Why a fingerprint stops working on an iPhone. A simple and effective way to make the Touch ID work better, more reliable and faster

Touch ID is a useful and convenient identifier in not only in iPhone but also other Apple devices. Very often we hear from the owners that does not work Touch ID on iPhone or iPad. In this article we will understand why the fingerprint sensor does not work or shows the notification that the failure has occurred.

Touch ID does not work - what to do

If the touch of Ayidi does not work, or frequent failures are often occurring, we recommend making a restructuring of prints in the device. By the way, the brakes in the triggering of the Touch ID may appear after the iOS update.

Before updating the prints, thoroughly wrap the scanner surface on the iPhone or iPad and even better wash your hands and also carefully wipe them so that they are not wet, greasy and so on.

1. Go to "Settings".
2. Enter the Code Password.
3. Delete previously entered prints (swipes with left rights).
4. Add fingerprints again.

Optimization operating system Not stopped, Apple engineers will improve and add new opportunities and in connection with this, some data, such as the same fingerprints of the fingers in the Aidi Touch need to be updated.

Why the Touch ID stopped working in the App Store

Often in app store App Store.You can also stop working Touch ID. As a rule, such a problem is also associated with software and is a regular failure of work.

If "Touch Ayyi" stopped working in the App Store, follow these steps:

1. Go to "Settings".
2. Enter the Touch ID tab and code password.
3. In the field of functions "Using Touch ID", disconnect the slider " iTunes Store. and the App Store. "
4. Exit "Settings" and restart the device.
5. Then go again in the "Settings" Next to the tab "Touch ID and Password" tab.
6. We switch the "iTunes Store and App Store" slider to the active mode.

After the above-mentioned "glitch" with the Touch ID, the App Store should be eliminated.

Touch ID generally stopped working

If you did not help the above instructions then needed - Hard Reset. If there was a programming problem this method It will help to return the performance of the Touch ID. Of course the likelihood that the sensor simply failed, it is impossible to exclude in this case we recommend contacting the service center for help in troubleshooting.

Touch ID stopped working in the winter - what to do

According to statistics and reviews, it is already known that the iPhone / iPad dactyloscopic scanner, it works worse in the winter at low temperatures. This is explained by the fact that because of the cold, a papillar pattern is changing slightly. This change is difficult to notice, the naked eye, but the touch id sensor is a change notes and stops learning a fingerprint.

How to fix if you often have to be in the cold, we recommend adding the same fingerprint but already "winter". Accordingly, you must do this in low temperature conditions so that the touch sensor Aidi remembers the modified imprint in cold conditions.

Why the fingerprint sensor does not always work well

There are situations when your fingers are not quite clean and not quite dry, therefore dirt and moisture can prevent the reading of the print. Here recommendations are exclusively hygiene your hands - use the Touch ID scanner with dry and clean hands.

Did you fail in the work of the print scanner on the iPhone or iPad? Share in the comments by your experience removing glitches with Touch ID

Touch ID is a unique fingerprint reading technology. It is equipped with such versions of Apple mobile gadgets as iPhone 5S, iPhone 6 and iPhone 6 Plus. According to the manufacturer, in the sixth line models, this technology is more perfect. However, the forums often receive complaints from many users that Touch ID is a fairly poorly working element both in the first and second version.

The idea of \u200b\u200bthe Touch ID is definitely good. And not only in terms of marketing, but also for practical use. Using Touch ID, the iPhone owner can unlock his device, enter the "Tags" of some programs on the network, make payment through Apple Pay.. But this is if the technology functions smoothly, which is not always possible. As in any electronic mechanism, in Touch ID, sometimes problems also arise. How to cope with them? Let's deal with.

First, if the problems have discovered after the recent firmware to the "Ourser" version 9 (or more "fresh" versions of iOS) may need Diangrade. This term denote the system rollback to former version. But if problems are not so significant, better decision will wait for the next update.

All other problems are often caused by misunderstandings that do not assume anything serious. Therefore, most of them the user can solve independently, without contacting the repair shop. Moreover, such problems will not be treated as much as much, but the ways of their decision have long been known. In this article, consider each problem and how it is decided in detail.

It often happens so that the fingerprint does not work on the iPhone 6 or iPhone 5S. If there are failures in the system, experts recommend to make a simple reconfiguration. In other words, you need to re-train the gadget to recognize the fingerprint. When the first scanners appeared, Apple has occurred annual updates. software for them. This is done so that the devices can remember the fingers of their owners as much as possible.

