SIM card replacement rules on megaphone

Replacing the SIM card from megaphone is needed not only in the event of a chip malfunction, but also when you want to receive a stable Internet access in all networks and 3G and 4G, and from one card. It would seem that difficult in this process, but there are nuances, without which it will not be possible to implement the procedure. We will describe in detail about all the features of obtaining a new SIM.

Reasons for replacing the SIM card

The main reasons for sharing SIM:

1. The client needs an identification chip of another format. Each device works with one of the three types of SIM cards: Mini, Micro or Nano. When buying a phone, the user may encounter the incompatibility of the new device with the former SIM format and the inability to reduce the chip size: for example, the MINI format is thicker Nano, and it will simply not exit cut off the height.
2. The need to use USIM. The first letter in the presented abbreviation indicates the "versatility" of the chip, which is manifested in compatibility of equipment with modern 3G + and 4G networks. If the SIM card has no access to the Internet, it can be replaced with a new chip. Micro and Nano formats are presented to the client's choice.
3. Inoperability of the available card. If SIM has stopped working and is not registered on the network or operates with failures The user can replace the equipment to a new duplicate. Recovery is subject to not even activated cards that were sold in improper technical condition.

By note: The client can restore a lost or stolen card. In each case, the user receives a new chip, but saves the number and terms of the contract.

Rules for receiving new SIM

The issuance of the SIM card is carried out after submitting an application for replacing the existing equipment. The subscriber must come to the nearest operator's sales department and ask the consultant employee a special form. Among the rules for updating the identification chip:

1. The subscriber is obliged to confirm his identity. The identification of the client is made subject to the presentation of a passport. An employee of the company has the right to ask a few questions about the latest issues with the personal account, followed by equipment. This is necessary to further protect the subscriber from fraudsters. If the owner of the number is not able to contact the operator's representatives personally, it can issue a power of attorney for replacing the SIM card in Megaphone to a relative or friend.
2. The user can save the former number and terms of the contract. Despite the preservation of all the terms of the contract, the operator is unable to transfer to a new SIM old telephone book of the client. MegaFon has no right to dispose of the money available on the user's balance sheet, and is obliged to transfer to a new SIM card all the funds on the personal account.
3. The exchange of the SIM card is made only on the territory of the service branch. Identification equipment cannot be replaced when the user is outside the home area zone.

You can find the nearest office Megafon using the company's official website.

Equipment order online

The subscriber can use the SIM card online replacement service. To order the identification chip, fill in a special form on the official website of the operator. The questionnaire includes information such as:

• Name of the Subscriber;
• series and passport number or other applicant ID;
• actual address of residence;
• contact phone and email address.

After filling in the user profile, the representative of the nearest operator's office will contact and update additional details. Free delivery of a new identification chip is carried out during the week from the date of acceptance of the application. The accelerated order processing procedure will cost 400 rubles. After replacing the equipment, the subscriber will have to independently activate the SIM card using a mobile browser.

How much does it cost to restore the SIM card

The cost of the SIM card and services for its design is 0 rubles. With the standard periods of consideration of the application, the user will not have to pay any commission. This MegaFon policy is explained by the fact that the operator receives a remuneration for the fulfillment of its obligations under the Treaty on cellular services, and does not earn on the sale of basic equipment.

Leave an application for replacing the available SIM on a new card in any Megafon office or on the official operator's official web portal. The subscriber has the right to communicate the chip in the case of its inoperability, loss or incompatibility with the mobile device.

Instead of imprisonment - if the new sim does not renate SMS

There are several reasons for refusing to fully function. To begin with, you should check the registration card on the network. How to do it.

If the reason lies in the other, then it's time to go to the settings. All necessary actions are described.