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Change of the operator while saving the number: step by step instructions

Mobile phone with many applications and Internet access has long ceased to be something unusual. In the daily "battle for the client", cellular operators are inventing all new "super-profitable" tariffs and suggestions. Until recently, to keep from the transition from one cellular company to other of our compatriots in most cases could the upcoming inevitable troubles related to the change of phone number.

From January 2013, Russians had the opportunity to save the phone number when changing the cellular operator. The Decree of the Government of the Russian Federation, enthusiastically called by the Press "On Cancellation of Mobile Slavery", ordered Russian mobile operators to provide customers with the MNP-Mobile Number Portability service, which makes it possible when changing the company to submit an application for maintaining the current phone number.

How is the change of the operator with the preservation of the room? What documents need to provide for this? Can difficulties arise when changing one cellular operator to another?

General rules for transition

Regardless of the SIM card, what company changes the operator with the preservation of the room, there are general transition principles:

  • This service is always paid. The cost of the transition will cost subscriber 100 rubles. Immediately should be clarified on additional costs. It is necessary to find out, for example, how much will the SIM card and the package of connected services cost.
  • MNP service will not work too often. The law "Conducts" cellular operators, allowing you to move with the preservation of the phone number not earlier than in two months from the moment the maintenance of the new cellular company.
  • Only the owner can transfer to another cellular communication company with preserving the number, that is, the person whose name is made by the SIM card with this phone number. He must personally submit a statement by presenting his passport. In exceptional cases, the transition can be carried out by a trustee, having an appropriate notarial power of attorney from the owner of the number.
  • The transition to another company without changing the number is limited by one region. This means that the change of the operator with the preservation of the room in Moscow will be possible only in the capital or region. Change the Moscow number in any other region will not work.
  • The phone number remains the same, but the SIM card operator issues his after the conclusion of a service agreement with the subscriber. Services and services connected to a mobile phone number, after switching to another company, in most cases will have to be reinstated.
  • Blocked phone numbers are not subject to MNP service.

Does the subscriber obliged to warn the operator about changing the number?

It is logical to assume that the "MNP law" is primarily on the side of consumer services of cellular communication, that is, subscribers. But is it protected by this decision of a cellular operator to lose the subscriber? For example, if the operator's change is made while maintaining the number from MTS per megaphone, does the subscriber obliged to notify the MTS company in advance about this?

In order to change the operator, the number owner must leave the application only in the company where the transition will be carried out. Warning in advance the company, from where the subscriber is going to go, it is not obliged.

Terms of transfer

Lawmakers have established specific deadlines in which the cellular company should be changed by the operator while maintaining the number. For any legal entity leaving the application for this service, all rooms specified in the application are renewed for 29 days. For an individual, this period is still shorter than 8 days. During this time, the operators must carry out the necessary reconciliation of the personal data of the subscriber.

How does the subscriber use the cellular connection until the change of the operator with the preservation of the number is not produced? During this period, having both SIM cards on the hands - new and old, the subscriber continues to use the services of "donor" until the SMS is obtained, indicating the time and date of the transition.

Subscribers who have already passed the transfer procedure with the preservation of the room, often warn that it is very important during the translation of the "zero" or negative balance on the SIM card operator "donor". The lack of money on a cell phone account may well serve as a company operator to refuse to translate.

Transition to Beeline

What needs to be done to subscriber to keep the existing cell phone number of another operator company, become a Beeline subscriber? For example, consider how step by step is made by the change of the operator while saving the number from MegaFon on Beeline.

A subscriber who wants to change the SIM card serving "MegaFon", on the Beeline SIM card without changing the previous phone number, it will be necessary to contact any office of the new operator, having a document certifying the person with you. An employee will help the future client. Fill out an application for the operator's change with the preservation of an existing number. In addition to personal contact of the communication salon or office, subscribers now have the opportunity to leave the appropriate application online in a special section on the company-operator's website.

The next step is the conclusion of the Treaty with Beeline and receiving the SIM card of this company. A subscriber for a new SIM card will need to choose any tariff of the new operator. If the application was issued online, you can order the courier delivery of the SIM card and the contract for free.

Next, you need to pay 100 rubles per NMP and additionally for a new SIM card, according to the selected tariff. The issued application for the NMP service will be reviewed by the company within 8 days. All this period, the subscriber can use the MegaFon SIM card, not allowing the zero or negative balance. The Beeline SIM card can also be used immediately after issuing on hand - it will be connected to a temporary number.

On the current status of the application left and all operations, the Subscriber will be notified by SMS messages. During the day before the transfer of the number, the subscriber must be received a message with information about the time when it is necessary to rearrange the Beeline SIM card to his phone.

Transition to MegaFon

For those subscribers who decided to use the services of another major operator - MegaFon, two ways are also provided for two ways to fill out the application: in the communication salon or on the company's official website. How does it look like, for example, the change of the operator while maintaining the room with "tele2" on MegaFon?

  • To report MegaFon about your decision to change the operator, without changing the number "Tele2", the client needs to either contact the passport (document certifying the identity of the owner of the number) in the communication salon or corporate office or fill out an application in a special section on MegaFon website . Here, on the company's official website, it is possible to get free shipping contract and a new SIM card with departure to the subscriber of a company specialist to enter into an agreement and consultation on the proposed tariffs.
  • Further, the contract is concluded, the choice of the tariff and receiving the MegaFon SIM card.
  • NMP service is paid (100 rubles) and the new SIM card package in accordance with the tariff that chose the subscriber.
  • After the eight day, after receiving an SMS notification of changing the operator, the operator must be changed in the telephone SIM card on the MegaFon.

Transition to MTS

The process of switching to the MTS cellular communication company with the preservation of the phone number is almost similar. But it is worth noting that this company has no request to fill out an online application. Changing the operator while maintaining the number with "Tele2" on MTS includes the following actions:

  • Subscriber's appeal to salon or MTS office with a passport or other identity card document. To change the operator, you will need to fill out the appropriate application.
  • Conclusion of the contract, the choice of the tariff and receiving the MTS SIM card.
  • Payment of NMP services and a SIM card package in accordance with the tariff.
  • After the eight day, after receiving an SMS notification, the operator's change must be changed in the telephone "tele2" sim card on MTS.

Transition to "Tele2"

Separately, it is worth mentioning about the transition to the preservation of the room to the "tele2" - the operator not included in the Russian top of the leaders, but already conquered certain fame in our country regarding democratic pricing policy.

To go to the service of this operator with your phone number, the subscriber will have to personally write a statement in the office (telephone salon) "Tele2". Next, the procedure is not much different from the already given examples: the subscriber on which the SIM card is registered, you need to come with a passport to the communication salon and write a statement, sign a contract with the company. On the same day, he will give him a SIM-card of the company "Tele2".

After that, within 8 days, the subscriber must come to SMS indicating when the telephone number is translated, and you will need to rearrange the SIM card in your phone. During this period, the Subscriber is obliged to eliminate debt to the company "donor", if any.

After switching on the "Tele2" SIM card, the subscriber number may be unavailable, but not more than half an hour - about this, as a rule, warn in advance when concluding the contract.

Responsibility of operators

Changes in the Federal Law "On Communications", namely, in Article 46 of this Law, provide for the responsibility of the company's cellular communication for violating the timing of the telephone number. Thus, if during the required 8 days, the translation of the subscriber's telephone number is still not completed, the operator, which violated the transfer time to another company, is obliged to provide a client with the opportunity to use cellular communication until the operator will actually be changed with the number of the number.