Aliexpress What is the order processing time?

Why do we need time? What to do with him? What will happen when will it end?

Order processing time on Aliexpress "This is the time for which the seller undertakes to collect the goods and send it to you by providing you and the track number system. Counting comes from the date of payment of the order.

You can see it in the list of your orders to the right of the order with the mark "Sending" is expected.

Order processing time is visible to the buyer and making a purchase. He agrees with this time (this is what I am not worth scolding the seller if it does not send a product for a long time, despite the fact that the order processing time was indicated, for example, 25 days).

During this time, you can cancel the order paid by you (the money will return to your account / card automatically after a few days). When canceled, you will need to specify the reason.

If a order processing time ended, and the goods will not be shipped - money will also return to you back to the account / card automatically. If the enrollments have not occurred within 14-15 (well, there are few days if there are no situations) Contact the technical support of Alispress. By the way, the seller in this case (unmanifestations) threaten some sanctions from Ali.

If the time ends, and the seller to send the order is not in a hurry - ask him about the timing and reason for the delay. Well, then see ourselves: you can wait for automatic cancellation, or extend the processing time.

Extend order processing time Can only buyer. And the seller may well ask you to do this (in reasonable limits, of course). Well, or you extend the time on your own for our own reasons (again in reasonable limits).

Tatiana100.

In any online store there are special workers who collect our parcels. And this is not a seller at all. The seller is more often on the site, collects orders, prints them for warehouse workers, conducts correspondence with customers.

And in living people, in addition to work there are also other things, they can not work for 24 hours a day!

In addition, and we ourselves not all have enough money on e-wallets to immediately pay for the selected product. It is necessary to somehow pay (and for this to replenish the electronic wallet, pay in cash in the terminal or bank). But only after payment or contract on the cash on delivery, we start the package to collect.

But every minute new requests come and changes the number of goods in stock. And sometimes the goods that we have chosen and paid may end.

Then the seller tells us on email or telephone (if we left them) about replacing the size or coloring. And about our consent or refund.

If the warehouse workers immediately collected our order, and then, everything again disassembled, if we refuse - how much unnecessary work they would do!

In addition, if after a certain time (most often for three days) we did not pay the cost of the goods, our entire application is canceled.

If we paid, depending on the payment method (some payments go two days), the seller tells us about receiving funds and gives permission to process our order. And as a rule, for the collection of parcels takes place for several days (but it was often collected in 24 hours). Next, it is reported that the parcel is sent and a special track-number is issued for tracking its movement.

Mastermiha.

The processing time is in principle required so that the seller prepares the goods to be sent and delivered it to the post office.

For example, the sale of smartphones and tablets, the seller tests the device, installs the firmware on it, well, sticks the protective film, only after that sends.

Most often this time is no more than a week, but in some cases it can be increased.

In general, the sellers always fit into the declared time and extend the processing time is not necessary.

Made the cancellation of the order on Aliexpress to "Status: Sending an order", but the seller wrote that he sent, after the cancellation.

Ordered on Ali Shop Screen: LCD SOURCE.
"Status: the seller processes your order" on Ali - provisidated 3-4 days and so far in such a state.
Deciding that I can't wait for such a long order processing, and after the expectation of sending, etc. I did cancel the order by clicking on the button, cancel the order or something like that.
A day later, I wrote a seller: Dear Friend,
Sorry to Bother You, We Are Afraid That We Have Send Out The Screen, Here Is The Tracking Number Rethenern
Regards (he apologizes, but they sent it). And he resumed sending, and did not change the status. By mail of Russia, the track is visible, but without special information. After what I saw immediately stopped sending, as I already ordered in another store on Ali, they turned out to be faster and sent the next day ...
As a result, I will come as two screens.
What should I do?

Zahar Zemmans

You should contact the AliexPress Support Service to clarify further actions. In theory, the seller did incorrectly, de facto sending the order after your action on his cancellation, thereby trying to make a profit, and you will arrange damages. The issuance of the tracking number does not mean the fact of sending goods, since many sellers have contractual relations with China's mail, which gives them intervals of tracking codes, and they are pushed them in warehouses.
By the way, when ordering on Aliexpress, you can return a part of the cost of each purchase using cachek-services. You can read this, for example, on the website MoneyFromNothing.ru in the "Cashback" section.

