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15.12.2016

How to restore a 1C license with software protection after changing computer settings, updating / reinstalling Windows, updating the 1C platform or failures.

The system of software licensing of software products of the 1C: Enterprise 8 system provides protection against unauthorized use of 1C programs using electronic licenses without using physical USB-keys of the HASP type.

In this article, we only consider the most common recovery option. client licenses programs 1C version PROF on a computer with Windows OS, with file base data without using virtualization technologies.

Reinstallation process basic versions 1C has its own significant differences and is covered in a separate article

The process of restoring a 1C license for Linux, MacOS, a 1C server license, and other options, see the documentation for software products or on the ITS website,


Upon activation software license using the pincode, the parameters are "bound" system unit the computer on which the activation takes place. A license is a file with the lic extension, which encrypts information about the motherboard, processors, amount of RAM, HDD / SSD, network adapters, network name, version and date Windows installations and many others. For more details, see the article What computer parameters is the "1C: Enterprise 8" software license tied to?

At each startup, the 1C protection system checks the current computer data with the parameters that were written to the license file.

Thus, if at least one of the key parameters of the computer is changed, the license "flies" and as a result we see the message "License not found".

To restore functionality, the user needs to obtain a new software license using a backup pincode.

In this window, you can choose one of two options: "Get a license" and "Download a response file". We select "Get a license".

The "Set registration" window will appear, in which you must specify the registration number of the 1C set and the pincode with which the current license was activated.


We recommend marking PIN codes that have been previously used or canceled. If your organization uses multiple computers, we also recommend that you note the name of the computer on which each pincode was activated.

If you do not know with which PIN code the current license was activated, then write a request to the licensing center by e-mail [email protected] indicating the registration number and contact details of the organization. In response, you should receive a letter indicating the pincodes and computers on which they were activated.

The next window will ask you to choose one of two options: "First Run" or "Recovery".

If you are sure that the computer settings have not changed, then indicate "I am sure that the key computer settings have not changed", the protection system will try to obtain a software license with the same computer settings.

If the previous option does not help, or if the computer settings have changed, then you need to remove this flag. A second field will appear for entering a new pincode.

We remind you that there are no restrictions on the number of activations for PROF versions.

If you have run out of PIN codes for activation or you do not know which pin code from your kit remained unused, then write a request to the licensing center [email protected] indicating the registration number and contact details of the organization. In response, you should receive a letter with a new pin code (if all have already been used) or you will be prompted which pin codes from your set have remained unused.
How to write a request for an additional backup pin code to activate a 1C: Enterprise software license if all the PIN codes from the delivery set have been used up


Next, a window for checking the organization's data will open.

If the computer has not changed, then all fields can be filled in automatically and you do not need to specify anything by hand.

If the questionnaire remains empty, then you will need to enter the organization's data manually. Please note that you must specify the data in exactly the same way as indicated during the initial activation, with precision to the comma.

If you saved the data during the initial activation, you can search for them on your computer in the licdata.txt file.

If the program reports that the organization's data was entered incorrectly and cannot be found, then write a request to the licensing center [email protected] indicating the registration number and contact details of the organization. In response, you should receive a letter indicating the organization data that you specified during the initial activation of the software product.


If all the initial data were entered correctly, the computer is connected to the Internet and you did not turn off automatic obtaining of a license in the previous step in the "Set registration" window, then the system automatically generates a request to the 1C licensing center and proceeds to the final step - obtaining a license.
When you have finished obtaining a license, click the button Ready... The resulting license is written to your computer as a new file with the lic extension.

Our recommendations
In new versions of the 1C: Enterprise 8.3 platform (starting from versions 8.3.12.1790, 8.3.13.1644 and 8.3.14.1565), an additional method of binding software licenses to dongle HASP protection. This option bindings allow you to save previously obtained software licenses when changing computer settings.

Congratulations, you have restored the 1C software license and you can work in the program again!

