The computer does not see the connected iPhone. Why the computer does not see the iPhone

No matter how good and autonomous the iPhone would be, without using a computer it is not possible to work and make full use of all its vast functionality. In principle, it is understandable why. Since download many updates or yearly new ones iOS versions(which are often very voluminous) - long and troublesome.

The use of "cloud" resources, which is strongly promoted by the manufacturer, is not always convenient. All processes in them are much slower. There is not always a connection and access to the network. And as practice shows - they are not entirely reliable - account hacking, with data theft, has become more frequent.

So the computer is still the main place where the iPhone gets the most "heavy" information. And through the manual of the branded iTunes, a good half of all user operations are performed.

In general, the procedure is usually extremely simple - connect your iPhone to a computer, authorize it from your smartphone and make it trusted, and that's it - you can work. But sometimes, for some reason, various kinds of problems arise, and persistently the computer does not see iPhone.

Causes of failures and how to deal with them

The first possible reason- cable problems. Be sure to use the branded Lightning. Check if both ports are dirty - in the PC and smartphone, then use a different, but again, original wire. This is important, since some cables from other manufacturers can only recharge the device, and they simply do not support the data transfer function.

If changing the cable and cleaning the ports did not help, make sure you have updated iTunes to the most recent version. It doesn't hurt to update the accompanying software and the computer itself, as update conflicts can provoke errors.

Reboot both devices. Connect again with the cable (you can insert it into another usb port on a PC to exclude, at the same time, the likelihood of failure of one of them).

Also, it will be useful (to avoid problems authorized computer) repeat the procedure on the other device.

Sometimes, the presence on a PC of previously installed software for smartphones from other manufacturers can also prevent iTunes from working correctly. Uninstall them, reinstall aytyuns, check if the problem is resolved.

Another of the software reasons why the iPhone remains "invisible" is blocking by computer security systems and antiviruses automatic connection aytyuns to Apple servers as a suspicious process. Again, update all relevant applications. Disable them temporarily or delete them, and try to reconnect the iPhone to the PC.

Also, it will be useful (to avoid problems with an authorized computer) to repeat the procedure on another device. Maybe the problem is not in the iPhone at all.

Do you still have problems? Digging deeper!

If, after carrying out all these manipulations, the computer still does not see the iPhone, you will have to resort to methods for more advanced users.

When you see such windows, and for some reason errors are displayed, it means that there are problems with Apple service Mobile Device responsible for the correct operation of iOS devices. Then you have to restart it - often this is enough to solve the problem.

Before you should turn off iTunes and disconnect your smartphone. Then, based on your OS version, do:

- For Windows - In start-up, in context menu- "Run" drive services.msc. Find in the list Apple Mobile Device and stop this service by selecting the appropriate tab on the left. After stopping, start the process again - in the same window. Connect the device, run ituned - everything should work.

If restarting does not help, you need to completely remove all components and reinstall AMD and the current version of iTunes. More details on how to do this correctly can be found in the manufacturer's explanations.

- In case of problems with a Mac-based control panel, the algorithm of actions will be as follows:

Add to cart in Finder the following elements:

1. iTunes installation folder with all contents, as well as its shortcut from the launcher;

2.files: AppleMobileDevice.kext and AppleMobileDeviceSupport.pkg. The path to them: from Finder - to the System, then - to Libraries and, for the first - to Extension, for the second - to Receipts.

After restarting your computer, empty all the contents of the recycle bin and reboot the system again. After re-installation new iTunes versions the problem should be resolved.

In some cases, performing a reset in the PC menu of the Lockdown folder helps.

- On Windows - select Find -% ProgramData% - from the start menu. Once you open the Apple folder, find the Lockdown folder stored in it and delete. Be sure to reboot both the PC and the iPhone after that, otherwise later, when you start iTunes, it will always give an error.

- On Macintosh - use Finder to "go to folder", type in the following combination - / var / db / lockdown. Then from the "View" menu go to - Icons, while - in the Finder window, you will see files with names consisting of a set of letters and numbers.

Now select everything by going to the menu - Edit - in the Finder. Then in - File - click - Move to Trash. You should only delete the contents of the Lockdown folder, it itself should remain - only empty.