Why is the order processing on Aliexpress so long?

You can say why so long sellers handle orders on Aliexpress, I ordered two selfie sticks from different sellers, a maximum of 10 hours has passed and these sellers sent my orders to me and gave the track number, ordered a stand for a phone and a lace for a phone to hang on the neck , also quickly sellers were sent, a couple of things quickly sent sellers, with these sellers it was written that the departure for 7 days, yesterday at about 18:00 (Moscow time) ordered the phone for the amount of 7500, and my order before Now in the processing mode, well, I ordered the Cubot phone, I ordered a phone for interest, you can say why the seller does not send an order for more than a day?

Dura Lex, Sed Lex!

You have a primitive vision of the question. You have a seller not a single buyer, and one seller has different products and production can be in different places and different countries. For example, the production of sticks of selfie and / or a warehouse for this seller can be in Finland, and the lace in China, and the telephone in Singapore. So here's time and need to handle - to send your request for a particular thing in different ends. And then your money is transferred to the seller only after you have confirmed receiving the goods and / or ended the time of protection of the buyer.

Aliexpress Seller handles the order for a long time, can you refuse?

The seller has long processes the order for 2 weeks for a long time, wrote that the factory are clogged and all sew, you can refuse and how long will the money return money for the card? (Paid by the card)

Ilyastroev

You can open a dispute with the seller right now if it does not wait. But better wait until the end of your time (from the time of the order) and open the display (dispute) with the seller. But open it in one day until the end of that time (two months, if not mistaken). Specify the reasons for your discontent, fill out the questionnaire and send it. After that, you will have a conversation with the seller about your ordered product. Next, already decide whether it is worth covering the dispute or not. Although the seller will persuade you to do it, and you will not get your money back, because The term until the dispute is submitted. Therefore, do not close it and continue to insist on your own, especially if the goods did not come (or not in that condition that was expected). After some time (5-10 days) from the moment of opening a dispute, this issue will be considered by a third party, namely the AliexSpress administration. And now they decide for the rights, and whose arguments are convincing (in my case, the goods did not come at all, I opened the dispute and argued with the seller, and after 4 days I got my money back without interfering with the site administration).

Master Key 111.

This is a purely personal deal, for example, I always wait when you receive an order, since if the term comes usually 2-6 days is given to the order processing money you will be returned to the card anyway, the meaning of the goods yourself that you wanted to order.

Moreljuba.

Yes, if the seller processes the order for a long time, then you can open a dispute, where to indicate the reasons for your discontent if the seller is conscientious, he will explain everything and closes the dispute over mutual agreement. If this does not occur during a certain period of time, then your dispute move to the management of the site administration, which such questions solves more in the benefit of the buyer. Only this brand will be delayed for about a month.

Glamork

You need to open a dispute with the seller if the goods are processed too long. And you can not open and wait when the processing has expired, and you will be returned to money. Also during order processing, you can cancel the order and the money will be returned.

Katrinka2104.

How long will the money come to the card if I cancel the order?

What if the seller on Aliexpress has long processes the order?

I ordered a pendant about a month ago on a par with other orders. One day. Only here some have already come, and this pendant seller treats this month, did not even send it yet. What to do? Maybe this is the norm? I just didn't come across this before, so it seems to me that something is wrong here.

Dura Lex, Sed Lex!

I strongly recommend familiarizing yourself with the site and frequently asked questions.
http://activities.aliexpress.com/ru/help/home.php?spm\u003d2114.11020108.1000001.2.at5ohq
Or http://www.aliexpress.com/help/home.html?spm\u003d5261.1679646.5809293.8.Aupi4h
and explore the buyer's guide http://activities.aliexpress.com/ru/users_guide.php?spm\u003d5261.7207213.0.7.mckywd&tracelog\u003duserguide.header

Sharganber

hmm Now, in principle, they had NG, which they celebrate a very long time, some begin to almost from February 1), but about a month ... that's something too. If the thing is not fundamental - cancel the order and order from the other (the truth is to celebrate some will continue next week)))

The order processing on AliExpress lasts some time after the buyer paid for the goods, that is, the parcel is not immediately sent. The maximum processing duration is displayed in the "My Orders" section.

