Could not connect to the App Store. Ways to solve the problem

Most owners of modern gadgets face some errors during the process of using the device. Users of devices on the iOS system did not exceed. Apple's devices are not rarely impossible to enter your Apple ID.

Apple ID is a single account that is used for communication between all services apple companies ( , App Store. etc.). However, it is very often difficult to connect, register or input to your account. Error "Check failure, failed to log in" - One of these difficulties. This article will indicate on the way to solve the error that has appeared, the disposal of which will allow the use of the device for a hundred percent.

An error occurs when an attempt to enter the account when using official app.le.. There are several ways to solve the problem that appears. They are mainly in carrying out standard procedures for optimizing some of the settings of your device.

The standard method of solving the majority of problems that does not cause any questions and difficulties. In the case of the error under discussion, the reboot will allow you to restart problem applications through which an Apple ID account is logged.

Method 2: Check Apple Servers

This error often appears in the event that some apple servers are kept engineering works Or if the servers are temporarily disabled due to improper work. Check the performance of the servers is quite simple, for this you need:

Method 3: Connection Check

Check your Internet connection. Make it can be done various methods, the easiest - go to any other application that requires constant internet connection. Provided that the problem really lies in a bad connection, it will be enough to know the reason for the unstable work of the Internet, and the device settings can not be touched at all.

Method 4: Date check

Incorrect installation of date and time on the device could affect the operation of Apple ID. To check existing date settings and further changes, it is necessary:

Method 5: Version version of the application

An error may occur due to an outdated version of the application through which the input ID is in. Check if the application is updated to latest version Quite easily, for this you need to do the following:

Method 6: Verification version of iOS

For the normal operation of many applications, it is necessary to periodically check the device for new updates. Refresh operating system iOS can be if.

When Apple Engineers and Programmers take Honored Vacation, progress moves PR, and marketers. Other excuses are so often the appearance of various flams in the work of the "fruit" OS, it was not possible to pick up. Moreover, the claims are sometimes valid for desktop, and for mobile Systems. This time we will talk about the ways to eliminate those in relation to iTunes and the App Store.

Let him throw an iPhone one who never came across an annoying alert "can't connect to iTunes Store." This signature is used to appear at any time, being absolutely not related to problems with the compound. In any case, get rid of it much easier than you thought.

Despite the clearly software nature of the problem, we strongly recommend to make sure that your personal account is replenished, and the Wi-Fi router works in normal mode. Making sure that everything is in order with the Internet, follow the "Settings" - "Basic" - "Date and Time", where install automatic setting time. Recently, IOS is experiencing a clear dependence on the punctuality of the owner.

The relevance of the firmware plays a no longer role in stable IOS work and its services than a high-quality Internet connection or time zone. We are tirelessly doried to the Guru from Cupertino, right-ways imposing the next update, "correcting all (!) Errors." To play believers, we do not believe, of course, we will not, but establish fresh iOS version Still follows. Keep track of this in the "Settings" application - "Basic" - software update. "

If there is a complete order, the main reason for blocking access to iTunes and the App Store can be an artificial restriction imposed by the work of the VPN service. Go to "Settings" and, counting the sixth line to the left with the same name, move the activation slider to the "Off" position. Fair only for devices with LTE module.

However, it happens that the inoperability of iTunes and the App Store is due to objective reasons. This is possible during preventive work. In order to check the status of the company servers, it is enough to visit a special page on the official website. There you will handle all necessary information On the activity or inactivity of the desired service.

10.08.2017

Apple's common task of owners is often an error when connecting to the service sections, be it app Store, iTunes Store or IBooks Store.

Displayed messages can be varied, but, as a rule, the causes of all these errors are similar. Examples of messages:

"Connection to iTunes Store"
"Unable to connect to the iTunes Store. An unknown error occurred "
"Failed to execute the iTunes Store request. iTunes Store is temporarily unavailable. Repeat attempt later. "
"ITunes failed to connect to the iTunes Store. Make sure your network connection Actively, and repeat the attempt "
"Failed to execute the iTunes Store request. Unable to install this network connection. An error occurred in the iTunes Store. Repeat attempt later. "

Common solutions

First of all, regardless of the problem device, it is necessary to execute the following items.

Method 1: Check Internet connection

The most common cause is the lack of connection between the device and Apple servers. First, make sure that the device is connected to the Internet.

