Doo works Touch ID in iPhone and iPad - five ways to solve the problem. Does not work Touch ID on iPhone

The iOS 11 release will be released only at the beginning of autumn, but the operating system is already available in the beta version. Users found that the "Anti-Pole Button" function appeared in iOS 11. The fact is that the law enforcement guards often forced users to unlock the device using the Touch ID, but in the West, law enforcement officers cannot force a person to enter a password to unlock the device, as this will be a violation of the law.

It is this legal subtlety, apparently, we decided to use Apple engineers. In iOS 11, it is enough to press the power button five times in a row, and even the screen will appear on the locked device. emergency call, And to unlock the device, you will need to enter the password, and not use the fingerprint.

iOS 11 IS A Game-Changer for Touch ID. Press Power Button Rapidly 5 Times and It Opens The 2nd Screen, But It Also Forces Passphrase Entry! pic.twitter.com/uvWBM04LYK.

Speaking about Touch ID shutdown and security IOS.It is impossible not to mention another important event of recent days. IB specialist known under the nickname xerub. , published on the GitHub, on Twitter and on the iPhone Wiki website the key to decrypt the firmware SECURE ENCLAVE PROCESSOR (SEP). To clarify what we are talking about, we will quote the official description of the technology:

"SECURE ENCLAVE technology is designed to protect password data and prints. Touch ID does not store fingerprint images, but uses only their mathematical representations. From this presentation it is impossible to obtain the present image of the imprint.

Infinction data is encrypted and protected by the key available only for Secure Enclave. They are used exclusively by the Secure Enclave system and only to check the coincidence of the print with the saved data. Secure Enclave system is separated from the rest of the processor and operating system iOS. Thus, the fingerprint data will never be used by IOS OS and other programs, saved on Apple servers and copied to iCloud or other storages. This data is used only by the Touch ID function and cannot be used to compare with other prints of prints. "

The key published by the specialist does not access the Secure Enclave itself and user data, but allows you to decipher and explore the software code, which is running. Together with the key, the specialist introduced two tools: img4lib and sepsplit. The first allows you to decrypt the image of the iPhone 5S IMG4 SEP (Secure Enclave Processor), and the second is used to process the result obtained.

Xerub says that he personally confused the fact that the code associated with SEP remains encrypted, although Apple "opened" the kernel with the IOS output 10. The specialist believes that the key publishing and the firmware decryption will help improve SEP security in the long run. It is not known whether Apple developers agree with such a position, but in one researcher it is definitely right: the key publishing is of great interest both for IB specialists and for hackers, and the season of hunting for vulnerabilities can be considered open.

Touch ID - so officially called a device for reading fingerprints that are equipped with smartphones iPhone. 5S, iPhone 6 and iPhone 6 Plus, as well as tablets ipad mini. 3, iPad mini 4, iPad Air. 2 and iPad Pro. Apple claims that iPhone models 6s and iPhone 6S Plus set Touch ID more new versionAnd on the forums, users claim that the Touch ID does not work as "old" and new.

Touch ID is a solution, of course, useful, despite not only from a marketing point of view, but also with a purely practical.

Users with it can unlock their iPhone and iPad, enter accounts in various online services and even pay for purchases through Apple Pay.

But only if the Touch ID works fine. But, unfortunately, like any other electronics, this also sometimes climbs. Therefore, let's understand.

To begin with, we note that if you have problems with the touch ID on your Apple-device, after a recent update of its operating system to iOS 9 and / or even more new versions, it is likely to need a downgrade (i.e. system rollback to previous version), Or, if the problems are not so critical, then it is better to wait for the next update.

With the other problems of the fingerprint scanner in iPhone-ah from 5S and the newer, as well as in the iPad-ah Mini 3, Mini 4, Pro and Air 2, you can try to figure out, so to speak, on your own and even at home. The benefit of such problems is not very much, and their elimination methods are already known. So, if:

Touch ID does not work - failure

If the Touch ID features, then it is recommended to fight this trouble with this nuisance. In other words, you need to re-teach the iPhone (or iPad) to recognize your fingerprint. Since the appearance of Apple scanners, regularly updates them to the smartphones and tablets of users to remember "fingers" of their owners longer and better.