But, as a rule, sellers are not waiting for extreme time and draw up an order on the same day or next day after the buyer issued an application.

After the buyer issued an order for Ali and made a payment, the payment is checked. Then the order is in the processing - the time that the seller has to send the parcel. What is interesting, to extend the order processing to Ali Spress can the seller himself. Most often it is possible in the period of long sales or during the celebration of the Chinese New Year, when the store is not able to cope with the abundance of customers.

Aliexpress.com

Your order of goods from Aliexpress may be in a state of processing up to 25 days, sometimes longer. If you want to be sure of the Seller's speed, talk to him or at least read feedback from other buyers. As a rule, reliable sellers send parcels within a few days after you ordered the goods.

Why do you need limits for order processing

The order processing for Aliexpress cannot last forever, so the seller is given a limited reserve of time. If the seller cannot meet the dates granted to him, the money will return to the buyer's account automatically. But the store or buyer can be extended. If you decide to give the store for some time to send you the goods, click on "extend order processing time."

What happens if the order processing time has expired

If the order processing time for Aliexpress is over, its money is returned to the buyer, and the order is reset. Back to account Money comes up to 14 days.

Why the order processing on Aliexpress can delay

If the seller from Ali is too loaded, especially during the sale, the purchase application can be processed up to 8 days. During the Chinese New Year holidays with sending an order can pull up to 2 weeks. Therefore, if you wish to quickly get the right product, order it in a quiet time and read the reviews. And using the Alitools application you can also find out if the seller does not pull with the sending orders. About how to install and use this program.

The main reasons for the delay in sending the order:

1. the store at this time does not have the right goods, and he is waiting for a new party from the supplier;
2. in connection with the holidays from the representatives of the output store;
3. the seller has no goods. In this case, he may ask you to cancel the order, calling a certain reason;
4. the price of the goods was small, in connection with which the store changed my mind to sell it to you;
5. a lot of orders came to the store, for the processing of which is required extra time.

Thus, the processing of an order to Aliexpress can be used to 2 days, and may and significantly delay. To buy your purchase to you quickly, be sure to read the reviews and do not make orders during the holidays. But, if you want to save during hot sales on Ali, then be prepared for possible delays with sending goods.

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• How long is the parcel with Aliexpres and what ...

After the payment for the goods was checking, the order passes to the processing stage. What does this processing mean and how long it lasts - about all this in our current article.

What is the order processing time

This is the time interval that starts immediately after checking the payment. He ends after the seller sent the goods to your address. The term is given to the seller that he manage to pack and attribute the parcel to the mail. By the way, this time is established by the seller personally.

You can see the estimated build time in the product description.

For example, if the seller indicated that sending will be made within three days, then everything about everything he has 72 hours.

What will happen if the seller does not meet at this time

If the seller is late with sending, the order will be closed in forced. The client, meanwhile, will commemorate the paid amount within 7 days. As a rule, money comes much faster than declared on the site, take no more than a day.

You can extend the order processing time. For this you do not need to know the opinion of the seller. If you want to increase the terms, just go to and opposite the product, the processing of which has been delayed, click the "Extend order processing" button.

In the personal account you will notice that the timer has increased by the time you specified. The order may not be sent for a very long time and this is not always connected with the slowness of the seller. As a rule, "stools" are observed within certain periods. For example, during the holidays (Chinese New Year) or season. These periods are characterized by large volumes that are simply impossible to process in one day.

Therefore, if your order is "hanging" in the processing stage of 3-5 days, just take patience. For your own calm, you can write to the seller to find out what is the matter and when he plans to make a shipment.

Refusal of buying during order processing

You are also entitled to give up purchased, but not yet sent things. To do this, in the Personal Account, in the "My Orders" section, click the "Cancel Order" button.

After that, a dialog box will appear that will require confirm the actions. You need to specify the reason that served as a solution. And there are important nuances that can accelerate and slow down the process.

Usually beginners in the field of Chinese online purchases set out the situation as it is. For example: "The seller does not come to contact" or "Seller does not send an order for a long time." Remember, truth is true, but if you want without unnecessary dialogs to get your money back, you just specify: "Ordered (a) Not that size / color / style."

