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How to restart the imac from the keyboard. What to do if the Mac does not load and hangs on the Apple logo

If there are difficulties with MacBook, if one or more applications are not responding, instead of the cursor, the Rainbar Ball and MacBook screen does not respond to the key to press the keys, you should not be afraid. There are several methods of how to cope with these problems and restart MacBook without harm to it.

You will need

  • MacBook.

Instruction

  • If this method is inconvenient, you can exit a full-screen mode. Move the cursor to the top of the screen and click on a double arrow in the upper right corner. In this case, the opened window will come to a smaller version. And at the top of the screen, the menu bar will appear with the Apple icon.

  • Next Mouse over the Apple icon and click on the left mouse button. If TouchPad is used, one click is enough anywhere. A drop-down menu appears, which, among other things, contains the "sleep mode" fields, "Reload", "Turn off". In the menu, select "Restart" and click on the left mouse button (any place TouchPad). MacBook will reboot. It should be borne in mind that all non-saved files will be lost, which will pop up the alert window.

  • Do not rush to restart the MacBook if any of the applications depended. Wait about a minute, the cursor in this case will become a rainbow spin. Usually this time is enough for the application to proceed the last query and executed the command. If the application does not respond anything else, you can use the "Complete Finder Forced" function from the upper menu with the Apple icon. A pop-up window will appear in which you can select the hanging application and confirm its closing with the "Complete" button.

  • There are situations where MacBook itself is hung and does not respond to any action. The cursor does not move, the key combinations do not help. Then the extreme method is forced reboot. You must click on the MacBook's power on and hold for a few seconds until the screen goes out. After the screen goes out, you can start MacBook again.
  • The fact that the computer technique has a "habit" to hang, probably know absolutely everything. However, how to do this in the event of such a problem, not everyone knows. For this reason, it is sometimes taking actions that lead not to a positive result, but to aggravate problems. So that this does not happen, beginners useful to read the recommendations, how to enable, turn off and restart MacBook.

    To successfully work with MacBook, you need to know how to turn on, turn off and restart MacBook.

    Armed with such knowledge, the user will never panic in the event of a technical failure, but will quietly fulfill all the simple actions that allow you to return the successful operation of your MacBook.

    Main ways to work with McBuck

    We are sincerely happy for you if you have become the owner of such a modern device as a MacBook, which is a product of the famous Apple company. So that your acquaintance with the new device is always accompanied by positive moments, we recommend immediately familiarize yourself with the principles and methods of working with such a laptop.

    You can enable the device with absolutely every owner, because it can easily find the power button, accompanied by a icon, identical to what is on the keyboard of other computer devices on the keyboard. It is enough to click on the power button, how the device will start and delight you with your work.

    Council. Make it is easy, but only we recommend initially paying attention to the cursor. If at this moment it is a spinning multicolored ball, then just go to the side, so as not to "warm up" with forced waiting for his irritability, do not bring it to the state of the "boiling point". Know that a rotating multicolored ball indicates that your MacBook is trying to fulfill that request that you specifically set him.

    If you do not observe such a ball or you do not have time to expect the process of processing your request, then we suggest you forcibly close the program. This can be done in two ways. The first way implies to clamp two keys at the same time: Command and Q. Introduction This combination orients the gadget to close the current software application.

    You can use the second way. To do this, pay attention to the menu bar. It is always located at the top of the screen. Do not be afraid if you do not see it, it means that you have discovered the last window in full-scale viewing. Just lay the mouse cursor to the top edge of the screen, the menu bar will immediately seem. You can also hover the mouse cursor to the right upper corner and click on the icon with two arrows. In this case, the window will switch to ordinary mode and the menu bar will no longer hide. Now click on the second parameter of the Finder.

    In the list that opens, you will find the "Complete Finder Forcibly" option, click on it. After such your actions, a new window will appear, in which the processes running at this time on your device will be listed. You can choose a problem software application, highlight it and click on the "Complete" button. After a few seconds, the problem will be solved. If you still need this program, you need to simply re-enable it.

    Shutdown rules

    If your device is successful, no failures are observed, then at the time when it is necessary to turn off the MacBook, you should use the special function of the device.