Significant optimization in this area was carried out in the "Operation" of the eighth version. But as the practical experience of many users showed, if the imprint does not regularly refresh, somewhere after a month, the Touch ID will begin to give failures. The reasons for this are usually the most banal, but at their base they are cosmetic character (the imprint was worn out, the dry skin of the finger and the like misunderstandings).

Considering the foregoing, when bugs Touch ID on iPhone 5S, you need to update the print in memory of the gadget. But before the procedure, it is necessary to wipe the surface of the display and wash your hands. Then go to the iPhone settings, and then in the Touch ID password section. An earlier imprint at the same time you need to remove through the swipe, moving along the display from the right side to the left. After that, you need to click on the Add Print button and again hold a regular printing operation, according to the instruction.

Touch ID does not function in the App Store

Such as the previous described problem is found quite often. And this is usually due to the fact that the scanner does not interact with the App Store. As before, the reason most often lies in cosmetic factors. But sometimes the problem occurs due to software malfunctions iPhone 5S. Many users note that gadgets based on the "Operations" of the eighth version, or rather, touch technology ID in them, in this store does not work.

To solve such a problem, you must perform the following steps:

• Click on the settings section, and then on the Touch ID and password item.
• Go to the use section of the technology and disable the App Store.
• Make a reboot of the device system.
• Return to source settings, enable the App Store.

After all the completed actions, the Touch ID-bug in the store should be removed on the machine. Recall the same thing that if the user did not make purchases in the store during the day, with a new input, the system will request the password input.

Fingerprint scanner does not work in principle

It happens that the scanner itself fails, that is, simply breaks. Although this happens extremely rarely.

Signaling about breakdown can complete non-working capacity after the update. In this case, you can try " Hard Reset.", Having made the Backup procedure before this.

But if it is in violations of iPhone 5S software performance, a rigid reboot usually solves a 100% problem. Otherwise, the user will have to consult a repair, because without competent diagnostics of the device there is no longer anywhere.

Touch ID stops working at low temperatures

According to statistics, glitches in the work of technology in winter or in cold conditions there are much more often. As always, the explanation for such a phenomenon is simple. It's all about changes in the papillary pattern of fingers, which changes when changing weather conditions. To the eye to determine such changes, of course, is not possible. But smart touch ID immediately detects them and gives failures.

As it was already possible to guess, this is being treated, too, through an imprint update. But here you can do everything even easier. It is enough to perform and save your "winter" imprint in the device's memory. To do this, you need to do the procedure as soon as you came from the street, and the fingers are still cold. Although, this is not a guarantee of a successful solution to the problem. According to the reviews of the iPhone owners, not always the above methods cope with the situation.

If the scanner does not work under mud or damp

Here in the long explanation to go into anything. Obviously, moisture and dirt do not give the system to scan a fingerprint. We are talking about the presence of dirt or moisture not only on the fingerty, but also on the surface of the scanner. Therefore, before the operation, you need to wash well and dry your hands and carefully wipe the scanner with a dry cloth.

But one should remember one important moment: For a long time to keep your hands in the water when washing, it is not necessary, because at the same time the skin will swell and the papillar pattern will change greatly.

However, Apple guarantees fans of their products that in the new gadgets of the sixth line with the labeling S Touch ID more effectively works with wet surfaces. But at the same time, the developers still do not recommend using a scanner when the hands are wet.

Breakdown after repair: reasons

Speaking simple wordsIn the process of repairing the device may be damaged by the loop between the touch ID and the telephone board. This leads to the fact that the authenticity of the imprint system is already not able to determine. And after that, the gadget is deactivating a biometric sensor. In such a situation, the replacement of individual elements in order to establish the work of the technology is impossible. The identifiers between Secure Enclave and a third-party sensor simply will not match.

If the loop is completely damaged, its restoration is an impracticable task. The fact is that it includes ten tracks consisting of several layers. And the thickness of each track is the tenth stake of the millimeter.

The situation with the HOME button elements governing the press registration process. From the replacement - the case is simple. However, unlocking the device from this time will be available exclusively through the password. Identify the broken Touch ID through the settings simply. To do this, carefully consider the Add New Fingerprint menu. It should be gray if there are any malfunctions.

The only method of obtaining a properly functioning sensor with dactyloscopic technology is based on it to apply elements of another device. This means that you will need to install a new board and the Home button. However, this repair will cost the user very expensive. It is advisable in such a situation to purchase new iPhone. Of course, if the technology Touch ID is highly important for the user.

Pretty controversial turned out touch Sensor ID on the latter iPhone models (5S, 6, 6 Plus, 6S, SE, 7, 7 PLUS). Not everyone needs to carefully defend their confidential data, but it is necessary to overpay for it. Those who still want to use a fingerprint scanner face a frequent problem in the form of a malfunction "Unable to complete the configuration of the Touch ID. Return and try again. " It completely displays the Touch ID, making it a useless function in iPhone.

