Problems with starting servers in cs go. The connection to the game search servers is unstable: we are solving the problem! Rolling back drivers to a stable version

It is one of the most popular multiplayer games, along with such giants as Team Fortress 2 And Dota 2. If you turn your attention to the developers of these games, you will notice that they have one - Valve. And here it’s up to you to decide: this is a coincidence or just Valve makes every game exemplary. They have perhaps only one game that, at most, can be regarded as dubious. This game is called Ricochet.

But let's go back to . No matter how great this project is, even it has some problems that plague players. This article will collect the most popular questions and problems that users have while playing CS GO. Like the previous article about Team Fortress 2, it will be executed in the form of question->answer.

Solving various problems with Counter Strike Global Offensive

How to open the console?

Already according to the established habit in old games, to open the console you need to press just one button - « ~ « (tilde or letter “Ё” in the Russian layout). However, in CS GO, pressing this button will not achieve anything.

In order to enable the console in the game, you first need to go to the settings and check the box "Enable Developer Consoles". After this the key «~» will open the console for you.

How to determine the version of CS GO?

In order to determine the version of your game, you just need to write in the console "version".

How to change your nickname in the game?

To choose your own nickname in the game, do the following:

• Go to settings.
• Then to the tab "Friends".
• It will contain a field with the name "Nick". Enter the name you need into it.

I'm trying to log into the server, but the game displays the message “Client and server product versions do not match” or “This server uses a newer protocol”

These messages indicate that the versions of your game and the version of the server you are trying to connect to do not match each other. In this case, there is nothing you can do to fix the problem. All you have to do is just wait for the protocol of the server you need to update.

I'm trying to log into the server, but the game displays the message “Connection failed after 4 retries”

As is already clear from the message, the game has already made 4 attempts to establish a connection with the server, but failed. It is quite possible that your Firewall or antivirus. Let's look at some options to solve this problem:

• Go to Firewall Windows and add the executable files to the list of exceptions.
• There may be something wrong with your Internet connection. Check its settings.
• There is a possibility that maintenance has simply begun on the server. In this case, you can only wait for it to end.

How to change the language in chat or console?

You can change the language in the console or chat in the same way as in the operating system itself. For example, a key combination Alt+Shift or Ctrl+Shift.

When starting the game, the message “This application has to start because the application configuration is incorrect” appears. Reinstalling the application may fix this problem."

In order to get rid of this error you need to install sets of libraries Microsoft Visual C++ for Visual Studio 2008. You can find them on the official website Microsoft.

Pay special attention to their bit depth when installing. If you have a 32-bit system, then install Microsoft Visual C++(x86), and if 64-bit, then Microsoft Visual C++(x64).

Is it possible to mute the microphone of players on the server?

In order to turn off the sound of a player, for example the most annoying one, you must press the button during the game "Esc". Next, find the option in the menu "Mute Players". You can mute all players or just one of them.

How can I return the game to standard settings after changing it using mods, configs, etc.?

First, you need to set the parameter in the game launch parameters on Steam "-autoconfig"(without quotes). For this:

• Go to your game library and right click on
• Select "Properties" and click on the button “Set launch options...”
• Write on a blank line -autoconfig.

Then you will need to delete some branches in the registry Windows:

And HKEY_LOCAL_MACHINE\SOFTWARE\Valve- if you have 32-bit.

HKEY_CURRENT_USER\Software\Valve And HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Valve- if you have 64-bit.

The microphone started working incorrectly in CS GO

The first thing you should try is updating your sound card drivers. You can also delve into the settings of the microphone itself in the system and in the game.

But be that as it may, there can be an unimaginable number of problems with the microphone and they can depend on many factors. It is impossible to advise anything specific in such a situation.

How to take a screenshot while playing?

In almost all games that are located in Steam It is possible to take screenshots by pressing the F12 button. Also in the most CS GO you can take a screenshot by pressing a button F5 and you can find them in "...\csgo\screenshots".

How to make a demo and view it?

You need to open the console and enter the command into it "record". To stop recording demos, enter the command in the console "stopdemo". You can find your demo recordings in the folder "cstrike". If you want to view the recorded demo, then press the key combination Shift+F2.

