What to do if the iPhone does not connect to the computer. IPhone does not connect to a computer via USB: Causes of problems and methods to solve it

Operation of smartphones Apple iPhone. It is often carried out in a bundle with computers. With their help, backup copies are created, new movies and music are copied, restored operating system. What if the computer does not see an iPhone connected to the USB port? Causes can be both simple and very serious. Let's try to figure them out and restore the normal connection to the computer. The main reasons for the absence of a normal connection are as follows:

• Broke the connecting cable;
• Broke a USB port;
• Impaired iTunes functionality and services;
• Violated the functionality of the smartphone.

Let's consider all these reasons and try to restore the connection between the PC and the smartphone.

Cable breakdown

The connecting cables used to connect smartphones to computers have the property failure - the low reliability of individual conductors affects. As a result, the breakdown count on a normal connection is not necessary. Also, the reasons for breakdown can be the action of pets - cables attract dogs and cats who love to play with fun wings. Owners of iPhones from these cheerful games becomes sad, as you need to spend money for the purchase of new accessories.

Pets love to nourish cables and cartridge cords, so we recommend that they store them in inaccessible to livestock.

How to check the integrity of the cable used? You can try to connect it to chargerBut it will not allow you to check the integrity of all conductors. therefore best try out this cable On another iPhone, connecting it to the USB port of his computer. If all the conductors are working, the computer must identify the connected device. If there is still no reaction, you should continue the search for a fault.

Verification of USB ports

In many computers and laptops that spent 3-4 years, you can find faulty USB ports. Connecting external devices to them leads to the operation of the operating system, to various errors and reboots, as well as to the complete absence of any reactions. Check the current port by connecting some device to it and evaluating the operating system reaction (the signal of the connected device must be opened). If there is no reaction, the selected port is most likely in a faulty state.

If the selected port does not work, and the computer does not see the iPhone, try connecting your smartphone to another USB port. In some cases it brings positive results. If there is still no reaction, then the problem is the cable (which we have already checked) or in the iPhone itself. We also recommend cleaning the connectors in the smartphone, cable and in PC with thin cardboard and alcohol (cologne, lotion).

Does your computer have no free ports? In this case, you can use the USB splitter connected to the running port. For stationary computers Expansion fees and embedded card readers are sold, allowing to expand the number of ports with minimal cash investments.

Verifying Apple Mobile Device

Why doesn't the computer sees an iPhone via USB? In some cases, the problem is associated with the incorrect operation of some services. If iTunes does not want to recognize the connected iPhone, you should restart apple service Mobile Device Service (AMDS). The restart procedure is extremely simple and does not cause difficulties even at novice users. Restarting the service, you can count on the correct definition of the connected smartphone. How to deal with the incorrect work of this service?

If the computer does not see an iPhone via USB, close the iTunes application and disconnect your smartphone from the computer. Go to the "Control Panel - Administration - Services" and find the Apple Mobile Device Service in the list that appears. Make a double-click on the service name, click on the "Stop" button - the AMDS service will stop. Next, click on the "Run" button and set the start type "automatically" if there was some other value there. Now send a PC to reboot and try to connect iPhone anew.

In some cases, the incorrect operation of the service is related to conflict with protective software (firewalls, antiviruses). Try to disable or reinstall this by, then check the visibility of the connected smartphone.

Reinstalling iTunes.

Why does the computer sees an iPhone if the cable and ports are integers, and the AMDS service is in the started state? The problem may be associated with incorrect work. iTunes applications. In order to get rid of this problem, the application should be reinstalled. We delete it from your computer, check the lack of folders that could remain after uninstalling the program (we wrote about this in our reviews). Also does not interfere with performing full cleaning of the computer and registry using the useful CCleaner utility..

Next, reboot your computer and proceed to reconnect iTunes - In order to download the latest current version of this application, you need to visit the site apple companies. We pass to the download section, remove the checkboxes of receipt of the mailings (why do you need these newsletters?), Press the "Download" button. After downloading and installing the application, we try to connect the smartphone - the computer must identify it.

Reboot and recovery

We looked at a lot of ways to quickly restore connect to a computer. But we have forgotten the easiest way to get rid of the problem that it would be necessary to use immediately after its appearance is a reboot. Indeed, many problems with smartphones are eliminated immediately after rebooting and re-start the operating system. If you encountered a problem that the computer does not see the connected iPhone, try to reboot.

