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What to do if your phone won't charge properly. Samsung Galaxy S7 won't turn on - what to do Samsung galaxy s7 starts charging and stops

Samsung Galaxy S7 is the flagship of 2016. According to experts, the phone will not lose its relevance in the next 3-5 years - powerful dust and moisture protection, modern camera, the ability to work underwater ... however, many owners do not turn on the Samsung Galaxy S7 after just a few months of use.

If the warranty period has already passed, and the phone suddenly turned into a "brick" - do not rush to despair. It is quite possible that the breakdown can be eliminated on its own, even without a visit to the SC. In our today's article, we will tell you what to do if the samsung galaxy s7 does not turn on, how to avoid similar problems in the future, and provide general advice on how to use it.

Samsung Galaxy S7 edge won't turn on after charging

Among the main reasons why the Samsung Galaxy s7 turned off and does not turn on, you can specify two:

  1. The contact inside the phone has "moved away";
  2. faulty Charger/ charging controller.

To check if the charger is working, just try charging the phone with another charger. If your Samsung S7 does not turn on after that, you should change the battery. Of course, it is unlikely that he would have "worn out" for a year of operation - but the reason could be banal overheating. Remember the stories about S7 explosions while charging? The reason for this is the constant overheating of the battery in some shipments of the flagship. There is nothing surprising that modern telephone Samsung galaxy c7 turned off and does not turn on. Replacing the battery may well "revive" your phone - and the problem will be gone.

Samsung galaxy s7 does not turn on blue light is on

After switching on, the blue indicator lights up, the inscription "Samsung" appears on a black background, and then the boot process does not go on? We recommend trying a hard reset.

If your samsung galaxy s7 turns off and does not turn on, hold down three keys simultaneously: Power, volume up and Menu. Hold them for a few seconds - a special menu should appear in which you need to select reboot.

If hard reset did not help with deleting all data from the phone - samsung s7 edge does not turn on and after that, we advise you to give the phone to a good one service center.

Perhaps the firmware of the device will help - the price of such a repair is low, and the work is done, as a rule, 1-2 days after the call.

Samsung 7 Age does not turn on after a fall

Definitely - a visit to the service center is required. It will not be possible to work independently with the "iron", and the amount of repair depends on the consequences of the fall - if it bursts touch screen, then get ready to spend several thousand rubles.

By "extending the life" of your smartphone, be more careful in the future - remember that modern technology "does not forgive" carelessness!

Video instruction

The Samsung Galaxy S7 and Galaxy S7 Edge are waterproof, but after spending your hard earned cash, you shouldn't be surprised if submerging these devices in water affects their basic functions.

As we already know, Samsung unveiled these two smartphones during Mobile World Congress 2016 and announced that they are IP68 certified, which means they are completely dustproof and protected from continuous immersion in water.

Also, the Korean manufacturer shared information that the Galaxy S7 and S7 Edge can be taken anywhere: in the shower, in the rain or in the pool (swim with these devices at a depth of 1.5 m for 30 minutes). In addition, it was stated that Samsung did an excellent job of sealing. internal components smartphones despite open headphone jacks and ports micro USB.

No doubt, the dust and moisture resistance of the new Samsung flagships is sure to attract many customers who like to take their phones outside or take underwater photos.

However, it looks like the Galaxy S7 Edge won't charge if this smartphone installs that in USB port there is moisture.

“I took an underwater photo this morning and put the S7 Edge on the table. Four hours later, I connected this smartphone to an outlet via a fast charger, and the display showed an error message "Moisture detected in the charging port" and the phone did not charge, "the owner of the Galaxy S7 Edge complained on the XDA Developers forum.

This person was advised by other visitors to the above forum to dry the smartphone with a hair dryer or put it in a rice bag to remove moisture, which the owner of the S7 Edge did. However, the device still didn't want to charge.

“The behavior of a smartphone in the first 30 seconds after immersing it in water is very annoying, and this despite the fact that it has an IP68 protection class. Quite frankly, finding a hair dryer or a bag for rice every time this device gets wet almost negates such a high level of moisture protection, ”adds the owner of the Galaxy S7 Edge.

Some other users also received this message, although it did not appear after about an hour after taking the device out of the water, and the phone charged without any problems.