Open any web site in the browser. If there is no connection, in the case of an Internet connection via Wi-Fi, restart your routing device (router, switch, etc.). Check it with the settings: on the router should not block access to servers and the Apple ports. If you are using a public network (in public places, educational institutions, offices, etc.) and do not have access to the router setting, contact the network administrator. If the settings are in order, and the Internet connection is still absent, contact your provider.

Method 2: Verification of Apple Services

Sometimes the connection error is caused by the problem not on your side, but on the side of Apple. For exception this option Check out the status of the company's services in your country by reference.

Method 3: Checking set dates and time

Incorrect date and time on the device may be the cause large number Errors, especially related to connecting to remote servers. You need to make sure that these parameters are loyalty for your time zone.

Method 4: Re-entry into account

Sometimes to solve the problem with access to Apple services, it is enough to easily go out and log in to your account.

If after exiting the account it turned out that you cannot remember your password, use the recovery service by clicking on the appropriate text.

Additional solutions

If all of the above actions have not occurred effect, follow the following additional instructions (based on the type of your device).

Mobile devices (iPhone / iPad / iPod)

In the case of using cellular to access the Internet, you must check the following:

It is also worth noting that when using cellular communication, problems with loading heavy objects are possible. For this purpose, it is better to use Wi-Fi connection.

Computer (Mac)

Check the standard settings firewall. Although by default, it is configured to automatically skip all applications from Apple, there are cases of random or conscious change in parameters. Help solve this problem can reset the cache of approved certificates.

Computer (Windows)

First, make sure whether third-party programs are present on the computer, controlling network traffic (firewalls, antiviruses, etc.). They, along with standard means Can block connections to Apple servers. Disable all software controlling network connections (and also turn off the proxy connection, if used) and check whether the problem was solved. In the case of a positive response, it is necessary to make changes to the configuration of these programs by adding permission to connect to the services of the App Store, iTunes, etc., or leave them off.

If all the manipulations specified in this manual did not help solve your problem with access to iTunes / App Store, you need to contact official

Users iPhone and iPad often face a problem in the work of the App Store when you cannot install or update the application. MacDigger offers several simple ways with which you can restore access to the online store.

1. Check if the App Store works

Perhaps the problem is on the side of the Apple, and right now no one can go to the App Store. In this case, you need to check the page that indicates the state of all online services of the company. The App Store is in the first place. If the problem arose quite recently, it can not be found yet. The page is updated every few minutes.

If the circle opposite the App Store is not highlighted in green, it remains to wait when Apple eliminates problems.

2. Check the Internet connection

Obviously, to access the app Store device Must be connected to the Internet. To make sure that the Internet is working, try performing any other actions, such as open in Google browser.

3. Connect to another Wi-Fi network

Even if Wi-Fi works fine, there may be restrictions in the settings that do not allow you to enter the App Store. For example, working networks can be configured in such a way as to block certain sites and services for saving. bandwidth. In this case, connect to another wi-Fi network Can solve the problem.

4. Check DNS settings

Domain Name System (DNS) allows Mac to convert domain names (for example, Apple.com) in IP addresses (for example, 17.172.224.47). If the DNS server used is disabled, slow or defective, problems may occur when you try to connect with the site or service.

It is possible that the DNS server is configured incorrectly or blocks the connection to the App Store through ports 80 and 443. But this method is recommended for more advanced users, otherwise can be done only worse.

5. Include loading after 3G or 4G

This should not hinder access, but if the device is configured to download applications via Wi-Fi, it will not be possible to do it on the cellular network.
Try connecting to K. reliable network Wi-Fi and install the application. You can also go to "Settings", section " cellular"And check that the switch near the App Store is highlighted in green.

In addition, in the iTunes Store and App Store settings section there is a "Cell data" item, which also need to be activated.

6. Ended traffic?

Perhaps the transmission of data on the cellular network is limited due to the exceeding the limit. You can contact the provider to clarify when the Internet traffic is accrued.

7. The application is more supported

The problem may be in an outdated application, which is not supported by the IOS version installed. In this case, it is worth trying to download any other application to check it out.

8. The application weighs too much to download through a cellular network

Check the size of the application you are trying to install. The fact is that iOS blocks the loading of large applications (more than 100 MB) through a cellular connection.

You can solve the problem using a jailbreak and tweak 3GunRestrictor, and also connecting to Wi-Fi.