Device problem

If the above steps are unsuccessful, then most likely there is a hardware problem in the device itself. The connector cable or power microcircuit could fail, or the tracks are damaged due to various mechanical factors printed circuit board etc. breakage. Then only repairs will save. And only the wizard, having carried out the diagnostics, will tell you why this or that problem arises. We do not recommend disassembling the iPhone with your own hands - it can be more expensive. And the warranty service does not apply to devices opened in non-certified centers.

Multifunctional gadget from Apple - iPhone is now one of the most popular mobile phones in the world, maintaining its position through high performance and a unique stylish design that is familiar to everyone modern man... But sometimes problems arise - the computer may not see the iPhone.

Actually, it is for this reason that some owners have problems with the connection between the iPhone and the PC for transferring data between devices, which in itself is somewhat more complicated than when working with a card, when connected, micro sd is defined as a regular drive. Nevertheless, sometimes it is simply necessary to connect a phone to a computer, so you should not give up this opportunity, referring to bad experience.

Connecting technology from Apple actually differs from the usual one in just a few simple nuances that can be seen from a step-by-step consideration of the process:

Download and install free program for synchronization iTunes latest versions which can be found on the Apple website. The program will offer several options for settings, from which you can choose the most relevant or put everything on by default.
If everything is done correctly, the program will automatically install everything. required drivers for your device. By the way, it will also help you organize your music, photos and videos into convenient directories for quick access and search.
Launch the program and connect the included device to the USB port using the supplied cable. For normal operation, you will also need Account in the AppStore: it's easy to create it on the Apple website.
After some iPhone time will be detected in the system and will appear in the "devices" tab in the left column of iTunes. Now you can go to your device and start working with files. The program allows you to download programs, games, pictures, videos and music, as well as synchronize files and, if necessary, compress them to reduce the size.
After downloading, you can close the program and remove the cable through the safe removal of the device.

Apple's equipment is considered reliable enough, but in some cases it can fail. Therefore, any user should know what to do in cases when the device for some reason does not want to be displayed in the system.

Why can't my computer see my iPhone? Among the answers to this question, the following are the most obvious:

Causes	Solutions
Broken cable: wire or connector defects	Examine the cable carefully, check it for mechanical damage... Take a look at the connectors themselves, make sure they have not oxidized, otherwise you can wipe them with an eraser or alcohol, and then repeat the procedure. In the event of a malfunction, replace the cable, do not use fake wires: their use does not justify itself, since they quickly fail. Also check the USB port using any working portable device, for example, a simple USB flash drive.
Failure of the power loop	This part is quite reliable, but it may well fail if the phone was dropped. Without it, iPhone connection is impossible in principle, however, its replacement is not too expensive. We do not recommend doing the repairs yourself, because a layman, disassembling a smartphone, may unknowingly make the situation worse.
Moisture ingress	This type of exposure is quite dangerous for any digital technology due to the fact that moisture, getting into the circuit of the device, begins to cause microcircuits, which leads to a violation of stability in the operation of the device. Turn off your iPhone and take it to a service center.
Firmware glitches	They mostly happen when pirated and custom firmwares are installed on the iPhone. In such cases, it is recommended to roll back the software version to the latest stable, most simple solution will reflash the phone under the standard OS.
Broken power chip	A rather rare and expensive part. Replace immediately.

We connect our iPhone to the computer to copy photos, videos or documents, but we cannot access its folders and files. Why can't the computer see the connected device?

In our instructions, you will learn how you can quickly restore access to your Apple smartphone. See how simple and effective way you can fix the error that prevents the smartphone from connecting to the computer via a USB cable.

As it turns out, iPhone and Windows 10 are not the best combination in terms of seamless connectivity. It is not entirely clear why reason windows 10 can't see iphone - may not connect due to errors in smartphones Apple or Microsoft operating system file syncing issues. Or maybe there is a problem on both sides. But now we will not find out whose errors prevent the successful connection of devices.

Consider what to do if we need fast access to manually copy photos, videos and other documents, but the computer cannot see the iPhone or iPad due to connection problems. Fortunately, there are methods by which you can solve this problem.

By default, the iPhone should be automatically detected by Windows when connected via a USB cable. The system should offer us ways to access files - opening a folder, importing photos using the appropriate application, or launching iTunes software... But it is common that none of the above actions are called. What to do if the computer does not see mobile device?