When specifying the reason, it will remain to answer the last question. Whether you want to serve. If the cancellation of the order is purely at your request, then it is better not to click. In the case of a positive response, the process of the standard dispute will open.

Important!

Sellers on Aliexpress are holding for each client. I don't want to lose benefit anyone. That is why it rarely happens that the store immediately accepts the rejection of the purchase, especially if the latter is already paid. After such a request, the seller may unsubscribe, which has already sent the parcel, but did not have time to fill out the data on the shipment.

The right solution will ask the seller to provide you, as well as the selection of the receipt received by mail. If you get excuses or refusal to your claims, you can safely submit a complaint on the seller.

If the tracker is provided, you should make sure of its validity. When you try to deceive from the seller, again, submit a complaint. Outlift the situation in detail. The unscrupulous supplier will definitely attract responsibility. And next time you try to relate to the choice of store attentively, paying attention to.

You make an order on Aliexpress. And we notice that the goods do not send you, the seller does not respond to messages, and you ordered, for example, no cheap phone. What to do in this case?

And so, today, my friends, we will look at what.

Order processing time on Aliexpress. What does it consist of?

To make it clear about what article, I will explain that we will look at:

• What is the order processing time.
• How to find out the time through which the seller will send an order, before buying goods.
• How to find out everything is the same, but after buying.
• How to cancel the order.
• Different extremely dangerous moments associated with this time.

Order processing time on Aliexpress This is the time required by the seller with Aliexpress, collect, pack, and make a notice on Aliexpress itself that the goods have been sent. Understood.

You can find the time to send an order, for example, you want to get your item early and do not want the seller to consider sheep ...

And so, we turn to Aliexpress.

We find the goods that we want to buy, carefully consider the main unit, there is a choice of sequisition, the required number of days to be sent.

Please note that shipping time is considered in working days. That is, from Monday to Friday, without taking into account holidays, such as D, where the Chinese are resting for 2-3 weeks, and other things.

Sending Types:

1. Fast. Most sellers work quickly. Came an order - sent. It takes 2-3 days. What to pull.
2. Average time. 5-15 days. Sellers are already collecting the order long enough.
3. Long. From 15 days. Here you can order these sellers only if the goods affect you are no longer found anywhere else. Do you really want to wait 15 days, often 30 days before you send the goods? If not, use a 1st point.

What is the field of payment?

If you order a product at 1 time, you will be surprised by another moment. This is the time checking status. There are electronic services that imitate bank details so that there is no fraud, Aliexpress checks whether money reached the money. And if you have not reached, then he has 24 hours on the feet of payment. And after that, the order processing time begins.

You can find out in your personal account. You will see the processing time immediately it will be where.

Consider cases that I usually ask for me in the comments.

Most sellers on Aliexpress are intermediaries, and not by manufacturers, it means that you ordered yourself a phone, and the Chinese went bought this phone from another Chinese and sent it to you. In this regard, there are certain problems. Let's answer the most popular questions asked by me on a blog in the comments:

What will happen if the order processing time comes to an end, and the goods will not send?

If the processing counter comes to an end, then the money for the purchased goods will return to you automatically on the map. Return there, from where they were written off. The average return time is 3-5 days, and the maximum 15 days. Therefore, it is not necessary to worry, everything itself will decide without your intervention.

What if you decide to cancel the order?

In this case, you go to your personal account, and choose the cancellation of the order. In this case, the seller must confirm the cancellation, because it can send you a product. If the seller does not respond to you, and sends the goods, then alas, you will get it. Or he takes cancellation of the order, and the money returns to you automatically.

What if you want to change the order before it was shipped?

For this you write, the seller, how to communicate with him I spoke in the article. And make add-ons to order.

What if the Chinese asks to open a dispute, and change the shipping method?

One option: do not agree. The dispute cannot be opened under any circumstances before the time you will be on your hands. Most likely, China wants to be bold.

What if the goods ordered by me will be deleted, together with the store Seller?

This sometimes happens, the sellers are not particularly honest and spoil their rating, trying to deceive or somehow schit. Aliexpress representative punishes such sellers, the store is rigidly. And you, as the buyer, do not worry, money will come to the map automatically.

