The phone is not recorded missing. No call history on the phone or Android tablet

In this article you will find the answer to the question of what to do if your Android does not save the history of calls or calls and what led to such a failure.

This article is suitable for phones and tablets of all manufacturers of devices on Android: Samsung, LG, Sony, Huawei, Xiaomi, HTC, ZTE, Fly, Alcatel and others. We are not responsible for your actions.

When an unexpected call log stopped with new records, it is worth trying to restart the phone. There is a chance that in work android systems An error occurred, which will be eliminated only after restarting the system.

Click the power button until the menu appears.
Choose "Restart".
We look forward to re-running the system and make a new challenge.

If the cause of the failure consisted in a small error of the system, it will be eliminated using a restart, and android will return to normal position.

Wrong date

If the calls are not saved in the journal, then the wrong date on the smartphone may become another reason. Time does not matter, as there can be different time zones, but it is important that the date is accurate. Otherwise, the android calls will take from the future or past, and will not understand how it should be written to the current date.

Instructions for changing the date:

Open settings.
Go to the "Date and Time" menu.
Turn on the auto detection of the date and time over the network or set the data manually.

After changing the date, you should call any number to check if the call information is saved in the call log.

Reset

Another way is to reset the settings to the factory. Then you need to check the date and time. Under hard Reset. It is implied to delete all data from the phone and other devices so that the system and software will be returned to the original view. After dumping data, the phone will return to the state in which it was purchased.

All important files before resetting the settings must be saved, since the deleted data fails to restore. From the phone memory, downloaded applications, mail, SMS messages will be deleted. Data reset will not affect video, music and photos.

The first way to reset the data is to use the smartphone menu:

Go to the smartphone menu.
Then we find the section "Settings".
Then the "User and Archiving" menu or " General settings».
Now "Archiving and Reset". This may still be called "confidentiality" or "reset".
We find and select "Reset Device" or "Data Reset".
Click "Delete All".
After that, your device will restart and the data will be deleted.

If the reset to the factory settings for any reason it did not work out, then there is a second instruction:

Click the power button, turn off Android.
Descend three buttons immediately. This is the "Power" button, the "top volume button", "home" (button located in the center).
If in your smartphone such a button, as "home", no, then you should hold and keep the "top volume button" plus "power".
The download icon will soon be displayed on the gadget screen. Then you can release the buttons.
Now the menu will be open, where you should select the "WIPE Data / Factory Reset" subparagraph using the sound adjustment buttons in the phone. Then you need to confirm the HOME button. In the absence of this button in the gadget, you must click the button that is responsible for turning on the device.
Then the item "Yes Delete All User Data" will be displayed, click on it. For data step-by-step actions It will be deleted, after which you specify "Reboot System Now".

Refracting

If the settings for positive results did not lead, you should perform flashing. Can be used official firmware From the manufacturer of the gadget or set the Android assembly, which is suitable for the smartphone model.

Using the official firmware or the process of updating the system will be a safer process, as supported by the developers. Different custom builds Android users set to their risk.

Other possible reasons

To check changes in the settings in the calls you need to go to the log. There, open the "settings", then the "Functions" tab and click "Show Hide Calls". You can do this process not on all devices. We go into the filter and denote "all calls".

If Android does not save the call history, then you should look for the cause of the error in the system. In some cases, it only helps solve the problem full reset Devices, but you can do and less radical methods.

This article is suitable for all brands producing phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, Zte, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

System failure

If the call log unexpectedly stopped rapidly, try to restart the phone. Perhaps, an error occurred in the Android work, which will be eliminated after restarting the system.

Hold off the shutdown button until the menu appears.
Select "Restart".
Wait for the system to restart and make a new challenge.

Increase

If the cause of the failure was a small error in the operation of the system, the restart will eliminate it and return Android to normal state.

Wrong date

Another reason is that the logs are not saved, it may be the wrong date on the phone. Time value does not have, as time zones can be different, but the date must be accurate. Otherwise, Android will receive calls from the past or the future and will not understand how to record them on the current date. To change the date:

Open settings.
Go to the "Date and Time" section.
Turn on the auto detection of time and date over the network or set the data manually.

Increase

After changing the date, call any number and check if information about the call in the call log is preserved.

Reset settings and flashing

If everything is in order with the date, then the cause of the error should be seen deeper into the work of the system itself. Eliminate a serious system failure in two ways:

Reset settings to the factory state.
Refracting the phone.

After reset, you will receive the device "as a new": without profiles, contacts, content, applications installed on internal memory. Not to lose important data, make before reset backup. To roll back to the initial state:

Open settings.
Go to the "Restore and Reset" section.
Select "Reset Settings" mode and click "Reset".

If the reset of the settings did not help, reset data with a complete rollback to the factory settings. After performing this operation, you will get a pure android.

Increase

If the reset did not lead to a positive result, perform flashing. You can install the official firmware from the device manufacturer or put build Androidsuitable for phone model.

e Android. Smartphone Android Does not show missed incoming calls. What to do and how to correct?

Many users face a problem when phone either tablet Na android database Begins to capricious. It seems that nothing happened that could cause a malfunction, and it works not as it should.

For example, problems with the fact that the missed, incoming either outgoing calls. The reason why may be:

1st: Software failure - i.e. The problem lies in the failure software

2nd: Hardware failure - i.e. The problem lies in the "hardware" (that is, it is required to replace or restore the spare parts of the gadget)

However, do not rush to get upset - in 90% of cases with problems call registration and recording system smartphone A EY tablet and on the basis of Android is to blame software failurewhich you can completely fix on your own.

Correct the program failure:

Method 1.Pretty simple - come in "Settings", find there « backup and reset "in which you choose full reset Settings with deleting all data. Be careful, the use of this method is often effective, but entails the removal of all photos, contacts, passwords, music, games, video, and in general, all the information stored on your smartphone E or tablet E. Therefore, pre-save everything you need by connecting the gadget to the computer. If this method does not suit you, or if the problem is not eliminated after it, see Method 2.

Method 2.

Based on solving problems with communication and network reception telephone ov i. oS tablet based on Android method Implementing additional software. Utilities controlling all processes inside gadgets. Today, there are quite a lot of them, however, the fewer functions contain an application, the greater, as a rule, it is effective. Best controls the system functions, adjusts, and fixes everything possible mistakes Settings and Synchronization Small, and Easy in circulation, Free utilities for Android devices Download app from Google Play. and see it additional options In the description you can. After installing the application, it remains only to run. Next, from you, in principle, nothing more needs. The application will fully take control of the device functions. (By the way, in addition to all other things, the gadget will begin to charge 20% faster, and it will also significantly increase its productivity, which will reflect on the boot speed and work of all applications, games, and the system as a whole. On average, after scanning, the system works on 50% faster.)
Method 3.

Changing the software device, or, as it is also called "Pere firmware ".This methodAs a rule, requires certain skills and is solved by means of contacting the service center. To independently implement this task, you need to contact the manufacturer of your device, download the utility needs for the firmware and the firmware itself, after which reinstall it on your gadget.

If not one of the ways did not bring the results, unfortunately, you will have to contact Service center for repair and yours tablet A EY smartphone a.

No call history is being conducted on the phone or android tablet. Android smartphone does not show missed incoming, outgoing calls. What to do and how to correct?