Why does iPhone not create an icloud backup. What to do if iPhone backup is not created in iCloud

Hello everyone! You need to make backups - that's a fact. And, as we know, Apple offers us two great options backup information - when iCloud help or iTunes. And if with iTunes everything is more or less clear - connected to the computer and "OK", then with iCloud there may be problems. Which? The most diverse.

For example, quite recently, my iPhone began to "delight" me with a notification like this: "iPhone - crash Reserve copy... ICloud does not have enough free space to back up iPhone data. " You take off the phone from charging, and here is such an error. You see, there is not enough space for him!

Let's see why this is happening and what can be done with all this? Let's go!

General info or why is iCloud copying failing?

Here I will not describe for a long time and in detail about the "cloud" service itself (especially since I have a separate one), but I will highlight some of the main points.

So, iCloud is, in addition to an account, also a remote storage location for information (photos, videos, program data, messages, contacts, notes, backups, and much more) of your iOS devices.

But the size of this storage is not infinite - for any user, Apple allocates only 5 gigabytes for free. And when you do not fit into this framework, the error "Backup failed - not enough free space" appears.

What can be done and how to fix the crash?

There are several options to get rid of the backup error.

Method number 1 - Pay

Everyone wants money and Apple is no exception. For a relatively small amount, you can simply change your tariff plan iCloud and upgrade from free (5 GB) to any other plan with more storage space. So to speak, to buy extra space in the "cloud". How to do it?

Open "Settings - Your Account - iCloud - Storage - Buy More Space" and select the tariff that suits you.

After payment, the iCloud storage increases, which means there is already enough space for your data - a copy starts to be created without any interruptions.

Method number 2 - Free, but relatively long

Don't want to pay anyone? I fully understand your desire - there is never a lot of money, and then Apple will write off a subscriber every month. Completely stunned!

Well, you can and for free. But then you have to "keep within" 5 GB cloud storage... To do this, go to "Settings - Your Account - iCloud - Storage - Management" and see what documents and data are stored there.

Do you see how something extra takes up precious space? Feel free to disconnect.

You should also pay attention to the "iCloud Media Library" (Settings - Photo and Camera). If this option is enabled, then your photos and videos are forcibly sent to the "cloud", thereby "eating up" the storage space.

But sometimes a situation like mine can happen - free space as much as 4.9 GB (out of 5 GB free), and when creating backup iCloud still crashes. Why is this happening? The thing is, the size of the next copy is much more than 5 GB - the iPhone cannot create it because it will not fit into the allotted limit.

You can also look at this information in yourself by opening the "Backups" tab in the iCloud Storage. Moreover, here you can always correct the data from which the copy will consist (in order to "fit" into the allotted 5 GB) and, perhaps, you will even succeed!

Method number 3 - Free and fast

However, you can get rid of all those annoying signs that signal backup failures in an easier way.

It is enough to turn off the creation of copies in iCloud and use the same iTunes for this, where the space for your data will be limited only by the size hard disk computer.

To do this, open "Settings - Your Account - iCloud" and move the slider opposite the corresponding menu item.

That's it, there will be no more failures. Victory!

Now the backup will be created on your computer automatically when you connect and sync with iTunes. And it's better not to postpone this business indefinitely, but to go and do it right now - it certainly won't be superfluous, believe my little experience :)

P.S. Want more free free space in iCloud? Me too! Let's combine our efforts - put "like" and click on the buttons social networks... I have already put my "+1", it's up to you! :)

P.S.S. After reading the article, do you have any questions or have any questions? Be sure to write in the comments - we will try to figure it out together!

During the creation of the backup iPhone copies or iPad in iCloud, there are several common errors. The strangest of them is related to the fact that the process of creating a copy is not completed, while iOS does not give any recommendations on how to fix the problem. How to get rid of such an error was described in this instruction.

Method 1. Delete the previous backup

Step 1. Go to the " Settings» → iCloud → « Storage».

Step 2. Select the item " Control”, And then a backup of your device, which was created earlier.

Step 3. On the page that opens, click " Delete copy". Note that the button appears after a short download.

Step 4. Confirm the deletion.

Immediately after that, try to create a new backup in the " Settings» → iCloud → « Backup copy».

Method 2. Create a backup in iTunes

The error related to the inability to create a new backup in iCloud is quite often solved by creating a copy through iTunes and then activating the backup to iCloud.

Step 1. Connect your iPhone or iPad to your computer and launch iTunes.

Step 2. In the iTunes window, select your device.

Step 3. On the “ Overview"Check the box" This computer" and press " Apply».

Step 4. Click " Create a copy now”And wait for the end of the backup process.

Step 5. On a mobile device, go to the " Settings» → iCloud → « Backup copy"And activate the switch" ICloud backup».

After enabling the backup function, the problem with the inability to create a backup should disappear.