9. Go and go to the account again.

Sometimes you can troubleshoot the problems by way out and re-enter the profile. To do this, go to "Settings"\u003e ITunes Store and App Store. Click on Apple ID and in the menu that appears, select "Exit". Then log in to the profile, using the parameters of the out account.

10. Free memory

The problem may also be in a shortage of memory on the device. This is especially true of old models with a small amount of RAM and the built-in memory. To start twice, click on the "Home" button and close all open applications in the multitasking menu. If it does not help, restart the gadget.

11. Update the App Store

You can also forcibly update the App Store by clicking 10 times on the navigation panel (where the selection sections, "categories", Top Charts, "Search" and "Updates" are located. After that appear white screen and download message, and the application will be updated.

12. Check the date and time settings.

Date and time may be related to this problem, since the App Store uses them to determine the location. Open the "Settings"\u003e "Main"\u003e "Date and Time" and select the option "Automatically". Thus, the device will automatically set the time and date.

13. Relieve network settings

Try resetting network settings. To do this, go to "Settings"\u003e "Main"\u003e "Reset"\u003e "Reset network settings".

14. Update Software

We can talk about a common, but already known problem for a specific device model. In this case, the manufacturer had to release the operating system update. Make sure that the latest version of the OS is installed on your device. To do this, go to "Settings"\u003e "Basic"\u003e "Update by".

15. Contact Apple

If no way helps, contact the service apple support And tell them about the problem.

Once upon a time I have already written an article. Today I spent more global work. For several hours in a row (somewhere 8-9) I collected and systematized iTunes errors and solve them into a separate consolidated table. To do this, I needed immediately with several sites on which these errors have already been collected, and also specified the information for almost every error in English-language blogs. As a result, an impressive table was obtained, which accommodates all the errors found that occur when working with iTunes.

On the website In this article, I place the table itself in which three columns: an error, reason, solution. Under the table I place PDF file.which contains the 4th column - links. For some errors (interest 20) there are quite clear apple instructions in Russian.

In addition, I give a couple of useful links to the solution of the most common mistakes. Instructions in Russian.

Eliminating errors update and restore device data in the iTunes program http://support.apple.com/kb/TS1275?ViewLocale\u003dRU_RU - in this manual, explains what to do if an unknown error occurs. Simple users From these actions can be started.

Update iTunes.
Update your operating system
Check your security on your computer (temporarily disable antiviruses)
Disconnect everything additional devices USB
Run the iPad (iPhone, iPod)
Repeat update or restore

Many this should be enough to solve the problem.

Eliminating certain update and recovery errors http://support.apple.com/kb/TS3694?ViewLocale\u003dRu_RU. The second article covers a large range of errors. I recommend it to familiarize it if you have one of the following mistakes:

Troubleshooting (3014, 3194, 3000-3999)
Security Setup (2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844)
USB connections check (13, 14, 1600-1629, 1643-1650, 2000-2009, 4000-4016)
Hardware check for problems (1, 10-47, 1000-1020)

If neither the first, nor the second article helped, then you can go to the table (you can start from the table).

