Why viber does not work. Wieber does not work on the phone what to do

Good day! Messengers have long been an integral part of our daily life and workflow. So when Viber does not work in background mode And regularly gives the message "The application does not respond", it becomes a real catastrophe. But our website will help you, telling how to solve the most popular bugs, and what they appear from.

If your messenger stopped working in sleep mode, you can accidentally skip some important calls or messages. But this problem can be easily solved.

To begin with, check if you have the appropriate setting:

Go to "Menu", click on "Settings".
Click the Notifications tab.
Check that the "Display messages during the locked screen" item has been active.

If it did not help, look at if your messenger updated. Sometimes old version Programs can start working incorrectly.

The problem may be in your phone! In some models, the display of notifications is disabled by default.

Viber app does not answer - what to do

Recently, many users complain that their messenger constantly fails. The error like the "application does not answer" the program displays each day several times. And unfortunately, to do something of any user unable to do something.

The reason for the unstable work was permanent interruptions on the side of the developer, which was caused by blocking in the Russian Federation with telegrams, which passes today. We can only wait until the problems are repaired.

To reinforce and make sure the bug is not on your side, restart the device.

Why Viber does not work through mobile Internet

Despite a fairly simple and minimalistic interface, as well as not too much a set of functions, the messenger is rather voracious. He quickly "eats" absolutely the entire Internet, which only has in stock.

Therefore, it is not surprising that through the mobile Internet messenger works badly badly. Usually the network connection is quite slow, so most messages and pictures do not progress.

Solution Only one thing - switch to a more stable type of communication. Enable wireless Internet or increase the connection speed (switch to G to E or 3G).

Why Viber does not work on a laptop, pc, phone

Often VIber on various platforms, including window background, it does not work because of its internal errors. Some contradictions may occur in internal files or data used.

To solve the problem, it is often enough just to close and re-open the program. In this case, turn off even the process itself so that Viber does not work even in the background.

If it does not help, try to restart the phone or computer, thereby clearing rAM. Finally, last method - This is a complete reinstalling program.

Why Viber does not work without wi fi and via wifi

Pair of subtitles above we talked about the fact that the messenger does not want to work without Wai Fi, categorically refusing at least something to progress with mobile Internet. But sometimes the opposite problem arises - the program does not work using a wireless communication.

If you are trying to enter the messenger through the Internet third party organization, the problem most likely lies in the established prohibitions for traffic. Many companies close access to such software through wireless communication.

If you are sitting through a home connection, then the reason may be in a crowded cache. Clean it through cCleaner program or setting the phone "Applications".

Why the microphone does not work in viber

First of all, check how the device behaves when working in other programs. If the microphone does not work and with the usual call, the problem is in the hardware. Contact the master.

Go to the application settings, find the "Audio and Video" item there, look at what position the microphone slider. If it is on the left, then just increase its volume by dragging a little right. In the same place, check which of the microphones is in the list.

If it does not help, check system requirements Applications. Maybe your device is already outdated, so Viber is lagging on it.

The video call does not work in Viber - what to do

If the video call does not work, the problem may hide in that your smartphone simply does not know how to work with it. Not all phones are able to take and perform video calls. Old models, on which the messenger is hardly launched, will not let you speak.

In addition, this feature is not available with a slow Internet. For video call, the program needs a lot of traffic. And if it is not enough, the connection will simply turn around.

Quite often, the reason lies in the work of the antivirus. Many viruses use a webcam, so the anti-virus software can automatically block access to it. Try turning off the protection and try to call again.

On the phone you need to provide access to the app to the camera:

Go to the "Settings" of the phone.
Go to "Appendix".
Click on the Waiber icon.
Click on "Permissions".
Check the box in front of the camera.

Why viber does not work loud communication

The reason for the loud link failure is the lack of necessary permissions. Therefore, simply use the above algorithm designed to correct bugs with the camera, and provide the program access to the speakers.

The second reason is the volume slider, twisted at a minimum. Just increase the value to the maximum.

conclusions

If the vibers does not work and constantly knocks the errors, most likely the reason in the damaged files. And, unfortunately, you will like to reinstall software, losing all group dialogs.