Obtaining a license manually

If the automatic receipt of a license was disabled, then a window will open with a choice of a method for obtaining a license:

  • Automatically
  • On electronic media (via file)
  • By phone

If your computer is connected to the Internet, we recommend that you select the "Automatic" option.

The option "On electronic media (via a file)" makes sense if the this computer there is no Internet, but it is on the other, in this case the 1C program will generate a request file (in txt format), which you can save to any media and send it via e-mail to the 1C licensing center from another computer, get the answer file, transfer the answer file (in lic format) in the reverse order and select it by clicking the "Download" button.
The "By phone" option is needed if the organization does not have the Internet. Please note that by phone, the operator of the 1C licensing center will need to provide 48 digits of the request code, in response the operator will dictate a set of 120 digits to you.

Please note that license restoration can be done only in the way in which the license was obtained during the initial activation, i.e. if the license was activated for the first time over the phone, then automatic recovery via the Internet will not work and it will also need to be done over the phone.

Special cases

If you are sure that you are entering the correct organization data, but the program still reports that the organization data was entered incorrectly, then perhaps the reason is that the field Country was textual and upon initial activation instead of Russian Federation could indicate Russia or RF... In this case, in the field Country from available list choose <Другая страна...> , and in the text field below that opens for editing, manually specify Russia.

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Tags: how to transfer a 1c program to another computer, how to transfer a 1c base to another computer, how to transfer a 1c license to another computer

With the advent of the new tenth version of the operating system, many are interested in how to install 1C on Windows 10. Although many users have already appreciated the functionality and convenience new system, users software 1C: The company also noticed the fact that programs from 1C create a lot of errors when working on the tenth Windows. Despite all the positive qualities, Windows 10 is an openly raw and unfinished system. Specialized software, such as 1C: Accounting, malfunctions on this system.

Windows 10 can be installed in two ways:

  • Upgrade from Windows 7 or 8;
  • Install the version of the system from scratch.

Regardless of the implementation method, certain problems arise while working with 1C 7.7 and other versions. Therefore, if you decide that the cause of the problems incorrect installation Is the wrong conclusion.

Crashes when working with 1C on Windows 10

One of the most common errors that arise when working with programs from 1C version 8.3 and others on the tenth Windows is crashes up to the fact that the program writes "The program has stopped working." It is noted that after installing 1C: Enterprise on a completely empty Windows programs they practically do not function, and when installed on the 7k version updated to version 10, it starts, but many small errors are introduced that interfere with normal operation.

Some versions work better on Windows 10, some worse. Therefore, if you have the opportunity, it is better to test your software version for compatibility with the tenth Windows and only after that carry out the update.

The most common errors that can occur when working with 1C on Windows 10:

  • Indexing errors;
  • Encoding problems;
  • Lack of logical consistency check;
  • DLL crashes;
  • OpenConf errors, etc.

If you are unable to solve all the problems that have arisen on your own, then you should contact a specialized company for help. Experienced programmers, engineers and customizers will promptly fix all violations and failures in the system.

Installation procedure for version 8.3

If you still decide to install 1C on the tenth Windows version, then the installation process itself will be slightly different from a similar installation on 8 x64. First of all, you need a package for installing 1C software. It can be purchased as a software disc or downloaded from a dedicated website.

The resulting archive should be unpacked - usually it is unpacked on its own, but you can use any archiving program. After that, in the folder where you placed the unpacked files, find the installation file and run it. After running the installer, you need to click the "Next" button and start the installation process.

On new page the installer will prompt you to select a couple of suitable system elements that you want to install. You can select all or only some of the following:

  • 1C: Enterprise;
  • File version, or thick client;
  • Thin client;
  • Server;
  • Expansion modules for the server;
  • Translations of the program into different languages;
  • Server administration;
  • Server for storing all important configuration items;
  • Converter.

After selecting all the files to be embedded, click the Next button again. On the next page, you will need to select the language in which the product will be launched. Click on the "Next" button again.