Radical optimization seems to have been held in iOS 8, but, as practice shows, if not refreshing the imprint, then with time (from month and longer), the Touch ID failure is somehow, but it happens. The reasons may be very different, but, as a rule, they have a purely cosmetic character: light "wear" of the imprint itself, dry skin dryness, etc.

Because if the Touch ID suddenly blinded, then to start, update the print in memory of the smartphone or tablet. But before you should carefully wipe the surface of the scanner and wash your hands. Next, go to " Settings ", Then - in" Touch ID and password ". Old prints We remove the swipe on the screen on the right left. After that tadaem " Add a stamp "And reinstall the standard input procedure in accordance with the instructions.

Touch ID does not work in App Store.

This is also a problem from the category noticeable. Most often the reason that the scanner stops working with the App Store is also a cosmetic factor, but often the problem is due to failure in the work of the software. Some users complain that with iOS 8.3 in the App Store Touch ID simply is simply displayed.

In such cases, we do the following:

we click Settings » -> « Touch ID and password «;

in chapter " Using Touch ID »Turn off" App Store iTunes Store. «;

reboot iPhone (or iPad);

returning to B again "Settings" -\u003e "Touch ID and Password" and turn on " App Store, iTunes Store «.

After that, the Touch ID bug in the App Store should sort out. We recall that if you didn't buy anything during 24 hours in the App Store, then the system will require a password.

Touch ID does not work at all

Of course, the likelihood that the imprint scanner has failed, also exists. Although users complain about such breakdowns relatively rarely. If, after updating the touch ID, I did not work properly, then you can try "hard reset" by creating a pre-backup. If the problem is programmed, the rigid reboot must eliminate it. Otherwise, you will have to visit the service center, since without a qualified diagnosis, it is hardly possible to do.

Touch ID does not work in winter or in cold

Statistics says that in low temperatures, the imprint scanner in the iPhone and iPad is buggy more often. The problem, again, in most cases has a simple explanation. The fact is that in cold weather, the papillar pattern of the fingers is changing. It is difficult to notice the naked eye to notice these changes, but the touch ID notes them and begins to collect. As you already probably guessed, the trouble is treated, too, by updating the imprint. But you can also do it easier and introduce a special "winter" imprint to the device, i.e. Scan the pattern of the fingers immediately from the cold. True, they say that both methods only partially solve the problem, but it is still worth trying.

Touch ID does not work when dirty or wet

Well, explain here especially and nothing. It is clear that moisture or dirt (whether they are on the skin of the finger or on the scanner surface) very effectively impede the scanning of any imprint. Therefore, the scanner in case of excess substances of a wet and / or dirty species, it is better to wipe with a dry clean cloth. And the finger must be flushed (you can even with your hands). However, it is not worth overdoing with water, because if you keep your hands in the water for a long time, then the pillows will turn the finger pads and the papillary pattern will change. Apple assure that in the new iPhone 6S and iPhone 6S Plus Touch ID better works with wet skin, but still the manufacturer does not recommend using a scanner with wet hands.

Touch ID - This is a technology that first appeared in the iPhone 5S, which is used as an additional security parameter of the IOS operating system and the user identification means. The essence of this technology is that a special biometric sensor is built into the HOME button, which allows you to read the fingerprints of the user and use them instead of a password to access the phone, as well as for purchases in the App Store and iTunes Store.

As mentioned above, the Touch ID was first presented in the iPhone 5S, but already this year the biometric sensor will appear in new iPad. AIR and iPad mini, and, of course, in the new generation of iPhone, the appearance of which is expected in the second half of 2014. At the same time, most likely, a new generation of the touch ID 2 sensor with improved recognition technology will be used in new devices with improved feature technology and, possibly, support for additional features.