Causes of the failure of Touch ID

The "Home" button performs now the menu functions and a fingerprint scanner. Due to the permanent demand for her breakdown, it is not so rare. Although, in most cases, the cause of the failure becomes an inaccurate appeal from the iPhone: random drops, moisture getting on the body, using the sensor with dirty hands and much more. In rare moments there is a factory marriage or buying a restored smartphone - device refreshes. If it's not too late to return it back to the store. The last reason is the repair, replacement of the display, housing.

Failure "Unable to complete the Touch ID setting" in iPhone

6 solutions problems with touch ID

We collected the most frequent causes of failure and the corresponding error solutions.

1. Restart and entering the finger

• • To eliminate the system failure, try completely discharge the iPhone. After that, repeat the authorization of your finger. For better recognition, scan it three times in the security settings. You should have three slots.
  • You can also try to turn off the device, while holding the power button at the same time at the same time. In this case, it may be necessary to return and repeat the attempt several times that the initialization of the imprint earned.

2. Repair

After a specific repair of the Touch ID, the iPhone is very often starting to issue an error "Unable to complete the Touch ID setup". This is due to two factors: not a qualified repair or a rough error. In the first case, the small experience of the one who has conducted a replacement is implied. Apparently, he did not know that the "Home" button itself is strictly prohibited, even if the screen changes. Not the correspondence of the code ID with the phone recorded in the phone database will call the instantaneous blocking of this function. A rough mistake is caused by ordinary negligence. Just return the smartphone back.

3. Clean

Always save the scanner in perfectly clean. Avoid the moments of its touch with dirty hands. If this happened, then gently wipe with a slightly damp cloth or a wool alcohol.

4. Purchase of smartphone

Sometimes the sellers are subject to the prices due to the lack of the Touch ID function. Always specify the presence of this parameter, because in repaired phones it is very often absent. So you can save a good amount. If it is critical for you, then it remains only to go to the official store.

IN iphone version 8 apple company It can replace the standard Touch ID, which is built into the button, on the ultrasonic scanner of prints.

5. Firmware

The extreme method remains flashing or recovery through iTunes. Although the likelihood is minimal, but still it is worth trying. Only experienced users It is worth conducting this action yourself, the risks are still very large.

6. Service center

With repair iPhone better Always contact only official service centers, or to proven masters, because "handicraft craftsmen" today is a lot. It may be more expensive at first, but will insure you from unexpected problems in the future.

It rarely happens that touch screen iPhone It ceases to work or react to touch. It is obvious that if this will still happen to your device, you will touch the screen, but nothing will happen, when you try to perform the action "Slut", too, nothing will happen or pressing and other actions will not respond. If the phone screen stops working, it will no longer respond to touch, you will be annoyed.

If your iPhone touch screen stopped working, read the useful instructions on how to troubleshoot and help solve this problem. There are several reasons resulting from the display with the screen, sometimes they are associated with problems in software, mud on the screen or damage to the touch screen or the iPhone itself, other reasons are also possible. Read on to learn more.

Troubleshooting Touch Screen FreeiPhone.

There are several steps to troubleshoot the non-working touchscreen troubleshooting on the iPhone 8 if your iPhone does not respond to touch and screen, then follow the recommendations to correct the problem. A similar problem was on my device, and I used these steps to eliminate it, in my situation it was necessary to simply restart the iPhone and free up the memory for the touch screen.

1. Clean the screen and wash your hands.

First you need to wipe your iPhone screen, and wash your hands (or clean another input device). If you have a cover or a single protective device for the screen, delete it, as it is possible that it is the cause of the screen without functioning.

Look at the device under good lighting and tilt it in different directions to make sure that there are no stains, oils, liquids, moisture, crumbs, or something else that can interfere with the screen work. In sunny weather, sunscreen that can get on the screen may cause the screen on which the screen does not work or it works incorrectly. Make sure the iPhone screen is clean, clean it from everything that can interfere with it. Wipe it with a soft napkin to remove everything from the screen, you may need a slightly wet napkin (just a slightly wet napkin, it will be enough) to wipe the screen.

As for your hands, stylus or other input devices, it is enough to make sure that they are dry and clean. Wash your hands if you doubt that they are quite clean. Dry leather or corn, as a rule, are not the reasons for which the screen does not respond to the touch, but the touch of the screen with wet hands can lead to the fact that it ceases to react. Just make sure the screen is clean, and your hands are clean and dry.

