

Sometimes the printer does not print files from a specific program, such as Microsoft Word or Adobe Reader. Try typing a document from OneNote or Notepad. If printing is available from other sources, the problems are associated with the selected program that you should reinstall.

Driver error.

This problem usually occurs when changing or reinstalling Windows. For new versions of the previous Canon drivers, HP LaserJet or Epson may not work. To continue working - reinstall the print driver by downloading the updated version from the manufacturer's official website:

After reinstalling, print a test page.

Cartridge malfunctions.

What to do if when printing a test page printer prints empty sheets? Ideally - install a new cartridge. The most common problem when the PC displays documents to print, and the printer prints empty sheets, is the cartridge problem. To certainly find out what is the associated problem: a cartridge or computer, you must print from the printing device menu. To do this, clamp certain buttons on the printer itself for a few seconds (the combination of buttons can be found from the instructions for the device). The report printed - Eliminate a computer malfunction. It may be necessary to reinstall Windows. Well, if the printer still gives out clean sheets - we will correct the device malfunctions.

In the canon jet printers, HP or Epson can dry the paint in nozzles. The cleaning procedure through the printer service program will solve the problem.

Go to the printer's branded utility and select the "Service" or "Service" section (from different manufacturers, the section is called in its own way). Turn the nozzle check, clean the print head, nozzle.

What if the printer does not print well?

About possible problems with the cartridge usually becomes known before the printer stops typing at all. Stripes, folding paint, spaces or a repeated sequence of black dots on printed documents should immediately alert the user. These defects themselves will not disappear, but will only become aggravated during the operation of the printed device.

Why is the printer prints pale?

When the paint or toner is ends in the cartridge, the printer starts typing pale, with dedicated white areas on one side of the page. If the printer prints stripes, displays clean sheets or visible white spontaneous areas, then you need to overcome the cartridge. Although sometimes on PDF documents, only small areas are published, which indicates the defects of the photobaban. After a long hit of light on the surface of the shaft, it can come into disrepair. Photorad is a photosensitive detail and if it is lit, it starts typing pale. The only way out is to replace.

Why printer prints strips?

If Canon printed pale, but after refueling the cartridge, the defect disappeared, then there is no reason to worry. But there are cases in which the refueling procedure can only aggravate the problem. For example, if black stripes begin to appear. After refueling the cartridge, the dark bands will be visible even more clearly. In the event of black bands from one or two sides of the page before refueling, you should conduct a cartridge recovery procedure, although its full replacement will be the best option.

Restoring the cartridge provides for the replacement of the photobraban and related parts. After multiple recovery, the cartridge is disposed of.

When using SSRCH, it is necessary to check the entire system: from cans in which paint is located before the printhead. Most often, the reason why the printer does not print, is to carry the print head or the CFCh plume after refueling. To clean the PG Canon and the loop, use regular cleanings to the full air outlet through the cartridge air valves.
After a long idle in the printhead, the inkjet printers dry out the paint and therefore it is necessary to make computer cleaning through a special utility supplied with the device. Although, even multiple cleaning does not always help clean the nozzles and dumbies, because there will have to use chemical fluids based on the ammonic alcohol (at home this is Mr. Muscul for windows). It is important for flushing PG not to use acetone or alcohol-containing means. Making a washing of PG Canon at home is quite difficult and if you are unsure of the prosperous outcome of the cleaning procedure, it is better to trust this issue a professional.

CANON malfunctions may appear after poor-quality cartridge refueling. On PDF files, you can see the remains of toner waste from both sides of the page. In this case, you must immediately stop the printer and clean the hopper of working out. Due to poor-quality cartridge refueling, you can damage the printing mechanism. Therefore, the refueling is better to do in a proven service center.
Points and risks on PDF files indicate hit in the cartridge of foreign objects or increasing toner particles on the way of promoting paper. After refueling in the cartridge, toner particles remain, the talc or paper dust and crumbs are falling into it, which lead to the damage of the printing mechanism parts. If Epson works in such loads, then in a short time it will require repair or disposal. Disassemble the cartridge and completely clean the mechanism from foreign objects, dust and dirt. Only after cleaning can run Epson again to work.