Why iTunes does not see iPad or iPhone, iPhone does not connect to a USB computer what to do. IPhone is not connected to the computer
Not so long ago faced a connection problem iPhone. To computer P. USB. An error message has consistently appeared, iPhone either did not connect, or connected with failures. Read more. Pretty spending time and nerves, I found a solution to the problem.
Causes of instability connections iPhone There may be several computers:
Solution No. 1 - incompatible BIOS settings
The decision turned out to be quite trivial, we must go into Bios. Computer and in USB settings to install EHCI Hand-Off in Disable. As an option, you can still try to install Lagacy USB Support in Enabled.. Other settings, if you are not familiar with the BIOS, do not find it categorically advise.
To enter the BIOS, when the computer is rebooted, you need to press DEL, or F2, or Alt-F2, other combinations are possible - it depends on BIOS Computer. An example of the Boot Screen AMIBIOS with the inscription Press Del to Run Setup:
After making changes to the settings, you need to exit BIOS while saving by selecting the appropriate menu item, or pressing the F10 button and then yes (for AMIBIOS).
Symptoms
- On average, 1 successful connection is set to 20 attempts. In 90%, the unsuccessful connection is not accompanied by error messages, with the exception of messages given in the screenshots below;
- Even a successful connection is sometimes interrupted, as evidenced by the iTunes and phone indication;
- Each unsuccessful connection is accompanied by a long, about 1 minute, hanging iTunes. In case of successful connection, the connection to iTunes occurs in the first 5 seconds, on the phone screen and PC there is an appropriate identification;
- Restarting the computer I. iPhone problem does not solve;
- Problems are observed regardless of the status (Kaspersky Workspacesecurity), from the USB port to which the iPhone was connected;
- Connection was carried out to USB ports on the front, computer panels, via USB-HUB with external power.
If you unsuccessful connectivity, error messages are possible:
Solution No. 2 - iPhone connects to the passive USB splitter (hub, or hub)
In this case, the compound may be unstable, installed and break several times during a valid period of time. The fact is that for normal work iPhone By USB need a sufficient amount of electricity. Ensure it can either directly encluting the iPhone to system block Computer, or connection to a USB hub with an external power supply from a 220 volt network. Therefore, in case of problems, try to connect the iPhone directly to the system unit, bypassing intermediary devices. If the connection is stable, it means the case in a USB hub, or a cable length / quality;
Solution No. 3 - Length / Cable Quality does not provide a sustainable iPhone connection
Actually, if the standard iPhone connection cable via USB, you build up using a USB extension. If the cable is too long, or does not have sufficient noise immunity, the iPhone connection with the computer will be unstable. Try to connect the device without extension, only using the standard USB cable of the supplied and better directly to the computer system unit.
Although modern iOS database devices can be used independently of PCs, there are situations when it is necessary to use this option. When the computer does not see the iPhone connected via the cable to the USB port, the problem happens in the drivers for iTunes or other services. Sometimes everything is easier, because the cable can break or the iPhone was simply connected incorrectly. First you need to find out the cause of problems to correct the situation.
Why doesn't the computer sees an iPhone
The most common response to a request for why the computer does not see the iPhone is the problem of connecting to iTunes. Sometimes to solve this task, you need to click confirmation of the connection to the PC on your mobile device. If after this, the PC action does not see an iPhone, it is worth checking the USB port performance. Problems may occur due to old versions of programs, applications and drivers for chipsets motherboard. In other cases, the consultation of the master will help to find out the cause of the situation.
Cable breakdown
The main reason for the lack of connecting the device to the PC is a faulty or damaged connecting cable. Inspect the existing cord for connecting via USB port for breakdowns. There are cases when contacts are damaged inside the wire (visually it is difficult to identify) and the computer does not see an iPhone. To check, compare the operation of the device with another cable: if the problem is in the accessory, then everything will work out. Have you made sure that the cord is damaged? It is possible to solve the problem as follows:
- acquire new cable;
- try to replace yourself;
- contact a specialized service center.
IPhone does not connect to a computer via USB
The second most prevalences are the problems with USB ports: The connection is unstable or the device will not be determined at all. May be present mechanical damage connectors both PC and the most mobile device or clogged them. Perhaps in the absence of synchronization, the computer does not see an iPhone: its operating system is outdated. Often it may occur solved problem with uSB Driver. The interaction of PCs and the phone is influenced by security programs that can also interfere with the connection.
Error starting Apple Mobile Device
Decide the desphronchronization question helps restarting a mobile device or laptop. It happens that the PC cannot launch the Apple Mobile Device service. It may be hindered by a third-party software or an ordinary "glitch", which is corrected by rebooting this service. The method of correcting incorrect work is to reinstall, which is done simultaneously with reinstalling all iTunes software components.
