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Why doesn't the computer sees an iPhone? Causes and solutions. Why does the computer sees an iPhone via USB: solving the problem

Instruction

If you are from the category of those owners of a fashion gadget that cannot understand why the computer does not see, then you can find the cause of yourself without contacting a specialized service. To do this, first check the connection.

If you connect through uSB cable, Inspect it, paying attention to the presence of oxides, inflexibs and other external damage. If the problem is not visualized, try to replace the wire anyway.

When you manage the connection and computer cable may not be due to the problem with the USB input. Check it by connecting a flash drive to it. If it is not determined, most likely, the case is in the absence of drivers. The problem can be eliminated if you download them on the Internet and install on a computer. After that, it needs to restart and try to connect the iPhone again.

To connect an iPhone through the cable you need a USB port 2.0 and higher. Otherwise the connection will not be installed, and you will see the inscription that this device Can work faster.

If for some reason the computer does not see an iPhone, broken can be the entrance on the phone itself. Check it easy - just connect charger. If the iPhone does not charge, you can blow the appropriate input, with strong contamination - gently wipe moistened in the alcohol with a cotton wand, and when oxidation is quietly to spend an ordinary eraser by contacts. If the phone was injured due to moisture, then you can dry it with a hairdryer.

If everything is in order with the connector and cable, it can be assumed that the power connector loop is broken. Despite the fact that it is rarely spoiled, but still such damage occurs sometimes due to frequent drops of the device.

It is worth remembering that if you are not an experienced master, you should not spin the device and expose it to other mechanical stress, otherwise warranty can be lost. If any item from the iPhone does not work, then it is desirable to replace it on the original and in official service Apple. Due to the spare parts of poor quality, the computer may not see an iPhone.

Sometimes the computer issues an error in which the inconsistency is referred to certain requirements. In such cases, it is not necessary to change it, the problem can be solved if you pull out or turn on the air in the iPhone settings.

If, when connecting the iPhone, SyncServer or MobileDeviceHelper errors appear to the computer, and on the monitor you see a message that the application will be closed, most likely your devices have different time zones or time. To troubleshoot the problem, you should check the appropriate settings.

To connect the iPhone to a computer through USB port You will need a gadget itself, a USB cord that comes with a device, and, of course, a computer. USB cords are supplied in several modifications (depending on your iPhone model):

The first option is a 30-pin connector:

It is suitable for such models as iPhone 2G, iPhone 3G, iPhone 4G and iPhone 4S (also supported iPad, iPad2, iPad3 and iPod Touch.) .

The second option is Lightning 8-pin connector:

It is suitable for more modern models such as iPhone 5, iPhone 5C, iPhone 5S, iPhone 6 and iPhone 6S (also supported ipad mini., iPod Touch 5G).

There is also a cable USB Type-C. Unlike Lightning it can insert any side, and he has a huge bandwidth - up to 10 GB / s.

Connect iPhone to computer via USB

To connect an iPhone to a computer via USB you need to download iTunes program. The fact is that there is a program in the delivery of the program required drivers To connect Apple devices, and, moreover, many necessary functions for them.

So, go to http://www.apple.com/ru/itunes/download/ and click on the "Download" button

After you downloaded the program, you need to install it on your computer. To do this, run the downloaded file - you will open the window in which you will need to click the "Next" button

The next window shows you where the program will be installed: click on the button "Set"

A few minutes later the installation will be successfully completed.

do not forget to take a tick from the Open iTunes tab while you do not need to start the program.

Now it's time to connect an iPhone to a computer via USB. To do this, one end of the USB cord is connected to the USB computer input, and the other, respectively, to your iPhone.

When you connect your iPhone, it curbs to notify about charging.

Installing the device driver starts, after which the device autorun window will pop up on the monitor

Then the connected device will appear in the "My Computer" tab in the form of an additional icon.

Clicking on it, you will see what will open inner memory Your device.

You can only view photos and videos, but you can only listen to music if you are connected via iTunes.

How to throw a photo from iPhone to a computer via USB?

We now turn directly to the iTunes program. Click on the iTunes icon and in the window that opens, click "Accept"

In the next window, click on the phone icon (in the upper left corner) - you will open the data of your device.

Through iTunes, you can throw a photo from iPhone to a computer via USB, to synchronize with a computer, download music, movies to your device, movies, personal information, as well as install games and applications from the Apple Store store.

What advantages give us a wired connection?

  • - The first and most important thing is the rate of data exchange.
  • - Ability to install and delete applications
  • - the possibility of charging the gadget
  • - Ability to restore the device
  • - software update

From the minuses I can only note that a USB port is required to connect (and on some brands of computers there are only two of them) and the fact that your iPhone should be near the computer.

The computer does not see an iPhone via USB but charging: what to do?