    To do this, click on the "Apple" icon in the top menu bar. In the list that opens, select the "Shutdown" option, click on it, everything else will automatically perform the operating system yourself, you can only wait. By the way, using this way, you can not only turn off your device, but, if necessary, restart it, enter into sleep mode. It all depends on what tasks you need to execute.

    However, unfortunately, it often happens that your "obedient" device suddenly refuses to perform the actions to which you actively orient it. Simply put, your MacBook begins to hang, without reacting either on the movement of the mouse or by pressing certain keys. In this case, it is necessary to perform actions that lead to the compulsory disconnection of the gadget.

    Many experienced users have endowed this process with such a name as "hard restart". It suggests pressing the power button, hold it for a few seconds. There is no definite amount of time, during which it is necessary to definitely hold the button, it is important to perform it until the screen becomes black. If you still need to continue working, then you can turn your device again.

    So, the principles of turning on and off McBook are not completely difficult. It is important only to perform such actions, and not be guided by the advice of lzhemaster, recommending to extract the battery, leave the macbuck included on, waiting for the full battery discharge. Such actions can provoke even more serious problems, so do not give in to amateur prisoners.

    Unfortunately, any computer user may encounter a problem when operating system Mac does not boot And as if freezes on the download process. It looks like this, as a rule, so: the computer starts uploaded, the Apple logo appears on the screen, but then nothing happens - the system is not loaded, and the computer does not respond to that, except for forced switching off the power button, does not respond. In other cases, a load indicator may appear under the "apple" logo (in the same way as it is shown in the image above), but it also does not happen. Why does it happen and how can I fight with it? Is it necessary in such cases? Tell in order.

    Why mac does not load and hangs on an apple logo

    The reasons for mac stopped loading may be different:

    • The operating system failure associated with damage to important system files (for example, in case of not the correct installation of the system components update, or install the new OS).
    • Damage to system files due to malware action.
    • Lack of free space on the boot volume of the computer.
    • The inability to determine the boot volume due to the program error or damage the hard disk plume (a clear symptom of this -).
    • Malfunction of hardware components (damage to the hard disk or SSD, a video chip defect, etc.).

    Mac does not boot and freezes. What to do?

    Depending on the causes of the problem, there are different variations of its solution. Some can be tried independently, others will be able to implement only a specialist in the service center. Below will give several recommendations that you can do if Mac stopped loading and hangs on the Apple logo or the download indicator. Let's start with a simple.

    Loading in safe mode

    Few know that the MacOS operating system allows you to boot in safe mode (SAFE MODE), which allows you to identify various system errors. In Safe Mode mode, only the system kernels with basic important functions is loaded, while the file system is checked during the computer, the file system is checked in safe mode for errors and, if possible, eliminate them. Therefore, in most light cases, Mac downloads in safe mode with a subsequent correct software reboot can solve the problem if your Mac does not boot and freezes.

    In order to download Mac (it does not matter whether MacBook, IMAC or Mac mini) in safe mode, you need when you turn on the computer, clamp the "SHIFT" key On the keyboard and hold until the download indicator strips appear. Note that the MacOS download time in safe mode takes much longer than the standard loading of the operating system, so we recommend to gain patience.

    Fixing errors using disk utility

    The disk utility is a specialized application for working with the boot volume and the MacOS file system, which allows, in addition to standard formatting functions or breakdowns to partitions, check the disk and boot partition for errors and the correctness of access rights to system files.

    To start the disk utility if the computer is not loaded in normal mode, you need to boot from the built-in MacOS recovery section. For this you need when you turn on the computer, press the ALT / OPTION button (⌥) and hold it until the download selection screen appears, then select the recovery section (Recovery). Forced download from the MACOS recovery section can be carried out when you press the keyboard shortcut Command (⌘) -R When running a computer.

    When the recovery section is running, you must select the "Disk Utility" item:

    In the disk utility, select the "First Aid" section and click "Run" (relevant for MacOS versions of EL Capitan and Sierra), or manually select "Check Disc" and "Check Access Rights" (Available for OS X Yosemite and Older). If, at the end of the process, the disk utility will report that the disk is working or restored, then try to restart the computer and check the operating system booting again. If you successfully correct the MacOS errors found should be loaded correctly in normal mode.