Why iTunes doesn't see iPhone
Users of apple devices are constantly faced with the problems of interaction with PC. In some cases, iTunes does not work on a computer, other errors are displayed. The causes of the absence of the reaction can be a faulty cable, a USB port or slot for charger. The status error occurs apple services, old drivers, prohibition of antivirus or the effects of malicious software. Outdated version of Aytyuns or operating system Devices interferes with normal synchronization and, as a result, the computer will not be able to see an iPhone.
Problems with iPhone
The laptop or PC will not be able to identify the connected device when the iPhone does not work. It may not respond to pressing and touching the screen or just turn off. Try to restart the iPhone forcibly. Hold the lower volume button (for new models) or "home" (for iPhone 6 and below) and the power button until the appearance of the "apple" on the display.
On average, it is necessary for about 10 seconds for this. Otherwise, connect the phone to charging for at least an hour. As a rule, the device begins to charge within a few minutes. In case of failure, it is worth checking the integrity of the connector, cord and adapter. Details must be intact and clean. Making sure that the charging system is visually in order, but the computer does not see the iPhone, you will have to use the help center.
What to do if the computer does not see the iPhone
Users may encounter a problem when an invalid iPhone response is received when trying to connect. It often happens because of the LockDown folder in the files software Apple. Fit this problem simply. Windows users need to go to the Explorer in the Apple folder in the Application Data or ProgramData section and delete the folder called Lockdown to the basket. After rebooting, iTunes should be resumed, and the PC will begin to recognize the apple communicator.
How to connect iPhone to a computer via USB
The equipment of each Apple mobile gadget contains a connecting cable. It provides an iPhone connection to a computer via USB on a flash drive principle in order to exchange video, files, photos and others. Besides him, you will need a PC with installed Annex iTunes last version. The disadvantage of this method is physical attachment to a stationary PC or laptop. The process passes the steps that you are important to accomplish:
- connect uSB cable to the device;
- connect to PCs;
- next goes installing iTunes. (if this program has not been established earlier);
- run and configure synchronization.
What if iTunes does not see iPhone
In cases where the iPhone does not connect to iTunes, you can use the standard set of tips:
- check the integrity of the cable, phone connector, USB;
- allow the connection by clicking OK in the pop-up window on the device screen;
- update driver, phone or PC;
- install the Aytyuns update or simply restart the program;
- restart Apple Mobile Device;
- run the iPhone or PC restart.
How to install Apple Mobile Device anew
When Apple Mobile Device Service is not running, it is worth making several attempts to re-boot it. For this you need:
- disable the phone, turn off the aityuns application;
- for Windows OS in command line Write a Services.msc;
- in the window that appears, find the service you need and open its properties;
- correct the start type on "automatically" and stop the service;
- a little waiting, click the Run button;
- restart the computer and re-connect the iPhone via USB, opening the iTunes program.
In the absence of a solution, the problem will have to install this program component again. Deleting and reinstalling Apple Mobile Device Service is performed simultaneously deleting and reinstalling all iTunes elements. In the Program Files section, search and remove the iTunes, iPod folders, Bonjour. In the Apple folder, section Common Files, delete Apple Application Support, Mobile Device Support, Corefp. Then download the new installation file From the Internet and follow simple instructionsHow to connect the iPhone to a computer to restore work.
What to do if the computer does not see an iPhone as a removable disk
The main reasons why the iPhone is not defined as a flash drive ( removable drive) are the following problems:
- connection malfunction via USB;
- problems with the components of the Aytyuns;
- problems in the device.
It is realistic to correct the situation, it is important to find out what has become a consequence of an error. A damaged cable will require a replacement. With broken uSB port You can use another available. In the case of software problems, restart the device, PC or reinstall Apple software components via the control panel. If the above-described tips did not help and the laptop does not see an iPhone via USB, it is necessary to diagnose the phone at the Apple service center.
Video
If your iPhone does not want to connect to a computer, there are several solution solutions options. Each solution is associated with a separate problem. Consider them separately.
1. System failure.
The most common cause is a system failure on a smartphone or on personal Computer. Try to restart the first and second device. This is the most obvious solution to the problem.
2. Problem with software.
How do we understand that the iPhone does not connect to the computer? Of course, thanks to iTunes, which does not see the device. The case can be in software. Check for availability new version Programs and update it. Apple smartphones very capricious and work only with recent versions BY. Also, do not forget to check the updates for the iPhone operating system.
