Do not come notifications in Viber. Viber does not show messages

Viber (Viber, Vibers) is a modern messenger, through which you can carry out regular and video calls, send messages, exchange content, but only in the presence of a stable connection to the Internet.

The first version of the application was adapted to smartphones and tablets on the Android and iOS axes, and later a full-fledged program for personal computers on Windows was appeared.

Viber does not start: causes and solutions

If you encountered a question "Why doesn't Viber run?", In the article you will find a solution to this problem. Following the instructions, you can easily fix the problem associated with the failure of the messenger.

Viber Used by personal Computer And the smartphone, so to begin with clarify, on which device the application works incorrectly.

Vibers did not start on the smartphone

"The Viber application is installed, but does not start" - this problem is among the dozen of topical issues, daily emerging from the users of the messenger. What if you do not open Viber and why is it going on?

The reasons for which the VIber does not work on the phone are few. If we consider the structure of the messenger, then nothing complicated in the inner architecture, and the problems in its work can be listed on the fingers:

Cause 1: Problems when downloading the updated version of the program

We must make sure to connect to the network and connection activity, restart the update. If the updates are up to the end are loaded, and the Viber is buggy or disabled, only reinstalling the application will solve the problem. And to save important data, we will make a message history backup: Menu - "Settings" section - "E-mail Journal".

Cause 2: Outdated version of the application

Check version last update Programs with data on the official website: " reference» – « About Appendix", And if necessary, download the update.

If this does not give results, you can resort to the last option - reinstall the application on the phone. To delete old version, Press and hold the Waiber icon on the desktop - the top will appear two inscriptions: " Delete"And" About Appendix" Pull the icon to the inscription " delete"And confirm the action.

Cause 3: Failure to work may be associated with debugging works on servers

The developer company constantly updates the version and implements new features. Clean the cache: Press and hold the Wireer icon on the desktop - the top will appear two inscriptions: " Delete"And" About Appendix" Pull the icon to the inscription " about Appendix"And confirm cleaning.

Viber is an excellent communication tool, especially after launching a Windows application that allows you to use VIber even through your computer. The only obstacle that lies between using it on your computer is that you must have a registered profile on your smartphone.

While most users of the program prefer to use mobile appThe messenger is also available for computers. After fAST INSTALLATION You will communicate with other users from your computer as soon as possible. But often the similar installation process is completed by the fact that the VIber on the computer does not start. How to solve this problem?

Install Viber for Windows

It is done very simple:

First, before switching to the next step, make sure you updated the application to latest version on mobile device. Otherwise, it will be the main reason why Viber does not work on the computer.
Download Viber for Windows (or Mac) from the official messenger website. Just click on the "Get" button and the download process must begin immediately.
Launch installation filewhich you downloaded.
After installation, the application will automatically start (if it does not happen, you must run it manually), and there it will ask you to enter the number mobile phone For your account.
Select the country and enter the phone number without the country code, as it appears automatically when you choose a country from the list. It is important that you exactly entered the number you use on the mobile device for the application, otherwise it will not connect to the PC.

If you do not make step 1, here you will be prompted to update to the latest version of Viber. After you do this, make sure that the application on the mobile device is open (works). This is necessary for the activation process.

Subscribers who use the desktop version may encounter such problems:

no sound;
it is impossible to take a call;
messages are not sent;
video link function does not work (no video or no sound);
the application does not start.

The simplest problem of problem is rebooting the system. If it does not help, you need to try the following options:

1. Check the state of the Internet connection.

2. Upload drivers for your video adapter (Control Panel - Device Manager - Video Adapter - Properties - Driver - Update), Restart the computer and open the application again.

3. Note the program (certificate - about the application). Check the version with the messenger offered on the official website.

4. The application can be blocked by antivirus. To solve the problem, you can disable it for a while either contribute to the list of exceptions to the blocked programs.

5. Sign up the system for viruses.

6. Fully remove the application and set it again.

For normal operation, at least minimum equipment requirements should be performed:

How to fix bugs in Vaiber on a computer?

You can eliminate the error in several ways:

If the problem fails to be eliminated, then possible windows system It is outdated and it is necessary to update or reinstall.

