Operator number Tele2: free call to the operator

Does the average mobile user need to know the number of the Tele2 operator? A free call to the operator can be the solution to most problems related to the use of the phone. The situation associated with the lack of a network, setting up additional services or the need to connect any options can affect any subscriber. It is not always possible to solve the problem on your own. In this case, the technical support service comes to the rescue.

Contacting a help desk consultant is not difficult, provided that the user knows how to do it. For a beginner, this action will seem problematic, primarily due to the lack of the necessary knowledge of how to contact the help desk.

It is possible to call "Tele2" from almost any number. This can be a mobile number "Tele2", a cellular other operator, or a landline phone. Depending on the situation, you can choose the most appropriate method and contact the operator service free of charge.

How to call from Tele2?

For all customers of the cellular operator "Tele2", throughout the coverage area, there is a single number of the All-Russian technical support service. Calls to it are free of charge. It is enough to dial the short number 611 and press the dial key.

To communicate with the operator, you will need to select the desired section in the menu list voiced by the autoinformer. Further, in the tone mode, you must press the key indicated by the answering machine. For automatic connection, it is enough to listen to the information of the main menu twice.

You can not waste time listening to the autoinformer and immediately contact the help desk employee. To do this, after dialing the number 611, wait for the connection, and then press the "0" key from any section of the voice menu. Redirection to contact the Tele2 employee will be done automatically.

Users of this operator in Moscow can contact the consultant at 8-800-555-06-11. But only if you use the "Call Cheaper" tariff plan.

How to call from another number?

You can call the subscriber department of this operator from any city telephone or from a number belonging to any Russian cellular operator. To do this, you need to use a single toll-free number of the following type:

8-800-666-06-11

It should be borne in mind that calls to free numbers starting with 8-800 are free only in Russia. A call to this direction outside the Russian Federation will be charged in accordance with the current tariff plan.

Direct communication with a technical support representative will occur automatically after the system has announced the entire list of services provided. In addition, the autoinformer will advise you to use the "Personal Account" to manage tariff plans and additional functions.

You can call the regional number of the company. But a call to this number will no longer be free. The tariff will be calculated according to the terms of the current tariff for local communication. Below you can familiarize yourself with the numbers of subscriber departments, depending on the region, the same information, painted in more detail, can be seen on the official website of "Tele2".

Telephone numbers of the subscriber department for:

Arkhangelsk - 8 (8182) 47-47-47
Belgorod - (4722) 375-375
Bryansk - (4832) 66-20-20
Vologda - 8 (8172) 51-15-55
Vladimir - (4922) 37-67-47
Veliky Novgorod - 8 (8162) 55-01-50
Voronezh - (473) 2-580-611
Kaluga - (4842) 78-88-87
Kostroma - (4942) 47-24-25
Kaliningrad - 8 (4012) 90-99-09
Kirov - (8832) 77-22-22
Kursk - (4712) 36-63-66
Kemerovo - 8 (904) 990-00-00
Krasnodar Territory and the Adyghe Republic - (861) 253-00-55
Lipetsk - (4742) 71-71-71
Murmansk - 8 (8152) 75-16-11
Moscow - 8 (495) 97-97-611
Naryan-Mara - 611
Nizhny Novgorod - (831) 2-911-611
Novosibirsk - (383) 380-00-00
Omsk - (3812) 50-50-50
Eagle - (4862) 43-80-00
Pskov - 8 (8112) 75-75-75
Petrozavodsk - 8 (8142) 59-46-11
Ryazan - (4912) 50-06-11
Rostov - (863) 2-41-50-00
St. Petersburg - 8 (812) 329-00-22
Syktyvkar - 8 (8212) 56-06-11
Smolensk - (4812) 40-00-00
Udmurt Republic - (3412) 47-47-74
Tomsk - (3822) 58-66-58
Tambov - (4752) 76-06-11
Tver - (4822) 57-99-99
Tula - (4872) 70-37-03
Chelyabinsk - (351) 248-06-11

For a call by region, the numbers corresponding to the regional center are valid. These numbers can be used as an alternative form of contact if 611 is not available.

How to contact Tele2 while in roaming?

And when staying outside Russia, Tele2 clients do not remain without help. A free call to the operator can be made after the SIM card is registered in the local cellular network. You need to dial a number like this:

+7 951 520-06-11

Calls to the inquiry service in roaming are not charged. An employee can be consulted on any problems related to both roaming and other expenses.

When dialing an overseas support phone, pay special attention to the correct numeric combination. The dialed number must start with +7, otherwise there is a risk of losing a certain amount of funds from the phone balance. Going abroad, it is advisable to write down the number of the help desk in "Contacts", since it is not known when the operator's help may come in handy.

What is the connection with the operator for?

Tele2 support staff can provide assistance in any questions regarding the use of the operator's services. This applies to connecting and disconnecting services, tariffication, changing the tariff plan, blocking the number in case of its loss, and so on.

The operator can switch the subscriber to a specialized technical support service if the topic of the appeal requires special attention. In any case, whatever the reason for contacting the operator service, Tele2 employees will try to solve the problem as soon as possible.

It may take some time to get in touch with the operator. As a rule, the wait lasts no more than a few minutes. The operator may be busy communicating with another client. As soon as the employee is free, he will immediately answer all questions of interest.

Additional options for communication with the operator

If suddenly, for some reason, the Tele2 operator could not get through, which is extremely rare, you can use alternative methods.

SMS correspondence

On the official website of the operator, you can find out all the information of interest. There is also a section with the most frequently asked questions, having studied the answers to which you can get an answer to your question. If you cannot find the information you need, you can write a message to the company. To do this, you should use the feedback form. Having filled in all the required fields, you just have to wait for a response to your email address specified during sending.

Sending letter

You can write a letter and send it to the e-mail of the Tele2 support service. The following email addresses are valid in Russia:

[email protected]

Social networks have long turned from a means of ordinary communication into a useful tool where you can learn a lot of useful information. This is also used by mobile operators, creating groups in which you can get answers to various questions.

For example, the Tele2 group exists in the popular Vkontakte network. Here you can not only read the answers to popular questions, but also state your problem. The technical support page is located at:

vk.com/tele2-podderzhka

Application SIM- cards

You can use the application on the SIM card. To do this, you need to find the "Tele2-menu" in the list. To contact the operator of the support service, you should select "My Tele2", then "Subscriber Service".

Sending a fax

If there is a problem with Tele2 cellular communication, you can send a request to the company by fax. It is enough for this to dial an international number on the device:

+7 (495) 229-84-01

The fax should contain a description of the problem, or the type of consultation required, and personal contact details for feedback.

Office visit

Any problems that arise can be resolved by visiting the operator's office. The address of the nearest office can be found on the official website of the company. The service center employees will answer any question regarding Tele2 services and solve problems as soon as possible. In some cases, it may be necessary to present an identity document to identify the owner of the phone number.

If none of the methods was successful, which is unlikely, or if you want to "figure it out" yourself, you can register in the "Personal Account" of the Tele2 client. All services can be managed from here. The interface is intuitive even for a novice user.