Transferring 1C from Windows 7 to 10

If you have selected Server in the installation components, you will have an additional screen for selecting server settings. After all the settings are selected, you will need to click "Install".

After the installation is complete, the program will give you the option to install the protective driver. If you are going to receive keys for a program by means of an emulator, you do not need to install this driver. This completes the installation process, you can terminate the process and restart your computer.

The most rational way to get stable operation of 1C software on Windows 10 is to port it from Windows 7. This is not such a complicated process as it seems. The first thing to do is to copy all databases to removable media, disk or flash card. Subsequently, they will need to be transferred to the computer after reinstallation. The location of the databases can be found when starting the program.

After that, start transferring the platform itself. Go to HDD where you have the program installed. Usually this is drive C. There, find the Program Files folder and copy it to the removable media.

Now you can upgrade the system to Windows 10. When the process is complete and you get a computer with a new OS, you can start transferring 1C back to your computer.

How to implement 1C 7.7 when transferring?

First, copy the databases to the PC. Be sure to remember the exact path where you copied them. After that, go to the C drive in the Program Files folder and copy the 1Cv77 folder you saved earlier. In this folder, find a sub-folder called BIN. Find the 1cv7l.exe file in it, create a shortcut to it on your desktop and run it.

When you open the program, it will be empty. To find the databases, click "Add" and navigate to the location where you placed the databases. You will find the code desired folder, click on OK. After that, you need to run 1C 7.7 in the configurator mode. In the "Administration" find the item "Code page of IB tables" and select "+ current system installation" there. Confirm the action and wait a little. The program will start at normal mode and will work as efficiently as possible.

Working with a system as fresh as Windows 10 is fraught with problems. Installing 1C on it and using it is much more difficult than on Windows 2000. If you are not ready to face such problems, then do not rush to upgrade to Windows 10 and wait until all problems are eliminated.

Many users experience some malfunctions and malfunctions in their computer device after updating Windows 10. The main ones are the following:

  1. Windows 10 won't boot for a long time.
  2. The system does not want to start and work.
  3. Black screen.
  4. The emergence blue screen with mistakes.

To eliminate them, it is necessary to understand the sources of malfunctions and possible ways getting rid of these sources.

If after last update Windows 10 does not start the system, remember how it behaved before shutting down or rebooting. Perhaps a program was loaded, or an error appeared after connecting a new device and virus software. In the course of troubleshooting such problems, the system may improve or degrade its performance. Therefore, it is necessary to be prepared for its restoration and return to its original, working condition.

The system does not start or takes a very long time to boot

The system takes a long time to load or does not load at all - this problem occurs at startup a large number additional programs or connecting malicious software to the process. Therefore, immediately you need to check your computer for viruses and prepare electronic carrier with installation Windows files 10.

To solve the problem, the following steps are taken:

  1. Using the media, load the device into safe mode... In the menu, select the source from which the necessary for the computer will be loaded system modules and drivers.
  2. Open Task Manager. This can be done with Ctrl keys+ Shift + Esc. Find the Startup tab.
  3. Startup contains the entire list of applications that can be loaded when the system starts up. It is necessary among them to select the minimum that is needed for the normal operation of the computer, turn off the rest.

These simple steps will help you speed up system boot times and improve system startup.

Working with Safe Mode will come in handy when removing viruses, unnecessary programs, correcting driver errors, activating an administrator account.


In addition, you can perform disk optimization and defragmentation:

  1. Click on Start.
  2. Select the Computer tab, drive C.
  3. In the window that opens, find the Properties item, click the Optimize button.

Taking advantage of CCleaner, you can delete all junk files from the disk and erroneous keys from the registry.

If after updating Windows 10 does not work, do a system restore to an earlier working state. This method is suitable only if the computer creates system rollback points, restore points. To do this, you need to carry out the following procedure:

  1. Reboot your system. Once it turns on, press F8.
  2. The recovery menu appears.
  3. Go to the Diagnostics section, then Extra options.
  4. Find the Recovery tab.
  5. Following the instructions, select from the available list a Restore point to a rollback state.
  6. Reboot your computer. Current version operating system is removed.