3. Problem with a cord.
Check the wire for damage. If such are the place to be, then the reason is clear. But before throwing it out, look at the charge indicator. If the phone is charging, and when connected to a computer does not connect, it is likely that the problem with the USB input. With a different outcome, still you will have to seek buying a new accessory.
4. Problem with USB input.
Update the driver to USB and restart the computer. Try to connect to the port again or test efficiency on another nest. The computer will have to be attributed to the repair if the iPhone does not connect to the USB computer by its fault.
We hope the problem was solved and your gadget again became useful.
Sometimes the owners of "apple" mobile phones think about why the computer does not see an iPhone via USB. This method of connecting gadgets is used quite often. For example, to restore the iPhone. And if the computer stops seeing the phone, a number of problems arise. Why is this happening? And how to deal with similar situations? We will tell about all this below. Often there are no real reasons for panic. Therefore, even a schoolboy can cope with the task.
Main reasons
Why doesn't the computer sees an iPhone via USB? Answer this question is more difficult than it seems. After all, both the phone and the computer are complex technique. Even the small failure of the operating system can lead to the situation under study.
Most often, users face the following sources of problems:
- mechanical damage to the USB cable;
- failure of USB ports and connectivity jacks on iPhone;
- viruses;
- outdated software;
- lack or installation of old versions of drivers;
- old OS (on a computer or telephone);
- conflict programs on a computer;
- antivirus bans;
- hardware damage and malfunctions in the smartphone.
In fact, correct most of the listed problems is easier than it seems. And then we will understand how to establish the performance of "apple" phones when connected to a computer.
On the right accession
Why did the computer stop seeing an iPhone via USB? It is possible that the user just missed the devices to each other. Such situations are really found in practice.
So, to properly connect the iPhone to the PC, you will need:
- Install and run iTunes.
- One end of the USB wire is inserted into the iPhone, the other in the "YESBI" -Gnex on the computer.
- Wait for a while.
After a few seconds, after such a connection, iPhone synchronization with a computer will occur. iTunes will see the appropriate technique, after which it will be possible to work with it.
Disabled machinery
Why doesn't the computer sees an iPhone via USB? The fact is that the synchronization of devices is possible solely on the condition that the PC and smartphone are included.
Accordingly, sometimes users try to connect a discharged or turned off an iPhone to a computer, and it does not work.
How to fix the situation? For example:
- Recharge the iPhone and repeat the synchronization attempt.
- Just turn on the phone. Reception works if there is at least some battery charge on the smartphone.
But, as practice shows, the proposed problem occurs not so often. Yes, and even a schoolboy can fix it. How to be if the computer does not see an iPhone via USB, provided that the whole technique is included?
Cable integrity
Perhaps the connection wire is damaged. Then the only correct solution will be the replacement of the cable. You can buy it in any specialized store (with accessories for Apple or with computer equipment).
To check the working capacity of the USB wire, you will need to carefully study it. Perhaps, those or other damage will be noticeable on the surface. It is advisable to connect the cable to another phone and computer.
Sometimes the cause of synchronization failures becomes too long the connection cable. For example, bought independently in the store. Replacing the wire to shorter, the problem can be eliminated.
Nests
The computer does not see iPhone 6 via USB? If everything is in order with the cable, it's time to check the device connections jacks. Their damage occasionally is noticeable to the eye.
Required:
- Connect to a computer (to the "problem" nest) other device. For example, a USB flash drive.
- Connect the smartphone through the corresponding socket to another device.
In the first case, the gadget was never determined by the operating system? So, the USB connector is damaged. It is enough to connect the cable to another port, as the problem will disappear.
In the second case will have to be attributed to the iPhone to the service center. Only after the reinforcement of the connection connector on the phone will be able to synchronize it with a PC.
Antivirus and firewall
The computer stopped seeing an iPhone via USB? Sometimes users note that such a problem occurs with active firewall and antivirus. These applications can block access to the operating system with programs and other devices.
It is enough to turn them off to correct the position. This is done like this:
- Click the PCM on the anti-virus icon in the tray and select the Output parameter. The corresponding button under the type "Disable" can be found in the program settings.
- Go to "Start" - "Control Panel" - "System and Security" - "Administration" - "Services". Go to "Firewall" and set a mark around the item "Disable".
Ready! Now you can repeat the connection attempt. It is advisable to restart the computer after the manipulations done.
Viral infection
The computer does not see iPhone 5S via USB? If a similar problem occurs not for the first time, you will have to check the OS for viruses. Malicious software can completely destroy computer software. Often the lack of synchronization with peripheral devices On PC indicates the presence of viruses.
All you need to make the user is to scan an operating system with any antivirus. Dangerous objects detected are treated with special buttons. What is not deleted or sent to quarantine, or is completely removed.