ITunes errors and ways to solve them
	Probable reason
Negative errors -98xx.
Error -9843.	This error occurs if you come out of the system	Try something download from iTunes Store or App Store. The system will ask you to log in - enter your Apple ID and password
Error -9815
Error -9814.
Error -9812	System time set incorrectly	Check the system time. Reset Internet connection. Update root certificates.
Error -9808	System time set incorrectly	Set the exact date. Restart your computer
Error -9800.	System time set incorrectly	Set the exact date. Restart your computer
Negative errors -50xx
Error -5000	There is a problem with the rights to the folder with mobile applications. The application you tried to upload in iTunes cannot be saved
Negative errors -3xxx
Error -3259	Exceeded the limit of time to connect
Error -3221	iTunes and iTunes Helper were blocked by software brandmore	Change the level of permissions for iTunes and iTunes Helper in Brandmaur. Give them full access
Error -3198.	Error loading. Or your device is not entitled to the injected assembly	Try download the application again
Negative errors -1 ... ..- 100
Error -54.	a) Blocked some files on the hard disk b) failure when transferring data from the iDevice to the computer. Often occurs when transferring hacked programs to unauthorized computers c) occurs when Si Sihrization	a) Start with a simple - computer reboot b) Use ITools to go to the device along the way: File System -\u003e iTunes_Control-\u003e iTunes and delete iTunesPrefs and iTunesPrefs.plst files. Synchronize
Error -50	It occurs during the download of purchased content in the iTunes Store due to the fact that the program does not receive a response from the server. Often the reason in antivirus or brandmaura
Error -39	a) occurs during the synchronization of photos b) occurs during downloading music or podcasts	a) Try to disable photos synchronization. If it helped, I find out the method of exclusion in which album there are problem photos and remove them b) Disable Internet Accelerators Programs. Look for a search for unattached music on your hard disk and delete it. Try to download music or podcasts.
Error -35	Occurs during the download of songs purchased in iTunes Store	Drink in iTunes Store. Disconnect the brandmaeer and antivirus. Try downloading the application again. If it does not help, remove the Quick Time, iTunes applications. Install iTunes renovate
Error -1.	Hardware problem. Occasionally occurs on the iPhone when updating iOS	Try another USB port. If it does not help, use the Redsn0W or Tinyumbrella utilities to exit the recovery mode
Errors 1 ... ..999
Error 1.	b) you are trying to lower the firmware	a) Update iTunes b) Make sure you use the desired firmware. In most cases, the firmware dowgend is simply impossible. Download the current firmware version for your device. Try switching the cable to another USB port. Restart your computer
Error 2.	Problem with ASR. Custom firmware occurs due to the fact that it is collected incorrectly	Use another firmware
Error 6.	The firmware cannot be installed. Probably due to the fact that you lower the firmware	Try switching the cable to another USB port. Restart your computer
Error 9.	Kernel Panic - core error when flashing. It occurs if the device unexpectedly loses with USB. Possible problem with USB or cable	Refluous cable in USB port. Try switching the cable to another USB port. Restart the computer. If it does not help, try another cable.
Error 10.	LLB loader is damaged due to the crooked firmware	Use another firmware. Cunning this error, does not work any more
Error 11.	In the firmware lacks BBFW files	Use another firmware. Try flashing in DFU mode
Error 13.	a) happens if the user tries to install the beta version of the firmware from under Windows b) problem with USB c) is outdated version of iTunes	b) Try other USB ports. Try another cable c) Update iTunes
Error 14.	a) error in custom firmware b) problem with USB c) you are trying to update beta firmware instead of recovery	a) Use another firmware. Try flashing in DFU mode. b) try others uSB ports. Try another cable. c) try flashing in DFU mode
Error 17.	Probably in the HOSTS file there are extra records	Make sure that in the / etc / hosts file in OS X (for Windows / Windows / System32 / Drivers / etc) you do not have any type of type * .apple.com. Delete these entries if they are
Error 18.	Happens when the device's media library is damaged and cannot be updated	Update iTunes to the latest version. If it does not help, then the device restores
Error 20.	Appears while lowering the firmware or if you are in Recovery mode, instead of DFU	Try DFU mode. If it does not help, use another newer firmware
Error 21.	a) appears when firmware on the beta version without UDID activation b) DFU-mode error during jailbreak	a) Do not use the Beta version of the firmware. Find a developer who will make your UDID to your database b) Enter the device in DFU-MODE via PwnageTool, Sn0wbreeze or RedSn0W