The appearance of a blue screen

CRITICAL_PROCESS_DIED. The error code is accompanied by a warning "The computer did not start correctly" or " Windows system loaded incorrectly. "

In such cases, a simple reboot helps.

INACCESSIBLE_BOOT_DEVICE. The error may appear after upgrading to Windows 10 or BIOS motherboard, when you restart your computer after a system rollback, partitioning the hard drive, when files are damaged.

The easiest way to fix this error:

  1. In the window Automatic recovery select Advanced Options.
  2. Among the list of parameters, you need to find Boot Options - Restart.
  3. After the system has restarted, press the F6 button to reboot to safe mode using the command line.
  4. Enter the command phrases one by one:
    • sfc / scannow;
    • dism / Online / Cleanup-Image / RestoreHealth;
    • shutdown-r.

System files will be scanned and restored if damaged.

Black screen appears

There are malfunctions in which it does not turn on computer device and the screen after the update is black. This problem occurs when the video card drivers are incorrectly installed, wake up from sleep mode, remove a virus, download updates.

The screen can be of 2 types:

  1. With a mouse cursor.
  2. No cursor, solid, black display.

In the first case, the screen can be not only with a mouse cursor, but also with a rotating wheel. What does this mean and how to proceed in such cases?

Software glitch

This happens when the system was only booted the first time before Windows 10, when they turned off and immediately turned on or rebooted the computer. Software glitch occurs as a result of an update.

To restore the system, you need to update it again.

System conflict with primary drivers

Previously installed drivers can create a conflict with the system, so to fix this problem, do the following:

  1. Find Start - Control Panel. In the Power Options section, click System Settings.
  2. In the Shutdown options item, uncheck the Enable line quick start(recommended).
  3. Save the settings.
  4. Click on Start. Find the Computer tab.
  5. Right-click Properties and do the following Hardware - Device Manager - Display Adapters.
  6. Find your graphics card and Update Drivers. Drivers are installed either automatically from the Internet or from special software.

In the second case, when the screen is only black without a cursor, they use the system startup in safe mode:

  1. Hold down the Shift key on your keyboard, constantly click on the F8 button to open Safe Mode. This system startup is simple, but doesn't always work.
  2. In the window that opens, find the following sections: Diagnostics - Additional parameters - Command line.
  3. Type bcdedit / set (globalsettings) advancedoptions true.
  4. Click the Enter button.
  5. In the newly opened window, click Continue. The download continues.
  6. In the new window, select Turn on Safe Mode.
  7. Hit Enter.


Correcting virus activity

If the computer does not boot, the screen is solid, black, then most likely the system has been damaged by malicious virus software. Try the easiest way.

Boot Windows 10 in Safe Mode, scan with an antivirus application and delete infected files.

If viruses have damaged the explorer.exe file, which is responsible for the operation of the graphical interface, you can perform the following operation:

  1. Press the Ctrl + Alt + Del keys at the same time or open the Start menu.
  2. Go to Task Manager, then Run New Task.
  3. In the line write explorer.exe, start the task.
  4. Through the Run line, pressing the Win + R buttons, enter the regedit command.
  5. Expand the HKLM branch.
  6. Go to the Software section.
  7. Then click separately the tabs Microsoft - Windows NT - Current Version.
  8. Open the Winlogon folder, then Shell and double-click.
  9. Change the value to explorer.exe.
  10. Save the settings.

Getting rid of system malfunctions after upgrading to Windows 10 is not difficult and does not require technical knowledge and skills from the user. After completing one of the operational procedures, the system will boot without delays or failures. The computer will work properly.

For more than six months, Microsoft has been offering all Windows 7 and Windows 8 users to upgrade to Windows 10 for free. According to the developer, this is the best operating system. But is it worth rushing with the update? Now we will consider this issue in detail.