    If, during the verification process, the disk utility issues error message, fix that cannot be thought about how to save important files and documents, and then reinstall the operating system.

    Reinstalling the MacOS operating system

    If the Mac does not load and hangs on the download indicator, and the recovery of the results does not give the result, then most likely, without reinstalling the operating system, it is hardly possible to do. At the same time, given the fact that the computer is not loaded, to extract files and user documents can be very problematic.

    In order to extract files from a boot volume that cannot be started, you will need to either connect the computer to another Mac in an external disk mode (the method is not very simple and requires the presence of a second Mac computer, FireWire cable or Thunderbolth, as well as strict Mac OS versions On both computers), or connect to a computer from an external medium with an installed operating system or special software for extracting and transferring data.

    Unfortunately, neither each MAC user has the opportunity to carry out similar manipulations and, facing the situation when their computer stops correctly loaded and freezes, and simple ways to solve the problem do not help, simply do not know what to do. If your MacBook Pro, MacBook AIR or IMAC is not loaded or the operating system freezes when loading, you can always seek help from our service center specialists. It will be performed as quickly as possible with all your wishes about saving important data and the desired settings that our employees will make for your computer so that he will please his stable work for a very long time.

    If your MacBook hangs on an apple, correct quickly - from 30 minutes. Contact!


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    11 comments to the article "What to do if Mac does not boot and freezes on the Apple logo"

      I just have such a problem - Mac is not loaded and freezes on the Apple logo
      Hanging for a long time on the apple, then a chamomile appears, it begins to spin and so indefinitely.
      I have important data there and I am afraid to lose them. Can you restore me and the data and the performance of my MacBook?

      • Alexander Hello!
        Sometimes, such problems are associated with the physical dying of the hard disk on your MacBook. Unfortunately, hard drives on McBooks fail and not so rarely, as I would like. If you have such a situation, then we will need to separately remove those data that can be saved. After that buy a new hard disk, install it, and return all the saved data back, after setting the system.
        The cost of such a service is consistent with the client, after careful diagnostics for damage to the hard disk.

    Fair, not overpriced and not understated. The service site should have prices. Be sure! Without "stars", it is clear and in detail, where it is technically possible - the most accurate, final.

    If there are parts up to 85% of the complex repairs can be completed in 1-2 days. On modular repair you need much less time. The site contains an approximate duration of any repairs.

    Warranty and responsibility

    The guarantee should give any repairs. On the site and in the documents everything is described. The guarantee is confidence in their forces and respect for you. Warranty at 3-6 months is good and enough. It is needed to verify the quality and hidden defects that cannot be detected immediately. You see honest and real terms (not 3 years), you can be sure that you will help you.

    Half success in Apple repair is the quality and reliability of spare parts, so good service works with suppliers to direct, there are always several reliable channels and your own warehouse with proven parts of current models so that you do not have to spend your extra time.

    Free diagnosis

    It is very important and has already become a good tone rule for the service center. Diagnostics is the most complex and important part of the repair, but you do not have to pay a penny for it, even if you do not repair the device for its results.

    Repair in service and delivery

    Good service appreciates your time, so offers free shipping. And for the same reason, the repair is performed only in the workshop of the service center: the right and technology can be done only at the prepared place.

    Comfortable graph

    If the service works for you, not for yourself, then it is always open! absolutely. The schedule must be convenient to have time before and after work. Good service is also on weekends, and on holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00

    The reputation of professionals is made up of several points.

    Age and experience of the company

    Reliable and experienced service knows for a long time.
    If the company has been in the market for many years, and she managed to establish themselves as an expert, they appeal to her, they write about it, they are recommended. We know what we are talking about, as 98% of the incoming devices in the SC are being restored.
    Other service centers are trusted and transferred to us.

    How many masters in directions

    If you are always waiting for several engineers for each type of technology, you can be sure of:
    1. The queues will not (or it will be minimal) - your device will take place immediately.
    2. You give to the repair of the MacBook expert in the field of Mac repairs. He knows all the secrets of these devices.