Constant updates when launching Counter Strike Global Offensive

To fix this problem, simply stop all downloads currently in progress and restart the client Steam. This should fix the issue with updates.

Problems using the in-game overlay

Try digging into the settings of your firewall and antivirus software. Perhaps they are the ones blocking the overlay in the game in some way.

The message “Failed to lock index buffer in CMeshDX8::LockIndexBuffer” appears

As can be understood from the message itself, namely from its part “ DX8", you need to update DirectX. It is these libraries that are essential for the operation of utilities and games, including . You can download it directly from the official website Microsoft.

You can hear various clicking and crackling noises during any phrases

To fix the sound problem, try the following steps:

• Go to "Control Panel".
• Then in "Sound and Audio Devices"
• Next select the tab "Audio".
• Then in "Recording quality".
• Select "Standard Acceleration: Used to enable only standard DirectSound capabilities."

When starting the game, the message “This game is currently unavailable. Application running"

To clear this message when starting the game, you need to delete one specific file: \Steam\ClientRegistry.blob

When starting the game, the message “Platform error: module failed to initialize, The instruction at address “0x0*******” accessed the memory at address “0x0*******” appears. Memory cannot be "read"

In order to get rid of this error, you need to make sure that there are no Cyrillic characters in the game directory. Replace those, if any, with Latin characters.

When starting Steam, the message “Fatal error: Failed to load platform modules” appears

Go to the folder "Steam Apps" and delete two files from there: winui.gcf And platform.gcf.

Launching any game on Source ends with an error with the specified hl2.exe

To fix errors when launching games on the engine Source you have to do the following things:

• Go to "Control panel".
• Select "Administration".
• In the window that appears, select "Services".
• You will see the entire list of services on your computer. Right click on "Windows Management Instrumentation" and go to "Properties".
• Submit to this service "Startup Type: Disabled" and then stop it.

After these steps Source-games should start launching.

In which folder should I put downloaded maps for Counter Strike Global Offensive?

You must put all the maps you download in a folder \Steam\SteamApps\common\Counter-Strike Global Offensive\csgo\maps

When logging into the server, the message “Missing map *****, disconnecting” is displayed

You need to enable the option "allow all custom files from server", which is located in the network mode settings. Then simply remove the card that is causing the problem.

When starting the game, an error occurs with the message “The program “csgo.exe” has stopped working”

To fix this error, do the following:

• Find the file in the game folder "video.txt". Go to line "Settings.mat_queue_mode 1" and change its value to 0 or -2 .
• Follow these steps:
  1) First remove Counter-Strike Global Offensive.
  2) Then uninstall your client Steam.
  3) Press the key combination Win+R and enter regedit.
  4) In the registry, go to the branch HKEY_CURRENT_USER\Software\Valve.
  5) Remove "Valve"
  6) Once done, reboot the system.
  7) Now we perform the installation again Steam And CS GO.

Black screen when starting the game with the message “Mode not supported.”

In this case, you need to change the resolution in the game. To do this, do the following:

• Open a text file \Steam\steamapps\common\Counter-Strike Global Offensive\csgo\cfg\video.txt
• Set the following settings:
  "setting.defaultres" "1440"
  "setting.defaultresheight" "900"

If the problem is not solved, then set the resolution even lower than the specified one. Do this until the game starts.

I keep getting an error with the message “The game could not be found”

This error is the most common among CS GO players. Why it appears, no one knows for sure. She could have a whole bunch of reasons for this. Let's look at the most common ones:

• When connecting to servers Steam Something went wrong.
• Service Steam For some reason I was unable to download the latest update for the game.
• Something happened to the files CS GO.
• It is possible that the problem is in your Internet connection settings.

Now let's take a look at the solutions for this error:

• It is possible that your client Steam entered offline mode. Connect it to the network through settings.
• Check the integrity of the game cache. This is what most often solves the problem.
• Private rank may be the reason why you cannot play MM.
• Simply restart the client Steam. The second most effective method for solving a problem.

Error “Couldn’t allocate any server IP port” when using a ready-made server

Make sure that other programs are not using the same port that this server is using. Typically such servers use ports 27015 And 27016. So if some utility uses it, then you may receive such an error, since it is not available.