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Viber does not work

The Viber app has a large user base. Several million people communicate in it every day. They share thoughts, send funny stickers to each other, communicate in group chats. But in the messenger, as in any other program, an error may occur. In such situations, the question arises if Viber does not work what to do. The reasons for the appearance of a mistake a lot, and it is from them that it depends on how to fix them.

If the messenger stopped working immediately after installation, then, most likely, the problem is in the hardware stuffing of the smartphone. Try to restart the device and try to try to enter the application.

In the case when the program worked for a long time and stopped, it is necessary first to pay attention to the connection to the network. It is recommended to open a web browser or any other application that requires the availability of the Internet. If they work as usual, then failures are associated directly with the messenger himself. In addition, you can try to disable Wi-Fi (if the connection is provided through it) and connect through 3G or vice versa.

A common reason why Vaiber does not work, is the presence of viruses on the device. It is recommended to start checking the antivirus program, after which you repeat attempts. In some cases, the antivirus can block the work of Viber, which should be excluded when an error occurs.

Among the most common problems with the messenger can be noted:

lack of sound signal;
the inability to send a message to any contact from the list;
it is impossible to establish a video link;
there is no sound with a voice call, although the video seal is present;
the program completely or partially stopped opening.

If any of these problems appeared, it is recommended to restart the computer or the smartphone on which the application is installed. When video call or voice communication, problems may arise due to the peripheral devices necessary for their implementation (camera, microphone).

If you stopped working to send messages to any specific contact, it is recommended to contact the application support service. In the case when all of the above did not bring the desired result, you should resort to more radical measures: remove the messenger and re-install it on the device.

vIBER-MESSENGER.RU.

Why doesn't Viber work?

Does your computer or telephone do not work the application? Since the principle of his work is very simple, we will consider the most common problems in the work and ways to eliminate them.

Problems:

Methods of elimination:

You can also send a request to technical support.

Viber is one of the most popular messengers in the world with a constantly growing user base. Now their number is approaching one million. The developers constantly improve their service and correct errors, but even in such a demanded application can not be done without unpleasant problems. Messenger has separate customers for mobile devices and stationary computers. Let's figure it out why "Viber" does not work on each of the platforms, and let's try to eliminate the errors.

Operating system "Android" version 4.0 and newer;
Operating system iOS version 9 and newer.

2-core processor;
1 GB random access memory minimum;
stable connection to the Internet;
microphone and webcam to make calls.

So, you installed the messenger to your iPhone, but the program does not start, crashes or works incorrectly. The first thing you need to do is restart the device and try again. Next, be sure to check the Internet connection - without it the application will not be able to log in on the server, so you will be in offline mode. It is impossible to send messages and call - only old correspondence and materials are available to you.

Another fix is \u200b\u200breinstalling. To begin with completely remove the messenger from iPhone. To do this, keep your finger on the icon for a few seconds, and after clicking on the cross in the corner. Now go to the store App Store. And enter the name of the messenger in the search bar. Open the page with the application and click "Download". Reinstall may be required after unsubstantiated update. In such cases, it is impossible to restore the performance of the "curve" of the messenger, so only will help pure installation Viber from scratch.

Outdated devices

However, you have the opportunity to install the messenger to such an old device. To do this, you need to make a jailbreak for a smartphone and download the application installer manually through the computer. You can find a lot of instructions about this. Now you know why Vaiber does not work on iPhone, and you can eliminate the causes of faults.

Faults on "Android"

If this option was not crowned with success, check the availability of updates. If you have not downloaded for a long time fresh versions Viber programs (this happens when the user disables automatic tracking for the appearance of new versions installed applications), then go to Play Market.. Go to the "Update" section and see whether new versions for Viber are available. If they are, be sure to download and install. For convenience, we recommend to enable automatic update In the Play Maket store settings.

Tips for eliminating problems with the operation of the application on the computer are similar to the above. Before removal, be sure to try to restart the PC, make sure that the connection with the Internet is stable. If the program starts, but does not define the microphone and web chamber, then you need to check the installation of the drivers.

After uninstalling, open the official website, select Your operating system And click on the "Download Viber" button. After re-installation Log in again from your account and check the performance of the messenger. Now you know why Vaiber does not work on the computer.

Problem with servers

Support

To appeal, you need to open the link you will find on the official website of the application, and fill out the form feedback. It indicates personal and contact details, the subject of the appeal and the text itself detailed description Problems. We also advise you to attach images if you have windows with errors, etc. This will help support to easily understand the problem. Experts will explain to you why "Viber" stopped working and how to fix it, in a return letter that will come to the email address you specified.