If the reboot does not help, the cable and ports are integers, and iTunes is operational, you can recover iPhone through dFU mode. On how to enter the DFU mode, we have repeatedly wrote in our reviews - use the search site. remember, that recovery results in complete deletion of data from internal memory - Make sure you have backup copy All important data and files. After the recovery is complete, you can connect the iPhone to the computer and test the connection.

Other solutions to the problem

You have already tested everything that could be tested, but no results? It is possible that the problem is related to your iPhone - he broke. Yes, iPhones break, they have such a property, as with any other smartphones. If your smartphone helps anything, contact service center - Experts will be checked here and will take their own verdict. After diagnostic and repair work You will receive at your disposal a workable iPhone, successfully defined by computers.

Do not attempt to repair the iPhone yourself - for this you need special knowledge, tools and diagnostic equipment.

Whatever apple devices were not qualitative, but even they are not insured against breakdowns. Talk about why the iPhone does not connect to the computer via USB.

Possible reasons

Several factors can affect the occurrence of such a malfunction:

You can find out the exact reason only after the relevant manipulations. Let's go directly to them.

Methods Solutions

You need to choose a way to eliminate the problem depending on the problem that caused it.

Update iTunes.

To restart a computer

If the reason has become any failure in the system, then the computer reboot can fix it. Windows, unlike Linux, cannot work stably over a long period of time without reloading the OS.

Check cable

Note! The USB cable must be original, because the copy does not always allow you to fully use it.

Try using another wire (ask for a friend, etc.). The nominal malfunction in most cases leads to the inability to connect to the PC.

Even with a normal charging from the network, it can be faulty. Different wires inside the connector braid correspond to the voltage and file transmission.

View the iPhone slot

Over time, the smartphone connector can be clogged with dust or other outsiders. The problem is especially relevant if you have recently been on the beach and other dusty places.

Inspect the charging slot. If unauthorized objects found, then use your cotton stick or needle.

Important! Be careful during cleaning, so as not to damage the contacts.

Check computer connector

If everything is fine with the device and wire, then the reason can be conclusted in a defective USB connector of the computer itself. Use one of the other available ports.

Disable antivirus

There are cases when the antivirus blocks the plug-in device. You can check it out by disconnecting the security system. For example, Avast is used.

Important! After this manipulation, your computer will be vulnerable to threats. After testing, be sure to turn on the antivirus.

To re-enable protection, restart the PC.

Connect to another pc

If the above methods did not help, it is worth using another computer (friend, relative, etc.). This will make it possible to understand what the reason is the phone or your PC.

conclusions

If an Apple's smartphone does not connect to a PC, then this can be corrected independently in 95% of cases. The remaining 5% is the iphone iron malfunction and, in this case, you need to contact the service center.

Each owner of the "apple" device perfectly understands that it is impossible to reveal the full potential of his device, without having mastered all the delights of iTunes. Only with it, it is possible to freely exchange files between Apple gadgets and PCs. Therefore, if the computer does not see an iPhone - it becomes a real problem. Fortunately, it is not necessary to contact the masters, find and fix the breakdown can be independently.

Let's start with the fact that there are several options why the iPhone does not respond to connecting to the PC. These are these options:

• Damaged connecting cable.
• USB ports do not work on your computer.
• Close the lightning connector.
• You need to restart the phone.
• Possible software conflict.
• Gadget breakdown.

For one of these reasons, it becomes impossible to connect an iPhone. Let's look at each option in more detail.

Cable breakdown

Connecting cables that are used to charge and synchronize the device with a PC, over time fail. Understand this by appearance It is impossible, and when connected to the charger, the battery reserves occurs. But this does not mean that synchronization will occur.

If the iPhone does not connect to the computer via USB, it means that some of the individual conductors could be damaged. It happens because of the frequent cable bends, or domestic animals that love to be born.

You can check this version using another device by connecting it to a PC through your wire. Earned - it means that the reason in your device, everything remains unchanged - there was damage to the cable.

Please note when replacing the cord, choose the original products, Chinese analogues are often suitable for charging. Data exchange may not occur due to damaged or fake chips inside the wire.

Verification of USB ports

Another reason why the computer does not see an iPhone via USB is a problem in the ports themselves on the computer. Such is found on outdated system blocks or laptops when the ability to recognize USB devices connected through them are lost.

