Contact center of the airline victory. How to call for free in the airline victory? Reduced air transportation costs

The flight was detained for 55 minutes, as a result flew not 4 hours and 40 minutes, and 5 hours 35 minutes. The water was not worn, went for themselves...

Water, near the toilet. In cups, spilled with a stewardess, who cutely communicated with a stewart, and apparently there was no time to approach people once again. In 5 hours 35 minutes - not conquered. Never. This is a huge minus. They did not even suggest sandwiches. People were hungry and dissatisfied. When you bought tickets on the site - it was not indicated that the flight would be without feeding passengers. Also, on the initial registration, we asked two tickets nearby. The guy was sitting (about 129 - 135 near the number) The young brunette is already displeased looking, with a vague speech. When we went to the cabin of the plane, we found different places. Mom had 31 b, I have 31 d. This is such a surprise. Unpleasant. Either he is amazed. Fortunately, a man in place 31 s, turned out to be very pleasant and polite and gave me a place. My mom is sick diabetes 1 degree and my presence, especially in the plane it is very important for her, and for me. In place 31a no one flew. Therefore, it is not clear why the guy at registration did not give us these two places. It was stuffy on the plane (initially) did not revalibly. We fly very often. . The little of this airline will not fly. If friends ask - not advise. Control zone. This is a separate story. I do not know how much to treat you, but still I will write. Mom constantly rang, the girl who did not miss her constantly asked for something to remove. Signed even take sneakers. Everywhere we enrolled, and very ugly and indecent. The most important thing is that they still have learned the signal from its device. Dissatisfied. Hamyat. The strangest thing they ask are: "What do you have?" Although she had to say for 30 times, spending his wand. In the end, they did not find anything. The signal did not disappear. Although nothing in his pockets. The queue for us was unhappy. Mom 57 years. She has pressure. She did not want to fly anywhere. When I (her daughter) wanted to see Beijik (to know the name and contact where you need) The girl began to hide and close the drawers. The picture is terrible. You need to watch at least for a year birth. And to understand who needs to do nerves, and who does not have all these disassembly. Things have already passed. All on different sides. Mess! Someone has already lost the phone. We also did not immediately find. When they were looking for, they argued from them. It began to keep off what screensaver, with some smile. I had a lot of complaints to express, including my mother diabetes. And that it is impossible to nervous! People watching, I apologize like a ram on a new gate. Not an apology. As it all began negatively, it continued further (as described above). The mood is spoiled. In other airlines there were never such a thing. Although I live in Moscow. And often fly. We fly together and separately. There was no such horror. Thanks to the crew for the fact that flew. Just for that.

At the airline, Russia has several hot lines of passenger support, which depend on the type of flight. For the most prompt receipt of advice, you should call on the corresponding number of your phone number.

For transportation on flights SU6000-SU6999

Employees of the contact center will answer any questions asked by you related to the provision of air services: purchase and sale of tickets, the time of departure and arrival of aircraft, issues related to the transportation of baggage and its search in case of loss or damage.

Free telephone hot line Airlines Russia:

Corporate clients I. legal entities can also contact support for this phone. Qualified specialists around the clock provide professional advice on all air services provided. Calls are free from any urban and mobile phones throughout the territory of the Russian Federation.

Telephone for complaints:

Call the operator for this number on issues containing material requirements related to delay or cancellation of flights, damage or luggage loss, on the transport of goods, airport service, airport and in the sales office.

On shipping issues on FV5501-FV5900 flights

Airline support service Russia for calls from Moscow:

Calls to this number are paid according to the tariffs of your telecom operator.

Telephone information service for calls from St. Petersburg:

Calls to the specified number are charged on the tariffs of your operator.

Airlines Russia is a modern fleet of aircraft for traveling around the country and beyond, one of the largest Russian air carriers. The central office is located in St. Petersburg, the airline branches are in Moscow, Orenburg and Rostov-on-Don. The company makes airline passengers in more than 120 different directions in more than 20 countries of the world.

• Official website: http://www.rossiya-airlines.com
• Online check-in:
  https://www.aeroflot.ru/ru-ru/information/checkin/web_checkin.
• Scoreboard from departures and arrivals:

Representatives of the airline Victory can be contacted using the following contacts: telephone hotline, email address, groups in social networks, the official website of the company.

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One way or another, many passengers and potential customers have questions or situations that require permission with the help of representatives of the airline. Sometimes you need to clarify something, sometimes correct any data, as well as through the contact center you can book a ticket, pay for it and solve many other questions.

Phones help help

Call in Russia. Phone number contact Center – +7 809 5054777 . The contact center can be called to buy a ticket or clarify the questions of interest. Works around the clock. 1 minute of call will cost 55 - 60.17 rubles without VAT. Waiting time is included in the reciprocal session.

How to call the airline victory from another country. Hotline for calls from abroad - +7 499 2152300. Tariffs for calls depend on your cellular operator. In any case, calls to this number are charged as international.

Important: To save on calls, you can call the Skype Contact Center. It will cost much cheaper.

On the website of the airline, the victory has a warning that the connection to the contact center operator occurs in the presence of free telephone lines.

Important: For phone numbers, within the corporate program, access to the contact center line of the airline victory can be limited.

Official site of the company Victory

If it is not possible to contact the contact center, or there is no desire to spend money on a call, you can see the information you are interested in on the company's website.

The official website of the airline Victory is located at http://www.pobeda.aero/. After examining the site, you can find answers to many questions. Also, when registering on the site, each user has its own personal online Cabinet. This is a very convenient tool for work. Functional personal Cabinet Enough wide, the intrinfeas is understandable and convenient. Here you can fill out your data so as not to enter them with each purchase, book tickets. Pay for them to learn news, information about promotions, see the contacts, manage the booking of airline tickets and so on.

Important: To be aware of news and first to learn about super-sale tickets, subscribe to the company's newsletter. To do this, in the "About Company" menu in the "Contacts" tab, find the item "Subscribe to our newsletter". You need to enter an email address and click "Subscribe".

Email to work with clients

If you cannot find an answer to your question on the company's website, and there is no possibility to get through to the hotline, you can send your contact with customer service by email.

Official email To work with customers -. You can write here to ask questions, or leave your feedback and wishes.

This is enough convenient way Getting a detailed answer to your question individually, as you calmly, not in a hurry, you can write a letter and fully reveal the essence of your question.

Clock opening hours of clients are limited by the framework of standard working time. Therefore, ask questions and receive answers from the company's employees only during working hours.