Note that, despite the fact that the Galaxy S7 and Galaxy S7 Edge are IP68-rated, the charging port of these smartphones is not covered, and water can penetrate into it.

Many of us will be interested to know that there are humidity sensors in the charging ports of the above devices, which can be called a useful addition to Samsung phones... In addition, such sensors protect both the device itself and its owner from damage and short circuits.

Various messages also suggest that the possibilities wireless charging are not affected by the emerging moisture problem in the charging port. but Galaxy owners S7 and Galaxy S7 Edge are not recommended to be placed on charging mats when wet.

If after turning off from the button, the Samsung Galaxy S7 does not turn on, this may indicate a malfunction. operating system Android. To deal with a problem, you need to establish the root cause and know what methods are appropriate to solve it.

There are several problems due to which Samsung Age of any series may not turn on:

  • Lack of charge in the battery.
  • Mechanically broken power button.
  • Excessively full RAM.
  • Overheating of the battery.
  • Damage to contacts for memory.

Most often, the situation arises after the fall of the gadget, when it turns off, and turning on is not possible. To understand the situation, you need to know the main "symptoms" of breakdowns and options for correcting the situation with your own hands.

What to do if the device freezes when turned on

If the Samsung Galaxy s7 edge does not turn on at the initial boot stage and the company logo "freezes" on the screen, this indicates a malfunction of the OS. Here you need to perform a factory reset using any of the following methods:

  • Across standard settings if Android can be loaded.
  • By using special programs(there are versions for PC and smartphones).
  • By pressing hot keys.
  • By entering a combination of numbers.

Hard Reset by Keys

If after switching on the screen on the Samsung Galaxy S7 lights up and the blue light is on, but the OS itself is not loaded, you can reboot by pressing the hot keys:

  1. We carry out the simultaneous pressing of the power buttons, volume up and menu.
  2. When a dark window appears, use the volume buttons to go down to the "hard reset" option and perform a reset.

Checking the charging capability

When the device does not respond to switching on after charging, this may indicate a loose contact or a malfunction of the charger. To check it, it is enough to perform any of the actions:

  • Check the memory on another smartphone. If it starts charging, then the problem is in your Samsung and you need to pay attention to the contacts inside the micro USB connector.
  • Inspect the battery for "swelling", if there is swelling, this is an unambiguous replacement of the part.
  • Diagnose the battery. Here you will need another device to which the battery will fit. If the second device does not turn on after manipulations, this indicates its malfunction. You will need to purchase a new battery.

Through the menu

How the reset itself is performed through the standard settings:

  1. We go to the menu, select “ General settings", Then -" Reset ".
  2. We are waiting for the phone to perform the operation and reboot.

Clearing the cache

One of the reasons for the freezing or lack of response to the power key is the clogging of the cache that occurs during the use of applications. To clean, do the following:

  1. We go to the application manager, select a specific program.
  2. Click on "Memory", then - on "Clear cache".
  3. A large window appears where you can see the progress of the task.

The above steps will have to be done for each application, which takes a lot of time. To simplify everything, you can use Recovery mode, where the settings are rolled back.

If you cannot perform the cleaning in this way, you need to try installing CCleaner for Android, however, with full memory, this will be problematic.

Factory reset

Often the problem lies in the insufficient holding of the power button in time, so it must be held until the screen turns on. If this does not happen, you need to rollback through Recovery:

  1. Press and hold the volume control up and the Bixby key for a few seconds, then power until the inscriptions appear on the screen.
  2. In the window, move down the menu to "Wipe cache", and to confirm, use the power button.
  3. When the procedure is complete, the display will show “Cache wipe complete”.
  4. We reboot by selecting "Reboot System now".

Flashing with ODIN

If the performance of the Samsung Galaxy S7 device could not be restored using the above methods, you should use the ODIN program by downloading it from the official website. How the firmware is made:

  1. We install the program, connect the smartphone to the PC via a cord, and install the driver.
  2. Launch Odin, look to the left top corner to check if the machine is connected.
  3. We transfer the firmware files to the program, insert it into the AP or PDA field.
  4. When all the firmware files are selected and transferred, click on Start.
  5. The procedure takes no more than 10 minutes, after which the reboot window will appear on the display. You need to click on OK and restart the OS.