How to configure Touch ID

If you just bought a device, then passing the standard activation procedure when you first start, you can immediately tune Touch ID. To register a fingerprint and put it in the database of the Touch ID you need to spend some simple actions. Immediately, we note that up to 5 fingerprints can be stored on the device, which are stored in a special compartment of the memory of the central processor.

1. Before being direct setting Touch ID, we recommend to wash your hands thoroughly and, most importantly, fingers, and thoroughly wipe the HOME button on the device, because It is in it that the touch ID sensor is built. Only after that you can start setting up.

2. Before configuring the Touch ID sensor, you must come up with and enter a four-digit or a complex password. It will be requested if the Touch ID cannot recognize the fingerprint.

3. Keep your iPhone as well as you hold it usually when you click hOME buttons. Attach your finger to the Home button and keep it until you feel the light vibration or while the system does not report that the finger can be removed. You should not press the button strongly, just touch it slightly.

3. After the initial scanning, the recognition system will ask you to change your fingertip to complete the scan. Keep the phone as usual, and apply the edges of the finger so that the system can fully recognize the imprint.

How to configure Touch ID if the device is already activated

To configure the touch ID sensor and save prints in the processor memory if the device is activated, you can via basic settings. To do this, go to the settings and mostly select the "Touch ID and Password" item. Next, you need to select the fingerprint item. The system then will propose the procedure for registering and preserving fingerprints above.

Using Touch ID instead of entering a password and shopping in the App Store

After you configured the Touch ID sensor and made your prints in memory of the processor of your iPhone, you can use your fingerprint to unlock the device (instead of entering the password), as well as identification tool when purchases on the App Store and iTunes Store.

To unlock the iPhone using Touch ID, Output the device from sleep mode by pressing the HOME button or button. After that, carefully bring your finger to the Home button without clicking on it, and the phone is unlocked.

If the Touch ID cannot recognize the imprint within three attempts, then you will be prompted to enter a password that has been set when configuring the Touch ID. It is also worth noting that the touch ID sensor is disabled and the password is required if:

1. The device turned on after a reboot
2. Since the last unlocking device has passed more than 48 hours
3. You want to go to "Touch ID and Password" in the device settings

To use Touch ID as an account identifier apple records Id (To make purchases and downloads to the App Store and iTunes Store), you need to go to the settings, select the "Touch ID and Password" item and activate the ITunes Store, App Store item.

Gently bring your finger to the Home button, after that the purchase will be implemented. Note that the request for scanning a print will be requested every time you try to download content from the App Store or iTunes Store. If the sensor cannot recognize the imprint within 5 attempts, you will be prompted to enter an Apple ID account password.

How to improve work touch ID

Some users who enjoy sensor Touch ID, complain of inaccurate recognition of their prints by the system. There is a para simple waysTo increase the accuracy of the identification of your print using the Touch ID.

1. Processor memory Touch ID can store up to 5 fingerprints. In order to recognize the finger to which the device is unlocked, it was more accurate, you can do the following: Assign the same imprint in different memory slots. That is, in essence, you need to "scan" one finger several times, as if these are different fingers. Thus, the accuracy of the recognition of your imprint can increase almost up to 100%!

2. Follow the cleanliness of the HOME button so that there is no dust or moisture on it. The accuracy of the refrigeration recognition directly depends on the surface of the sensor, therefore, naturally, if it is fat, dust or dirt on it, then the accuracy of the refrigeration recognition is noticeably reduced.

3. Check that you installed on your device. latest version software - apple company Maybe at the program level, make changes and improve the operation of the built-in IOS functions. So, for example, in version of iOS. 7.1.1 officially enhanced the work of the Touch ID, thanks to which the print recognition has become more accurate and smooth.

After updating the software, we recommend to delete all registered prints and add them anew to make the tasch of the Touch ID as accurate as possible and convenient.

Configure iPhone in the service center

Not a problem! If you want to comprehensively configure your new iPhone, transfer data from an old phone to a new or install applications, you can always count on the help of our specialists service Center. More about the services we provide, you can read on our website by clicking on the link - "

What password can be called the most reliable and at the same time are constantly affordable for the owner of the equipment? Fingerprint. IN new Development Touch ID as a fingerprint sensor is used as a means of identification. This method allows you to quickly or other apple devices And to be confident in the safety of stored data.