Infinite communication unites hundreds of millions of people around the world. Viber is one of the best tools that ensure the inconspicuous amount of free calls and messages. Messenger allows you to stay in touch always - only the Internet needs. But, unfortunately, some users face that the Vibers do not receive notifications of messages. Such a problem can deliver a lot of trouble if popular service is the main means of communication.

Problems with receiving notifications

Non-working alerts in Vaiber may be the cause of numerous troubles both in communicating with close and at work. Most often, the problems that prevent receiving notifications are made of non-serious character and arise as a result of random clicks or incorrect settings.

Nevertheless, there are several situations that require significant effort to eliminate. It is worth notifying that the "Notifications" settings item does not affect the receipt of alerts, since only their form is configured in this menu (sound signal, preview and other parameters).

Cause 1: Mobile Network Networks or Wi-Fi Connection

Checking the connection to the network is the first action that the user must make before starting a deeper troubleshooting. First you pay attention to the indicators mobile Internet Or Wi-Fi: They could be both the owner of the smartphone and the power saving mode.

If the network is connected, it should be checked. To do this, you need to open any internet browser on the phone and open the site any popular site. In the absence of any progress in loading the portal, the problem may be as follows:

weak mobile network coverage;
exhaustion of mobile Internet traffic provided for a certain period;
lack of communication from the operator / provider;
problems with the work of a Wi-Fi-router;
damage to the cable feeding the Internet in the router;
debt for payment for Internet provision.

Each of the specified problems is solved by the owner of the smartphone either independently, or by referring to the operator, the provider or to the service center.

Cause 2: In the dialog included "smart" notifications

A fairly common cause of the problem under consideration is the work of "smart" notifications in correspondence with a specific user.

The essence of the function is to block alerts in one or another dialog until it is open. It is convenient, for example, in cases where no one, except for the addressee, should not see messages from any person.

In addition, it is possible to include this option in order not to pay attention to constantly interfering or boring users. However, this feature is most often activated, since its switch is not in the most convenient position. Disable the option as follows:

Open a correspondence with the user interested.

Svaype from the right edge of the screen to the left to push the dialogue settings menu.

At the bottom of the menu between the verification and location parameters, disable "smart" notifications by pressing the switch.

It is worth viewing all the active correspondence, since this parameter could pair of random touch to engage in other dialogs.

Cause 3: Disabled Viber Notifications in Application Manager

Problems with messaging about messages often lies beyond the limits of the interface of the messenger. Absolutely all notifications can be disabled in the Weber settings in the application manager. It is possible that the user made this action once in a hurry so as not to receive any messages from unnecessary persons during any important occupation.

Another reason can be the work of various third-party software, having access to application settings (energy saving, cleaning). In any case, the problem is solved quite simple:

Select the "Settings" icon in the menu.
Open the "General" section (in other firmware the name can be different) and find the application manager item.

Find Vibers in many installed software and choose it. The most convenient option is standard sorting by name.

Under the "Stop" button (in a number of firmware - next to it), you must put a tick next to the "Display notifications" item.

This kind of uncomplicated procedure will allow again to receive cherished alerts and remain in touch at any time of the day and night.

Cause 4: Activated Lock Mode

A similar function is not included in all firmware, however it can be an additional obstacle before receiving alerts from the Vibeman. Lock mode is a global setting that disables absolutely all notifications on the phone. It is used if you need to use the mobile Internet exclusively for any specific purpose without social networks and messengers. Disabling the mode requires the following actions:

Enable the general settings menu.
Go to the "Device" section to the "My Settings" group (partitions can have other names in other firmware) and open the "Lock Mode" option.

Enable the desired function One of the following methods:

fully disconnect the lock mode by pressing the switch;
removing the check mark from the "Disable Notifications" item if you want to save the remaining part of the mode.

The blocking mode also offers to select a temporary switching on / off, thanks to which you can easily adjust the "Silence clock" under your own smartphone.