Let's look at a small list of these utilities:

• Skype
• Utorrent
• Antivirus software
• Firewall
• Any applications from Mail.ru

and similar applications that use or block this port. As a possible solution, just disable these utilities and try to run

Found a typo? Select the text and press Ctrl + Enter

There are problems such as CS GO not starting. Valve provides you with ways to solve this problem. There are too many of these errors to fit them into one article, but we have chosen for you the most basic and popular cases of why CS GO may not start.

Error called “New protocol” when starting from Steam:

It happens that after activating games, you naturally join the server and, after a while, a window pops up with a message about using a new protocol. Other messages may also pop up, in English, which will say that your version is outdated and that you need to update. This indicates that the servers are not working correctly. You need to update the client and it doesn’t matter whether you have a license or a pirated one. In this situation, you can’t do anything and wait until everything is updated.

There is also an option to uninstall and reinstall the client, after that, do not install any modifications and play on the standard version.

Black screen in CS GO from Steam:

The next popular disease is a disease of most online games, this is a black screen. This problem is solved by updating BIOS. To do this, we need to download BIOS, to removable media. We find software like Q-Flash and we can change the firmware. If you rummage through the settings, you can find a program that helps you change the firmware. Also, it is better to disable the built-in video card and leave the external one working.

CS GO doesn’t work – what to do if you can’t join:

It happens that the CS cannot join the server even after several attempts. This may be due to inaccessibility Firewall(firewall). It also happens that you are unable to connect to the server due to the fault of your provider not working correctly.

To begin fixing this problem, you need to trace all processes that may be associated with the file hl2.exe. To begin with, just try adding it to the firewall's trusted files. If this does not help, then the problem is with your provider and you need to call the operator.

Error related to Direct X for CS:GO from Steam:

If your problem in CS:GO is related to this, then everything may end with a complete reinstallation of Direct X. First, you need to check whether the update function for Direct X itself and your video card drivers is enabled. If automatic updates are not provided, then you will need to do everything yourself. It is worth recalling that the Steam client can also activate updating of your video card drivers; this function can make your life easier.

What to do if CS:GO doesn’t work – other reasons:

You need to look into the settings and set everything to minimum. These steps will help you if you have an old, weak computer. Set everything to minimum, shadow effects and other settings. You shouldn’t chase the picture, the most important thing for you is accurate rendering.

Also, try to ensure that there are no words in Cyrillic (Russian letters) like D:\Games\Steam, better word game, replace with Games.

If you have not found a solution to your problem here, then it is best to contact support and continue searching. CS is a very popular game and somewhere on the forums there is probably a solution to your problem.

11.05 2016

CS GO won't start? Favorite game, one of the best in the world! We bring to the reader's attention the main problems and solutions. We understand that there are plenty of options, but we will try to highlight the most popular cases.

Error called “New protocol” when starting from Steam:

You activate the game and try to join the server. After a few seconds, a message appears indicating that the new protocol is being used. During connection, other errors in English may also pop up, indicating a version mismatch. This may indicate that the shooter servers are not working properly. This means it's time to update your game client. There is nothing you can do here, and you can only wait until everything is updated. This applies to both pirated and licensed clients.

Try completely uninstalling everything and reinstalling. After installation, do not download additional modifications and start playing on the standard version.

Black screen in CS GO from Steam:

A black screen is the main irritant of modern online projects. To resolve this error, you need to download the latest version of the BIOS and upload it to a portable device. After this, the computer reboots and we need to enter the BIOS settings menu. We are looking for software called Q-Flash and changing the firmware. In the settings you can find a program that allows you to change the firmware. Try disabling the built-in video card and leaving only the external card running.

CS GO doesn’t work – what to do if you can’t join:

"Contra" tries to join the server four times in a row, but nothing works. Most often, the reason lies in the operation of the Firewall, which does not allow data exchange with the server. Sometimes it happens that connecting to the server is completely impossible due to problems. And another reason is incorrect operation of the system on the part of the provider.

Try to trace any processes that are associated with the start file (hl2.exe). Start by adding it to the firewall's list of allowed programs. When this does not help, all that remains is to wait for the connection to be restored. Nothing can be done if the provider is carrying out technical work.

