Whatsapp closes the program at startup. Fix problems downloading WhatsApp media

With the aim of improvement, they regularly work on updating the program. During and after updating the messenger, users may encounter some difficulties. Read on to find out why the messenger stopped working after downloading the update, as well as what are the solutions to the problem.

Errors when updating WhatsApp. How to solve the problem?

Sometimes WhatsApp may experience bugs and crashes. Sources of the problem can be:

Lack of internet connection. Check your network connection just in case.
The application may crash and not open due to downloading a malicious or incorrect file. After downloading such a file, the program is temporarily suspended. A technical or regular restart of the program will help to solve the problem. You only need to update Watsap from official sources.
Technical failure in the application. If a system error occurs during the update, the user will be informed about this by a corresponding notification. You will need to wait a bit until the service resumes.
Aborting the update process. You cannot turn off the phone or cancel the operation while downloading the file. Repeat the update process to fix the bug. To do this, you need to do backup messenger, then uninstall the program from the device. Next download and install with Play Market... This method of eliminating bugs should be used in extreme cases, when another method did not work out to solve the problem.
There is not enough memory on your smartphone or tablet. The solution is simple - free internal memory devices. In this case, you need to clear the cache, and also delete unnecessary programs... Remember to restart your device after uninstalling the software. Desired apps and multimedia and transfer to SD card.

When the update fails manually, follow the procedure in an automatic way... To do this, follow these steps:

Launch the Play Market.
Go to the program settings.
Activate the option „ Automatic update via Wi-Fi ". When using this option, you will not spend Mobile Internet... The update will be downloaded only when connected to wi-fi.

Why update WhatsApp

A systematic update of WhatsApp is the key to the correct operation of the messenger. With each program update, the number of errors and malfunctions that existed in previous versions... To the benefits of using new version can be attributed:

Reliable protection of the user's personal data. WhatsApp developers primarily seek to maximize the user's personal information. At the first sign of vulnerability in the code, all possible measures are taken to restrict access to the program by cybercriminals.
Application stability. IN updated application less chance of bugs. If you encounter problems when using the WhatsApp functionality, check the relevance of the version of the program you are using.
Advanced user capabilities. In order to take advantage of the new functions, you need to update the Application to the latest version.
The ability to always be in touch. Due to untimely program updates, most useful functions may become unavailable.

In order not to miss the latest version of the program, check which version is installed on your device. Follow these steps:

On the desktop of the Android device, find the Play Market shortcut.
Click on it to run.
There is a menu on the left of the program interface.
Tap the tab "My apps and games".
Select WhatsApp Messenger from the list of programs.
There is an "Update" button next to the application, which means the version of the program you are using is outdated.
Click on it to update the system.

To check the version you are using on iPhone, you need to:

Find the shortcut on the home screen of the iOS device App Store.
The presence of a red circle next to the icon indicates that an update has already been released for one or several programs installed on the device.
Tap on the shortcut to open the app store.
Go to the "Updates" section.
Find WhatsApp in the list of applications.
If there is an update, then install the latest version of the messenger.

If the WhatsApp application does not open after the update, try restarting the messenger or device. In order to restart the program, you must:

Press the touch button located under the device screen.
All open applications will appear on the smartphone screen.
Find Whatsapp among them, then drag the program window up or to the side.

To restart WhatsApp, you can use the task manager. Follow the instructions below:

In the phone settings, click on the "Applications" section.
Find the WhatsApp program, then tap the application name with your finger.
IN context menu click "Stop".
In order to reopen the program, click on the messenger icon on the desktop.

To remove a task on an "apple smartphone", you will need to perform the following actions:

Down below iPhone display press the "Home" button.
From the list running programs select WhatsApp.
Swipe up on the application window to stop the process.

Reboot mobile device in the following way:

Unlock your smartphone screen, then hold down the power button for five seconds.
From the menu that opens, select the item "Restart" or "Turn off".

Weak internet or lack of it

Internet access is required to update the messenger. You don't need to have super-fast internet for this. If there is no connection, then of course it will not be possible to update the service. To check the connection, open a browser, enter any request in the search. If the page opens, then the problem is different. In case of problems with the Internet:

Switch from wi-fi to mobile internet.
Contact your provider to find out the reason for the lack of Internet connection.
Check the bill payment for the traffic used.

2 Comments

WhatsApp is a fairly unpretentious application and usually functions quite well. However, nothing is perfect. And even such a wonderful messenger as WhatsApp can get capricious from time to time. What could be the root of the problem, and why does WhatsApp not work?