Reason 5: Additional Software Conflicts and Viber

The problem in the work of the Vibeman, however it was strange, may cause conflict with other applications. As a rule, we are talking about services requiring access to system settings and optimizing the device operation. In particular, the brightest example is Greenify - service for full shutdown Applications in order to save battery charges. It often comes in a set with custom firmware, so in its example, it will be quite possible to consider such a situation. So, to return alerts in Vaiber:

Run Greenify (with the provision of root rights, if required).
Find in the list of Viber and choose it.

In the lower right corner, the three vertical points will open a small menu, in which you will need to select the "smoothing application" item.

As a result, Greenify will stop forcibly turning off the messenger, which will allow him to freely send messages.

Cause 6: Internal Failures in Weber

Official annex Viber. - one of the most thoughtful and reliable in Play Market. However, "folk craftsmen" often create various modifications to it to ease the weight or optimize the work of the messenger. Unfortunately, not all mods are successful, so from time to time, failures may occur in their work, in which notifications disappear. Solve the problem literally a couple of action:

Open in the main menu item "Settings".
Select the "General" section, and then subsection "Application Manager".

Find in the Wieber list and open a page with information about it.

Click on the "Clear Cache" button.

In the event that the last stage of the instructions considered above did not succeed, more serious measures can be applied:

use the "Erase Data" function (after it it is necessary to log in to Vibers again);
remove the modified Viber and put the official (most optimal option).

Recommending why messages notifications may not come to Viber, each user must remember the main rule: before starting complex manipulations with a smartphone, it is better to try all simple options. As practice shows, in most cases the solution even the most intricate problems lies on the surface.

As you know, nothing is eternally and at least any failures in the work computer Program - relatively familiar and normal phenomenon. Often, all Weiber problems are associated with a servers or an error in the program code.

Of course, as soon as the developers reveal the fact of problems and failures, all the forces rushing precisely on their liquidation, because each client is very important and needed by the company. With all his might try to minimize the failures and an unpleasant precipitate, which remains from users after unpleasant case cases and lags.

During the existence of Viber on the market information technologiesThe work was a few complaints that concerned the system failure from the synchronization of numbers from the contact book. For example, if there are 2-sim cards in the phone, the information from one was not read, and the data from the second was simply knocked out and failed to authorize the page. Perhaps this problem may be associated with the lack of high-speed Internet or network overload.

If you have an identical or similar situation, then check the Internet connection, because it is possible that the problem is to run here. In the event that the case is not in connection, then reboot the application - a huge influx of users is possible (it is often possible during the hour - peak) and the system simply does not have time to respond to all requests. If no changes are observed for the better, please contact technical supportor send the appropriate ticket with detailed description The current problem.

For what reason viber does not see the number?

Unfortunately, the problem of failure Synchronization of personal data from the contact book in the application is a fairly common problem that brings a number of nonsense: the loss of contact, no possibility free communication With relatives / friends.

If the problem arose, and the information and analytical service has not yet managed to give an answer, you can try to correct the problem yourself, take on 2 options leading to the emergence of the source of the problem:

rooms B. phonebook should begin with + 3 / + 7, etc., depending on the country's code, where the subscriber lives;
if you really need to contact a specific subscriber, then enter its number directly in the Digital Input field in the messenger.

If there is a little easier with the phone case, then it is almost impossible to solve it with a different device. Absolutely all operations directly relate to the sim card number and its activation. Therefore, here the output is only deactivation of the version with a different gadget. By the way, it is often the problem of not mapping contacts is associated with the presence of unnecessarily large number installed versions On the same number.

Another option to solve the problem associated with non-readability of contacts is the download of the updated version. The boot process will not only make advanced adjustments, but also will partially fix the available incomprehensions and server failures.

If no way helped you, then pay attention to the surest, but a bit of the radical method - reset numbers on the server canvas. But before resetting, think about binding to the page in Facebook (if you have this), so it will be easier for you to scan at least part of the data.

If you have tried many options, but loyal methods do not help, pay attention to such recommendation tips:

deactivate programs on all devices, except the main one on the smartphone;
repeat activation (from the same number), and all contacts, as must be automatically pulling away from the server;
we go into the main menu and click on " Disable account»;
by activating the program, contacts are synchronized automatically.

Vaiber's apologies apologize for possible failures in work and make every effort to eliminate them in the shortest possible time. From you, as from the user, you only need to leave the request / write a letter to the technical support service with a description of the problem. For a faster response, take care that the letter be drawn up on english language (Machine translation option will also be admissible).