Updating iPhone Driver on Windows 10 - Method One

Let's start from the very simple method restore the connection of the smartphone to the PC via a USB cable. To do this, open the Device Manager (through the Control Panel or right-click on the Start menu and select the appropriate item) and find the controllers responsible for the USB connection. Open the driver called "Apple Mobile Device USB Driver", And then delete it.

After uninstalling the driver, disconnect the iPhone from the computer, restart the PC, and then reconnect the smartphone. After some windows time 10 will detect the phone automatically and download a driver to support it. In most cases, this procedure quickly corrects the error and promotes correct connection Apple smartphone with Windows 10. However, if Windows still does not see the iphone in Explorer, go to the next method.

Reinstalling iTunes - Method Two

Now let's pay attention to the iTunes program. Most often, it causes problems with the connection of the iPhone with the computer and the operating Windows system... What to do when iTunes can't see iPhone.

First you need to completely remove aytyuns on your computer. After correct removal, be sure to restart the PC. Then download latest version programs and install it on your computer. After installation, we are again trying to connect our iPhone to the PC via a cable. If the connection is correct, then Windows 10 should see the connected phone.

If after that the PC does not see the mobile device, try another alternative method - uninstall or update the Apple Mobile Device USB Driver, as in the first method. But this procedure must be performed after complete removal iTunes from your computer. After restarting the PC, we do not install the program, but we are trying to restore the drivers. Often times, this is the solution that cures connectivity issues.

Typically, the vast majority of users use iTunes to pair their Apple device with their computer. In this article, we will try to answer the question of what to do if iTunes does not see the iPhone.

Today we're going to take a look at the main reasons why iTunes doesn't see your device. By following these guidelines, you will most likely be able to fix the problem.

Reason 1: damaged or non-original USB cable

The most common problem that occurs due to the use of a non-original, albeit an Apple-certified cable, or an original one, but with existing damage.

If you doubt the quality of your cable, replace it with the original cable without a hint of damage.

Reason 2: devices don't trust each other

In order for you to be able to control an Apple device from a computer, trust must be established between the computer and the gadget.

To do this, after connecting the gadget to the computer, be sure to unlock it by entering the password. A message appears on the device screen Trust this computer? with which you need to agree.

The same is the case with a computer. The iTunes screen displays a message asking you to confirm the establishment of trust between devices.

Reason 3: incorrect operation of a computer or gadget

In this case, we suggest that you restart your computer and apple device. After booting up both devices, try connecting them again using the USB cable and iTunes.

Reason 4: iTunes crashing

If you are completely sure that the cable is working, the problem may be with iTunes itself, which is not working correctly.

In this case, you will need to completely remove iTunes from your computer, as well as other Apple products installed on your computer.

After you finish uninstalling iTunes, restart your computer. After that, you can start installing new version iTunes, after downloading the fresh distribution of the program from the official website of the developer.

Reason 5: Apple device malfunction

Typically, this problem occurs on devices that have previously been jailbroken.

In this case, you can try to enter the device into DFU mode and then try to restore it to its original state.

To do this, completely disconnect the device and then connect it to your computer using a USB cable. Launch iTunes.

Now you need to put the device into DFU mode. To do this, hold down the power button on the device for 3 seconds, then, without releasing the button, also hold down the Home button, holding both keys for 10 seconds. Finally, release the Power button while continuing to hold Home until iTunes detects the device (on average, this happens after 30 seconds).

If the device is detected by iTunes, start the recovery procedure by clicking on the corresponding button.

Reason 6: conflict of other devices

iTunes may not see the connected Apple gadget due to other devices connected to the computer.

Try disconnecting all USB devices connected to your computer (excluding the mouse and keyboard) and then retry syncing your iPhone, iPod, or iPad with iTunes.

If none of the methods helped you to fix the problem with the visibility of the Apple device in iTunes, try connecting the gadget to another computer that also has iTunes installed. If this way unsuccessful, contact customer service Apple support.

Your OS recognizes the iPhone just like a digital camera and can copy images from it just like a memory card.

And it is done like this on Mac:

After establishing a connection using a cable and after 5 seconds, as a rule, you should automatic start standard application Image Capture. If this does not happen, you can open it manually (located in the program section);
All images will be presented in the opened window of this utility. At the same time, copying them is quite simple: you need to select the ones you need and transfer them to a specific folder.