Error 23.	a) hardware problems (battery, processor, memory) b) software problems	Try another obviously relevant and serviceable firmware. If the problem remains, then carry the device to the service
Error 26.	False version NOR in the firmware file	Try another firmware
Error 27.	a) cyclic recovery error in iTunes version 8 and 9b) attempt installation IOS. From iPhone 3GS on iPhone 3G	a) Update iTunes to the minimum to version 10
Error 28.	Hardware problem with docking connector	Carry to return the device to the store or in service. If you have time, you can discharge the iDevis and leave days for five uncharged. If the restore is still an error, then only the service
Error 29.	The device is locked in recovery mode. Often an error is related to a faulty battery.	You may have to replace the battery at the service center.
Error 31.	It happens only when your device is in DFU mode. The device does not exit from the DFU mode. This is called DFU Loop (DFU loop)	Sole solution: update iTunes to the latest version and restoration to working firmware
Error 34.	Lack of hard disk space	Release the place on the disk on which iTunes
Error 37.	Part of the firmware firmware from another model. Options when using PwnageTool and Sn0wbreeze	Use another firmware
Error 40.	a) problem with access to activation servers b) hardware problem with flash memory	a) Try to turn off the antivirus and brandmaeer. Try to flash in a few hours b) carry to the service
Error 46.	Failed to find or download QuickTime ActiveX	Remove iTunes and QuickTime. Clear QuickTime tracks from the Windows registry special programs. Install iTunes with QuickTime
Error 414.	You do not have rights to download 17+ content	Change your age in account information
Error 450.	ITunes opened the user to which parental control restrictions are applied	Loosen the restrictions of parental control in the operating system
10xx ... 99xx errors
Error 1002.	Error recovery	Try the firmware process again. If it does not help - flash in DFU mode
Error 1004.	Temporary problems on Apple servers	Try to flash later
Error 1008.	a) Apple ID contains invalid characters b) in Apple ID information contains outdated payment information c) in the computer name are invalid characters	a) Use only figures and Latin letters in Apple ID. b) Check the correctness and relevance of payment information c) Try changing the name of the computer so that only Latin letters and numbers contain in it.
Error 1011.	Error met at first iPhone. Now is not topical
Error 1014.	Happens when you try to lower the modem version
Error 1015.	The overall error when you are trying to lower the version of the iPhone or iPad modem. The problem occurs when the Baseband device has a higher version number than Baseband firmware.	Just install AUTO-BOOT in True in IRecovery or use IReb, Tinyumbrella, RecBoot
	Bad response from gs.apple.com or need an IReB utility to prepare a device for recovery
Error 1394.	Unsuccessful jailbreak	Refract on the device again. Make jailbreak with proven ways
Error 1413.	Neose-reason mistake. Occurs when iPod firmware
Error 1415, 1417, 1418, 1428, 1429, 1430, 1436, 1439	Problems with data transfer via USB cable. Problems with USB cable.	Try replacing the USB cable. Try another USB port. Try another computer. According to the link from the neighboring column, the Full Detailed Recommendations are given
Error 1450.	It is not possible to modify the iTunes library file	In OS X, restore access rights. In Windows, check the rights to access the folder with the library
Error 1600.	Custom firmware is not designed for DFU mode	Try to flash the device in Recovery mode
Error 1601.		Update iTunes. Restart the computer. Try another USB port. Disconnect antivirus
Error 1602.		Restart the computer. Change your computer for firmware or reinstall the system
Error 1603.		Update iTunes. Restart the computer. Try another USB port. Reset the sync history. Try to flash the device under the newly created user in the system.
Error 1604.	May occur if there are some problems with the firmware	Try to reload and install knowingly relevant and working firmware. Flavore at the beginning in recovery mode. If it does not work, then in DFU
Error 1611.		Connect the device to another USB port. Restart the computer. Run iTunes and try again to do your actions.
Error 1618.	The components of iTunes are damaged	Reinstall iTunes.
Error 1619.	The version of iTunes is outdated	Update iTunes to the latest version
Error 1644.	Some processes interfere with working with the firmware file
Error 1646.	a) occurs when restoring to custom firmware b) iTunes expects a device in another state	a) Try another firmware. b) Try to restart the iOS device and restart iTunes
Error 2001.	OS X drivers block access to the device	Update OS X. In the version of OS x 10.5.7 and the error did not meet