Communication problems

In the overwhelming majority of cases, the user has exactly communication problems. You need to check if you have access to the Internet. To do this, you just need to load any page in mobile browser... If it does not load, then you just need to wait until the connection is restored.

It is possible that the provider is blocking some messaging applications. Sometimes it happens. You should call service center provider and check if WhatsApp is being blocked. Often the root of the problem lies in Wi-Fi networks... You need to check all the network settings, disconnect and reconnect to Wi-Fi. This problem is especially often observed in public access points. Also, we will not be deprived of checking the balance on the phone. It is possible that the user is simply "at zero".

Application problems

But sometimes problems arise with the WhatsApp application itself. The solution could be:

Restart your phone. Yes, it's that simple. Sometimes an application can crash or simply "freeze" due to memory overflow, for example. After the device is restarted, it is possible that WhatsApp will work as expected again; complete reinstallation of WhatsApp. Such a drastic measure will help solve the problem if all of the above does not help. In order to completely reinstall WhatsApp, you need to uninstall it. This is done either by standard operating system tools with clearing the cache, or you can resort to using third-party utilities to uninstall mobile applications.

The latter option is, of course, preferable, since it allows for the most complete cleaning. It is also worth taking care of backup all chats, if it is critical, because after uninstalling the application, all archives are also deleted. Examples of such utilities for complete uninstallation mobile programs can serve: Root Uninstaller, Root App Delete, Uninstaller, Cleaner and many others.

Next is downloaded latest version WhatsApp - and is reinstalled; you can try to reset all application settings to the initial ones and watch how the messenger behaves. Sometimes the function of accepting notifications is simply disabled in the phone. In this case, the subscriber will not be able to receive messages. This function should be enabled in the phone settings; it is possible that the phone simply runs out of battery - and it is put into an energy saving mode. The solution is simple: charge the battery and check if the function of accepting notifications is connected; if the just downloaded WhatsApp does not work, it is possible that this version of the application is not compatible with the phone.

It is necessary to clarify in advance for which model you need to download this or that version of the messenger. To avoid this problem in advance, it is recommended to download WhatsApp either from the official website, where there are special sections for each model, or from stores Google play or the App Store. In most cases, these services automatically detect the device model and select the version you want of a particular application. Previously, another reason that WhatsApp stopped working was the untimely subscription fee... It was required to make it annually in the amount of one dollar. However, in early 2016, the developers decided to make WhatsApp completely free.

Good afternoon, dear readers!

Today I was surprised to learn that WhatsApp has released official app for computer. Yes, earlier it was possible to use it on an ordinary computer, but it had to be done through the browser.

Which was very inconvenient. You can read about how this happened before in this article:

Well, if you still do not know what kind of program it is, and how to install it on your phone, then just watch this little tutorial video:

This is important, because in any case, you will first have to install WhatsApp on your phone. Without this step, you will not be able to use the PC version.

So let's get started

How to install WatsApp on a computer?

Immediately I advise you to watch a short video in which I tell and show everything in detail:

Well, if you are a fan of text instructions, then read on:

Step # 1. First, put it on your phone

I will repeat that first you need to install this program on your phone. That is, first watch the video above, or read this article here:

Step # 2. Installing the official program on a computer

It is extremely important point... The fact is that now there are a huge number of phishing sites that slip infected versions of this wonderful program.

You can do this on this page:

On this page, you need to download the version for Windows:

An important point: for today, this program can only be installed on computers with the following operating systems:

Windows 8 or 10
Windows XP, Vista, 7 are NOT supported!

That is, you should know under which operating system your computer works. If it meets the requirements, then you can safely move on.

Step number 3. So, download the program and install it like any other program under Windows:

Just double click on installation file and follow the instructions on the screen.

The first thing we will see is this strange window:

Step # 4: Take a picture of the QR code

At this step, just, many stumble, since it is completely unclear how this can be done.

You need to take a picture of the QR code directly from Whatsapp, which is installed on your phone. Moreover, you must have Internet access on the phone itself.

Here's an example of an Android phone:

We go to the "Chats" section. This is important, this is how the "WhatsAppWeb" menu item we need is located

Click on this inscription(see picture above)

And we photograph the QR code that we see on the screen of our computer. To do this, simply point the camera at the monitor screen. I think you can handle it =)

Actually, this completes the Whatsapp setup on the computer.

How to start a chat in this program?