Video review

It has a large user database. Several million people communicate in it every day. They share thoughts, send funny stickers to each other, communicate in group chats. But in the messenger, as in any other program, an error may occur. In such situations, the question arises what to do if Viber does not work. The reasons for the appearance of a mistake a lot, and it is from them that it depends on how to fix them.

If the messenger does not work immediately after installation, then, most likely, the problem is in the hardware stuffing of the smartphone. Try to restart the device and try to go to Viber.

In the case when the program worked for a long time and suddenly stopped, it is necessary first to pay attention to the connection to the network. It is recommended to open a web browser or any other application that requires the availability of the Internet. If they function as usual, then failures are associated directly with the messenger itself. In addition, you can try to disable Wi-Fi (if the connection is provided through it) and connect through 3G or vice versa.

A common reason why Vaiber does not work, is the presence of viruses on the device. It is recommended to start checking the antivirus program, after which you repeat attempts. In some cases, the antivirus can block the work of vibers, which should be excluded when an error occurs.

Common problems

Among the most common problems with the messenger can be noted:

lack of sound signal;
the inability to send a message to any contact from the list;
it is impossible to establish a video link;
there is no sound with a voice call, although the video seal is present;
the program completely or partially stopped opening.

If any of these problems appeared, then it is proposed to restart the computer or the smartphone on which the application is installed. During video call or voice communication problems may arise due to peripheral devicesnecessary for their implementation (camera, microphone).

If you stop sending messages to any particular contact, it is recommended to contact the application support service. In the case when all of the above did not bring the desired result, you should resort to more radical measures: remove the messenger and reinstall it to the gadget.

Consider why Viber does not work and what to do to correct the program errors.

Viber is one of the most popular messengers. In the world, this program is considered the best tool for performing free voice / video calls and text correspondence.

The application has everything you need to communicate - Contacts are synchronized with phone book, You can create conversations, secret chats, use animation.

Viber use 50,000 0000 users from around the world. The application can be installed on any smartphone or desktop.

Causes of malfunction

Quite often, users complain about problems when working with Viber.

All of them have different character and different solutions that are discussed below in the article.

The most common mistakes:

Installation problem. When downloading and installing the program, an error or activation code of the new account does not come;
The application stops working after the update;
Problem with notifications;
Problems with the functionality of the messenger - messages are not sent, calls do not work, not visible stickers and other problems.

Below are simple and effective methodsHow to quickly eliminate each of the problems.

Installation error

The first type of malfunction with which users may be encountered - this is an installation error.

It occurs if:

There is not enough memory on your gadget;
Internet connection has occurred;
The version of the messenger is incompatible with your mobile operating system;
the file downloaded from an unreliable source.

If you install applications from the official store, the cause of the error will appear in the system message.

Vaiber takes more than 50 MB of memory on the device.

To release the place to go to the smartphone settings and erase the applications that you do not use.

Then return to the store and try to attempt to install:

If during the installation of the Weber disappeared the Internet, the program icon will not work.

Another error option when installing Weber is incompatibility with the OS. Information about current version The program updates can be found on the page in the official software store.

There is also indicated all information about what versions of the firmware it will work.

If your gadget is installed old build Android Or iOS, we recommend first updating the OS on the phone and only then try to install the messenger.

Note! Not recommended to downloadAPK.File program from third-party sites. If the file is infected with a virus, the system may not "skip" its installation, even if you have been allowed from unreliable sources.

Error update

Using updates, developers correct all the bugs of the messenger and introduce new functionality.

Since Vaiber is a cross-platform application, you can often encounter an updated version compatibility error and your phone.

The correction of this problem depends only on the developers.

Not yet emerged new package Updates, you can return the performance of the application by roll back, an existing update.

You can do this through the phone settings. Go to the "Applications" window, select Field "VIBER" And in the new window, clean the cache, delete updates.

Then restart the phone and start the messenger again. Everything should work without problems.

Notifications do not come

It happens that Vaiber ceases to show notifications about missed challenges, new messages and dialogues.

If you notice that alerts do not appear in active, nor in the background, you need to clear the messenger data.

Also, the problem can be in a bad Internet connection. If it is too slow, to maintain the normal operation of the basic functions, the Vaiber disables the secondary options (notifications, the animation and other).

If you are sure that everything is in order with the network, you need to clear the system from excess garbage, which does not give other applications to work fully.

To do this, go to the Cleaning Storage Settings.