But what if you have connected your iPhone via USB, charging goes, but the computer was still unable to determine your iPhone? Let's consider some methods for solving this problem.

  • - First you need to restart both devices in order to make sure that none of them depended.
  • - Next step - you need to check everything USB ports: They may not work because of broken contacts. To check, take any flash drive and check each USB port alternately.
  • - Disconnect the third party software (Antiviruses, etc.), do not forget to enable them after checking.
  • - Also unlock your phone, maybe there will be an inscription "Trust this computer?"

Without an affirmative response, no synchronization will not happen, only charging.

  • - Try to change the USB cord - perhaps he failed. Sometimes even without visible damage, the cable happens.
  • - Try to reset the phone settings (do not forget about backup)
  • - You can also clean the cord USB connector - it is possible that it is contaminated.
  • - Check if the time is installed correctly both on your computer and on your phone (even a small discrepancy will lead to the fact that the computer does not recognize the iPhone via USB)

If not one method did not help you, then, most likely, you have a charging connector, and you should change it in the service center.

Despite the fact that modern iOS devices may well do without a computer, there are scenarios in which it is still necessary to contact him. It is quite logical that certain roughness may occur at the junction of technology, and it is with such questions we will try to understand this material.

One of the common problems when working with iTunes is the inability to detect the connected device. There may be several reasons here, but often a failure occurs in a trusted connection mechanism when the keys are saved on both gadgets for subsequent authorization. By default, the request to "trust this computer" should be displayed at the next connection, but the author has encountered the right to the opposite situation when the request has not been repeated after a negative response. Solve the problem, as it should be, you can in a few simple steps.

Let's start, as it should be, with the "native" for iOS and iTunes of the environment - operating system OS X. Of course, due to software and hardware integration, the problem arise here less often, but no one is insured against accidents. So, if the iPhone persistently does not want to trust your MAC, you can try to clear the contents of the Special Lockdown system directory. To do this, turn off the iOS device from the computer, perform a key combination [ cmd.]+[shift.]+ [G.] (or select the "Go to Folder" item in the "Transition" menu of the OS X menu) and go to the address / VAR / DB / Lockdown /. In the window that opens, one or more appears (depending on the number of synchronized devices) certificate files that you want to delete.

After that, we connect the gadget and respond to the question of confidence in the computer affirmatively. Now the device must be determined by the system.

For Windows, with "persistence" of which your humble servant collided, the essence of the procedure remains the same. The only difference here, except for the location of the "culprit" - the need to display hidden files and folders. To do this, open the control panel from the Start menu and go to the "Folder Properties" section, where you select the specified parameter on the View tab. As for the addresses, it will be varied for different versions of Windows.

Windows XP.: C: \\ Documents and Settings \\ all Users \\ Application Data \\ Apple \\ Lockdown

Windows 7, Windows 8, Windows 10: C: \\ PROGRAMDATA \\ Apple \\ Lockdown

If the above-described manipulations did not solve the problem, there is more for OS from Microsoft complicated wayDriver-related mobile device and user described youtube with Nick Stok Shok.

  • Open the "Device Manager", located in the control panel in Windows 7 and in subparagraph "System" in Windows XP
  • Press the right mouse button on the row with the required apple device, choose the "Update Driver" item from context menufurther "perform the search for drivers on this computer" and "Select the driver from the list already installed drivers»
  • Click on the "Install from the disk" button (if it is not available, you can choose a category " Mobile phone"Or" storage device "and click on the" Next "button, after which the button appears to appear)

  • In the "Install from Disk" dialog box, click on the "Overview" button
  • Go to the address C: \\ Program Files \\ COMMON FILES \\ Apple \\ Mobile Device Support \\ Drivers.
  • Select file usbaapl (in 64-bit editions windows it is called usbaapl64) And click "Open". If the folders do not exist, or there is no the desired file.We are looking for it in the catalog C: \\ Program Files (x86) \\ COMMON Files \\ Apple \\ Mobile Device Support \\ Drivers

  • Click on the "OK" button in the "Install from Disk" dialog box.

    We hope these tips will help your gadgets to find a common language. As usual, do not forget to look where you can ask a question regarding the use of Apple's technique, send screenshots

  • For synchronization iPhone data With another computer or iOS device, the iTunes program is needed. Sometimes errors may appear in the process, and the device is not displayed in the list available. Next, we will tell you in detail why the iPhone does not connect to the computer via USB and what to do to correct the problem.