Everything is very simple. You need to click on the "WhatsApp" button in the program menu, and then on "New chat".

Answers to frequently asked questions:

Why can't I install WhatsApp on my computer?

I repeat once again that at the moment only versions for Windows 8 and 10 are supported. Older versions of Windows are NOT supported.

And, most likely, they will not be supported, as they will gradually go out of mainstream use by users.

Can I install this program without installing it on my phone?

No, it won't work that way. The very mechanism of using this program is completely tied to the mobile version of the program.

Should the phone always be on?

Yes, and must be installed mobile version Watsappa and should be permanent access to the Internet. Otherwise, the version of the program for the computer Will not work.

How do I uninstall this program from my computer?

Like any other program on Windows. Through the computer control panel.

Where can I get the version for MAC?

Only here: https://www.whatsapp.com/download/

Is this a paid program?

Not. Once again, I repeat that you need to download it ONLY from the official website of the developer. You do NOT need to send any paid SMS. And even more so, you DO NOT need to download it from muddy sites and other file cleaners.

I hope that I have answered your most frequent questions.

Sincerely, Dmitry.

Despite the fact that modern instant messengers are created using complex technologies, their performance can depend on a variety of factors. For example, many users often face a problem in which WhatsApp does not work. The most interesting thing is that users do not receive any errors, they simply cannot connect for reasons beyond their control.

Main reasons

Why is WhatsApp not working? To understand this problem, you should immediately consider all possible reasons, due to which this negative situation may arise:

You have no traffic on your phone. It is likely that you have run out of megabytes and simply cannot get online. Be sure to check the status of your traffic;
Poor internet connection. After all, the main condition for using the program is the presence of the Internet, and if it does not exist, then the performance of the application is reduced to zero;
Other reasons on the part of the mobile operator. Quite often, the mobile operator himself introduces some strange updates, due to which the application's Internet access settings sometimes get confused.

Now you know why WhatsApp does not work, it remains only to consider the ways to eliminate it and try to implement them.

Possible solutions

As for the solution options, these include the following options:

If you run out of traffic, switch your tariff or top up your account mobile phone(here it is worth considering the peculiarities of your tariff plan);
Check your internet connection, try loading the browser page on your phone, do not forget to check the connection on your computer if you are using Wi-Fi;
If the basis lies in mobile operator, then you should call support and ask about the problem. In any case, they will prompt you or show you the way of the solution.

As you can see, even such an unpleasant problem has several solutions. It remains only to carefully analyze the cause of the occurrence and try to apply one of the available solutions. As a last resort, you can restart your phone or download the application again. Sometimes even such banal methods help. Enjoy your use!

Users often encounter problems with the application. WhatsApp - let's go over the basic questions and how to solve them. Questions of this kind are very popular: Why WhatsApp doesn't work Today? Or if WhatsApp doesn't work, what should I do? The answers to your questions are presented in this overview, the main reasons why the application may not function.

What to do if messages arrive with a delay (on android devices)

Check the signal strength of your internet channel first. The easiest way is to open some site on the Internet, for example, our site. If the download is slow, or does not open at all, then the problem is with your Internet channel.

If the page loads without problems, without braking, then you need to contact your operator cellular, or in your administrator (if you are using Wi-Fi from work), and find out and make sure that your router is configured correctly. For WhatsApp to work, you need to specify permission in the router to Soket and Web connections.

Try changing the settings in WhatsApp notifications

Go to the application
Click the button MENU
Go to the tab Settings — Notifications

There are several settings in notifications that you can change as you see fit. These settings are found in Chat Notifications and Group Notifications.

Now the installation of WhatsApp has become in demand personal computers... If you decide to download WhatsApp for your computer, then at this link you will find installation instructions, and the files themselves for work. If you have any questions, ask them in the comments.

If WhatsApp still does not work, do the following

Restart your phone (disable and enable)
For android devices, it is recommended to install the setup program PUSH notifications and check if this solves your problem
Uninstall and install whatsapp app anew
Turn on background mode, in Settings —Data transfer — Menu
Log out of all accounts in Hangouts, to do this, click on the account, go down and click Sign out. Then go to Hangouts again and sign in with a new one.
Disconnect and connect to Wi - Fi network
If you often have to connect to Wi-Fi networks, you can go here " Settings - Wi-Fi - Menu- Additional functions- Wi-FI in sleep mode", And make sure that the status is set" Do not disconnect«.

If you have additions, or the problem remains unsolved, then you can describe your problem in the comments. We will gladly help you.