2. Performance of the restart of the entire system

Make a full reboot easily, but it all depends on the model of your device:

• To forcibly restart the iPhone 7 and the version of the newer without pressing the Home button: Press and hold the loudness button and the power button until you see the Apple logo
• To forcibly restart the iPhone 6S and later by clicking the Home button: Hold the Home button and the power button until you see the Apple logo on the screen.

When the iPhone turns on, the touch screen must earn again if the problems happened as a result of a simple error or hang of iOS software or application.

Of personal experience I can say that my iPhone 7 Plus screen can sometimes stop responding to touch and the full reboot always helps.

3. Delete or update / reinstall the problem application

Sometimes the iPhone touch screen does not respond only in a specific application. If you happen to this, most likely, the problem is in the application itself, and not in the screen, but when you open the application, the screen stops reacting, since the application "freezes". The hanging application will not respond to any touch, but by clicking the Home button, you exit the application and return to the main screen.

If the touch screen does not work in the application, try refreshing it. Open the application and check the update available for it if the update is available - install it.

If the screen still does not work after updating the application, the best solution will delete the application and reinstall it. Run the application again to make sure everything works. If the problem is not eliminated, it is obvious that the application has an error about which to report to developers. If the touch screen does not work only when you start a single application, and in other cases it works properly, it is obvious that the problem is in the application, and you do not need to take any actions on the screen or iPhone.

4. Free memory iOS.

When there is no memory in the iPhone, it usually fails and therefore the touch screen may hang.

Make sure there is on your device free Memory. You can check it out by going to Settings\u003e Basic\u003e Storage and ICloud\u003e Storage. The main thing to have at least a few hundred MB, iOS begins to work less efficiently if there is little free memory on it.

Delete applications that you do not use is the easiest way to free up memory.

I noticed what is really in new versions of ios.If the storage is filled, many applications stop responding and the screen does not work. Sometimes even hOME button It may not respond some time on the iPhone with a fully filled memory until you delete the applications or clean the cache. It is easy to check. Just fill out your memory completely, and then try using an application that consumes a large number of Memory, such as Instagram, Twitter, Facebook, Spotify, and so on when this application fills the cache, you will notice that the screen will stop responding for a while, since IOS is trying to cope with the disadvantage of memory in the repository. In this case, simply release the place and restart the device, after that it should start working again.

5. Smash the touch screen? Damaged or dummy iPhone?

In such a situation, everything is obvious from the very beginning that if the touch screen cracked, problems may arise with its operation, or the screen can stop working at all. Also in case of damage to the iPhone, the screen can stop fully operating or work is inconstant.

In case the iPhone was wetted, the touch screen could break, and could also break the entire phone.

If the iPhone was wetting, it is possible that internal components Could break out, which caused the screen failure to work.

If the iPhone has visual injuries and the iPhone screen does not work, most likely the reason for this is the damage to the phone. The solution in such a situation will be the phone to the Apple service center or Apple Store.

6. Touch screen.iPhone. still not working? It's time to resort to serious measures

If the iPhone screen still does not work, you can try backup and recovery through iTunes. Just do not forget to make first backup iPhone files In iCloud or in advance in iTunes. If you contact the official technical support, Employees are most likely to restore your device. Since this is part of their work - eliminating any faults.

If the iPhone does not respond, because it hung on the Apple logo, this is a completely different problem that is not related to touch screen, On all devices, you can fix it by restoring the device or with recovery in DFU mode.

Touch screeniPhone. Still not working? Contact professional help

If all of the above troubleshooting methods did not solve your problem, then it is time to seek professional help in service apple support, Go to Apple Store or visit the Apple official service center. There your phone will be checked and detected the reason for which the screen does not work may need a device repair. Perhaps the problem with the equipment or some other other problem you missed.

Do these tips helped eliminate your iPhone malfunction? Do you know other ways to solve this problem? Tell us about it in the comments.

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Sometimes the iPhone broke through the fault of users. Some breakdowns eliminate enough simply in almost any service center. However, there are breakdowns that cannot be eliminated without Apple intervention. For example, a button with the Touch ID scanner is tied to the processor of the device. It can be replaced, but the print scanner will not work. To help this can only Apple, and she decided to help.

According to Reuters, Apple has begun to supply the device in authorized service centers called Horizon Machine. It is planned to supply devices in more than 200 service centers In 25 countries. Change the fingerprint scanner into the iPhone, saving its performance, you can only with this device that performs the necessary calibration.

It will be great if Horizon Machine appears in each authorized service center. This will make repairs apple devices More accessible and fast. Alas, there are cities in which there are no authorized Apple service centers. It is for this reason that there is an initiative, in which technological companies want to oblige to provide specifications and tools for the repair of their products. Apple actively