The most important thing is that you need to know, Aliexpress - an interesting store, where you will find a lot of wonderful goods, if you yourself relate to the seller's choice with your head.

Specify your questions in the comments. I wish you good luck!

The goods ordered and paid by the Buyer to Aliexpress goes into the processing stage. This will be to show the corresponding order status. But here many buyers have questions how much order is being processed to Aliexpress, which is generally such a processing of the order and what to do if the time for processing came to an end.

After checking the sales seller for the goods, the time interval comes, on average ranging from 3 to 10 days. During this period of time, the trader must pack the parcel, send it to the customer and notify about sending on the site itself. Here is what the order processing time for Ali Spress.

But this period is established by the Chinese merchant himself, therefore the period for processing can be much more. By time, sending may be:

1. fast - some merchants do not delay the shipment of goods and operate within 2-3 days;
2. middle - usually ranges from 5 to 15 days;
3. long - usually ranges from 15 to 30 days, such merchants buyers ordered goods if it is much cheaper than others, or from other suppliers such a thing is not for sale at all.

That's how long the order can be processed for Ali Spress. And to learn how much time you need to make a seller for order processing, you can directly on the product page - it is indicated, after what time the parcel will be sent to the addressee.

And the time of sending the parcel goes in working days - from Monday to Friday, and festive days are not taken into account. For example, the processing time increases if the order of the goods on the site is made when the Chinese celebrate the New Year.

Long handled order: what to do?

Parcels with Aliexpress often have to wait at least 2-4 weeks. The situation worsens the fact that the seller handles the order for a long time and does not send the parcel. Why is it handled by an aliexpress order? This happens because the supplier himself determines the time that he needs to collect the order and send it to the addressee. And, as a rule, respectable suppliers operate as part of the allotted time for processing the order.

If the buyer did not pay attention to the deadline for sending an order, which constitutes a lot, then you can do this way:

1. Write the seller and ask to speed up sending the parcel. The seller will answer if he can do it or not, and also calls the causes of the delay of the goods.
2. Request order cancellation. In this case, the supplier will either be deceived and send the parcel in the near future, or will take cancellation. But there are merchants who go to the trick - they inform the buyer that the goods have already been sent. In this case, you need to require a package number supplier.

To avoid an unpleasant situation, it is important to pay attention to the deadline for sending the order. If you want the parcel to reach you faster, choose goods from proven sellers who guarantee shipment within 3-5 days.

Expired order processing: What will happen?

When the supplier is late with sending the parcel, that is, the time of order processing to Aliexpress is expired, it is not worth worrying - the order will automatically be canceled, and the buyer will receive all the money paid for the goods.

This will happen for 3-5 days, but sometimes the refund is delayed up to 15 days. But in any case, the customer will receive all his money. Return takes place where the payment was made for the goods - on a bank card, an electronic wallet.

Is it possible to extend the processing time and for what?

If the order processing time for Aliexpress is over, the order is canceled. But until the expiration of this period, it is not necessary to extend it, and no supplier is required for this response. You only need to press the "Extend processing time" button only in your personal account.

Extend this time to the buyer may need if the ordered product is very needed. At the same time, the customer is ready to wait to send the parcel for a long time. Also, the merchant itself can ask for the renewal of sending the parcel, indicating the causes of the delay. Nothing terrible in order to extend the time to process the order, no - the buyer only have to wait for the ordered goods.

Cancellation during its processing

The buyer has the right to refuse to order during its processing by the seller. To do this, go to "My Orders" and click "Cancel Order."

In the window that opens, specify the reason for the failure and confirm the action. To speed up the refund paid for the goods of money, you need to specify as much as possible reason.. Therefore, you should not write that the merchant does not send an order for too long - it is better to write that the style or size of the product was incorrectly selected.

After specifying the reason you need to decide whether the Customer wants to file a complaint on the seller. If the rejection of the order occurs on a personal initiative, it is better to answer that there is no. If the customer did not suffer, could not wait for sending the parcel for the fault of the supplier and cannot receive his money back for a long time, then you can open the dispute.

Timers for Aliexpress - why need

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