Error 2002.	iTunes cannot connect to the device, because some program or process use it	Restart the computer. Remove all excess processes. Disconnect antivirus
Error 2003.	USB connection problem	Try another USB port. Try another cable
Error 2005.	Connection problem with device. Probably failed equipment	Try another USB port. Try reinstalling USB drivers
Error 2006.	Problem with USB.	Try another cable. Try the other uSB port. Disable other USB devices
Error 2009.	Conflict with devices of other manufacturers	Try to turn off all possible devices from the computer before firmware, leaving only your Ideevis
Error 3002.	a) update to more old firmware does not work b) Timeout connections c) also error occurs if you update the firmware with Cydia installed	a) use a new firmware b) Try to flash later c) use recovery
Error 3004.	a) missing an Internet connection during firmware recovery	a) Try to flash later b) Open ports on the router
Error 3011.	Hosts File Error	Remove with a string with gs.apple.com
Error 3014.	a) error in hosts file b) Perhaps port 80 and 443 are blocked	a) delete with hosts file Row with gs.apple.com. b) Open ports on the router
Error 3123.	Some problems with the rented film	Devutorize a computer and authorize again
Error 3191.	The components of QuickTime are damaged	Reinstall QuickTime.Windows users, also try to disable QuickTime compatibility modeRight-click on C: \\ Program Files \\ QuickTime \\ QuickTimePlayer.exe (Program Files (X86) for 64-bit Windows) and select Properties from the context menu. In the Properties window, go to the Compatibility tab. Uncheck the "Run a program in compatibility mode" checkboxSelect "Windows XP". Click the Apply button. Close the properties window
Error 3194.	Occurs when Apple servers prohibit the installation of an old firmware file	Delete with Hosts file with ... gs.apple.com
Error 3195.	Accepted hash shsh is damaged	Try to flash through iTunes
Error 3200.	Custom firmware error	Try another firmware
Error 4000.	Conflict with USB devices	Disable all third-party USB devices
Error 4005, 4013, 4014	It happens if the device suddenly disconnected during the update or recovery or if iTunes could not send the device to recovery mode. It is characterized by a phrase: "Failed to restore the iPhone [device name]. An unknown error occurred [Error number] "	Update iTunes. Restart the computer. Update the operating system. Try the other uSB cable. Try recovery on another computer.
Error 5002.	Arises when dealing with payment information	Check the account data and payment agent. Change them if required on topical
Error 8008.	Problem with downloaded content	In the folder where the iTunes library is located, find the downloads folder. Delete the contents of the Downloads folder
Error 8248.	Occurs when conflict with the old process Memonitor.exe, which went with iTunes	Delete memonitor.exe. Delete iTunes and install a new version.
Error 9006, 9008	Error loading	Disconnect the antivirus. Update iTunes. Try again
Error 9807.		Disconnect antivirus
Error 9813.	Problem with key bundles certificates	Close iTunes. Open Safari on your computer and clean the cache in it. Return to iTunes and see if the problem was solved. If not, reinstall OS X
Errors more than 10,000
Error 11222.	Security tools conflict with iTunes	Disconnect Brandmaeer and Antivirus
Error 11556.	You are trying to access the functionality that is not available in your country. For example, iTunes Radio in some countries	Do not try to get such access or make such an account that has access to the functionality you want to use
Error 13001.	Problems during synchronization
Error 13014, 13136, 13213	Characterized by the message. Unable to synchronize the iPhone iPhone iPhone. An unknown error occurred	Temporarily disconnect the antivirus and brandmaer. Update iTunes. Restart the computer. Disconnect Genius in iTunes
Error 13019.	Error trying to synchronize. Most often happens on jailbreaked devices	A detailed solution in the adjacent column by reference
Error 20000.	a) iTunes conflict with a non-standard graphic topic of Windows b) also an error can be caused during a reboot of the device during recovery	a) use the default topic b) try restoring the device anew
Error 20008.	Conflict with Tinyumbrella utility	Update Tinyumbrella
"Unknown error iTunes."0xe8 ......
Errors 0xE8000001, 0xE800006B	The device was suddenly disabled.	Try again
Error 0xe8000022.	Error firmware files	Restore the firmware
Error 0xE800003d.	Invalid access rights to communicate operator settings	Correct access rights if the device is hacked. Delete all custom operator settings. If it does not help, restore the firmware
Error 0xE8000065	Occurs when installing custom firmware via SN0WBreeze	Restart the device. Try to flash again. If the error is repeated, then use another firmware.
Error 0xe8008001	Arises when trying to install pirate software in iPad	Do not install Pirate Software or read about Jailbreak