In a new window, wait for the system scanning and delete the entire cache.

Restart the phone and open Viber again.

If notifications do not come until you open the application, turn on the system alert.

In the settings, open the "Notifications and String String" window - "applications" and activate the "Show notifications" field:

The program does not send messages

Reception and sending messages in Viber are carried out only through an Internet connection.

Accordingly, any malfunctions with dialogues or incoming calls mean that you have a bad Internet or there is no connection.

Check the connection S. mobile network (Enable data transfer) or connect to the access point wireless network.

If the problem has not disappeared, reinstall the messenger with use Google Play or App Store.

Can you send messages to a specific user? This means that he added you to the black list of contacts. Repeated a person you can only with a new account.

registration error

The account in Viber is tied to the SIM-SIM card. If you change the phone number, you have to create new profile in messenger.

In the process of registration, also often appear errors. Your phone number may not be recognized by the system.

Also, it is impossible to use the program until you enter a digital code that will be sent to your Gadget in the form of SMS.

If the set of numeric does not come, we recommend removing all the letters in the "SMS messages" section and send the code again.

Also, activate the account can be through incoming call.

You will call and dictate a 6-character code. You need to enter the registration window in the text box.

If the messenger does not recognize the phone number, check if the SIM card is inserted and restart the phone.

Do not work calls

Often new Viber Users face the problem of using free calls.

If no one can get through, you did not activate the appropriate option in the settings.

Go to the "Call and Messages" window. Check the checkbox opposite the "Calls Viber-in" field. Now other messenger users will be able to communicate with you by voice / video links.

Note! If you are trying to dial the phone number through the built-in Vaiber tube and the call does not go, it means that the interlocutor does not have a messenger. If the line is constantly busy, you have been added to the blacklist. Try to reach the person through the cellular network.

In phones without frontal chamber Video calls you will not be able to make.

However, if another user calls, you will see his face.

Animation does not work

In Viber, there is a huge amount of emoji and stickers for every taste.

Most of them are free, so users are not limited to the selection of multimedia and animation.

All stickers can be sent to interlocutors in correspondence or when talking.

In the new versions of the program, the possibility of sending voice messagesthat further simplified the use of the messenger.

Now you can hear a person without calls. In the correspondence you can send files, pictures, video, links.

If you have noticed that stickers, photos, videos stopped in the messenger, videos, immediately check the Internet connection.

Due to the low speed, the multimedia simply do not have time to plunge.

The problem appears constantly even with good Internet?

In this case, you need to erase the cache of the program (Figure 7) or try to reinstall it.

If the problem is not solved, check that the path to the Vaiber system folder on your smartphone did not have in the name of Russian letters.

Problems with Vaiber on a computer

The Viber Messenger has desktop versions that can be installed on computers with Windows or Mac OS.

Note that the functionality of such versions is strongly limited - you cannot receive calls, use Viber-Out.

Only the display of personal correspondence, secret chats and dialogues is supported.

If the computer Viber does not start, recommends removing it from the autorun menu.

The fact is that during the installation process, the program is automatically added to the folder. automatic launchSo that the messenger is loaded immediately after the OS is turned on.

Because of this, the computer and the application itself may hang.

To disable the messenger from autoloading, open the task manager. Pass on the download menu and deactivate Viber among the list of programs.

Restart the computer and try to open the messenger.

Outcome

Viber - one of the fastest, functional and popular messengers.

If you are faced with problems in his work, follow the list of recommended actions that were listed in the article.

If the problem is not solved, write about it developers.

You can do this in the comments on the official page of the application in Google Play. or App Store.

Also, leave information about the bug on the website of the company https://www.viber.com/ru/

Thematic videos:

VIber app is created for quick and convenient communication. But often occur when it stops its true purpose. Then the communication process itself stops. If Viber is used as corporate communications Between customers, such nuances can even apply financial damage.

Why vibers does not displays current messages

Method number 1.

Upon receipt of a notification of failure in delivery, you need to immediately restore the Internet, you can turn it off and re-enabled Wi-Fi Network. After recovery, you need to re-enter the dialogue and re-produce.

Method number 2.

When disabled automatic updatesThe program can still work for some time after the new update is released. But if some important parameters are changed, it will still have to download a new version.

Sometimes exit new version It remains unnoticed, but at the same time, Viber does not show messages. To work correctly, you need to download the latest version.