Work of the 1C Enterprise 8 program on Windows 10

There are no surprises in this matter. All software products from the 1C Enterprise 8 line (, 1C Enterprise server, etc.) work perfectly on the new operating system, however, as well as on all previous Windows... On the other hand, we cannot say that 1C on Windows 10 is faster. It works the same way. And then the question arises: "Is it worth changing the awl for soap?"

When is it worth upgrading to windows 10?

Despite all of the above, the transition to Windows 10 can be beneficial. I highly recommend upgrading to Windows 10 in the following cases:

1. Program 1C Enterprise 8 is buggy or crashes.

In this case, the instability of work may be associated with the drivers or settings of the Windows itself. Moving to Windows 10 May Solve this problem in a positive way.

2. You are using a pirated version of Windows.

If you are a user of unlicensed (illegal) Windows, then right now you can upgrade to new windows and it is COMPLETELY FREE to become the owner of the legal version of Windows 10. This the only way get Windows 10 for free! Free Windows 10 are provided to all PC owners on Windows based 7 or 8.1, including those using pirated versions. This was officially announced by Microsoft's vice president of operating systems, Terry Myerson.

3. You are an avid gamer World games of Tanks.

It is not known whose more merit this is - Microsoft or the game developers World of tanks, but the fact remains: on the overwhelming number of computers running Windows 10, the World of Tanks game works better. The picture is smoother, more FPS, the game loads faster, but what else does a gamer need?

Thus, we have sorted out all the main options when it is worth updating to windows 10. In all other cases, I recommend not rushing to switch to a new one. operating system... If you decide to install Windows 10, then I hasten to reassure you - the system has the ability to roll back to previous version Windows that you had installed. You are given 30 days to think it over. Enough to make you love or hate Windows 10.

How to upgrade to windows 10?

There are two ways to upgrade to Windows 10. To update, you just need to have installed Windows 7, Windows 8 or Windows 8.1 (pirated version is possible).

1 way to upgrade to windows 10
Just turn on the installation of updates for your Windows and after a while you will see an offer to switch to a new operating system.

2 way to upgrade to windows 10
Just go to this page and click the "Update Now" button. The update installation will start immediately.

We are very often asked the question of whether 1c 7.7 will work on a new computer and how to transfer it there. Everything is not as difficult as it seems. First, copy the base 1c 7.7 to removable media, which you need to transfer to new computer... The paths to the databases can be found when you run the shortcut 1c 7.7.


We start a new computer and copy the databases to the place that you have defined for them and remember the path.
Go to the system windows partition(drive C) then Program Files (x86) and copy the 1Cv77 folder here
Next, go to this folder and find the BIN folder
in it we are looking for the executable file 1cv7l.exe.
Create a shortcut for him on the desktop and run.


Now we have nothing here, so we will show the platform where the bases are. Remember I said remember the path to the 1C7.7 bases? Now we need to get to it. Click add, name the base and go to the storage location of the 1c base by clicking on three dots. You just need to go to the folder with the base and click OK.

When starting the database for the first time, such an error may occur,
but we are not discouraged, and we start the base 1c 7.7 in the configurator mode.

Next, go to "Administration" next "Code page of IB tables" select "+ current system setting" click OK.
Even if at opening you will already have "+ current system setting" still press ok. A dialog box will appear. We press yes. We wait. We are ready to launch the entire database in the "Enterprise" mode. The whole base is working. But the following situation may arise

We need to find the V7Plus.dll file. You can try through a search. Most likely it is stored in your database. So, it must be transferred to the BIN folder from which we created the platform shortcut. Now we need to register this library. To do this, you need to create a shortcut to this library on the desktop. Right-click on it and go to properties. In the object field, write "regsvr32", click Apply and OK. Attention, do not erase the quotes! The label has acquired the following form. Now run as administrator (right-click "Run as administrator") and the entire library is registered. We have eliminated this problem.

If during the transfer you have any other kind of errors, write in the comments. We'll figure out