The reasons for the slow work of the Internet on Tele2

It is almost impossible to imagine a modern lifestyle without going online. Even in remote corners of the planet, the phone will show the presence of a weak signal. Tele2 has an influence throughout our homeland and provides a connection to the web on very pleasant terms. But the transmission speed does not always correspond to the one declared by the operator, you should not immediately blame the provider for this. Often the Internet Tele2 does not work well because of the mobile device itself.

The most common reasons

Almost every mobile user has faced a similar problem. There can be a significant number of reasons why the speed of the connection via the Internet Tele2 drops or its complete absence. Let's consider the most common situations and the quickest ways to resolve them:

1. Bad connection. The subscriber is out of range or the signal is too weak. Check the indication on the screen of the device, if there are no divisions or there are few of them, find the area that is in. In basements, reception is difficult. The user will not only be able to log into the network, but it is unlikely that he will be able to make a call. Once at the scene, reboot the system.
2. Check the functionality of the SIM card. If the SIM contact pad is incorrectly connected or violated, the corresponding inscription will light up on the screen. A common reason is an incorrectly cut card for a slot.
3. On some tariff plans, with the full consumption of the installed traffic, the connection speed drops to a certain limit. Check periodically the amount of residues. Remember the short request - * 155 * 0 #. * 107 # - information about the contract. If you haven't calculated the monthly limit, activate additional gigabyte packages.
4. With a zero or negative balance, Internet access is blocked. Control the balance of your mobile account in your personal account on the company's official resource or by using the USSD command - * 105 #. Do not forget to replenish it on time and there will be no more breaks.
5. The smartphone is not configured to transmit data. To access the network space, you first need to create an access point. This is done automatically or manually. The necessary tools and settings are downloaded from the operator's official website. Further, in the article we will look at the process of setting up a connection.
6. Errors in browsers or other applications, large cache size. Congestion of the device's memory card. Clear the space.
7. When surfing the web pages, it is easy to pick up a dangerous virus that blocks the operation of terminal programs. Scan the system with antivirus and restart your phone.
8. After a fall or a strong impact on the body, the integrity of the antenna module could be violated. To check, you will need to disassemble the equipment. It is better to use the services of professionals and take it to the repair center.
9. Technical work is underway on the line. Call 611 and clarify.
10. In dual-SIM smartphones, one of the slots only supports the low-speed GPRS broadcast format. Try to move the SIM card to a different slot.
11. Find out on the website or at any sales office, it is possible that the LTE standard does not work in your locality.

Phone settings

Slow Internet or its complete absence is the result of incorrectly set connection parameters. There are two directions for further actions: automatic tuning or self-tuning. The first is made by ordering on the provider's web page or by calling 679. You must provide information about the brand and model of your device, after which an installation package will be sent to the number. Everything will happen instantly and without your intervention.

Attention! Ordering settings by calling 679 is a completely free procedure.

The second method involves manual regulation. But on each operating system there is a certain list of actions on the android platform:

• go to the mobile networks settings tab;
• create a new access point;
• enter data: name - Tele2 Internet. Apn = internet.tele2.ru. View – default.
• all other lines are optional;
• save and restart the terminal.

On iPhone and Windows Phone, the procedure is almost the same. The information to fill out is completely the same. The only difference is in the placement of these functions in the phone interface. Each manufacturer develops the menu at its own discretion.

Attention! For the changes to take effect, you must reboot the system.

The simplest solution to this problem is to contact a nearby subscriber center in your locality for assistance.

Setting up a Wi-Fi router

If you use wireless Internet services, then the reason for the slow transmission and loss may be hidden in the router. Consider the possible manifestations of the defect:

1. You need to know such a nuance that the connection speed directly depends on the number of active connected users. When there are a lot of them, the network does not load well.
2. An error often occurs in the transmitter software; to fix it, it may be enough to reboot the equipment.
3. The subscriber has left the Wi-Fi wave range. Walls and other obstacles hinder their spread. Get closer to the router.
4. Incorrect setting. You will need to go to the internal interface and set the correct values ​​for the transmission protocol.

The Tele2 company produces special portable and portable routers. They do not require additional adjustment and installation. Just insert your SIM card and start distributing traffic. The connection will happen automatically.

Browser selection

The quality and download speed of network resources largely depends on the installed applications on the smartphone. The main programs for accessing Internet browsers. The choice is a matter of taste for each user. Among the common problems are:

1. The virtual memory of the application is overloaded, do not forget to periodically clear the cache and visit history.
2. A large number of open tabs slows down the main browser processes. Close all unused pages.
3. Update the utility to the latest version.

For active clients Tele2 has prepared a special option -.
The traffic spent through the Opera program is free of charge and is provided free of charge. Go to the website for details.

Applications and memory

Many simultaneously open windows on the desktop can significantly slow down not only the Internet, but also the smartphone itself. There are many programs that use traffic in the background. Disable them and the reception will improve.

The congestion of the memory card and internal space significantly affects the speed and performance of the device, thereby slowing down the connection to the web space and creating problems. Delete unnecessary files, save space.

The ability to use 4g

LTE is the newest format for broadcasting over the Internet Tele2. It has significant download speeds. The whole country is gradually moving to this standard. But the future has not yet reached all regions of the country. To find out information about your locality, just call the technical assistance number - 611 or look at the signal coverage map. It is located on the provider's page. If your city supports 4G, you should check your mobile device and SIM card. There are several methods for this:

1. When buying a phone, carefully study its characteristics so that the frequency range matches the parameters of the base stations.
2. On the Tele2 page in Kazakhstan, an online verification of the terminal and SIM card is implemented. Enter “www.tele2.kz/4g” in the address bar. Two lines will appear on the screen: by the IMEI code and by the cell phone number. Enter the required information in the appropriate fields. The system will instantly show you the compatibility data. If the SIM does not meet the requirements, change it at any office for a new one with LTE support. The exchange is free of charge.
3. Enter short USSD code - * 156 #. After that, you will receive a message whether the SIM card supports the established standard.

Additional packages

The standard volume of gigabytes has run out, this is the reason for the drop in transfer speed. Connect even more internet. The company offers subscribers a list of special services:

Keep track of the state of the balances and connect additional volumes.

Attention! The cost is provided for the Leningrad region.

Communicate, correspond, work via the Internet Tele2. By reading this article, you will make it even faster. Solve problems yourself.