When backing up data to iPhone, iPad, or restoring from a backup in iTunes, warnings may appear stating that it cannot be restored or restored from it. The reasons indicated can be of different content:

"... because an error has occurred";
"... because an unknown error -1 has occurred";
"... because the backup could not be saved on this computer";
"... because the backup session has failed";
"... because the session could not be started";
"... because the request was denied by the iPhone";
"... because there is not enough free space."

Before proceeding with the further procedures, we recommend that you save the previously created data backup just in case.

Where are iPhone or iPad backups stored

Mac:~ / Libraries / Application Support / MobileSync / Backup /
Here, the tilde character (~) represents the user's folder, and if there is no Libraries folder in it, Option-click the Go menu.
Windows XP: \Documents and Settings \ (username) \ Application Data \ Apple Computer \ MobileSync \ Backup \
Alternatively, you can try to locate the Application Data folder yourself by opening Start and choosing Run. In the appeared input field, enter the line% appdata% and press "ok". Thus, you will get access to the Application Data folder, from which you can follow the path \ Application Data \ Apple Computer \ MobileSync \ Backup \
Windows Vista, Windows 7 and Windows 8:
\ Users / (username) \ AppData \ Roaming \ Apple Computer \ MobileSync \ Backup \
Alternatively, open the Start menu, type% appdata% in the search bar and press Enter. Then do the rest of the path AppData \ Roaming \ Apple Computer \ MobileSync \ Backup \

Failed to back up iPhone, iPad data to iTunes

Possible solutions for problems related to the impossibility of creating a backup copy of data from iOS devices in iTunes:

First, reboot: restart your computer and iPhone or iPad, then try again to back up your device's data.
Refresh yourself. Update your software: Download the latest iTunes, install any required updates for your Mac, update your iOS.
Check the free space on your hard drive. Insufficient free space may make it impossible to create a backup.
Check your security settings. You may need to update your security software or disable it temporarily. After that, try again to back up your iPhone, iPad data in iTunes.
Disconnect your iPhone, iPad from your computer and reset the Lockdown folder. on reset is. Then reconnect mobile device to your computer and repeat the backup procedure.
Apple Support.

Failed to recover from iPhone, iPad backup to iTunes

Possible solutions for problems related to the impossibility of recovering from a backup copy of iPhone, iPad data in iTunes:

Restart your computer and iPhone or iPad, and then try backing up your device again.
Update your software: Download the latest iTunes, install any required updates for your Mac, update your iOS.
Check the free space on your iPhone or iPad. Insufficient free space on a mobile device may make it impossible to restore from a backup. In this case, go to Settings on your iPhone or iPad and go to General> Reset> Erase Content and Settings. Then try restoring your data from a backup.
Check your security settings. It may well be necessary to update your security software or disable it temporarily. After that, try restoring from iPhone or iPad backup to iTunes again.
Disconnect your iPhone, iPad from your computer and reset the Lockdown folder. detailed instructions on reset is. Then reconnect your mobile device to your computer and repeat the backup restore procedure.
Try restoring from a backup on a different computer. First copy the backup to the backup folder on the new computer. Where the data is backed up is indicated above. You may also need to create a Backup or MobileSync folder.
If all else fails, contact Apple Support.

If you didn’t find the answer to your question or something didn’t work out for you, and there is no suitable solution in the comments below, ask your question through ours. It's fast, simple, convenient and doesn't require registration. You will find answers to your own and other questions in the section.

A couple of days ago I tried to do it in iCloud, but, unfortunately, unsuccessfully: in the window located at "Settings" - iCloud - "Backup", I was greeted with a message stating that it was impossible to create a backup of the device. Why did it happen? The answer to this question was left behind the scenes, but not its solution from idownloadblog.

If you also encounter a similar error, first of all delete the old backup copy of the gadget from the cloud storage. You can do this on your iPhone or iPad in the "Settings" - - "Storage" section. Click "Manage", select the backup and delete it.

It so happens that, for some unknown reason, it is impossible to delete a copy from the device. In this case, a computer comes to the rescue: on OS X, open "Settings" - iCloud (this is the iCloud control panel). Click "Manage" again and delete the unnecessary one in the list of backups that opens.

Did not help? Then try signing out of your iPhone or iPad and then signing back in. Resetting your network settings in the General section of your phone settings can also help.

By the way, it is quite possible that the copy is not being created due to Low quality internet connections. Connect to a different Wi-Fi network and start the copying process again.

KiruHaHa View profile Send PM KiruHaHa Find all posts by KiruHaHa. I start synchronization and the SyncServer window immediately flies out - an error was found. We are sorry for the inconvenience. MobileDeviceHelper - An error was encountered. Then he writes that the tuna could not load the data class information from the synchronization services, then a window pops up: MobileBackup - an error was found.