It's a little different on Windows:

We connect the gadget to the computer. In just 5 seconds, you will see an autoload pop-up window on the screen. If this does not happen, then you need to go to "My Computer" and open the iPhone as Portable device(for the seventh Windows) or as a camera if you have WinXP;
Next, open the storage of the iPhone itself, and then go to the DCIM folder. Its contents are, as a rule, two or three folders, which contain photos and video files;
We find our photos and copy those that need to be uploaded to the computer;
Paste it into a folder previously created on a PC. After importing the files, you can unplug the cord from the computer.

Note. At the moment of the first connect iPhone to the computer, a message will appear on the iPhone screen with the question: "Trust this device?" Of course, if you want to transfer photos, then you need to select the "trust" item.

If you still can't import photos to your computer, or your computer doesn't recognize your iPhone, iPad, or iPod touch as a camera, follow these steps.

Transferring Images via iCloud

Check if you can use iCloud Music Library or My Photo Stream

If you've turned on iCloud Music Library on Mac computer and iPhone device, iPad or iPod touch, your photos may already be on your computer.

You can go to iCloud.com and open the Photos app to view your entire library and select photos to import. If you haven't turned on iCloud Music Library, try using the function to access photos on your computer. My photostream.

If you're not using iCloud Music Library or My Photo Stream, try these steps.

Check connections and update software.
Try importing photos using a different Apple USB cable.
If the import still fails, update the software.
Download the latest version of iTunes.
Try to import photos again.

How to transfer photos from iPhone to computer via wifi?

In addition to connecting with a wire, the transfer of photos can also be carried out by wireless connection... Before starting the transfer, you will need to sync over Wi-Fi.

From the computer first you need to connect your device with a cable and open iTunes. In the left part of the window, in the "Devices" block, select the iPhone or iPad for synchronization. In the "Overview" tab in the "Parameters" block, you will need to put a checkbox opposite "Synchronization. devices via Wi-Fi ". Now the gadget will automatically sync when it is on the same network with a computer with iTunes installed.

From the phone synchronization can be started via device parameters. To do this, in the "General" menu, you will need to select the "Synchronize with iTunes via Wi-Fi" item. The presence of synchronization is indicated by the icon in the phone's tray. The device now appears as connected. Consequently, all actions on it can be performed in the same way as when connecting using a conventional cable - twisted pair.

Try using a different computer

If the camera does not appear in Device Manager, check the health of your iOS device by connecting it to another computer. If on another computer iOS device recognized as a camera, contact Microsoft or other Windows support on your computer for assistance.

Apple iOS 7 doesn't trust my computer. Problems transferring photos from iPhone

There is a cruel way if all attempts to enter a password have been exhausted and there is no computer that your iphone would "trust".

Connect iPhone to computer using USB cable with which the standard kit is equipped.
Among all devices will appear Apple iPhone, Personal Computer recognizes it as a digital camera.
To access the Lockdown folder, launch the Finder program in Mac OS. In others operating systems invoking the window of trust in iPhone, iPad and iPod touch is also performed by clearing the Lockdown folder on the computer.
After "trusting" on the computer, itunes sees the iPhone.
You must wait for the computer to detect the digital camera. Then you need to go into the device, select the photos, copy them to the clipboard and move them to a folder on your computer. With the help of iTunes, you can transfer not only photos to your computer, but also music, ringtones, videos and much more. First you need to connect your iPhone to your computer with a USD cable. When the computer sound signal will notify you that a new device is found, you should open iTunes.
If the iPhone is configured Email, then the photos can be transferred via e-mail, and then transferred to a computer. You can transfer photos without connecting a USB cable to your computer, it's easy to do via shared folder cloud service Yandex.Disk.

Import photos using cloud services

An excellent alternative to the second method, because by using auxiliary cloud services, you can quickly throw off a large number of photos from iPhone to computer. To do this, you need a good Internet connection, as well as a registered account in one or more services: Yandex.Disk, Dropbox, Cloud Mail.Ru... Even email is fine if there are few images.

The algorithm of actions is very simple:

transfer photos from your iPhone to a file hosting service;
then download the downloaded files from the file hosting service, but only through a computer.

As you can see, copying a photo from an iPhone to a computer is absolutely easy. With a hand full, you can transfer footage in less than 5 minutes.