There are several ways to deal with this problem. Let's start with the most obvious: remove the wire from one port and rearrange it in another USB connector. If nothing happens, we come to actions more seriously.

Reinstall drivers for USB

Making sure that the cord is working, and the iPhone is in the system, but does not work, you need to reinstall its driver. Most likely the driver for the equipment version 1.0 or 2.0 was installed. All modern devices are equipped with high-speed USB version 3.0.

• To do this, go to the "Device Manager": Right-click on the "My Computer" label - "Properties".
• In the window that opens, click "Device Manager", go to the USB Controllers.
• On the inscription, we define the following to our device, press it with PCM and select "Delete".
• Next, agree with the operation. All that remains to do is get a USB cable and insert it in a new one to install the drivers.

Update the driver to the chipset (USB)

On any motherboard there are special chipsets that are responsible for connecting to system block New devices. Like most hardware components, the chips are unable to work without drivers, and those in turn may be damaged due to the operating system errors.

In this case, you will need to perform automatic or manual update Drivers. Don't forget that they differ for each version motherboard. The main manufacturers of chipset are Intel and AMD, it is on their sites that need to search for drivers.

To do this, install the Devid program that searches for updates yourself or use the tools from the official website of the motherboard manufacturer.

Many often forget or simply do not realize that the problem is sometimes solved by rebooting technology. In independence, you need a laptop or a monoblock, they need to restart them with the phone.

If this does not help, and the cord and USB ports workers, it's time to recover an iPhone via DFU mode. But be careful, it goes on full removal personal data. Useless? We try to figure it out as follows.

Reinstall iTunes.

It is possible that incorrect work iTunes programs. Perhaps you accidentally restlined her access to the Internet, which is why for a long time Not updated. In such a case, everything that remains to be done is to completely remove the application and install its relevant version. This must return the lost between the phone and the PC connection.

Do not forget that the program should be downloaded from the official site, otherwise there is a risk of falling on the trick of scammers or get a virus.

Jailbreak

The correct operation of the iPhone with the official utility can interfere with the so-called jailbreak produced by some users to be able to install not licensed applications.

If you have this extension on your device, you need to get rid of it before trying software solution from Apple. In most likely it will simply see a hacked phone.

Other solutions to the problem

Now time to talk about sad. If the above options have not been successful, or they are not needed at all, the problem is in the iPhone itself.

Determine the breakdown will be particularly problematic. Firstly, great importance It has a firmware. During the operating system update, a fatal error could occur, as follows, IOS be installed incorrectly, which does not allow the phone to work normally when it is connected to the PC. Secondly, you should pay attention to the power connector. Even small clogging can cause problems in connecting. Well, thirdly, try connecting the iPhone to another computer, who knows, maybe it will be the only right solution.

However, do not forget about the campaign to the service center, where the skillful masters will examine your phone and spend thorough diagnosis. This is especially true for those who are still available warranty repairs.

Conclusion

As you already understood, the reasons due to which the "apple" device can resist synchronization with a computer abound. Most of them, the user is able to eliminate themselves. But if all attempts are in vain or you are afraid to carry out the above manipulations yourself, the correct decision will appeal for help to qualified craftsmen, able to spend thorough diagnosis, to identify a malfunction and quickly eliminate it.

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Hey! But really - how to be? Run for a new phone? Dump the tube to repair? Throw out a computer? Options are of course interesting and almost certainly effective, but too costly cost :) Yes, and you should not be so hot, because the problem with connecting the iPhone to a computer is almost always possible to solve without resorting to the cardinal measures.

So what should be done? To begin with, it is necessary to determine what the "snag" actually concludes. Which device gives failure? Make it just - take the gadget and go to the neighbor (friend, to work, in the electronics store, etc.). In short, our main task is to find another PC or laptop. Found? Excellent!

We try to synchronize with him if everything turns out here, then ...

IPhone does not connect to the computer. Cause - PC

Yes, in most cases it is he who causes problems in the compound. In order to exclude them, we carry out the following actions:

• First of all, reboot both devices. So to speak, for prevention.
• Trying various USB Ports and check, such as flash drive, their performance. After all, one of them can overcome or simply do not work.
• We do not use adapters, splitters, extension cords and other devices for USB ports. Plug cable directly to the system unit.
• . The ideal option will be, and the subsequent fresh version from Apple's website.
• Turn off the third party software (Antiviruses, firewalls). Do not forget to turn them on, after checking!
• The most radical step - reinstalling the operating system, will help with a high probability, but time will take ...

