The modem of the tele2 does not work - possible problems and their solution

To access the Internet, the hearts of users around the world have long won. Of course, they have both shortcomings and benefits. Such a convenient, compact and mobile router, like any equipment, can fail or suddenly losing communication with the network. And therefore, before answering the question, what to do if the modem of the tele2 does not work, should be dealt with for such behavior.

What is a modem

Before understanding the causes of the fault, you need to understand how this gadget works. This is a small device for communication with the provider (Internet service provider), which converts an analog signal into digital. Equipment with cable connections has the most stable connection. Mobile modems do not differ in good quality communication, although their popularity is growing every year, as they are quite accessible in the monetary version and are able to provide the Internet in places where other types of communication are impossible.

Causes of troubleshooting and their elimination

Incorrectly connected device or computer does not see equipment.

A strange reason is rare, but still happens. For example, the modem did not connect after the installation program on the PC. Therefore, if the modem of the tele2 does not work, it means that the computer does not see it. To do this, go to the Device Manager, finding it in the Start menu search box to see if it is in the list. If there is no modem, it may mean the following:

It is not connected or not fully connected.
Drivers incorrectly work or they are not installed at all.
Does not work USB connector.
No network connection.
It is faulty.

In these cases, you must try to insert a gadget to another port, restart the PC, reinstall the drivers and check the network connections settings.

Weather conditions, unstable speed and zero balance.

In case the 3G modem does not work, and the Internet access has been previously done with it, there are 3 reasons for this:

Unstable speed and quality of communication are largely dependent on both the network workload and weather conditions. Here you should wait and repeat the attempt later.
It disappeared the speed and the modem turned off, it means that the balance on the SIM card is zero or close to a minimum. It is necessary, just to replenish the score.
When problems arise with a computer, it is better to trust specialists who will test the PC diagnostics and eliminate the malfunction.

Unstable connection.

In the case when there is no possibility to call the wizard, you can try the following:

Check if there is a connection between the modem and computer or laptop.
If the connection program is displayed, but the connections do not occur, you need to determine the signal level displayed in the antenna icon.
Check the balance, if the score is replenished, but there is no Internet, contact Tele Specialist
If the speed fell, then the traffic is exceeded up to 15 or 25 GB. The problem is solved by reinstalling SIM cards and set No. 628, where the robot determines the cause and restore the former high-speed mode.

If the modem and its settings are working, but there is no Internet, you can try the following actions:

Problems with SIM card.

When Simka Tel2 does not work, the gadget ceases to determine it, so there is no connection. In this case, the following must be performed:

Turn off the device and remove the card.
Inspect it for the presence of scratches and chips.
When water gets into walk - wipe and dry.
Properly insert Sims in the modem contacts down and try to start it.
If the reason is not eliminated, you need to insert another working SIM card to determine what is the reason, in the device or on the map.
When the SIM card is "to blame", you can exchange it for free in the nearest telephone separation.

3G-modem diagnostics from Tele2

If you are at least a bit disassembled in computers, you can try to distribute your device to the Windows system. Find the equipment through the "Device Manager" by clicking "Wind + R" to enter "devmgmt.msc", and enter the parameters with the "OK" button, where to disclose the item "Modems".

If the gadget is not in the list, you need to pull out the device and insert it to the port again. If there is a flashing indicator, not still lost. You just need to reinstall the drivers. If the modem is not lit and marked with a triangle icon, it means that the driver version does not match the operating system. For example, programs are designed for 32 bits, and the computer has a 64-bit version.
If the modem is in the list, right by pressing the mouse open the "Properties" menu, "Diagnostics", "Inspacitate modem". As a result, text should appear as a list of specific readings. If it is not, then the problem is in the modem due to drivers or incompatibility with other devices.
In the "Properties" window, open the "Additional Communications Parameters" tab. The initialization string must be empty or correct for the provider of the tele2.
If the modem survey diagnoses the device, check the network connection settings. Select the Wind + R keys and in the "NCPA.CPL" and "OK" window appeared (for Windows7 open the "Network Management Center" and "Adapter Properties"). Then, to find the desired device and rightly press the "Properties", "General", where the checkbox should be standing on the desired connection. In the "Network" tab, the TCP / IP protocol must be the "Properties" and press "properties" (communication is automatically connected). If everything is true, the Internet should appear.

As a result, all of the above actions should help. But there is a chance that the problem is not solved without technical support of a specialist. In this case, there are two options: you can call wizards or contact Tele2 (611).