Error related to Direct X for CS:GO from Steam:

When CS GO does not start for the specified reason, you can completely reinstall DirectX. Check if updates for this software and drivers for your video card are installed. If you do not have such a setting, you will have to update it yourself. It should be recalled that the Steam client itself can activate video card driver updates - this is very convenient.

What to do if CS:GO doesn’t work – other reasons:

You should start by optimizing the graphics settings and this will help you play if you have “weak” hardware. Set everything to the bare minimum. This applies to the quality of shadows, texture detail, shaders, anti-aliasing and filtering. Turn off V-sync and motion blur.

Q1: Where can I download Steam?
A:

Q2: The console does not open, what should I do?
A: Go to “Main Menu” -> “Settings” -> “Keyboard” -> “Advanced...” - check the “Enable development console” checkbox. To open the console, press the “tilde” button (letter “E”).

Q3: How can I find out the version of the game?
A: Go to the console and write: version

Q4: How to change nickname?
A: Launch Steam, then go to: Steam -> Settings -> Friends - in the “Nick” field write what you need.

Q5: When I log into the server, I am disconnected with one of the messages:

"This server uses a newer protocol"
"Disconnect: Server uses different class tables"
–– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– ––
"Server is enforcing consistency for this file: particles\water_dx80.pcf"
–– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– ––
"Invalid Steam key length"
–– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– ––
“Client and server product versions do not match”
–– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– ––
"The server you are trying to connect to is running a newer version of the game"
–– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– ––
- what should I do?
A: The servers have not yet been updated and, accordingly, the version of your client and the server version do not match. Solution: Wait for the servers to update.

Q6: When I log into the server I receive the following message: “Connection failed after 4 retries,” what should I do?
A: This message indicates that something is interfering with your connection to the server. This is probably a firewall or perhaps there is no connection to the server at all at the moment (for example, your provider is carrying out repairs). Solutions:
1) Add all processes associated with hl2.exe to exceptions in your firewall.
2) Wait a little and the connection will probably be restored.
3) Connect to the Internet.
4) Servers are undergoing maintenance.

Q7: How can I change the language in the chat/console?
A: You can try several key combinations: Ctrl+Shift, Alt+Shift, Ctrl+PageUp, Ctrl+PageDown.

Q8: I installed the game, but as soon as I launch it I get an error:

RUS: “The application was not launched because it was not configured correctly. Re-installing the application may resolve this issue."
–– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– –– ––
ENG: “This application has to start because the application configuration is incorrect.” Reinstalling the application may fix this problem."
- what to do?
A: Install the official Microsoft libraries required to run applications written using Visual C++ 2008 (the emulator is written in it):
Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) - version for 32-bit systems;
Microsoft Visual C++ 2008 SP1 Redistributable Package (x64) - version for 64-bit systems.

Q9: How can I mute the microphone in a game for a specific player?
A: When you are on the server, press the Esc button, select the “Mute players” button in the menu and there you mute the voice of a specific player or several at once.

Q10: I[installed a non-standard config/changed game settings/installed various mods that changed game settings] , in general, now everything is working “crookedly” and I want to return all the settings to standard. What to do?
A: To correct the settings, run the game with the -autoconfig parameter. Plus you can delete the following branches from the registry:
For 32-bit systems: HKEY_CURRENT_USER\Software\Valve and HKEY_LOCAL_MACHINE\SOFTWARE\Valve
For 64-bit systems: HKEY_CURRENT_USER\Software\Valve and HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Valve

Q11: Suddenly[the microphone stopped working/the microphone began to make noise/the microphone began to behave incorrectly] . In all other games/applications it is normal, but in the game it is not. What can you recommend?
A: Update the drivers for your sound card. Try changing your microphone settings in game and on Steam. Reset the game settings if you installed any configs. There is nothing better you can recommend here, since problems with the microphone are extremely specific and there is no general solution.

Q12: It so happened that they could not help me in the “Problems and Questions” topic. What to do?
A: Write about your problem in tech. support from Buki or Valve.