If the iPhone cannot connect with another computer, then it is clearly in the device ...

Why does not see the iPhone computer. Cause - phone

No matter how reliable and stable there were Apple products, the cause of the stamps in the connection may become.

Although most often, the owners of these devices are to blame, bringing them to this state, which becomes surprising, as they can still, and not what to synchronize. I distracted something :)

Returning to the topic, try to perform the following steps:

1. After connecting, unlock the phone, it is possible that you will see a pop-up window with a question: "Trust this computer?". Without an affirmative response, no synchronization will not happen, only charging.
2. Change cable. Even in the absence of visible damage, the wire can be faulty. Or it is quite possible that it is not original - but in this case, there is a possibility of a device with a "unsupported" accessory.
3. Devices. If you decide to such a desperate step, remember about backup Information (using or or), otherwise you will lose all your data is irretrievably.
4. Jailbreak, more precisely the so-called tweaks installed with it, can also contribute to synchronization problems.
5. Update software. It is always useful!
6. Clean the connector on the phone (perhaps oxidized or contaminated). Important! Clean very carefully, ideally entrust a professional. If you take it yourself, look for information on the Internet, otherwise you can aggravate the situation.
7. We have the latest item we have the saddest - broken or failed for charging and synchronization. The road is one - to the service center! If possible, contact only the official workshops specified on the company's website.

By the way, there is another win-win version - contact Apple Support. And torture them with a question: "Why doesn't my iPhone connect to a computer using USB?". I honestly, I did not try - but I think I do not hear anything new from them, but a lot of time will take a lot.

As you can see, in most cases you can do " small blood"And eliminate malfunctions at home.

The main thing is to be attentive, consistent, not hurry and check absolutely everything possible reasonswhich can lead to malfunctions with connections.

I tried everything, and the situation did not change for the better - the iPhone still does not connect to the computer? Be sure to write in the comments - let's try to figure out and solve your problem all together!

Connect the iPhone or iPad to the computer and see the window with an error, which says " USB device Not identified "? Well, you are not the first one who faced a similar problem, unfortunately, it appears quite often and for a variety of reasons. In this instruction, we describe all the well-known ways to eliminate it.

Restart your computer

The first thing to be done after you saw an ominous inscription about the error "USB device is not recognized" - restart the computer. It is worthwhile to disable your iPhone or iPad from the computer and connect it through USB after complete inclusion. In many cases, the banal reboot corrects the problem, however, if in your case it is still manifested, pay attention to other recommendations.

Make sure the latest version of iTunes is installed on your computer.

At this point, it's too simple - run iTunes, go to the Help menu and select " Updates" In the event that updates are available, wait for them to download and install, and then try to connect the iPhone or iPad again.

Disable other USB devices

If a lot of USB devices are connected to your computer, you should try to disable those that are currently not needed. After that, try to connect your iPhone and iPad to a computer again - in most cases the problem is resolved.

Reinstall iTunes.

If it did not help, then the problem may be in iTunes. Such failures occur quite rarely, but to make sure that iTunes works fine after all the same. The process of deleting iTunes is easy, however, it is necessary to delete the components in the following order:

1. iTunes.
2. Apple Software Update.
3. Apple Mobile Device Support
4. Bonjour.
5. Apple Application Support (iTunes 9 or later)

After all iTunes components are removed from the computer, you must restart it and install the last version of iTunes.By downloading it from the official website of Apple.

Check Driver Conflicts

Step 1. Run " Task Manager»

• Windows 7: Start -> « Control Panel» -> « system and safety» -> « System» -> « Device Manager»
• Windows 8: Spend on the screen from the right edge, select " Search"Enter" Device Manager" and press ENTER
• Windows 10: Click on the search field on the taskbar, enter " Device Manager" and press ENTER

Step 2. Find the driver item in the list of section

Step 3. If next to the driver Apple Mobile Device. USB Driver. A sign with the down arrow is displayed, right-click on the driver and in the opened context menu Select " Cycling" If another sign is displayed near the driver, go to the next item

Step 4. If next to the driver Apple Mobile Device USB Driver An exclamation mark is displayed or a question mark, click on the driver with the right mouse button and select " Delete»

Step 5. Right-click on the item " Universal USB Serial Tire Controllers"And select" Update equipment configuration»

Step 6. Wait for the driver to be reinstalled