    Technical literacy

    If you ask a question, the specialist should answer it as accurately as possible.
    To make you imagine what you need.
    The problem will try to solve. In most cases, the description can be understood what happened and how to eliminate the fault.

    If your Mac works sluggish or some other way behaves strangely, you can try to reboot. Restart may also be required under other circumstances, for example, to install new software or some updates. Fortunately, it's pretty simple!

    Here are some ways to reboot Mac and how to quickly do it!

    Method 1. Menu button


    Method 2. Shutdown window

    You can use a key combination to restart Mac COMMAND + EJECT:


    You can also use a key combination to restart Mac Control + Command + EJECT:


    How to automatically open applications after rebooting

    If you need to restart Mac, but you want to save your applications and windows, OS X will also provide you with this opportunity.


    This option can be very convenient if you need to restart the Mac during the work on a big project or you want your windows and tabs during web viewing again displayed. If you prefer to just start with a clean leaf, uncheck the checkbox.

    How to restart Mac if another user has entered the system

    If you try to restart the computer when other users have entered the system, your Mac will ask them for names and passwords, and only after that he can reboot.


    You can restart your computer and remotely. To do this, do the following:

    1. Press the "Menu" button in the upper left corner of the screen and go to System Preferences (as in the picture below).

    2. Click on the "Sharing" icon.

    3. Where "Remote Login" check the box and close the window.

    4. In Google search, enter What is My IP.

    5. Google will show your IP address (as in the picture below). Write it down.

    6. Make an input to another computer that is in the same network.
    7. Open the TERMINAL application.

    8. Use your IP address and enter SSH [Email Protected]_Address as in the picture below (to make a remote entry for a computer).

    9. In the terminal window, enter the reboot and press ENTER to restart the computer.

    Other Mac Reboot Options

    If you want to troubleshoot your Mac problems, you may need a more specific reboot process than the default for OS X. Here are some of the most common reload parameters to correct errors or other cleaning your computer. In order to use them during the reboot / off process, you will have to hold one of the following combinations of hot keys.

    List of additional keyboard shortcuts that can be useful.

    Keyboard shortcutFunction
    OptionReboot to the download manager that allows you to choose from which disk you want to boot if you have several disks
    C.Reboot and download from an optical or USB drive
    D.Reboot to the Apple Function Test Program (until 2013 Mac OS) or Apple Diagnostics (Macintosh after 2013). This program to troubleshoot can help with defining any problem that may arise in your system.
    Option + D.Reboot in the online version of the Apple Function Test Program (or "Apple Diagnostics")
    N.Restart from the NetBoot compatible server (if you have it)
    Option + N.Use the loading image (default) on the NetBoot server
    Command + R.Reboot to the OS X recovery utility (MacOS recovery system), which allows you to reinstall, restore or restore Mac
    COMMAND + OPTION + RReboot online MacOS Recovery System
    Command + Option + R + PReboot and reset the NVRAM, which will help eliminate problems with the speaker, screen resolution or launching disk
    COMMAND-S.Restart in single user mode for troubleshooting
    T.Reboot in the target disk mode, which allows you to connect one Mac as a disk for another
    X.Forced launch Mac OS X
    Command + V.Reboot to the detailed mode (with the details output) to troubleshoot

    How to make Mac reboot if it hung or slows down

    If your Mac hovers, slows down or otherwise allows you to reboot when you want it (and nothing helps), then it can be forced to close and restart. When you restart, you will lose all data that was not manually or automatically saved.

    Note! If some program depended and does not respond, you can use the key combination Command + Q. And close the application (so as not to restart / disable the computer).

    Before you close the hanging application, it is better to wait a bit. Maybe this app is trying to process your last request. The cursor in this case looks like this.


    Important! If your MAC does not react to anything and delicate, since nothing helps, even hotkeys, then you have to resort to a hard restart or emergency shutdown.

    To do this, hold the power button for 5 seconds until your Mac turns off.

    Press the power button to turn on the computer again.

    Video - Mac OS X is not loaded, problem solving