Preferably after scanning, run the Spyhunter program. It helps to find and remove computer spies. Because of them, there are also problems with synchronization of devices on a PC. The application works like antivirus.
Old programs
Why doesn't the computer sees an iPhone via USB? If the user has not updated the operating system for a long time (and on the phone including), and also if it uses the old software, the problem will be apparent. Over time, outdated versions of applications simply cease to be supported.
To troubleshoot a problem, it is necessary:
- Update windows. To do this, in the operating system there is a "update wizard".
- Spend iOS update. You will need to go to "Settings" - "Update By", after connecting to Wi-Fi, and then click on the "Update" button.
- Delete old version of iTunes. and upload to the computer the latest application assembly. After initializing it, the problem with the synchronization of the phone will be eliminated.
Everything is simple and understandable. Software updates do not require any costs. All listed programs and applications are distributed free of charge.
Drivers
Still it is not clear why the computer does not see an iPhone via USB? All listed events development options did not come up?
It is worth paying attention to the drivers installed on the computer. Their absence or obsolete version may entail synchronization problems.
Driver update algorithm are as follows:
- Open the manufacturer's website of a manufacturer of a device.
- Choose a device model.
- Specify the operating system used.
- Download installation file.
- Run the installation wizard and, following the directions on the screen, complete the process.
You can do otherwise. To update the driver you need:
- Open "Device Manager".
- Select the desired equipment and click on the PKM.
- Go to the "Properties" section.
- Open "Drivers".
- Click on "update".
A few minutes of waiting - and the case is done. Everything is not so difficult, as it seems.
Apple Mobile Device.
Thinking up why the computer does not see iPhone 4 via USB, users sometimes notice that the failure occurs when the service "Apple Mobile Device" is loaded. As a rule, it's just a glitch. It is possible to fix it by restarting the appropriate software.
If the Apple Mobile Device launch error does not disappear, you will have to fully reinstall the service. It is advisable to do this with iTunes update.
Forced reboot
We found out why the computer does not see an iPhone via USB. Listed ways to eliminate the problem did not help? It is worth trying something else. The thing is that in some cases the problem under study arises due to iOS system failures. Eliminate them helps forced reboot Apple Device.
This is done like this:
- Click on the lower volume button or the "Home" button (iPhone 6 and above).
- Click the "Power" button.
- Hold controls pressed by about 10 seconds.
That's all. After rebooting the phone, you can try to connect it to the PC again. In case of failure, you will have to contact service centres. There will help to correct the situation.
Despite the fact that modern iOS devices may well do without a computer, there are scenarios in which it is still necessary to contact him. It is quite logical that certain roughness may occur at the junction of technology, and it is with such questions we will try to understand this material.
One of the common problems when working with iTunes is the inability to detect the connected device. There may be several reasons here, but often a failure occurs in a trusted connection mechanism when the keys are saved on both gadgets for subsequent authorization. By default, the request to "trust this computer" should be displayed at the next connection, but the author has encountered the right to the opposite situation when the request has not been repeated after a negative response. Solve the problem, as it should be, you can in a few simple steps.
Let's start, as it should be, with the "native" environment and iTunes of the environment - the OS X operating system. Of course, due to the software and hardware integration, the problem arise here less often, but no one is insured against accidents. So, if the iPhone persistently does not want to trust your MAC, you can try to clear the contents of the Special Lockdown system directory. To do this, turn off the iOS device from the computer, perform a key combination [ cmd.]+[shift.]+ [G.] (or select the "Go to Folder" item in the "Transition" menu of the OS X menu) and go to the address / VAR / DB / Lockdown /. In the window that opens, one or more appears (depending on the number of synchronized devices) certificate files that you want to delete.
After that, we connect the gadget and respond to the question of confidence in the computer affirmatively. Now the device must be determined by the system.
For Windows, with "persistence" of which your humble servant collided, the essence of the procedure remains the same. The only difference here, except for the location of the "culprit" - the need to display hidden files and folders. To do this, open the control panel from the Start menu and go to the "Folder Properties" section, where you select the specified parameter on the View tab. As for the address, it will be varied for different versions Windows.
Windows XP.: C: \\ Documents and Settings \\ all Users \\ Application Data \\ Apple \\ Lockdown
Windows 7, Windows 8, Windows 10: C: \\ PROGRAMDATA \\ Apple \\ Lockdown
If the above-described manipulations did not solve the problem, there is more for OS from Microsoft complicated wayassociated with a mobile device driver and user described by YouTube with Nick Stok Shok.
We hope these tips will help your gadgets to find a common language. As usual, do not forget to look where you can ask a question regarding the use of Apple's technique, send screenshots
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