Tele Support Service2: Free Phone

Telecommunication companies, including tele2, are trying to maximally facilitate subscribers to obtain consultations and practical assistance in situations with the emergence of communication problems, tariffing, service connectivity, etc. To this end, the state of providers provides for individual structure of technical support, whose specialists directly contact users or processed their correspondence and give address answers.

Unfortunately, not all subscribers know how to contact Tele2's reference service in various ways, in order to obtain professional care, regardless of the coupling of communication channels. Online Assistant Tariff-Online.ru will tell about all the options for dialing to the telephone support service by phone from a mobile or urban room, while within the home region or roaming. We will also touch on the question of alternative communication methods so that you can choose the most comfortable way to communicate.

Call from Mobile Tele2

The standard and most popular dial algorithm in the 24-hour subscriber support service is a direct call from the mobile phone number2. To contact the operator, you need to use the service number 0611.

The call is absolutely free and accessible to subscribers of all regions.

The voice menu provides the ability to receive information and solve many issues of communication in automatic mode. If the subscriber is not necessary in the additional use of the service features, you can directly connect to the operator by pressing the "0" button (zero) after receiving the call. Technical support services are available on the short telephone number of 8800.

Call from urban numbers and phone numbers of other operators

For free calls to the Call Center of Tele2 from the city phone or the number of any cellular provider there is a single number 8 800 555 06 11. It is necessary to wait for the end of the service information message, followed by a connection with a specialist of the provider.

There is also an opportunity to communicate with the reference service through individual regional numbers. Please note that the pricing rates for each subscriber and comply with the conditions for using the connected tariff plan.

Telephone lines on uniform free rooms 0611 and 8 800 555 06 11 are often overloaded, because of which the subscriber has to spend a lot of time at a dialing to a specialist. Local service numbers "hotline" are more preferable, despite the fact that the calls are paid.

For Tele2 subscribers from different regions of Russia, the following information will be useful.

See technical support numbers in other regions of Russia.

Communication with the operator in roaming

If the user is in international roaming, the telephone numbers described above cannot be applied to communicate with the operator. In order to promptly get in foreign trips to consult or practical assistance to a provider specialist, Tele2 subscriber need to use a separate free number +7 951 520 06 11

For national roaming, the same technical support number is used in format 8 951 520 06 11.

Alternative Methods Communication with the Operator

In addition to telephone communications, you can get the help of the operator and using other resources. The direct textual channel is implemented in the online self-service service. The same features are available in the mobile application "My Tele2".

You can access the chat with technical support service and on the new official website of the provider in the "Help and Support" section.

Here references to tele2 accounts are indicated in popular social networks, where you can almost instantly get answers to all questions. If the problem is not urgent, it is convenient to send a written appeal to the operator's email box [Email Protected].

Finally

Online Assistant Site tried in detail to reveal the topic of producing technical support from telecommunication specialists2. Finally, we recall that the huge number of typical problems faced by subscribers are solved using short commands of the TELE2 service guide * 111 #.

For clarity, we provided it with thematic video. Leave your wishes and questions in the comments to the article.

Video: How to call the operator of the tele2