Any owner of the iPhone. Or another mobile device from Apple may come across this problem. Here, as in an anecdote about aliens - chance 50 to 50. It can arise from any user at any time, regardless of generation or type of device. It is possible to appear on any product from Macintosh. If the error is issued on the mobile device, you should not worry and even more so make a complete reset. Even if you pre-save important data, after this operation you have to reinstall all third-party applicationsAnd problems will not solve this. So, begin to breathe smoother and read on? An error may look like a message "APP STORE connection failure" and in the form of the window "Unable to connect to the App Store". Some ICloud suffere as the same disease. ITunes and iMessage.

Why does the APP STORE connection fail

Usually the problem occurs when you try to download a new application or update already installed. There are several options for its occurrence, and in most cases the reason lies in a malfunction on the device itself.

For example:

The date and time is incorrectly configured. It is important that the correct time zone is specified.
The serial number of the device is hidden. In the data "About the device" should be present serial number. For hidden room The serial device, or displaying the version of OS X or the Bild number instead, the server will simply refuse to the device in authentication. After updating the OS, it can happen exactly a similar replacement of numbers.
Wrong settings network. When connecting via Wi-Fi, access to some or even all resources may be limited. It is possible that the network administrator has changed the settings, or Wi-Fi access is limited only by the framework of several pervolored servers or domains. In general, the Internet should be!
Incorrect or overdue certificates for the device. With an overdue security certificate, the server will refuse to skip the device. This moment concerns, above all, desktop computers. It is treated with removing CRLCache.db and OcSpcache.db from the folder with Certificates / VAR / DB / CRLS / and the subsequent restart of the system. There are options for setting up certificates and modifying Keychain containing passwords and certificates manually, but, first of all, the user for modifying certificates may not have enough privileges, and then it will have to reinstall OS X, and secondly, there are simpler solutions. For example, call to Apple Support.

What to do if the connection to the App Store has occurred on the mobile device

First of all it is worth checking if the Internet is available. Perhaps the router must be restarted, and maybe mobile traffic ended. If the Internet is there, it means that something is wrong with the settings in the device.

There is a fairly simple way available to any iPhone or iPad user. It allows not to dig for a long time in the settings and solves the problem in most cases. This method consists of two stages:

We leave from your Apple ID in the device settings.
Go back to your Apple ID.

For fidelity, you can restart the device between these two stages. All is ready! No reinstallations, no settings, you can enter the App Store.

Cannot connect to iTunes Store

An error message may look very different, but ultimately the situation is the same. For users of mobile devices, the solution is all the same - check if the Internet is available, reboot to your ID.

I can not connect to iTunes through Apple TV.Everything is somewhat more complicated. Check the availability of Internet, updates for TV and date settings. Correct errors manually and get access to iTunes. If it does not work out through MacBook or stationary Mac, you should pay attention to several points, in addition to those listed above:

Make sure that the computer has the latest versions of Safari and iTunes.
If a firewall (firewall) is activated on the system, make sure that it allows you to connect to iTunes. This, of course, concerns cases when the entry on this system is performed for the first time, or if the firewall has been recently installed (activated).

If the problem occurs when I'm attempted to enter iTunes via PC, then check again whether it is responsible for those. ITunes requirements, update the OS to the latest version, do not use the proxy embedded to connect to iTunes.

In addition to this, other problems may occur. The most common is conflict iTunes andtracking traffic on a computer. It may look like "empty" iTunes or accompanied by a message with a number 0x80090318. This means that some software components on your PC use LSP technology. In a sense, this message may be even a good sign. Perhaps the firewall is again to blame for this, and possibly Apple has just found the Trojan on your system. In the first case, we decide with the permissions of the firewall, and in the second it is necessary to urgently clean the system.

Perhaps these are all cases when a problem with connecting to the App Store may occur. Most of these, the refusal is accompanied by a more or less informative message, and in the overwhelming majority, regardless of the contents of this message, the recovery in the Apple ID will solve the problem. The main thing is not to fuss, but check everything in order if the problem arose. Otherwise, rampant actions can lead to a much worse result. The probability of the appearance of this and other problems is reduced by prophylactic measures. Keep software on your devices as updated to the latest versions, use reliable antivirus.

Many owners of such modern devices like an iPod, iPad or iPhone during the installation of any applications from the App Store store, pops up a message in which it is not possible to connect to the iTunes Store, which leads to the impossibility of downloading, updates and install the desired application.

Currently, no one else knows, because of what this problem arises. Naturally, if you found this problem, you immediately begin to wonder questions related to how to connect to iTunes. But still there are such craftsmen who managed to solve this problem.

The essence of the problem

Source Conditions - Using the third generation iPad tablet, Wi-Fi version with 32 GB of internal memory. Internet connection with rOTETER D-LINK DIR-300. No deviations in the work of the tablet itself were not seen. After updating the version and attempt to download free applications, the phrase pops out that it is impossible to connect to the iTunes Store. With all this, no one closes access to the App Store application store, that is, you can watch annotations to applications, etc. All attempts to restart the tablet, etc. did not help. The most interesting thing is that even applications are installed in the cloud service Apple icloud. previously saved there. And if you go with your personal computer to the iTunes application of the latest version, you can make sure that everything is in order. That is, on desktop computer Everything is fine with us, and the tablet gives an error. This means that the problem is in the tablet or in its update. It is worth noting that the jailbreak was not held on the tablet (from the English jailbreak).

