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Why doesn't tele2 and how to fix it

Most of us do not imagine life without a cell phone. Without calls, messages and the Internet, a modern resident is cut off from urban life. If you suddenly disappeared a mobile signal, this is a serious problem, but it is often possible to solve it with simple actions. We will understand why the telephone does not work and how to quickly establish stable access to the operator's network.

TELE2 communication problems

The lack of a mobile network signal can be caused by the lack of equipment equipment in a particular place. Even if someone is calm next to you on the cellular - it can be serviced in another company, the base station of which is closer to this place. If the TV2 does not catch the network, first go to an open place or go to the window.

If the problem did not solve the simple movement or the network is not found where there used to be a stable signal, the causes of the other. They can be divided into two large groups - phone malfunctions or on the side of the operator. Failures in the mobile device arise from:

  • physical damage - the device was dropped or wet;
  • reset access settings.

When suspicion of hardware malfunctions on your side:

  1. First restart the phone - turn off and turn on and turn on.
  2. If you could damage the device, insert the sim card into another device. If it does not see the network, the problems arose on the side of the operator.
  3. If you have not dropped your smartphone, sometimes it is still useful to pull out and re-insert a SIM card (pre-disabling the mobile device).
  4. Check the network settings, especially if you changed them before the problem occurs. Please note whether the operator needs is selected as an access point.

When everything is fine with the device, but it still does not catch the network, the problems arose from the company-supplier company. Because of what it happens:

  • equipment breakdown;
  • scheduled maintenance.

Of course, the subscribers are not very important why communication does not work - they need to get a high-quality service for their money. Find out when the equipment is connected, it is possible by the main official channels:

  1. Call the hotline by number 611 .
  2. Go to the corporate site - about large breakdowns or long-lasting disconnection due to installation of equipment reported in the section News of your region.
  3. If you have not found any alerts on the site, send a question via a special feedback form or through your personal account.
  4. Visit the company's office.

How else can you contact the tech support of tele2, explain in the next article on the link.

Why doesn't Internet television2?

If the sites stopped on the phone and messengers disconnected, but you can call access to the worldwide network. When the Internet does not work on a black TELE2 tariff or another tariff plan, try:

  • check the balance - whether there is a balance of funds;
  • restart the smartphone;
  • in the settings, find the "Cellular Transfer" item (the exact name in different models may differ) - it must be included;

  • if you have installed a new application before problem, remove it - it can block the connection;
  • check the Internet settings.

How to properly configure the Internet on the telephone TV2, tells our detailed instructions. You will learn how to order automatic settings or register the parameters manually.

If the problem is not solved, contact the operator's reference service for a short telephone 611 .

What if the sim card of tele2 does not work?

If your SIM card has ceased to be determined by a mobile device, perform simple actions to eliminate the problem:

  • turn off the machine and remove Sims;
  • inspect the map - there is no scratch, cracks;
  • when water gets into the water - wipe carefully and dry the slot;
  • insert the SIM card back and turn on the phone.

Insert the SIM card correctly: the contact pad down, the logo up. Spotted angle Place into the appropriate bevelled edge of the slot.

If the simka of the body 2 does not work after all manipulations, insert it into another phone, and in your other map. This will help determine what the problem is in the device or the SIM card. If SIM is to blame, you can exchange it for free to a new one in any operator's office.

Where to contact if 3G does not work on Tele2?

If you do not have a 3G network in your smartphone, repeat the same actions as when you are with the Internet - restart the device, check the connection settings. When problems with 3G modem:

  • check if the modem is turned on into the outlet;
  • rearrange the USB cable to another connector;
  • check the driver - find the modem in the Device Manager, click on it right-click, reinstall the drivers.

With other useful USSD telephones, you can read the article on the link.

Terms of solving technical problems

On the operator's website, the maximum troubleshooting periods are given:

  • 7 business days after the subscriber's statement;
  • 30 days - if the problem is caused by the actions of third parties;
  • with major accidents, the timing can be installed individually.