    Possible problems

    If after connecting the iPhone to the computer (Windows, MacOS), the smartphone is not displayed in iTunes or the device list, then there may be several reasons for this. Consider the main problems and ways to eliminate them:

    • On the computer installed old version iTunes. Try to download updates through settings or fully reinstall the program (distribution is available on the official website).
    • The operating system version installed on the computer does not meet the requirements of the program. If you are using OS X, then check the availability of updates, if necessary, download them. Remember that iTunes is available only for Windows and MacOS.
    • No drivers. If charging goes, the smartphone is determined by the device, but cannot synchronize with the program. Make sure that all the necessary drivers are installed on PC or Mac (Apple Mobile Device and others). They are loaded automatically, when the iPhone is first connected to the computer. If necessary, download them from the official site of Apple.
    • Faulty connector, loop. If the computer stopped seeing a smartphone, then the reason may be in a closed or defective USB connector on a PC or iPhone. Try using another cable (original only).
    • The presence of viruses on a computer or smartphone. Spend full scanning Systems and eliminate possible threats. After that, try to reconnect the iPhone to the PC.

    Sometimes AFON is invisible to the computer due to the installed antivirus software or other security control programs blocking the connection. Try temporarily disable them and only to repeat the data synchronization attempt.

    Connect iPhone to computer via USB

    If you want to see from a computer stored on iPhone files, Create a backup or perform other actions, then connect it to a USB computer. Procedure:

    1. Take the original cable from the iPhone and connect the device and PC with it.
    2. Wait for automatic installation Drivers. If necessary, download them from the official website or using third-party software.
    3. Run iTunes. If you do not have a program, then download the distribution (available for Windows and MacOS).
    4. Wait until the iPhone icon appears in Aythuns and the device will appear in the list available. After that, a green tick will appear in the tray.
    5. Click the Overview tab to get a detailed information about the smartphone.

    After that, you can create backups, reset the device to factory settings, perform other actions. After connecting the iPhone via USB, it will be possible to synchronize the data by Wi-Fi.

    To normal data synchronization between the computer and the smartphone, download and install updates for iOS. You can check the availability available through the settings.

    Reinstalling drivers

    If you are confident in the integrity of the cable and the connector, and the computer does not detect the connected device, most likely the synchronization problem in the malfunction of the drivers. Disconnect everything from PC iOS devices And follow these steps to reinstall them:

    1. On the windows Computer. Open the Device Manager and find the "Portable Devices list". A list of available drivers will appear. Click on Apple Mobile Device Driver Right-click and select "Update". If it does not help, then remove the driver.
    2. On McBook. Connect the iPhone and unlock the device. On the computer, go to the EPL menu. Here find the section "System Information". In the left side of the window that opens, find the "USB" item. After that, the accessible software from third-party manufacturers will be displayed on the right. Remove it.

    Re-drivers for iPhone to the computer will be installed automatically using iTunes programs. If it does not help, then this can be done through a third-party software. For example, Copytrans Drivers Installer.

    The computer does not see an iPhone via USB, but charging

    If when you connect the iPhone to a computer, your smartphone is charging, but is not displayed in the ITYUNS or the list of available devices, then try the following steps:

    1. Disconnect the device and reinstall the drivers. To do this, completely delete all Apple programs from the computer (including ITYUNS). You can do this through the "Install and Delete Programs" utility. After that, download them from the official site.
    2. Delete the Apple Mobile Device temporary files from the Roaming and AppData folders.
    3. Try connecting the iPhone through another YUSB connector, use another cable (original only).

    Sometimes the problem may be in a closing or failed connector. Try to carefully clean it with a tassel or blow with air.

    IPhone does not charge from a USB computer

    If the computer does not recognize the device and the iPhone is not charging, then the problem is most likely in a malfunction of the USB cable. Try using another cord or connect your smartphone with it to another Windows PC or MacBook. Other recommendations:

    1. Make sure the computer is in working condition, not in sleep mode or hibernation.
    2. Try to connect the device to another computer, laptop or use USB connector 3.0.
    3. If an error message appears with the text "The device is not supported", the problem may be in a faulty smartphone loop. Then it will not work out to be eliminated by its software.

    If the device is not recognized by the computer, even when using other USB cables, then try to contact service center. Most likely, the iPhone needs to replace the loop or other faulty components.

    iPhone is not similar to standard drives. It can be connected to a computer via USB port and use as a regular USB flash drive: to transfer photos, music and video, view the footage. But this is not the entire potential of the device. If you synchronize it with a PC and use special program, it will be possible to download applications, books, music albums favorite groups, cut ringtones, save backup data, reset the settings, listen to the radio, view a TV show, make purchases in Apple utilities store, edit your data in account. And this is only a small part of the gadget opportunities. Observe how an iPhone is connected to a computer to a computer to use all these features.

    To fully work with the iPhone, you need to download a specific software on PC. It is on the official website of Apple. Need to pair iPhone and with using USB., and Wi-Fi. If you plan to use "apple" gadgets, these utilities must be installed.