Let's try to consider two methods to solve this issue.

Settings in app store

First you need to go to the App Store application store.
We find the Featured section, scroll to the end and click on the Apple ID parameter is a parameter containing all the data of our login in the application store. Next will pop up the window where you need to choose Sigh Out.
Again to enter the Featured section and enter all of our credentials again for App Store App. In the event that you have an associated credit card, then you need to make all the data on it.
In the event that the above-mentioned actions did not help, and you still like a questionwhy it does not connect to iTunes, then try simply restart the device. To do this, click on the Sleep / Awakening Mode button on the right at the top of the tablet. After pressing this button, the arrow will appear on the screen on the screen. Turn off. Next, simply turn off the device by pressing the Sleep / Awakening Mode button again.

Changing time zone

Need to go to the setting (setting)
Then find the main section (general) and go there
Next, we are looking for the Date and Time tab (Date and Time)
Here you must disable the option automatically (Automatically)
You must set the time zone 2038 in the Section section. Here it is necessary to be attentive so that the exposed parameters of the year were active. This is determined by the color of the numbers and the date. You also need to change the name of your city on any other.
Next, we leave in this form and go to the application store. Go to the Updates section, where you will probably see the inscription that you cannot connect to the iTunes Store. You can see the same inscription, going to the Featured section, but now you will most likely not even be able to get into the app store.
Next, you just need to return all the changed settings in your original state.
Then just again go to the application store, in order to check whether you all introduced everything.

And now comes the long-awaited moment. Come again to the App Store application store, but you will disappoint again, because again the problem is that the iPhone does not connect to iTunes, actually, as well as on the iPad, and on the iPod. But you should not immediately succumb to panic and hysterics, it is better to wait a little bit. At the same time you can continue to work on the tablet, or leave it in full.

And after some time, already forgetting about your torment with installing an application, better after a few hours, you can try again. To do this, let's go to the App Store application store and choose any free appImmediately, you pay attention to the fact that the system no longer writes - the iPad does not connect to iTunes, but simply asks to enter the password again of our account for the application store. Do not be scared, everything is in order. Next, you just need to enter your password and calmly download the application you need. Try again, and everything will turn out again.

It should be noted that it is still not clear what exactly led to positive resultsSince there were attempts instead of 2038 to establish 2013 and 2014. Also, the cities changed to different continents never. There were attempts to disconnect from the router and even shutdown Wi-Fi. But ultimately, anyway, the result was obtained. And the window with sinister words cannot be connected to the iTunes Store, no longer appeared, but all necessary applications Successfully installed on the iPad tablet. This means that it is possible to achieve the desired results using various methods.

When Apple Engineers and Programmers take Honored Vacation, progress moves PR, and marketers. Other excuses are so often the appearance of various flams in the work of the "fruit" OS, it was not possible to pick up. Moreover, the claims are sometimes valid for desktop, and for mobile systems. This time we will talk about the ways to eliminate those in relation to iTunes and the App Store.

Let him throw an iPhone one who has never encountered an annoying alert "cannot connect to the iTunes Store". This signature is used to appear at any time, being absolutely not related to problems with the compound. In any case, get rid of it much easier than you thought.

Despite the clearly software nature of the problem, we strongly recommend to make sure that your personal account is replenished, and the Wi-Fi router works in normal mode. After making sure that everything is in order with the Internet, proceed to "Settings" - "Basic" - "Date and Time", where to set the automatic time setting. Recently, IOS is experiencing a clear dependence on the punctuality of the owner.

The relevance of the firmware plays a no longer role in stable IOS work and its services than a high-quality Internet connection or time zone. We are tirelessly doried to the Guru from Cupertino, right-ways imposing the next update, "correcting all (!) Errors." I do not believe in I do not believe, of course, we will not, but establish the latest version of iOS after all. Keep track of this in the "Settings" application - "Basic" - software update. "

However, it happens that the inoperability of iTunes and the App Store is due to objective reasons. This is possible during preventive work. In order to check the status of the company servers, it is enough to visit a special page on the official website. There you will hand over all the necessary information about the activity or inactivity of the desired service.

P.S. If all of the above did not help, the emergency reboot is our everything.

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