Q13: How to take screenshots in the game?
A: Screenshots can be taken by pressing the F5 key. All screenshots are stored in the "...\csgo\screenshots" folder. You can upload a screenshot here: img.optizone.ru

Q14: How to record and watch a demo?
A: Write in the console record*Name*. To stop recording write stopdemo. The recording will be saved in the cstrike folder.
You can view the demo by pressing the key combination Shift+F2. The demo can be downloaded here: up.optizone.ru

Q15: When I start the game, it constantly starts updating itself, what should I do?
A: Turn on Steam, stop all downloads, turn off Steam, go back to Steam, play.

Q16: Is the game overlay working incorrectly (Shift+Tab during the game)?
A: Check your firewall and/or antivirus settings.

Q17: “Failed to lock index buffer in CMeshDX8::LockIndexBuffer”, what should I do?
A: Update DirectX.

Q18: After each phrase there is a click or the phrase is not spoken. The rest of the sounds are fine. How to solve a problem?
A: Open the “Control Panel” -> “Sound and Audio Devices” -> “Audio” Tab -> Settings... -> “Recording Quality” Tab, and move the slider one notch to the left: “Standard Acceleration: Used to enable only standard capabilities "DirectSound"

Q19: “This game is currently unavailable. Please try to connect later” (This game is currently unavailable. Application running), what should I do?
A: Delete the file..\Steam\ClientRegistry.blob

Q20: “Platform error: module failed to initialize, The instruction at address '0x0*******' accessed memory at address '0x0*******'. The memory cannot be “read””, what should I do?
A: Remove Cyrillic from the path to Steam.

Q21: When starting Steam, an error appears: “Fatal error: Failed to load platform modules”, what should I do?
A: Delete the winui.gcf and platform.gcf files from the “SteamApps” folder.

Q22: When I try to launch any source game, it gives an error referring to hl2.exe. What to do?
A: “Start” -> “Control Panel” -> “Administrative Tools” -> “Services” -> “Windows Management Instrumentation”, right click - Properties, there will be “Startup Type”, set to “Disabled” mode, then click "Stop".

Q23: Where to put new downloaded maps for Counter Strike: Global Offensive
A: In the folder..\Steam\SteamApps\common\Counter-Strike Global Offensive\csgo\maps.

Q24: When trying to connect to the server “Missing map *map name*, disconnecting”, what should I do?
A: Check “Settings” -> “Network mode” -> “allow all custom files from server”, remove the conflicting card from
game directory...\Counter-Strike Global Offensive\csgo\maps\*map name*

F.A.Q. may be replenished. Taken from

An error when starting CS go occurs in both licensed and pirated versions. They crash due to steam malfunctions or errors in the update. Here is a solution to the main problems during startup.

The game failed to start - unknown error.

1. Run the game as administrator. To do this, right-click on the CS GO shortcut and select Run as administrator.
2. Check the integrity of all game files. Go to your Steam library, find the game, right-click, then Properties. Then Local files -> check the integrity of the cache. Steam will automatically check all files and download damaged or missing ones again.

Error failed to initialize nvapi with error (0xfffffffe).

1. The problem is with the video card. But first, we also recommend running the game as an administrator. If this doesn't help, go to the game files folder. In the directory, in addition to the executable exe file, there is one DLL file (dxgi.dll) that needs to be deleted, then try starting the game again.
2. If the problem is not solved, update the video card drivers (Device Manager → expand Video adapters → go to the video adapter itself → Drivers tab → Update → Auto-update), as well as DirectX to the latest versions. After updating, be sure to restart your PC.

Error Unicode directory path not supported. Error 0x0438.

1. The error appears as a result of the fact that the game is installed in a folder whose name contains Russian letters. Change Russian characters to English and reinstall the game.

Unknown software exception (0x40000015) in the application

1. To fix the error, check the integrity of the cache and game files (how to do this was written above).
2. Update drivers and DirectX. How to do this, read below.
3. If CS GO crashes during the game, try setting the video quality settings to lower values.

Error failed to create d3d device.

1. Go to Steam, game properties. Click the "Set Launch Options" button. In the window that appears, you must enter the resolution setting for your monitor. -w width_in_pixels -h height_in_pixels. For example: -w 1440 -h 900. Then restart Steam and the game.
2. If the first solution does not help you, it is recommended to update DirectX and video card drivers, then check the integrity of the game files and launch CS via Steam