    • icloud. Network storage. Provides general access Files, contacts, mail, calendar, notes, list of friends. If you install the application on all your gadgets, they will be able to exchange data directly. You can go to the repository and through the browser - to do this, open the icloud.com page.
    • iTunes. File Manager and Main Service for iPhone sync and PC. Without it, it is impossible to figure out how to connect an iPhone to a computer. This program is used to manage the gadget, download programs and files on it. With it, you can buy content in the AppStore, activate gift cards and send them to friends. Also in Aytyuns there is a built-in media player. There are others file managers (for example, ifunbox or itools). But they are unofficial.

    Connection via USB.

    For pairing with PC you need a USB cable. It must be included in the download of the iPhone - lie in the box. Other wires are better not to use. If the original cable is lost or damaged, you can purchase the same. The main thing is to choose components that are suitable for your gadget. Wire with a 10 pin connector ("thick charging") is designed for the devices of old models. Lightning connectors ("thin") - for new generation devices.

    For such a compound, you can only use the ports of YUSB 2.0 and higher. With a slot version 1.0, the system will give an alert that everything can work faster. And she will not "see" the gadget.

    Here's how to connect iPhone to a computer via USB:

    1. Install on the PC new version iTunes.
    2. It is also desirable to download icloud.
    3. Turn on the iPhone.
    4. Connect one end of the cable to it.
    5. Other Insert the PC into the USB port.
    6. It must determine the presence of a new device. If you synchronize the iPhone for the first time, the Apple Mobile Device driver will be automatically installed. They can also be downloaded from the official website of the manufacturer.
    7. Unlock the phone. Did he give a notification "to trust this computer?". Click "Trust." A message can "allow this device to access photos and videos?" Tap "Allow".
    8. Must be launched Aytyuns. If this did not happen, open it manually. Through this program you can interact with the gadget.
    9. Wait until synchronization end.
    10. Also, the iPhone icon will appear in the "My Computer" menu as portable device or external disk.
    11. To go to the device overview in iTunes, click on the button with the phone icon. She is left on the left.

    Wi-Fi

    In addition to connecting to USB, you can create a connection via Wi-Fi. To do this, all synchronized devices must be on the same network. That is, go online through the same router.

    You will not be "tied" to PC with wire. But not all functions are available in this mode. For example, it will not be possible to restore the gadget from backup or update software. And such a pairing quickly puts the battery.

    Here's how to connect the iPhone to a computer using a wireless connection:

    1. Go to iPhone settings.
    2. Open the "Wi-Fi" section.
    3. Slide the switch to ON mode. He must become greens.
    4. Select your network and enter the password if it is protected.

    Now set the synchronization parameters. To do this, attach an iPhone to a USB connector. After once configuration, you can use wireless communication. And through it to work with Aytyuns.

    1. Connect iPhone Cable to PC.
    2. Open iTunes.
    3. Click on the phone icon. She is left on the left.
    4. In the "Overview" section, scroll down the page down.
    5. Mark the checkbox "Synchronize via Wi-Fi".
    6. Click "Apply."

    Now you can try to connect "by air" through the wireless networks. To start, disconnect the USB wire. Later:

    1. Open the iPhone settings.
    2. Go to the "Basic" section.
    3. Skolly Page Down.
    4. Menu "Synchronization with iTunes".
    5. Tap to "synchronize".

    Now settings and device files will be available in Aytyuns.

    Bluetooth

    Conjugation is possible and via Bluetooth. If it is on the devices you want to connect.

    1. Turn it on it on your computer or laptop. Activate the visibility of the PC to find it other gadgets with the included bluetooth.
    2. Go to the iPhone settings.
    3. Slide the slider into ON mode.
    4. In the list of devices, find your PC and tap it.
    5. A message will appear with the code. The same numbers should be displayed on the computer. It is necessary to accidentally not synchronize with an unfamiliar gadget. In some cases, the numbers must be administered manually.

    iPhone as a modem

    Through the iPhone, you can distribute the Internet to other devices and use it as a modem. To do this, you need to create an access point. PC connected to it will use a mobile operator network.

    1. Go to the parameters of the gadget.
    2. Section "Modem" ("Personal Hotspot").
    3. Move Chekbox to ON mode.
    4. If you use USB synchronization, PC will additionally install additional driver. And iPhone will appear in the list of network connections.
    5. Or activate the Bluetooth conjugation.
    6. Also in the Apple Device settings there is a wi-fi password. You can add many devices to one network. Just enter it on each PC.

    Since connecting the iPhone to a computer via USB is much easier, it is usually preferred that is this connection. You can simultaneously work in iTunes and charge the battery. Yes, and the functionality is more. But wireless network more convenient and more practical. With it, you are not limited to the cable length. And with Wi-Fi iPhone, you can use as a router to access the Internet from several devices.