Method number 3.

When the letters of some user do not reach, you need to recommend it, check the correctness of your number record. Because if an error is assumed in it, the sent text will leave another user.

Method number 4.

This method is recommended when any deviations appear, as it always solves them. You need to completely remove the Viber from the device and check the operating system for the presence of residual files. Then re-download the messenger, using official services Google Play or App Store.

(Viber) does not work and what to do to correct the error of the program.

Viber is one of the most popular messengers. In the world, this program is considered the best tool for performing free voice / video calls and text correspondence.

The application has everything you need to communicate - Contacts are synchronized with the phone book, you can create conversations, secret chats, use animation.

Viber use 50,000 0000 users from around the world. The application can be installed on any smartphone or desktop.

Causes of malfunction

Quite often, users complain about problems when working with Viber.

All of them have different character and different solutions that are discussed below in the article.

The most common mistakes:

Below are simple and efficient ways how to quickly eliminate each of the problems.

Installation error

The first type of malfunction with which users may be encountered - this is an installation error.

It occurs if:

There is not enough memory on your gadget;
Internet connection has occurred;
The messenger version is incompatible with your mobile operating system;
the file downloaded from an unreliable source.

If you install applications from the official store, the cause of the error will appear in the system message.

Vaiber takes more than 50 MB of memory on the device.

To release the place to go to the smartphone settings and erase the applications that you do not use.

Then return to the store and try to attempt to install:

If during the installation of the Weber disappeared the Internet, the program icon will not work.

Another error option when installing Weber is incompatibility with the OS. Information on the current version of the program update can be found on the page in the official software store.

There is also indicated all information about what versions of the firmware it will work.

If the old Android or iOS assembly is installed on your gadget, we recommend first updating the OS on the phone and only then try to install the messenger.

Error update

Using updates, developers correct all the bugs of the messenger and introduce new functionality.

Since Vaiber is a cross-platform application, you can often encounter an updated version compatibility error and your phone.

The correction of this problem depends only on the developers.

Until a new package of updates has been released, you can return the performance of the application by roll back, an existing update.

You can do this through the phone settings. Go to the "Applications" window, select Field "VIBER" And in the new window, clean the cache, delete updates.

Then restart the phone and start the messenger again. Everything should work without problems.

Notifications do not come

It happens that Vaiber ceases to show notifications about missed challenges, new messages and dialogues.

If you notice that alerts do not appear in active, nor in the background, you need to clear the data.

If you are sure that everything is in order with the network, you need to clear the system from excess garbage, which does not give other applications to work fully.

To do this, go to the setup-storage-cleaning.

In a new window, wait for the system scanning and delete the entire cache.

Restart the phone and open Viber again.

If notifications do not come until you open the application, turn on the system alert.

In the settings, open the window "Notifications and String Status" - "Applications" and activate the field "Show notifications":

The program does not send messages

Reception and sending messages in Viber are carried out only through an Internet connection.

Accordingly, any malfunctions with dialogues or incoming calls mean that you have a bad Internet or there is no connection.

Check the connection to the mobile network (turn on the data transmission) or connect to the Wireless Access Point.

If the problem has not disappeared, reinstall the messenger with or.

Can you send messages to a specific user? This means that he added you to the black list of contacts. Repeated a person you can only with a new account.

registration error

The account in Viber is tied to the SIM-SIM card. If you changed the phone number, you will have to create a new profile in the messenger.

In the process of registration, also often appear errors. Your phone number may not be recognized by the system.

Also, it is impossible to use the program until you enter a digital code that will be sent to your gadget in the form.

If the set of numeric does not come, we recommend removing all the letters in the "SMS messages" section and send the code again.

Also, activate the account can be activated through the incoming call.

You will call and dictate a 6-character code. You need to enter the registration window in the text box.

If the messenger does not recognize the phone number, check if the SIM card is inserted and restart the phone.

Do not work calls

Often new Viber Users face the problem of using free calls.

If no one can get through, you did not activate the appropriate option in the settings.

Go to the "Call and Messages" window. Check the checkbox opposite the "Calls Viber-in" field. Now other messenger users will be able to communicate with you by voice / video links.

In the phones without a front camera video calls you will not be able to make.

However, if another user calls, you will see his face.