Of course, the question immediately arises: Aidi's touch - what is it? Directly device, technology or, generally - model phone? Apple Touch ID is a technology that includes the use of a sensor recognizing a purely individual drawing of the fingerprint. The unlock process is simple: it is enough to put a finger on the "Home" button. The installed sensor reads the data obtained at an absolutely any angle and with any method of the iPad location.

The iPad MINI 3 unlock button is made of sapphire glass, which is stainless steel ring. Each of the parts: the ring discovers the touch, and the glass part transmits the print data on the sensor. The reading program conducts a comparative analysis and signal compliance. It is noteworthy that the Touch ID sensor makes the entire operation within a fraction of a second.

Advantages of technology:

Response rate and minimum number of necessary operations.
Preservation confidential information (Thanks to the specific architecture of the A7 processor).
User Information Security (Password and Fingerprint, Used, cannot be copied or transmitted in any way, as well as unavailable for OS and applications).
Authorization in applications (Touch ID technology is already integrated to simplify the confirmation process or signature).
Using the print, you can confirm the purchase and iTunes - use touch technology The ID will cancel the need to enter payment data and passwords.

How to enable and configure Touch ID?

Unfortunately, so far there is no possibility to put one-single mark to implement the function of technology. Then a natural question arises: how to enable Touch ID?

Initial setting

First of all, you should figure out the primary setting. She is :

Before starting the process, thoroughly wipe the button and fingers.
Enter a fired four-digit password that the program will use without recognizing the imprint (the request is also possible after rebooting, two days after the last unlocking of the device or to access the function).
Holding the device as with the usual press of "home", attach a finger to the button (sufficiently light touch) and keep to a light vibration or to a signal signal that informs you to remove your finger.
After the initial recognition is completed, the system asks to change the position of the pad - it is necessary to complete the scan. Now applied the edges of the pillow of the finger.

If the device is activated, then the primary setting can be made via the main menu: Going to "Settings", select "Touch ID and Password", after that - "fingerprints". The system itself will propose to undergo the described registration process and prints.

Methods of activation

If you do not configure Touch ID, you can use the Password Shopping and Input Sensor. To unlock an iPhone using technology, it is enough to output it from the sleep mode by pressing the "Turning on" or "home" buttons, and then bring your finger to the "home". To use the sensor as an identifier accountYou need to go to the settings section, after which you select "Touch ID and Password" and activate the "iTunes Store, App Store". When downloading content, the system will report that the fingerprint is needed on the iPad or other device.

Authorization using the scanner is activated separately, in the settings. The following are considered appropriate actions to activate Touch ID on iPhone 5S, iPhone 6 Plus with iOS 8 and iPhone 6 in the updated free application 1Password:

Open "Settings" (Located on the bottom panel of the program).
Select the Safety section.
Scroll to tabs with the name of technology.
Switch the toggle switch to "Included".

Now the entrance to the program is available after the second press of the finger pad to the sensor!

Non-working function: marriage or improper operation?

Undoubtedly, but what to do if the Touch ID stopped working or it does not work initially? The reasons for this may be several:

Domestic reasons (incomplete covering of a finger pad, sensor contamination and even other). It should be noted that most of the complaints about the fact that the Touch ID does not work, it comes to this and the next category.
Just the "glitch" of the recognizing program. In this case, it is better to register a fingerprint of another finger.
There is, unfortunately, and this option as a marriage. The indicator of such a situation is the lack of effect from restarting the device and the scan error. And it does not matter whether the marriage was allowed at the production stage or the rogue-seller, gathered by one iPhone of two without taking into account the touch ID sensor binding to "its" processor, the phone will still have to be attributed to the service center.

With the setting of the function, the function, the speed, speed and optimization of the purchase processes in each app. Although the probability of marriage is not excluded, capable of bringing trouble.