If the problem is not solved by updating the system, it is recommended to contact the service.

We carry Samsung Galaxy to the service center

The best option is to contact a specialist to repair the equipment. It is advisable to visit an authorized service center, the address of which can be found on the official website Samsung... If after that the screen does not turn on and even a professional flashing did not help, you will have to purchase a new device.

Conclusion

The lack of reaction of the smartphone to the power key or "freezing" when loading the OS makes it impossible to use it. Users are encouraged to review the best diagnostic options to understand the cause of the problem and find the best solution.

Video

If your phone's battery isn't charging properly, don't assume that the only problem is the battery or charging. Based on personal experience, the problem and the solution can be much easier than you think. If your smartphone or tablet is charging poorly or not charging at all, then check out 10 ways to fix these problems.

Why the device won't charge

Problems arise to varying degrees. Either the phone doesn't want to charge at all when it's plugged in, or the process is too slow. Here are some solutions.

1. Bad contact

Very often, the metal coating inside the USB port and micro USB has poor contact, either through a manufacturing defect or through cable wear.

All you have to do is turn off the device, remove the battery if possible, and clean the contacts inside with something like a needle or toothpick. Do this very carefully and carefully, then insert the battery and reconnect the charger. 9 times out of 10, that's all you need to do.

2. Clean the charging port from dust and third-party fibers

Do you keep your phone in your jeans pocket? If so, then fibers may be the culprit: we have already lost count of how many times the fibers in our clothes were the cause of faulty charging.

You can also normalize the charging connector by blowing out compressed air.

3. Try a different cable

The most fragile part of the charger is the cable. He is constantly bending, which can damage him over time.

The easiest way to diagnose a damaged cable is to take another one and see if it works properly with your device. If so, you know the original charger wire is faulty. If not, then you need to look for a solution further.

4. Use a different adapter

You have ruled out the presence of problems with the cable, then you need to check the performance of the charging device itself. This is much easier if you can pull the wire out of the adapter. We have come across many chargers where USB ports have become worn out due to endless cable plugging and unplugging.

Also check the charging / wire operation on other phones, as this will help rule out the possibility that this is a problem with your smartphone. In addition, you must make sure that the outlet is working properly.

5. Remember - safety comes first

Do not charge your gadget near water or in extremely hot or humid conditions. Do not keep the device connected to the charger for too long. Do not leave it to recharge overnight when it only needs 2-3 hours. This could damage the hardware.

If you want to replace the charger or the wire to it, be careful: cheap third-party adapters are quite dangerous. Recently, there have been many cases of mobile phone fires due to them.

The video below captured one of these cases:

6. Replace the battery

Life battery does not last forever and after several years of use it loses its capacity. The more often you charge and discharge it, the more likely it will deteriorate. Of course, if the battery stops working after six months of use, then you need to contact the seller for a warranty.

Some defective batteries can be easily identified by appearance... If it is swollen, then it should be replaced immediately.

7. Charge from the correct source

Charging from a wall outlet will always be faster than from a computer, because its USB ports have too little power. Thus, the phone charges much faster from the socket.

Also, the problem may be that you are using an adapter from another device, for example, from a Bluetooth headset, which is not intended for your gadget. This adapter does not supply enough current. When latest models high-end smartphones, you may have a device that supports fast charging but the adapter is not suitable.

8. Update the software or roll back to the previous version

Updates software may impair battery life mobile phone, especially when the old device receives a fresh Android version... Newer smartphones and tablets are often optimized to take advantage of latest version ON.

If this happened to you and you cannot find a solution, try rolling back to previous version... You can, of course, first try to do full reset as the manufacturers recommend, so as not to compromise the data on the device due to old version Android.

Likewise, sometimes autonomous work smartphone can be significantly improved with the latest update.

9. Try turning it off

Using heavy applications while charging will affect the duration of the charging process. For example, if you are chatting on Skype or playing games, the device will take longer to charge.

Therefore, put the device on charging in the off state or in airplane mode.

10. Calibrate the battery

Sometimes, the battery charge level displayed on the screen may differ from the actual one. Because of this, the behavior of the phone may seem strange to you.