Giggles View Public Profile Send PM Giggles Find all posts by Giggles. The iPhone and computer must have the same time zones and time. There was the same problem - everything worked.

Apparently connected with the transition to winter time. Thanks, now everything is finally working. I never thought that such a trifle could cause such problems! Today, due to this error with synchronization, all contacts and music have completely disappeared. Theme options Print version. View Options Linear View Combo View Tree View.

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Problems creating an iCloud backup - solutions

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When backing up data to an iPhone, iPad, or restoring from a backup in iTunes, warnings may appear stating that it is not possible to or restore from it. The reasons indicated can be of different content:

"... because an error has occurred";
"... because an unknown error -1 has occurred";
"... because the backup could not be saved on this computer";
"... because the backup session has failed";
"... because the session could not be started";
"... because the request was denied by the iPhone";
"... because there is not enough free space."

Before proceeding with the further procedures, we recommend that you save the previously created data backup just in case.

Where are iPhone or iPad backups stored

Mac:~ / Libraries / Application Support / MobileSync / Backup /
Here, the tilde character (~) represents the user's folder, and if there is no Libraries folder in it, Option-click the Go menu.
Windows XP:\ Documents and Settings \ (username) \ Application Data \ Apple Computer \ MobileSync \ Backup \
Alternatively, you can try to locate the Application Data folder yourself by opening Start and choosing Run. In the appeared input field, enter the line% appdata% and press "ok". Thus, you will get access to the Application Data folder, from which you can follow the path \ Application Data \ Apple Computer \ MobileSync \ Backup \
Windows Vista, Windows 7 and Windows 8:
\ Users / (username) \ AppData \ Roaming \ Apple Computer \ MobileSync \ Backup \
Alternatively, open the Start menu, type% appdata% in the search bar and press Enter. Then do the rest of the path AppData \ Roaming \ Apple Computer \ MobileSync \ Backup \

Failed to back up iPhone, iPad data to iTunes

Possible solutions for problems related to the impossibility of creating a backup copy of data from iOS devices in iTunes:

First, reboot: restart your computer and iPhone or iPad, then try again to back up your device's data.
Refresh yourself. Update software: download latest version iTunes, install any required updates for your Mac, update iOS.
Check the free space on your hard drive. Insufficient free space may make it impossible to create a backup.
Check your security settings. You may need to update your security software or disable it temporarily. After that, try again to back up your iPhone, iPad data in iTunes.
Disconnect your iPhone, iPad from your computer and reset the Lockdown folder. Detailed instructions for resetting can be found. Then reconnect your mobile device to your computer and repeat the backup procedure.
Apple Support.

Failed to recover from iPhone, iPad backup to iTunes

Possible solutions for problems related to the impossibility of recovering from a backup copy of iPhone, iPad data in iTunes:

Restart your computer and iPhone or iPad, and then try backing up your device again.
Update your software: Download the latest iTunes, install any required updates for your Mac, update your iOS.
Check the free space on your iPhone or iPad. Insufficient free space on a mobile device may make it impossible to restore from a backup. In this case, go to Settings on your iPhone or iPad and go to General> Reset> Erase Content and Settings. Then try restoring your data from a backup.
Check your security settings. It may well be necessary to update your security software or disable it temporarily. After that, try restoring from iPhone or iPad backup to iTunes again.
Disconnect your iPhone, iPad from your computer and reset the Lockdown folder. Detailed instructions for resetting are located. Then reconnect your mobile device to your computer and repeat the backup restore procedure.
Try restoring from a backup on a different computer. First copy the backup to the backup folder on the new computer. Where the data is backed up is indicated above. You may also need to create a Backup or MobileSync folder.
If all else fails, contact Apple Support.

Join us in

Hello everyone! Sometimes, the information stored on the device is much more important than the gadget itself. Photos, videos, notes, phone book- to lose it all is really scary. This is why regularly backing up your iPhone or iPad is a very rewarding activity. And which is the simplest and free way Reserve copy? That's right - through iTunes.

It would seem nothing complicated - I connected my iPhone or iPad to my computer, pressed a couple of buttons, the copy was successfully created, and I went for a walk about my business. Victory! And everything would be exactly like this, if not for the various errors that accompany or precede this process. One of which we will consider today.

So, in the process of creating a backup (most often at the final stage), iTunes can "please" us with the following warning:

iTunes could not create a backup because the iPhone is disconnected.

However, instead of an iPhone, it could easily be an iPad or iPod. The point is clearly not in the device itself. And it would be fine given error always appeared, but no - a few days ago everything was fine, and then bam - "iPhone is disconnected." Mysticism ... but something needs to be corrected!

Well, let's start looking for a solution with tips technical support Apple... After all, there are specialists there - these people are simply obliged to help! They recommend doing this:

Replace the wire. Make sure to use 100% original.
Change the USB port of the cable.
and reinstall. Moreover, you can try.
Back up to another computer.

Advice, of course, is good. But they do not always help out. Although, it's still worth trying - and pay maximum attention to the wire for connection.

I had a case when the original-looking cable (as I was told - it was in the box when I bought it) turned out to be a fake and iTunes could not create a backup because of it.

Well, okay, we checked everything - but the copying still cannot be completed, since the iPhone is "disconnected" during this action? It's time to move on to "folk" methods of solving the problem.

The information has been collected from various sources, so I warn you right away - all manipulations are at your own peril and risk :) Although, if you figure it out, then there is nothing wrong with all this.

And here is what users suggest to solve the "Failed to create a backup in iTunes" error:

These are the tips from "real life". And they really work!

From myself, I want to note that the most often helps: replacing the cable with an original (certified) one, updating the firmware and deleting documents (with Russian names) in applications on the device. It is on these points that you should pay attention in the very first place.

P.S. Do you still have or have questions? Or maybe you have your own way of solving this problem? Be sure to write in the comments!

Users report that their iPhone8 / X is unable to restore the backup from the latest backup for various reasons. In this article, we have listed the reasons and corresponding solutions when you were unable to restore a backup from iTunes or iCloud.

Part 1: Fix iTunes Failed to Restore iPhone

When you have problems with iPhone not recovering from iTunes backup, you can find helpful tips below.

ITunes backup damaged or incompatible

When you are in this situation, deleting corrupted backup files - good way to fix the error - iPhone cannot restore the backup.

1. First, you must find the backups of your iPhone8.

On Windows 7, 8 and 10 PCs:

To find the list of backups, go to \ Users \ (username) \ AppData \ Roaming \ Apple Computer \ MobileSync \ Backup \

You can also do the following.
Find the search string:

In Windows 7, click the Start button.
In Windows 8, click the magnifying glass icon in the upper right corner of the screen.
In Windows 10, go to the search bar next to the Start button.

Type% appdata% in the search bar and press Enter, then click these folders: Apple Computer> MobileSync> Backup.

On Mac:

Step 1. Click on search in the menu bar.
Step 2. Type or copy and paste the following text: ~ / Library / Application Support / MobileSync / Backup /
Step 3. Press the "Enter" key.

To find a specific backup, follow these steps:

Open up iTunes program... On the menu bar, click iTunes and choose Preferences.
Select "Devices".

Control-click the backup you want and choose Show in Finder.

2. Copy your iOS backups to another location, such as your desktop or external drive.

3. Open iTunes on your computer and select Devices.

4. Select all backup files and click "Delete backup".

5. Copy all previous backup files back to the Backup folder.

6. Try to restore iTunes again.

If that doesn't help, you may want to consider deleting all backups and creating a new backup if the new iPhone doesn't see the iTunes backup.

Error restoring backup

If the message says an unknown error, you cannot restore iPhone 8 from iTunes backup, you can turn to Tenorshare TunesCare free. Instead of trying to use possible solutions Tenorshare TunesCare Offers The Ultimate Solution To Fix various errors sync / backup / restore iTunes.

iPhone is disabled or not recognized by iTunes

Make sure that a new version iTunes has been updated.
Check USB cable and connections.
Restart your computer and iPhone 8.
Put iPhone into recovery mode with a free one to be detected.

Backup password is incorrect

If you have enabled encrypted backup and accidentally forgot your backup password, there is no way to restore iTunes backup to your iPhone 8 unless you remove the password using a third-party software such as. For more information on how to remove iPhone backup password,.

Part 2: New iPhone 8/8 Plus Can't Recover Data from iCloud Backup

In a different situation, if you are using iCloud backup and cannot restore iPhone from iCloud iOS 11, things are different. Most iCloud backup errors are caused by:

Not enough space on iPhone 8

If previous file the backup is large enough, you may be prompted to indicate that there is not enough space to restore from an iCloud backup. In this case, it is proposed to clear some space on iOS device. - good tool to recover limited storage space.

ICloud recovery is taking too long

The problem that iPhone won't complete restoring from iCloud backup is mostly caused by slow network connection, and big size file. Make sure your device is connected to a reliable and stable Wi-Fi networks and then wait patiently.

Or you can try iTunes backup alternative -. Supporting both iTunes and iCloud backups, UltData processes are restored with incredible speed. You just need to enter your account Apple ID and select a file to back up.

Some items cannot be recovered or iCloud recovery is incomplete

When your backups contain purchases made from more than one Apple ID, you will be prompted to send a message requiring you to sign your Apple ID, or the iPhone cannot be restored from the backup. Click Skip This Step and sign in later.

Hope these suggestions work for you. Share it if this article helps when resolving your iPhone 8/8 Plus / X won't recover from iTunes / iCloud backup.